 Hello everyone, thanks for joining the session. So basically what we will speak today, we wanted to speak a bit more to do a retrospective regarding the LibreOffice Community Survey that we run this year. And what we will be covering today. Marina, if you can go to the next slide. Thanks. So basically we will start with a bit of a story why we wanted to do this community survey, how it has been like structures, and then in the end we will do more analysis of the answers of the raw data that we have and some open discussion for the next steps for the survey. So why we needed how it started. Since we wanted to improve things in our community related to the contributors, you can improve things when you know better what are these gaps or what are the things that we need to improve. And for this we wanted to better understand who are our contributors, where are they based, what needs they have, what things we should improve. Better understand the local communities, how we can support them, what countries or cities we are missing or areas and so on. So basically we wanted to, and since also part of the survey, we have also like some, we had some open questions. We wanted also to give some more space for you all to give some suggestions and identified areas where we can focus and that we can improve. And of course like we also wanted to guide the project where the community wants to go. That's why we wanted to listen to you, your needs, your ideas, your feedbacks. So we can see what we can improve and where we as a community want to go. So the next slide please. So how we structured the survey and also the survey started as an idea from the MC membership committee team. So basically focusing on the, let's say the most important things that we wanted to see the membership base and so on. So that's why one of the first questions we wanted also since the survey was not just for TDF members but for all the people that are contributing in one way or another to LibreOffice. We wanted to see if you are also part of the TDF membership, if you are already a member. And we wanted also to understand that if someone was not what was the reason and how we could improve this. And then the next one was more about like the contributors and the users. So like people that are contributing, how long they have been using LibreOffice, how long they have been as contributors and also what kind of, what type of contributions they are also making to LibreOffice. So we could see like what ideas we are missing for example here. And also to better understand how much time basically you spend on LibreOffice or the contributions that you have done specifically we have asked in the last three months since also it's related to one of the questions that we asked when you want to become a TDF member. And then also what are like the top reasons for you that make you contribute to LibreOffice. The next it's more related to some improvements that we can do for LibreOffice for the community and the outreach. So basically we wanted to see how we can make the contributions to LibreOffice more attractive to people, more easier and what we could improve in our community, what is like missing in your point of view. And also we had like an open question related to if you know any other open source contributors in your country that we can collaborate with them to also like make it better. And then the other part is more to the demographic. So we wanted to understand basically in which country you are living. So we could see how spread are our contributions, what languages, language or languages you speak if LibreOffice is available in your language, what is your gender, education level and age range. So we could see the data if they are like kind of connected with each other in which areas we are lacking more and how we could improve this part. And the next, so the last one part of the survey was the open comments. So basically this was like more to what we were missing in the other parts that we didn't mention and here you could share more feedback on the things what we could improve. And we got a lot of feedback that Marina will share it later. So how we announced the survey. So the survey was announced as a blog post and thanks a lot Mike for writing the blog post and publishing it. And the channels that we thought were better to promote it were like the blog post, the mailing list but we didn't promote this on the social media channels because since we wanted to be more focused on the contributors and not just users that they are not contributing in any way to LibreOffice, we wanted this to be the main target of our survey. And that's why the survey started also on September 8th. It was running for two weeks and then we also extended a bit the deadline and the survey had 70 questions included. And also a very big thank you goes to Haiko as well for the great help with the survey and line survey that was the software that we used for the survey. And yeah, also big thanks to all the people that also helped us and gave us feedback for the survey, the questions when we were working on it. And yeah, I think that's it for now. So I will leave it to Marina now for the rest, thanks. Yeah, so as Yonah was saying, definitely thanks to all the people involved, also giving us feedback on how to refine the questions, also keeping into account the needs of the local communities. And for what concern the details of this analysis, the results are quite interesting in terms of participation because we had a total of 251 submitted surveys. So for reading this table, you can see the column where there is a video with the title of full questionnaires. That means that in that case, the person that was submitting the answers was also finalizing the survey, pressing the submit button at the end. The other column is listing the incomplete survey where people were not submitting the full results or in general not pressing at the end this submit button. We decided to take into account also those incomplete answers because in any case, this one is