 Okay, we are back to Tuzu entrepreneurship. This is why in the morning, my name is Joy Mochache. Thank you so much for tuning in. And remember that if you want to reach me, you can do so, enjoy underscore mochache. And just in case you want to tell us what you think about this show and also want to interact with us, you can do so on the social media handles that are right there at the bottom of the screen. And do remember that you can watch us on DSTV channel 376. Yes, terrific at DSTV, Sasa. Mm-hmm, that's Najifanya. Yes, we're happy about it, but we do thank God. And next up, we have wonderful two men who are entrepreneurs. They're young, but they've decided to do business and we give them much respect for that. And so they've come to tell us exactly what they do, why they do it, and how they do it, and who they're doing it for. And their names are actually, if I could find your last name, please go ahead and introduce yourself. This is George Washanga, pardon me, and February Career. Yes, Mr. George, what do you do in our prime movers? Prime movers is a company in which the two of them are working in. Yeah, my name is George Washanga. I work at prime movers as the head of marketing and also IT department. Yeah. Alah, aha, Mr. Korir. My name is Frederick Korir, the co-founder of Prime Movers. Co-founder? Yeah, our moving and relocation company based in Kenya. Okay. Moving and location company based in Kenya. Yeah. Okay, so one is in ICT, one is a co-founder. So you're working in two different areas but in the same company. Sure. I see. So I shall start by asking co-founder here, Mr. Korir. Tell us a little bit about why you decided to form prime movers. What are you? Okay, prime movers was born at least from the urge, from Kenyans who are in need of moving. Aha. I know you also, yourself, you have had a hard time. Maybe while you are trying to move from one new house to another. Aha, yeah. So that's why we came up to introduce at least specialized moving services. Okay. Yeah. Whereby we offer the full service from parking to unpacking and then the setup of the new house, office, yeah. Sure. You said house, office. Can you please tell us where, all the places which you move? Is it just homes and offices or are there other areas where you use your prime movers? Okay, we currently handle at least home removals, office removals, machine relocation. Yes. And also we offer pet relocation services. Pet? Pet relocation. Pet relocation. Yes. Oh, that's nice. Maybe if you want to sell, you have a pet. You want to transport from maybe Nairobi to Mombasa. We handle that. I did not know that people will do that. That's very interesting. Pet moving services. Sure, very interesting. We also, ourselves, find it very interesting. That's good. Yeah. Tell us a little bit about what it's like to work in the ICT department. Exactly what do you do in the ICT department? Yeah, in the ICT department, mostly I work on the website, consistently developing it and upgrading it. I also handle marketing. Yes. Whereby I develop strategies to get new clients. Yes. For the company. Yeah. Okay. And there was something you were telling me when we were chatting. The things that you do aside from working for prime movers, what exactly is that? Yeah, personally I have an ICT background. I've studied for computer science. Not given, he's my childhood friend. Oh really? Yeah, we are childhood friends. So he ventured into moving into location. And he consulted me and told me that he can come in and help him come up with a website. But then I was planning doing web design and developing applications. So on my part time when I'm not working with him, I develop websites for companies, for businesses. Yeah, that's my side hustle now. That's your side hustle? Yeah. I like that. And there's something you've mentioned that has piqued my interest. Childhood friends. Can we talk about that because sometimes we are talking about these business books. Yes. There's a lot of people when you talk to them. They say, ah, don't do business with a friend. It can become so bad. You know, when it comes to things like money, you know, leave the friendship aside, never lend money to a friend. It can really get to something bad. And in some cases, this is true. But you guys are childhood friends, but you've decided to work together. That means that you trust each other. Yeah, sure. It means that you know that this career can't do this to me. Washanga can't do this to me. That's why you're working together. Can you tell us how you fostered that relationship and how you came together to now start doing this together? Having been friends, the first thing, I respect him so much. Oh, OK. He's my friend. Yes. And whenever he calls me for a task, I'm always available. So the key thing is, respect him. Because if I don't respect him, don't do business well with him. Also frustrate him. So the key thing, I ensure that is that I respect him. Respect. Yes. Respect, and you mentioned another thing, always available. These are things that make friendships strong, actually. And people don't know. Being available for somebody. What can you say about how this relationship started? OK. He has at least a tackle that we are childhood friends. Yes. And in business, the core of any business is trust and respect. So at least when there is trust and respect between at least the person you work with, the business at least will progress. OK. Right. And speaking of business progressing, actually when I was reading your bio, you work on even international moving. What's that like? How is it