 Welcome to Domains 201. I'm happy to be back here today for another awesome day of workshopping. We do have a couple new folks joining for today. So this session is going to be a nice introduction and just refresher. We're also gonna recap yesterday briefly and then we'll sort of set the tone for another awesome day called Domains 201. So to give you a quick recap of where we are and who we are, my name is Lauren Hanks, Director of Operation at Reclaim Hosting. And I am joined here today by Jim Groom, Taylor Jaden and we've got Pilot Irwin joining virtually as well. And the three of us are in person at St. Norbert and we are sitting in a fantastic tech bar studio space. It's been really fun these last couple of days to not only be together in person, but produce and run a virtual hybrid workshop thing from this space. This has been really cool and I feel like an official podcaster with this setup. I've never had this kind of thing. So this is cool. We're super excited to be here really looking forward to another day. Thank you so much for joining. Wanted to quickly go over how we are running today, just for folks who need a recap or you're joining today for the first time. I'm gonna share my screen, my screen. I'm gonna share. I'm gonna share my screen here and just so you all know, workshop.reclaimed.tech. That is your home base for today. You'll see that I do not have the toggle live because I'm not going to have an inception of showing ourselves live. You should see us live in an action here. So at the top, if you toggle live, you will always see the most, what's happening in the moment and it should automatically translate for your time zone but when in doubt know that this time, we are working on East Coast time zone. If things look a little wonky or you feel like you're not seeing what's happening in the moment, always refresh your screen. When in doubt, refresh. Same thing for the chat on the side. That is pulling in an embed from the Domains 101-201 event channel. So you can type here or you can chat directly in Discord. Both work great. So we'll be watching that Discord channel today. For any questions or comments or ideas that you all have, we'll be pulling in comments into the banners here and we'll do Q and A's like that. And here in a little bit, we're actually going to offer a StreamYard link for an impromptu show and tell. So you all can jump in behind the scenes with us as well. So the other thing I'll mention just about Discord is that we have a dedicated channel for this event called Domains 101-201, which you're welcome to use for today's discussions or go back and look at yesterday's discussions. But there's other channels there as well that the larger Discord Reclaim Hosting community is a part of. So we recommend that you are, feel free to engage there too. Introduce yourself. You can ask questions or leave resources or anything. So we really want the Discord space to not only be useful for today, but going into the future as well. So it's not just a one and done kind of thing. You can use it for a while. So I know I've been talking your ear off. I'm gonna give others an opportunity to chat too and maybe introduce themselves. And maybe we could do a quick debrief into how yesterday was, what we covered for the folks that are joining today for the first time and go from there. Great, that sounds great, Lauren. Hi, I'm Jim Groom. I was here yesterday. They brought me back against their better judgment today. And we will be talking, as Lauren said yesterday, we spent much of the morning or early morning and then afternoon dealing with the three basic spaces that make up Domain of One's Own, the WordPress Portal, WHMCS and WHM. And it was a deep dive into all those systems to give new admins and even a refresher for existing admins an idea of what's there. That can be the more technical detailed piece. We love to know where you still may have questions. Are there issues in either of those systems that we didn't address yesterday? Really good use of the chat this morning so that we address it at some point during the day, if not immediately. So please don't hesitate to share any questions or issues you have with those three systems. Totally. On top of that, we went into looking at some common troubleshooting tips and thinking through what are the things you're gonna hear from people again and again, whether it be WordPress issues, whether it be HG Access 500 errors, whether it be people randomly changing their domain because WordPress seems to make that a self-service option, which it often isn't. So we try and kind of reproduce the issues that we get again and again, supporting Domain of One's Owns for schools both through shared hosting and Domain of One's Own and kind of push that on. A lot of that is also documented. We highlight a lot of it, but please don't forget that we have a lot of this for reference going forward. So any of that that comes up, please, please let us know. It was also cool and I'll hand this over to Taylor and Pilot is we got to hear from a couple of admins, both veteran admins who moved on and came to Reclaim Hosting and up and coming admins. And I thought that was pretty fun to hear from yesterday. So Taylor, over to you. Yeah, I'm Taylor. I'm a Reclaims Community Instructional Technologist and yeah, I'm really excited for the workshop today. I think we got a lot of cool, well, these chairs in the studio are not my favorite. But we got a lot of cool