the very first survey we are running. So even if the data are not complete, it's definitely good to have an overview of how things are going. And yeah, the majority of the, of the answers were submitted just at the beginning of the opening time of the survey. So we started on August 25th with the announcement. And on the next day, we had already 114 results. Then the trend dates last summer the same. There was an increase quite constant until September 8th, that was the official deadline for closing the survey. We decided to leave it open a few more days because there's always someone that is reading the message too late and maybe wants to try. And in any case, I mean, we had only 246 full surveys to evaluate. So it was still fine to keep it open a bit longer. After a few days on this cycle was right. The number of full submissions was not really increasing. So that was less or more the number that we were expecting to get after two weeks of survey. And yeah, he was exactly right. Before going to the details, if you have any questions on the slides, feel free to ask, to interrupt. We have in any case a discussion session at the end, but given the amount of information we are going to see together, it's perfectly fine to also have a look during the different slides presentation. So let's go with the analysis. The first question as Jono was saying was related to the membership. So we were asking if the person filing the survey was a PDF member, and if not, why? And yeah, looking at the reasons, looking at in general at the results, we saw that the answer from the members was quite high, but there's a huge amount of other people filing the survey that are quite, let's see, loud and clear in the slides. Stating that they are not a member and they don't want to become a member. So that is immediately a first trigger that we should keep into account also for further analysis of the data that we collected. It's also interesting to see that there are a lot of people that are not aware that there's the possibility to become a member. And again, it's another important focus area for the membership committee, first of all, but in general for PDF, because in any case, the members are, I mean, the member of the Board of Trustees are the people that can run for the MC, that can run for the Board, that can vote, that can have a say, have a voice. And it's important to tell to people that are already contributing that there's this opportunity available. So definitely another improvement area that we need to look at. On the bottom right of the slide, there is also the number of people that answered the question and the number that were skipping the question. We decided to keep for the majority of the questions also the option I don't want to answer or skip, so let's call it as you prefer, but in any case, also the option to not express any kind of comment of preference on the particular topic. Also for evaluating the kind of answer that these freedom could bring. And yeah, now looking at the reasons of people not with an active membership anymore, this was an area, a question that was not with multiple choices, but directly with the open text. So we tried to collect some comments to aggregate the reasons that we found reported. And yeah, as you can see, the lack of time, it's a problem common and not only in our project, but in several other open source projects. The point is that given that, I mean, a day is always 24 hours, we need to find a way to attract those contributors to make this extra step to decide to commit themselves for the membership. It's also interesting to see that there are people claiming thinking that they can't apply for the membership because they are not skilled enough. Marina, you are very hard to understand at the moment. Oh, is it better or? It's perfectly fine for me. Okay. Same here. Sorry. Okay. Okay. So, yeah, I was saying indeed the lack of skill, the potential one-paper lack of skill could be something where we could try to improve trying to clarify which are the needed contribution for being an ATDF member. Then the other topic that is on our desk each day from the last two years now, of course, there are several people that are not a member anymore. They dropped the membership because they were simply not able to contribute due to other issues related to the pandemic. There's also the lack of motivation and that one is connected with the points that I discussed before. Something that it's probably an area where we could try to investigate more is this lack of positive feedback. We will see that this seems to be a topic recurring also in another question that we asked in the survey. And then, okay, there are simply cases of people that decided to not extend the membership and I mean, it can happen. People are changing and it's perfectly fine to decide that it's not a project or an activity that is relevant from the time being. Then there is a topic that it's also recurring in other discussions that we saw in the public list and so on. And it's this kind of contrast that we see we are seeing between people that are volunteer and people that are also involved on the job side, let's say, in the project. And probably also there, it's really the time to stress the topic that this community exist and can exist because we have volunteers, we have investors, we have companies involved in the project and that we can really work together. We need to find a way to talk each other properly but we should understand that this cooperation it's important for the future of the project. And other people simply dropped the membership because of disagreement with the governments. Also this one, it's another recurrent point expressed also in other questions. And it's a bit sad but there were people complaining that there are other members behaving in a way that is not proper for the community and they simply prefer to drop the membership instead of remaining in our project. I left the other point as last one just because this one together with the clarification on how contributions