like moving things? Is this overseas or within Africa? When we talk about international moving, it entails that it's global relocations. Maybe if there is someone in Kenya who want to move to UK, that maybe is moving to UK as a returning residence. Or in terms of education, we usually handle that. We at least move either items from Kenya to UK through various platforms, either through sea or air. Yes, I was going to ask, through which platforms do you fly their things? Or do you move by sea? We usually, currently, we handle sea freight and air freight. Sea freight and air freight, I see. Is there any way you, I think, OK, being in the ICT, how does working with the websites come together when it comes to international movers? Do people who are overseas come and look at your website and say, hey, we're relocating to Kenya to attack outside there? What normally happens when someone needs our services, whether they are in Kenya or international? They search for keywords. They search for moving companies in Kenya, based movers. So what we've done, what we did, we came up with a very professional website, and we optimized it. We performed search engine optimization to ensure that whenever someone searches for related keywords, as far as our services are concerned, maybe pet relocation, international relocation, house movers, ICT will always be on top. That way they're able to get us whether they are within Kenya or outside Kenya. OK, I see. And actually, my producers are telling me, can I exchange your microphones? OK. Yes, I think that's perfectly fine. And move to the edge a bit more. That's great. Now we can see you properly, and people who are watching can hear you properly and see you properly. To endelé. To endelé. I'm about to say endelé. Endelé. OK, so let's continue. You know, international moving is something that is difficult. It requires trust. Even pet moving. Simple love, they're pets so much that, like you say, yeah, me going somewhere without them, it's not going to happen. It's not going to happen. All my things, like it's a part of the family. And if you harm this doggy, you shall see. I shall write for you a bad review. Let's talk about some of the challenges that you come across. When it comes to working with customers of different backgrounds and wanting different things, what are some of the challenges you've come across? What are some of the worst experiences you've had? OK, when we talk of challenges, there is what we call brand, selling the brand to market. Or making the client believe in you. So that's why, at least, when we started, I said we started the company out of the art of providing specialized moving services. So at least we have trained staffs who are able to at least handle either what they expect of your personal items in a professional way. So that at least when you are moving, your items are safe and will be handled carefully. I see. Yeah, so that's some of the things that people should expect from you. And as a company, when you look around here in Kenya, now let's focus about here in Kenya, I've been seeing a lot of moving trucks, all sorts of moving freight as well. And it's like a booming business coming up every day. Someone is moving something. Someone has opened a moving business. What's it like when you speak of competition, any one of you can answer? Yeah, currently, we have so many moving companies. We have the major ones that are big ones. We also have other startups. They have different strategies. We're in Kenya, Kenya. But for us, we decided to make a difference. Although we're not very big, we are a startup. We started in 2017. We've just been two years in business. But we've mentioned that we are very professional so that when we get a client, through that client, we're able to get referrals. Yeah, we benefit so much from referrals out of the quality of service that we offer to our clients. I see. Okay, sour, sour. And unfortunately, those are full team. Mike, could you please pass the microphone on to him? I would like for him to mention one or two things that you see when it comes to things like competition in the Kenyan market. Okay, competition at least in the moving industry is one of the major things that affecting various companies because they are maybe the big giants in the industry. Given that our prime mover is a young company, we usually find it hard for the clients to believe in us. So, but we usually, at least on our side, try work hard and at least sell our brand to fit in the market. Yeah. I see. Okay, so you try to sell your brand in order to fit into the market. Yes. That's wonderful. So when it comes to challenges and competition, you have explained a couple of things. You still haven't told me some of, because I know that the experience is good and bad experiences. Can we talk about some bad experiences you've had whilst moving or even just one bad experience when it comes to moving? Some of the bad experiences we've had is we have clients. Some of them are when handling domestic relocations. Maybe the husband and the wife, they have some disagreements. Then the wife waits until the husband goes for work. Then the wife calls us and tells us that she wants to locate immediately. Then when we are performing the task, the husband comes and becomes an issue. It has been a challenge. And drama comes in here. I like that. Because in Kenya, when we at least see the Kenyan relationship, there is an issue in relationship whereby the husband and the wife are currently maybe not in good condition. And this is an issue. When the husband goes to