 We call us the ambulance to decide that there's a 25-year-old male who's required to be parked out behind a wheel and a responsible speaker will come in for a rest. EMR is a Mercy Medical Response. It first came in in 2011 here at Dino as a pilot. We've responded prior to zero calls. So that is unconscious, not breathing, not alert. We have zero chance of survival unless someone can intervene and assist them. So like any other call we go to, EMR will be payers the same. The station Tones will alert us to that call and we have 90 seconds to be on the road. When we arrive everybody gets out, we all grab the equipment and we walk in and say fire brigade, we're here for medical response, find the patient, assess the patient. We work as a team together, depending on what the call is, you've just got to brace yourself to be in the best situation to go ahead. In many cases it's into CPR, so performing compressions straight away with ventilations and also hooking up a defibrillator to effectively restart their heart. So even though if the fire brigade arrived first before ambulance, there's still something effective that we can be doing in the meantime until they arrive with more specialised equipment. It's all about having the quickest response to cardiac arrests in the community. We've got an ambulance respondent at exactly the same time as our crews, whoever gets their first regardless of whether it's the AV crew or the CFA crew. It's a time critical incident where we want to get there as quick as possible to be able to instigate some medical intervention. Ambulance Victoria is the organisation responsible for training with the firearies, with the CFA and with MFB. I think it's great that they step up and they want to actually be involved and help the community with emergency medical response. It's obviously a new skill set that we're going to have, which is going to assist the public and that's what we're here for. Some more scenes will be, I suppose, confronting, but we're trained to deal with that. When this program started it was something that I thought well if I can help, I can help, I can do what I can. You can't say you enjoy it, it's never good. The only thing that's good about it sometimes is if you do get a save and the patients transport it. Recently we had a really good save, the patients that have made a comeback and next day they were reported to have been sitting up in hospital in ICU. The CFA obviously have a really broad range of emergencies they respond to every single day and as we go forward this is going to become a part of that and it's going to just integrate into our business as usual. We will be responding to EMR events just as we do go to rescues, structure fires, wildfires, car accidents. CFA have taken this on and it's probably one of the best things as an organisation that we've ever done. We've fought for us for years but we actually have more chance of saving someone's life or benefiting their recovery doing EMR than we do on a day-to-day firefighting jobs.