are important and can be accepted for being a member. We can't also forget that every member as a voice and every member can make the difference. So the perception that a member can't do anything, can't change anything, it's a perception that we should try to change. So this was, I mean, something was a bit of a surprise something else definitely no, was quite expected but it's in any case starting to give us an initial overview of the members and the contributors that decided to invest their time in the survey. And looking at those users, we ask them for how long they are from when they are contributors and from how long they are contributing to LibreOffice and it's interesting to say that the majority are long-term contributors and that we have a small amount of people that are new contributors, new joiners, the part in pitch that represents the less than one year. So probably that one is another area where we should investigate a bit more trying to understand how to attract new people. And this one is the area that they selected as an area where they are contributing. In this case, the answer was with multiple choices. Also for trying to guide a bit the users on the possible areas that we are usually counting as a contribution areas. And together with this part with multiple choices, we were also giving an open answer and context field for specifying something more in detail. And in this case, grouping a bit the contributions per area. Some people are specifying how they are doing a promotion and a prophecy. There is again also in this part of the survey, the notes that people are working on training and training materials for schools. So again, the education sector where it seems we should focus a bit more. There are also several answers on activities done on a development QA. And of course also the support to the community and in general to the library office users. So on this, nothing really surprising. It's less or more what we know about our community. And back to the previous slide, looking at the number of people working on the different areas. These indeed it's again nothing really is surprising because we know for example that on infrastructure, we are missing more people supporting the infatim and we know that we have a lot of people doing some reporting before starting to go deeper into the QA contribution area. So also this one reflect quite good, I would say the actual perception that we have of our community. And looking at the users, so how much time they are spending on our project we have a big part of people filing this survey that are investing more than 20 hours per week. And these probably is related to people that are working on the project or people that are for example part of the team or the governance because being a volunteer and investing more than 20 hours per week it's starting to be close to a real job. But in any case, the majority of the people answering this question, it's still involved between one and 10 hours per week. The focus of this question was in the last three months and it was not a random one but because these three months framework, frame time it's exactly the amount of months that we are requiring for the membership. And then the interesting part, so top reasons for contributing and there is an amount of people that is contributing for improving the CV. So it's not just the feedback that we got also from the other activities done for example these next generation group focused on young people. But that is from all the options the one that got less selections there are several people contributing because they are paid, because they are making money with it. And it's interesting to see that we have people with the open source spirit so there is a problem. I can understand what is the problem I can fix it. I can do it by myself. So I'm contributing directly with a fix on something that is affecting me directly. And then we have the improvement of the scales, the support for the local community and the general open source evangelism. So those seems to be the main reasons that are bringing our contributors to the project. And for the reasons there was also in this case an open text to be used. There are several different areas where we aggregated those answers and it seems that the project is still a funny one so several mentioned the contributions because they like the project because it's an open because they like the people around the community. So okay, let's try to search to find also something positive in this retrospective. Then of course there are people interested to development for several reasons there are some that are doing development because they enjoy to develop something that is useful or others that like to make a great and strong open source alternative to Microsoft Office. There is also an interesting amount of people happy to contribute because they can contribute back. So probably those people from what they answered they were initially some, let's say simple LibreOffice users and then they went deeply and decided to give back something to the project that was supporting them. Volunteering, advocating, so knowledge sharing, freedom and all topics that are connected with the main top answers of open source evangelists. And the next question was about what TDF could do for making the contribution easier and in this case the amount of answer that we got was really huge. So I put the content directly in a text for making it easier to read. Let me just switch. So you should be able to see it. If not, please tell me. Should be fine. Okay. So on this we have several cluster where we aggregated the areas. The first one is the governance of the project. Then we have the local communities. Then we have the membership in general then there were some feedback on the QA part of the project in general, more in general on the development. There was something on the user experience and it was mainly the same answer shared several times. So I got this one for you. And then certification, marketing and advocacy. The mentoring, it's