 thank you for joining. I hope you had a lovely week and I also hope you're enjoying your weekend. Where are you happening this weekend? Are you considering using a cab? Because that's what we are talking about today. We are talking about safety on digital taxi apps. Tell me what you think in the comment section at Y254 hashtag and finished. So NTSA has actually said we only have five digital taxi apps that are licensed to be working in Kenya. So I am going to give you a task to find out if your favorite app is actually one of them. So onto our first question. Do you think you are safe in a taxi especially at night? Let me know what you think in the comment section. I'm usually not 100% safe. What I do I make sure that I've called people before I get into a nuba or a bolt so that they may know that I'm from this distance to my destination. That's what I do to be safe. In a taxi, it's a little bit difficult for me to say that I'm a turtle because I don't want to go to your destination. I'm going to give you a question. Squeeze here. 27 is the number one driver where you come from. I'm a driver where I come from. So squeeze here. Especially here in Nairobi. There are pandas that live here. 27 lives here. I'm going to give you a question. Do you think you are safe in a taxi or a bolt so that they may know that I'm from this distance to my destination? I'm usually not 100% safe. I'm usually not 100% safe. I'm usually not 100% safe. I'm usually not 100% safe. I'm usually not 100% safe. I'm usually not 100% safe. I'm usually not 100% safe. I'm usually not 100% safe. I'm usually not 100% safe. My job is to take care of people. I'm not usually 100% safe. I'm usually not 100% safe. I'm usually not 100% safe. I'm usually not 100% safe. My safety is on my hands. So a taxi is just but a tool I'm using to get someone. I think it depends. But it depends, you can be or not be safe depending on whose answer you are, the person who is driving you or the Uber driver or owner. Fairly safe. Fairly safe in taxis because I go through the whole verification process. You have to double check or double check the details. And also I feel having probably a certain person is maybe only a speeder. You have this guy who is a Uber driver, this guy will come through for me, something of that sort. About safety, what I can say is that safety begins with me and how safe I am, it depends with where I am from and where I'm heading to because you realize that safety is all about whatever we do on our own. So how can I be safe is maybe I leave it to God because at times emergency can present itself but with time you can understand how to maintain your safety and how to be on time and how to meet deadlines. Given by the recent findings you realize that we tend to get safe when we use the online taxi, when you just by the press of a button you get a Uber, a random Uber. So when it comes to a bizarre incident where now you are exposed to unsafe or deal then I think it would be somebody's fate or maybe just an unfortunate incident. Sometimes you never know at night what can happen. It can either be a thug or just a regular guy. So you can tell him I can we stop here, I get some few things and he takes off or he can even come with you and help you out with your if you have an issue. So yeah it's a two way spectrum so you can meet a bad person, you can meet a good person. Okay I'm safe if I know the person who is driving because now since we have Uber apps you have to know the person who is driving the vehicle so if I know who that person is I think I'm safe. With me the first thing to me to ensure that I'm safe the direction and the destination where I will be dropped and the routes that we are using. You know you board a taxi and you realize that the routes that he or she is using they are not that straight, they are topane routes. So you start questioning yourself that the first thing that makes me feel insecure unlike the like we have the main road but he ought to use the panya routes with the reason not to himself, not because there is a traffic on the main road but just because he wants to use it. That's the first question. The second thing is when you board here he will tell you like I want us to go offline. Why should we go offline again? He want you to go offline so that you can pay either less or more. For him he will tell you that but why should I and yet you are using it for online so why should we go offline? The third I ordered a taxi alone then you come as a driver with another person seated in front. How am I so secure that this person is not one of you and if he is a customer why did you take my order and yet you have another customer headed two different destinations and if you are heading to one destination why would you not drop her or him first before you drop me? So that makes me insecure in second place or in third place. A hundred percent not safe either at night or at the time. Right now you are not safe anywhere. Not in the streets not in the village and especially in a taxi where you are locked in a confined place someone is driving you they have control because when you are at the back of the city they have locked the doors they can do with you whatever they want so you are not safe at night during the day it's by God's grace we are surviving in this country. To some level we are safe because taxi mainly drivers who are taxi drivers they are Kenyan and most are Kenyan youths so when we walk to Kutafuta we are not into Walefu but you know we live in a society in Nkona Walefu so to some extent you are not that much safe yeah so but I will say to some level it is safe. Ok so I will just say come on at any time you enter that then you are in order to but like you passed or midnight you go and you enter the door then you end up here so like I don't know what's safe at early but during that you see there's no coming to the safe side I don't know what's safe because I don't know how you live Is there a situation where you don't know anything about the safety of your