stuff, I think, to kind of showcase a lot of, and I think what I'm kind of excited about is a really neat mixture of things that people ask about. Like I think we've been able to bring a lot of those things that come up frequently, pain points, things people want to chat about. I think there's a lot of mixture of that and I think also a lot of really cool work that's just happening out in the community that we get to highlight today and kind of talk around and talk as a group of what that means and what we can do with it and how we can move forward with it. I think that's why I'm so excited about today. So yeah, there's a lot. Pilot, you wanna? I mean, there's not a whole lot that I think I can add that you guys have already covered everything really, really well. I'm pilot, I was happy to be here yesterday. I'm still happy to be here and I'm just looking forward to learning more today with you guys because there's a lot today that I'm excited to sit in on. And that's kind of maybe a cool point to talk about how we've framed this workshop and how it differs from previous workshops in the past. I think, so we're calling this domains 101 and 201, right? Because there's always gonna be a nice technical refresher that folks might benefit from or if you're a new admin and you want that nice overview of how the systems are working together, how WordPress is a wrapper for C-Panel that's embedded and how that's working with WHMCS and WHM and talking through the common troubleshooting tips that will always be a good pattern in domains. They'll always come up when we're working with C-Panel, right? So that stuff is always helpful but I think domains 201 is really exciting for us because this is gonna be more about the strategy behind domains whereas yesterday was much more technical in a good overview, click here, now click here, now click here and we have documentation. And again, if there are things that we didn't get to yesterday, because there's only so much you can cover in a single day, right? So if there are things that we didn't get to we certainly can make time for that or have follow-up discussions and discord, that's what that for. Today, I'm super excited to think about the potential of domains. How are we talking about this on campus? How are we growing this as a community? How are we framing these services to appeal to multiple user groups? Because if you think about domain of one's own it's going to mean something different for an incoming freshman who's looking for a community on campus who's they're trying to figure out who they are and who they wanna be, both personally and digitally. And that's gonna be an entirely different conversation than an outgoing senior who's looking for a portfolio space and has an idea of maybe a slightly better idea of who they wanna be, and they're applying for jobs. And that's also gonna mean something entirely different than a faculty member who's thinking about this for their courses and needing a space, they need to think critically about one application that they can reuse semester after semester versus do I need to create a new course site every semester? And then you've got 10 installs in your C panel. Like thinking through those sorts of things. Like information architecture, which is always interesting, like how do you build out a C panel instance and what does it look like and what is best practices for your faculty or your students? Totally. So I think we'll be doing a bit more of those strategic conversations today, but then also thinking about how domains plays into other digital tools. It doesn't have to compete with something as useful as WordPress multi-site or with some of these niche projects that can be run in the cloud that don't work in a C panel environment. And so I'm really looking forward and this is personally, there's gonna be a lot of cool stuff today, but I think I'm particularly excited for the building out domain session that we're gonna do here in a little bit this morning where we're gonna be highlighting some landing pages that a couple of our domain schools have put together that it's kind of a step before you meet the signup pages that we looked at yesterday where domains and a digital space, that is bigger than just C panel, right? And so going to something like Coventry.domains and seeing, okay, if you're an educator, this might be helpful for you or if you're a student, here are the things to consider not only with support documentation, but also just with the options that you have. So I'm really excited about that. I'm looking at some comments here too and looks like Audrey Park from Emerson is looking forward to the topic on deprovisioning accounts and what to do with large backups for mass deprovisioning. There's a lot of strategy involved there and a lot of planning and communicating with end users to say, hey, do you want this? Do you want us to keep this as an archive? Can we or do you want it gone completely? So excited for that, that should be cool. It looks like Ed is excited for any of these conversations to help us think about working systematically and hopefully not manually. I completely agree. Anytime that we can automate some of these processes to help us, you know, that then frees up our time to do more of that in-person or one-on-one consultation. So, you know. And that's interesting too because, you know, John Stewart will be joining us this afternoon talking about some of the work he's been doing to