also another huge batch of feedback. Documentation and translation. And there was also someone simply happy with what is going on now. So there were some answers that were just stating I'm fine with the current status. So looking at the different cluster, it's also good to see that some of the requests are already actual items that are in progress or are planned. So it's good to see that the feedback we are getting it's also in line with what has been planned. So one example is the certification. And there are several requests to have the certification for the end users, for the students or in general for advanced users, advanced instructor and the comment on that was more related to the teachers in the schools with this certification for being a trainer. Plus there were several requests for having those kind of certifications made available in an online fashion in an automated way for making it possible and not extremely complex to get the certification. The other big cluster is the governance. And on this the feedback are still not exactly exciting because we have a lot of people asking for more transparency for a better transparent governance strategy, roadmap vision. So it seems that we still need to focus on this area. At least this one is the feeling I got reading the answer. There are still complaints on frictions and discussions that are going on in public and that maybe should be avoided or at least reduce them. I found interesting the request to have more visible data about the foundation and probably connected together with other feedback that we got. We could also try to see if there's another way to make more visible the data that we are already publishing because we have the annual report, we have all the financial details that are online so the data are available. Probably people are not able to find what we are making available to them. There are also some conflicts that probably we need to investigate better with the local community because as you can see from this last part of the governance section it's clear that there's a kind of friction between the main international community and the local projects. I think it's good to invest time on that and try to understand what is going on. The same applies to the local community. It's a kind of extension. There are a lot of comments on English perceived as a barrier for starting the contributions or the feeling that some other communities are not considered or valued enough. There are comments about toxic behaviors that are happening in the community and this is something that we can't ignore and we should have a deeper look at. This part of the membership is definitely for the MC. It seems that there are a lot of people who are completely unaware of what is TDF, what is a contribution, how much someone should contribute for being able to apply for a membership. There are people asking to have a guide on how to be a member and how to contribute to the project. Definitely this is an improvement that is sounding loud and clear. For the other area, QA, I think that the general summary is that there is a kind of disconnection between the QA team that is working hard because no one is complaining about what the team is doing. It seems that the team is really working hard but there is a kind of disconnection between the development phase, what QA is then testing and trying to triage and the ending part of producing documentation of what has been developed. That was the feedback also from other questions, from other answers. On development, there is a huge list of suggestions. Some are probably already addressed or planned to be addressed. But there are definitely some pain points that could be discussed a bit more for deciding how to act and how to solve the problem. Another thing to highlight, it's also the marketing and advocacy. Part is also split in the mentoring section. The general feedback is that we have a lot of materials, we have a lot of information that are split and fragmented in several different places. A new contributor is still not easy to understand from where to start and which is the right path for starting slow until there's enough confidence for moving up on a more complex task. This one is less or more what has been shared also for mentoring. There is again a dimension to work with the education sector, with schools, with the university. This seems to be a request coming from different areas. The same applies to documentation. There's the need, at least looks like that, to provide more guides also in languages that are not English for lowering the barrier of starting to use the product, the software, but also to start to contribute. This one is less or more the overview of these improving parts. Of course, the document will be shared together with the presentation so we can do a deeper analysis together. Then let me go back to the presentation. I hope to not destroy just a second. It's this one. Those are the areas that people are asking to see more focus and improvement. Development, QA, then it's almost comparable with the amount of people that are asking to make our community growing and evolving. Then we have business, marketing, and the last in the list is diversity. On this, I want to point out something else with another slide when we will look at the demographic of this survey. It's interesting in any case to look at this list and try to keep in mind the order if you can. Then on the survey, we asked if the person that was filing the survey was aware of other open source projects in the same country. The idea was to try to understand if it was possible to build to start some cooperation with other projects working in the same country for trying to foster a bit more the project in countries where in general we are not really strong or we are not really present. It seems that the question was not understood properly. Maybe for the next round of survey we could also try to provide some more descriptions on the questions and try to clarify what we are really asking to the people that are