car? I don't think I'm safe, especially at night because number one you don't know the taxi driver and of course you're not sure of what can happen to you. In my opinion, I feel like the first thing to check is that you are sober for your own safety and also for the driver's safety because we can have passengers that are physically abusive to the driver as well then make sure the details that are on the car are the same details that are on the app and the driver that's driving you is the same driver on the app then another step you can take is to share your trip with your friends so they can keep tracking how you're going and then also make sure you do not go offline So onto our second question, how do you think Taxi app ensure the safety of the customer? Let me know what you think in the comment section at Y254, hashtag and finished In a taxi, make sure first my location is on, my GPS so that in case of anything happening someone can track me, there's only someone with my backup email account because these days people go missing and finding them is hard but in my safety and in the car, make sure that you know the driver will study to quamacho before you go on with your journey How do you know the driver? Make sure you know the person To say we come as an asana because we're going to move to my Uber we're going to call the driver to call the number bridge and make sure that he can call our driver I'm a text based driver, I'm going to call the driver I'm going to call the driver, I'm going to call the driver and then call the driver I'm going to ask you a question because we're going to get to know the driver It's just trying to be at the right place at the right time and praying to your God to help you don't land into someone who's going to take advantage of you but first of all you have to confirm the details on the app if they match the vehicle I think that's what I have been doing confirming the details I have not been in a situation where I have to really doubt Well, what I do, the first thing is I pray my last prayers and I realize that I believe now that I'm safe and the next thing I do is I take great care I don't get disillusioned I ensure that I don't take any drink I ensure that I don't confront the driver so that everything remains constant so in the event that an unfortunate incident happens or appears I know how to handle myself, I know how to handle the driver and maybe if there are maybe kidnappers or anything I would maybe raise alarm by my phone maybe call an emergency number like the police line and the helpline and all that I always ride with my boys I'm never alone in Anuba that's what I do I don't want a situation where I touch something, I black out, I wake up in the bushes As soon as I get up, the vehicle that I call you may register to call up the same vehicle that is parked and I'm supposed to enter Ensure the driver, the name and the number plates the vehicle that I ordered online is the same vehicle that has come but another thing and the driver that I call I talk to the same driver that is coming not like I call another driver and then the taxi that is coming to me it's different from the one that I ordered that's the first thing then the second thing, ensure my location on phone is on ensure my location is on so that if anything happens, they can trace from the first place to another and then I let my friends know that I'm leaving this destination to another destination from where I'm leaving, they know that I've left to where I'm going, I keep on updating them on that average so and so is to make sure that the taxi that you are using matches the description on the online platform the number plate and the name of the driver sometimes also look at the driver and you see if they look scary you judge you know also make sure you also communicate to someone else especially your friend where you are going to you make sure they know you are coming using a taxi and ETA you know there is expected time of arrival if anything happens they will be the first one to know the other thing is to avoid traveling at night which is hard but if you are able to avoid using taxis at night use a taxi that you know the traditional taxis the one that you call the driver or the phone they know you you know them, you know where they live use those ones at night especially during the day you can risk when I use taxis mostly during the night or the late hours I would try so much that I don't take a taxi alone at least we are too when we work in the night so we could have somebody who can raise alarm and when you are too at least you are much safer than when you are alone so I try as much as possible to avoid being alone when using a taxi more so in the night or even during the day because you know you cannot just trust somebody who you don't know it's a stranger you make a request and you come pick you so the first precaution I will take is to at least but the taxi with another person first of all that company like they take it and they order it this different so it's a bit of a stick and what you always use it's a bolt it's a shift do you have any history do you have any company do you have any confidentiality do you have any work do you have any company do you have any idea remember there is a time when I boarded a taxi and my instincts just told me this could not be safe and what I did is that I sent my live location several relatives and in that way they could track everywhere that I was going and I think that is the most safe way to ensure your safety in my opinion I feel like the first thing you should check is ensure that you are sober for your own good and also for the driver's sake also make sure that you confirm the details on the car are the same details on the app the same driver on the car same driver on the app then also you can decide to share your details with your friends so they can track how you are going also make sure you do not go offline for your own safety let's take a short break we'll be back with two more questions