work, maybe he will take a mission. And see, at least on our side, maybe at that moment, we are not aware of that. You are there to perform your task. I see. At the end, maybe the husband and the wife are in the house and the wife. They are in the house and the wife. We get even involved. I'm so sorry that you got... And I'm pardoning me for laughing. I shouldn't be laughing. But that's very interesting. Because you guys are minding your business. You're doing your job. I laugh out of nowhere. I'm saying to the wife, hey, what's going on here on your machine? Then what do you do now after that? Do you have a wife or a father? In such a situation, we usually have a contract between the company and the client. And the contract at least explains well that we are there for purposes of work. So your issues, you sold them outside there. See to Kokazi. And this now you have to tell them before you start moving things for them. Another challenge that you faced, comparison, you have some big giants in the moving industry. And you're just a startup. So some clients will now start comparing you and doubting if you deliver. They tell you, so in so dust is you doing this and they feel like you're not delivering. But after the service, after you finish the work, they tell us, oh wow, I'll refer you to some of my friends. So comparison with the big giants has been an issue. Yes. They made the issue. So they compare you to the bigger giants when it comes to moving companies. But then at the end of the day, you do your job well, you deliver. We even deliver more than the giants companies. Is that right? Okay. What are some of the things that separate you from the giant companies? What makes you different as prime movers? Okay. What makes us different is that at least when we started the company, we started it with a name to provide at least customer-centered services. Okay. So we usually take keen attention to your inquiries and your needs, your moving needs. So that's why at least we usually deliver excellent services. We also make sure that we engage our clients consistently and make sure that we have a personal touch with their clients. Yeah, we ensure that right from the beginning, through the full process to the end, we have that personal context that we're able to express themselves to us and after the end of the exercise, they also give us the review. Yeah. I see. And that's a good way of doing things because it's like building a relationship with your customers. It looks like you people have either gone to business school among my summer of itabusa business because you're doing all the right things. You're doing all the right things. And so when it comes to plans for prime movers, what do you see for prime movers? Like what do you want to do for prime movers in the next few years? Okay. We have at least bigger plans. We plan at least not to major only in Nairobi but to have at least branches in the major countries, not only in Kenya, but adventure to East Africa, Central Africa, and even South Africa. Okay, wonderful. Yeah. This is that. You realize that in the moving industry, we have other services that surround the same. For example, when someone, the moving process, it's a process. It begins from when someone is searching for a house, actual moving, and possibly even cleaning of the new house. So what we've done, we've established another platform known as Get Any House whereby if someone wants a house, they go to our website. They tell us the kind of house they want and we search it for them. And then you also move them. Then if the house they're moving into is not clean and they are busy to clean it, we can add a fee for that and we clean it for them as well. So you're giving clean because moving can cause quite a mess. So it's not only moving. At least it's from outside to settling in the new house. Yeah. And also we offer the post-moving services. Okay, what are post-moving services? Unpacking. Post-moving services is at least when you settle in your new house, at least we always keep in touch and following. Following at least on you to know if you are progressing on well. Wow. And also provide maybe advice in regards on how you can at least settle well in your new house even after moving. I see. Yeah. This is wonderful. Prime Movers sounds like a very put together, well put together company. And when you first started off, I have to ask because right now giant companies may look at yours and say our men's are two Jews, this is your nanny. But it sounds like you're doing things the correct way. It sounds like you're doing things even better than some of the giants, just like you said. Yeah, so when we talk about doing things well, how in the beginning was it compared to now? Because I know that when we start things, normally that you can try to do. Or sometimes we know something but not enough. Sure. So what are some of the things that you're doing through that whole journey from start back as a savi? Okay. When we started, at least we have some few challenges maybe capital, getting the correct qualified personnels and also having the correct materials. But at least as we progress on, we have been able to at least work on them, get the personnel, train them on how to handle at least clients' properties. Also we have at least gotten some enough materials to use when moving and the rest. So at least we pride ourselves on having a good progress. I see, that's wonderful. And I can, oh, you have something to say? Yeah. Yes? When we began, it was a bit discouraging. I see why. Penetrating to the market also. But