filing the survey. This is really the list of answers that we got on this question. Looking at the demographic, the goal of the first question was to understand which are the countries where we have already some members some contributors for understanding a bit where to focus. This is the answer that we got from people. Reading the replies we also got that probably we made a mistake because we were asking for the country where a person is living and the next question was focused on the language spoken by the person. Try to understand if there was the possibility to integrate different local communities that are maybe speaking different languages trying to build some synergies etc. The point is that probably the question done in this way was a kind of boomerang let's say because specifying where a person is living and then the languages that this person is speaking is sharing too many details on the person that is filing the question. Looking at the raw data the number of people that skipped those questions about the country and the language was definitely higher than all the others in this survey. Probably we need to find another way for trying to understand where our community is already and where we could do more. In any case it's interesting to see that a lot of people that are living in Spain this doesn't mean that they are Spanish but that are living in Spain, Argentina are the ones that are filing more of this survey also for the other questions we got really a lot of feedback from people from the hispanic community. It's interesting to see probably Gustavo was doing a good marketing on the hispanic community for this survey. For the languages we decided to give an open text field for avoiding to force people to some stricter selection of languages available also for trying to understand if there were other minor languages that we are not covering and this resulted in a kind of boomerang again because here we are showing just results where there is at least more than one person that was adding these options but we got really a lot of people specifying just some different languages where they were the unique one filing the survey in that way. So probably something to refine maybe for the next round of the survey. The thing to highlight is that we have a lot of people filing the survey and specifying a language that is not also including English. So for example people specifying only that they can speak Spanish. So the other comment on the English as a barrier seems to be also confirmed by these other questions. We have the same also for other people filing the language list with Japanese and something else for example. So definitely we need to check better how we can improve the interactions between the main international community and the local communities where the local community is not really able to interact with the international community in English. Then there was another question asking about the availability of LibreOffice in the spoken language and this is kind of summary of the answer that we got. This one was another open question. So people saying that yes, it's available but it's hard to set up the product in a different language. Someone else was suggesting that could be nice to have this switch of language done live instead of being forced to reboot LibreOffice. Several are commenting that the product is available in the local language but the support is better in English or that there are partial translations missing locale or in general that other let's say minor languages are not really completely translated and this is making of course LibreOffice not really a great experience for those users. Then we said before that one of the focus was also to try to look at the diversity of our community and this is loud and clear stating how the people that our community or in any case the people that were filing the survey that were answering the survey are in our community and the majority it's mail. So when before I was saying looking at the priority with people asking to not focus on diversity and then discovering that the majority of those people are just from one specific gender this is probably something that is putting that priority list under a different light. There's not to do what else I can say maybe as we were discussing yesterday with Thorsten during the Google Summer of Cook panel could be also interesting to try to look at other mentoring programs for trying to be in programs where we are not usually visible and maybe these could be a way to have a better balance and please don't get me wrong it's not that I'm looking at a higher amount of female for example in the community for the sickness of increasing that number having a diverse community it's also a way to make the community evolving bringing a different point of view a different way to think in the same under the same team under the same project so it's don't get me wrong I'm not just pushing this topic because I'm just doing some weird war for extremes and compared with this we have also the question related to the educational level so our community is mainly made by male that have a baccalaureate degree or a master degree then we have a high school and I would say PhD so in any case people with quite a high education level but looking at the education level I think we are really missing other category other users that could have different needs for example because they don't have access to a high level of instruction so probably this is also something where we could try to look at and always on the demographic we have the age of our members and we are an old community there's nothing else to add the chart is quite clear the range under 16 or between 16 and 18 it's definitely too small and that is also the range where we could get much more contributors because usually they are at school they have much more free time and we should focus on that I'm in the section of the old nothing else to add there was a section with the open comments and also for this one we got really a huge list of open