get the deprovisioning as both Audrey and Ed, I think, are referring to a more streamlined. And that is definitely the idea. Tom Woodward will be talking with us twice once about gravity forms. You'll be happy to know Tierney to talk about, like, how do you kind of conceptualize these small teaching tools or what he refers to as tiny teaching tools, which is kind of like a synonym for spot? Like, how do you build out some of these things and how do you kind of customize some of the work for your faculty based on that? And I think it goes back to building out domains that you were talking about, Lauren. Like, a lot of the work that we'll be featuring today is work that happened because EdTex had an idea and a vision for how to imagine what their community needs with demand of one's own. And so, in some ways, we're kind of conduits for that conversation. We help folks show them what's possible. But a lot of the great work, as is no surprise to anyone here or us, comes from the people that we'll be featuring throughout the day. And I'm super excited about that. I love featuring cool work that happens around domains. Most of the folks who do it are very humble, always willing to share, unlike me. So I think that change in diversity is good. So it's, I love that part of it. That's what I always look forward to. And that's a good point, Jim. I think anytime that you can celebrate the work happening around you, I've never regretted doing that. You know what I mean? I think it's beneficial in a space like this where we're all together and thinking how these sites can be helpful. It's just a way of navigating these digital platforms, but also as a way of building that community. And so we'll be talking about that later today too. The other thing, it looks like M is excited or is looking forward to maybe hearing more about Jet Backup, something that we didn't spend too much time on yesterday. I like that idea. And I agree. I think Ed reiterates the point that that's something he wish he knew. Yeah. And that's something we can spend some time today looking at because Jet Backups is a lifeline. Totally. And it's actually pretty easy to use. It's integrated into WHM and your individual C panel accounts. That's the cool part, right? I think WHM Jet Backup is very robust. There's a lot happening there, but that's, you know, even for recline, that's infrastructure wheelhouse. That's, you know, we really rely on the infrastructure team to manage Jet Backup backups on a larger scale. And so the fact that you can get very granular even in the C panel account is super handy. And I think something that we would recommend is just a best practice to start there, but then also knowing what backup options you have beyond Jet Backup too, because you have application, install-a-tron backups, C panel allows you to generate manual backups as you're taking your stuff with you. You then have Jet Backup too. A lot of that is automated, but then you can also capture manual backups before updates and things. So there's a lot there. If we're gonna talk a little bit about that briefly, because it came up yesterday, and I'm trying to think who asked the question. Remind me if I'm not remembering, right? But someone asked yesterday, oh, I think it might have been Doug Higgins said, what's, when should I do install-a-tron backups? Should they be scheduled regularly or... And my recommendation there is Jet Backups will basically cover you for 30 days. 30 days out. So you'll know that you have backups of your stuff. And that's happening. You don't have to do anything, it's just how it works, how we have it configured. And then for that install-a-tron backups, right now we have it set by default, that every application is going to hold two install-a-tron backups. And those will cycle out. If you wanna change that, we can. You'll likely run into storage issues at the server level. So we find that two install-a-tron backups, in addition to the Jet Backup stuff that we have separately is a nice balance. But we can work with schools on an individual level if you want to have more flexibility there. And it's not really that backup when the WordPress update. So like when we go to WordPress take, that's the backup you want. Yeah, that's the only thing. Because install-a-tron is handling the actual update, it will before update time go. All right, I'm gonna back this up, then do the update. That's why we even leave them enabled basically. And the main thing that is nice about Jet Backup in contrast is that those are stored in a different location, so they don't take up space in the account basically. That was what I was going to say is that having those two default install-a-tron backups like Lauren mentioned is good. But at a certain point, if you find yourself running a couple of different applications in your cPanel, so if you have your default WordPress site and then there's no Mecca installation there for a particular project that you're doing and the more applications that you have installed, because install-a-tron backups are stored within your account and within your account storage, the more applications you have, the more space those applications take up and the more the backups take up. That's a good point, Pilate. And I was gonna say this, and it looks like Ed beat me to it in Discord. You can also- That's not a surprise. I know, right? He's pretty good that way. You can also connect those backups to an external storage solution