comments it was just a closing of the survey so let me show you the document that is this one should be readable I hope let me start with the positive we have one page of positive comments so thanks there's a huge amount of people saying thanks it's not so bad but the document has three pages and apart from this huge list of thank you and happy and satisfied people we also have a lot of areas where we should try to work on improvements there's something that has been already addressed and of course this one was hoping to my mind just because we have this ongoing development of the new tool for the membership committee for handling the membership and this is something that we already addressed so it's a good feedback in any case to see that it was not just us thinking that it was better to remove this forced sanitation for the registration form apart from that there are still comments on suggesting to focus more on part of the software that is not really developed there were several comments for example on math or others saying to improve base others asking to improve draw for making it a bit more close to Microsoft Visio for example this one was funny I left a comment I think we still need to find this I don't know how to describe it it's a magic way to address the apacheven office project that according to several people is still doing good because they are having more features than us so maybe we should try to communicate better the differences and what we have already only in the office the apacheven office is perceived as a software with more features than a liberal office this comment was in confirmation that demographic questions probably we could improve a bit more the list it's really long there is also someone that suggests to rewrite a liberal office in Blaster not all the comments are something that we need to take extremely seriously but in any case it's good to get feedback to try to understand what the community is getting from us as an active part of the project or more active members in the project and let me go back so this was the general overview the amount of information was very good so I think we need to digest what we saw and I need to do the same it's not just because I presented the analysis that I'm ready for the next steps but definitely I would like to stay more in touch with the different areas of the project and try to understand better the results that we got from this survey for trying to make our project a better place for everyone for contributing any extra comments or questions you were silent? I was talking too much actually there were some comments actually in the chat starting from that the survey should be translated for example most Japanese speakers won't get to the end because of the English for example point taken there was also the direct request to have it available in Spanish so maybe for the next iteration we could try to have a kind of call for translations and see from the local communities who can help us to translate the questions and the information in the survey for the local communities but with LAM surveys it's perfectly possible to have it available in different languages so good yeah best I start at the top Gulen is saying that most Floss projects are struggling with democratic participation and if the there's any thoughts or suggestions to what team or others how to improve it well I'm speaking for myself so yes I have some ideas but I think that maybe we can have a discussion directly in the closing with the board and DMC I don't like the idea that I'm speaking here and that my idea could be perceived as the general agreement in the DMC as a full body so maybe I will take a note on this and I think we can report the question directly in the other session another question by him was that he realized that some users or better saying contributors do not realize the label member they say the label of this member and the communication should be improved for what's what's the yeah the TDF membership is not an elite group or something like that and there's not a lipo of this member and such an lipo of this org at West doesn't help that situation so at least the communication can be improved yeah it's also some you already find that out in the survey there are some feedback on both the documents that I was sharing on both you can find that some people are asking for a better communication more transparency on the governance and the decisions but also people saying it's not so bad in other communities it's definitely not better but there are margins for improvement exactly for the survey it would be interesting Mark is saying it's the number of languages and the countries co-late with the number of downloads could be interesting to get the numbers and put them side to side to each other afterwards yeah I mean we have the aero data so we can do some more refinement and correlation between what we have at the moment the answer is no there's no correlation between those data because I know of course not by heart the main countries the main download countries and the there is not a direct correlation of course in some cases the speakers of a language are higher than the speakers of other languages so for instance speakers of Spanish are probably our largest speakers group but at the moment there are more downloads of the German version than on the Spanish version for instance probably not that many but let's say that the downloads of the German and French version are on a scale and are one step over the downloads of other language versions okay, thanks Adonis anything else from the questions? yeah there was some confusion about the charts but not every bar has its own label I can remake it yeah I guess that's only for better reading there was some discussion about open offers there was one comment that was quite funny I think that if you look at that comment in the term that if you count security flows and consider security flows as features Apache OpenOffice has definitely more features than LibreOffice but in the document you will