like Dropbox, for example. So that's been helpful for our Mecca users, that have larger archives and each backup really weighs down the account. You can keep one or maybe just push all of them and other people have different preferences for how often they want those backups to run. Maybe you're doing very regular maintenance or very regular work and you need regular backups. So that stuff can all be set at the individual level and also at the server level. We have a guide. It looks like Taylor put an alternative backup options in Installatron. We also have another guide that I'm thinking of and I'll try and find it here. It's called Working with Installatron in general because Installatron covers a lot of things and I know I'm transitioning away from backups a little bit. Backups are included in some of the Installatron so that's where my head went. But we have a guide on just everything you need to know about Installatron from cloning which we didn't even talk about yesterday really into backups, into managing some of those settings. So I find that that's a really helpful resource because it's sort of a table of contents for Installatron. Just keeping track of time, we've got about five minutes here. I'll throw this question out to Discord and I think it was sort of covered but might be a good opportunity. If there's anything that we haven't covered today besides JetBackup that you definitely wanna get to, any questions, let us know. The other thing I'll mention too, where we're about to transition into our next session is gonna be an impromptu show and tell time which I'm really excited about. We mentioned this briefly yesterday as we were talking about spots and site templates but I think it's really powerful to see those examples live and in action and not only spots but just cool stuff happening in the community as a great way to showcase how domains can be useful. Yes, exactly. And I know for example, to riff upon a theme, Ed Beck, we love to show off your pandemic story sites. That was amazing. Yep, Tom Woodward obviously has some stuff he's pointed to. Tim Clark has shared some stuff that we're gonna bring up but also this is a great time for you all out there who not only are following along and wanna see what other folks have done but for those of you who have done cool stuff and you want other people to see it, feel free to put it in the chat here so we can look at it and if you wanna jump in and talk about it a bit, let us know and we can send you a link and you can jump on. Yeah, we'll pop the StreamYard link in the chat here in a few minutes just so you all have that available and then basically you would join backstage and we will pull you in kind of one by one and you can narrate the site or if you don't wanna do that and you just wanna share a link, we will highlight that on our end too but this should hopefully be a cool way to have a little bit more collaboration, just besides the chat and our faces. Maybe we'll show you some other faces for a change. We'll bring you into the studio, right? So anyway, be thinking about that even if it's not fully fleshed out, even if you just were looking at squats yesterday and you started playing around with a concept or an idea for a new site template, that I'm really interested in. I'm always looking for different ways that we can think about site templates, you know. And it's interesting too because I know John Stewart and Ed Beck were talking as we were warming up for the day about WordPress 6, which is gonna start rolling out across your servers. Some of the servers it already has and that's a good point of what Installatron does. It automatically updates those applications to keep your stuff safe, which is a good thing but it also represents, okay, as Ed was asking and as John was asking and was commenting, like that means WordPress has changed things. And from what we're understanding, talking with Taylor this morning and hearing Ed yesterday, a lot of that is on the full page editor, am I right? I know that Ed mentioned yesterday that it has a lot to do with that. I myself haven't looked at WordPress 6 too much but I think he said something along the lines of if you're using a site or a theme with full site editing, there's quite a bit and if you're not, there's probably not much that has changed that you'll notice. Yeah, cause they're doubling down on the block editor making sure that stuff is clean. And I noticed when I updated to WordPress 6 this morning, I updated the site and then every theme which all of mine are just basic WordPress themes. I'm still using WordPress 2010 to show you where my mind is with WordPress. But yeah, that's interesting. So I don't think too much is gonna change. I mean, meaning to ask you, when I read Baba Tuesdays on my phone, I have to do a lot of zooming in and stuff. Yeah, is this a, yeah, I- Keeping- Feature request. You read it on the phone? I didn't know anyone read it. So, interesting, I'll keep that in mind. Here I am, I'm putting on my agenda hat. Keeping us on time today as best as we can. You mean that wasn't on topic? No, it's good. I love it, but coming back a little bit. So we are gonna go ahead and close this session. Give us a few minutes to pop into the new session for show and tell. We'll meet you there. In the meantime, be thinking about cool examples that you would love to show others. And we'll see you there. Welcome to day two. To day two, two, oh, one. See you soon. Rock not rock.