find more interesting comments on the two different projects any other comment or questions? if you are speaking you are on mute yes, can you hear me? I was a little bit disappointed to see that in the chart of the countries not even Brazil is showing up I am surprised to see because we have quite active and complete availability of LibreOffice to the Brazilian and Portuguese communities and not even Brazil or Brazilians are showing up so I think it has to be investigated perhaps within the LibreOffice Brazilian community one of the things that I am almost sure is that although we have groups in Facebook, in Telegram Facebook for example we have a group that is as large as 1,000 members the survey was put there communicated but it seems that it is just a bubble and I am wondering if the language barrier is definitely something that is faking the true results of the reality here about LibreOffice so I am sure that we have a quite large set of installations in Brazil and this is not reflecting in the survey I think that part of the problem is also related to how we asked that question that was probably putting the person to decide if it was better to keep the anonymity of the survey or to share more on the language and the country so I think that really on that particular question we really got a drop of answers so it's clear that there was something wrong with the question written in that way, done in that way because this of course is a bit disappointing because we really provide the full set of documentation and software fully translated to Portuguese but not the survey I missed that maybe because I didn't catch the language barrier so steep or eventually to force people to answer I know that people and users really don't like to have to read in English they just drop when they find an English page it's not exclusive to our Brazilians I think it's almost everywhere where the local language is stronger I can confirm what's in Italy I guess I understand exactly the point of the Japanese it's absolutely the same situation here I don't know for the Spanish how they got to answer so quickly we got several answers directly in Spanish also with people saying I can speak Spanish I'm going with English but with translator was the same for Japanese in general for the Asian part of our community so next time we need to provide the survey also in other languages we can only improve was the first attempt I think also that is a good idea to submit the next one to our NLP and ask them to translate in their own languages in that way probably the question about spoken languages kind of no more needed but I'll leave anyway I'm just joking in many cases with the languages apart from the main spoken it's also interesting to see which are the other languages that they can spoke or if we are missing location for example for Spanish they were not just writing Spanish as a language but we got Galician and Catalan the same for Portuguese they were specifying the different locale so it's clear that for some areas we need to do something more because English is a barrier that is loud and clear what's your question? it's rather a comment one of the question was whether the participant was a TDF member or not and as far as I remember we sent out the survey to all the members via mailing list the result is that about two-thirds of the total number of 250 should be let's say 80 state members of TDF that means on the other hand that at least 50% of TDF members do not reply or do not answer a survey which is something I believe the MC should take care of and should have a look into it we have similar problems with every put on the new board or the new MC we have the same problem with new answers that we have to re-ask multiple times mostly because of the same person just an example that yesterday a member of the TDF said I'm checking mails from the report office every eight weeks I'm not a good guy but that is a problem if we have a survey and it's open for two weeks and somebody is checking every two months his mail address it's getting hard to get the answers actually we need to involve them more and make them curious to check if there are news on that email address that seems to be the tricky part we need to involve the members a bit more but from the comments it seems clear it's not clear what is this membership for it's more interesting the two bars no I don't want to become and I was a member what makes a person who not renew what makes a person who not want to become a member these two years we got several membership dropped because of lack of contributions to covid we can't ignore but it's not just that it can't be the catch hold for all the problems we are facing any other comments there will be another round of the survey I expect let's get that one hopefully maybe we could do it in parallel with the month of LibreOffice really making it a recurring event one time per year, two times per year for getting fresh feedback from the community and letting them know that we want to get feedback from them sure indeed I think that the survey itself if it reaches all the community members itself is a way to demonstrate to give the impression that we indeed care of the feedback we should probably think about having it regularly and improving time by time in the meanwhile Sophie is just saying thank you Marina for the presentation thanks to all of you for the support Sophie, Mike, Italo, Aiko in particular that helped a lot with the refinement and preparation of the survey we had the idea that I was impressed by his daily updates, daily reports which were incredible Aiko is running surveys for the different topics for the design part it's clear that we got the expert onboard for the topic and also for being so passionate with us not exactly real time reply to your beginners in that field especially compared to him Emiliano says that it's a good idea to synchronise somehow the surveys with the month of Libravis it could be nice so thank you all for attending and see you around during the rest of the conference