one thing that has really helped us is consistency. Sometimes you go for jobs and at the end of it all, we have nothing, we've already spent it on paying, paying for materials for suppliers, for laborers, but consistency is what has made us come to this farm. I see, consistency. Consistency. And not losing up. At least there are you. Okay, I'm the Biasheara. At least we are, Biasheara is all about taking risk. Yeah, yeah. So if you lose up, at least the business will fall down. That's true. So you at least must keep on and push forward. So no matter how much you fall down with starting off a business, because business, you have to take a risk. In other words, a risk, you're not sure what's going to happen. You're not sure whether you'll succeed, whether you'll fail. So either way, if you do fail, what we're learning from prime movers is do get up and try again. Yeah, even to hard something, even if you fail, at least you're not going to fail. You're not going to fail. Yeah. And if you fail, you're going to fail. And if you fail, you're going to fail at least. You're going to fail. And try again. You're going to fail and you're going to fail again. Well, yeah. And that's the best way of putting it. That's the best way of putting it. So if a child can have that determination, imagine an adult. Yeah. It's in there. Right now our producers have thankfully pulled up your Instagram page. I can see it's written prime movers up there, prime movers, efficient, reliable, and professional moving and relocation services. And then call the numbers there, as well as your website, primerelocations.com. So maybe we can look through the photos and talk about some of the things we're seeing in some of the pictures so we can get to know your work even better through looking. So I'm seeing, oh, this is your uniform, the red shirt, yes? Yeah. We have red and black. Red. Oh, sorry. Please bring your mic to your mouth. We have red and black as our main colors. Okay. Yeah. Okay, I see. And I saw some photos about people moving things from truck to truck. So those are people, your employees as well. Yeah, sure. I see. Seahole location. Oh, okay. What has happened there? Anyway, I can see most of them are got to do with moving things back and forth, showing people how you do your work. And this is good because what you're doing is creating transparency. Sure. You're letting people know, this is a very transparent business. I'm not sure what we're doing, we're taking photos and you can see them online and transparency is another important thing when it comes to businesses. Sure. Yeah, we don't have too much time but I'd like to talk about maybe things like entrepreneurship, first of all, because people want to know things like if I start a business like moving, will it put food on my table? Will it feed me? Will it put clothes on my back? You know, that's a question people are asking. You don't have to tell us how much you do make but people are wondering, as a starting company, is it something that they can rely on to feed them? Okay, as right now, we have at least no complaint in regard to the business because at least we are able to pay our rent and even because on my side, I'm currently maybe in school, I'm able to pay the fees and also maybe support the family. You can pay your fees, support your family at home and pay your rent, plus buy the nice clothes and shoes you're wearing and also fill your tummy. Three meals a day. Yeah, at least you are able to take care of the basic needs. Yes, we'll see. How do you feel about Prime Movers as something to rely on? It has been a journey. What do you like to tell to someone out there? Moving into locations is not the only business they can do. Of course. There are so many other things that someone can do and an income. Someone can go to the combat, collect some few clothing out there, go and sell them and make a living out of that. Can start selling vegetables, fruits, and make something out of that. So I'd like to encourage our youths and tell them that they should not just rely on their formal employment, they should, what do you do with me? Yeah. What do you do with me? The main thing is do what you love. And when you do what you love, you'll do it even better. I see. Then they be consistent. If you make a loss one day, don't think that you'll always be making losses. Losses will come, but you'll also make sure that you take care for that and the next day you don't make a loss. Yeah. I see. I see. So what we're learning here is that consistency actually comes from loving what you do. Because, and that makes perfect sense, because it's very difficult to be consistent with something you don't like. You'll do it today, and you won't do it for three days, then you'll do it next week. How you ski, you know that. And so the secret is first of all, finding what you love. Sure. Yeah, and then creating that consistency. You should have at least maybe passion in whatever you do. Passion. Yeah. See you find your key to the human being and find her. Clearly. So guys don't open a moving company just because we have moving guys here, you know. That's not the idea we're trying to move across, but we are trying to show the different ways in which you can make money for yourself without waiting for employment. And lastly, because we do have to wind up the show, maybe we can talk a little bit about what our youth can learn, what it comes to business and starting off a business and being brave in taking that risk. Hotel. That's your camera by the way. Okay, okay. What I like to tell to my fellow youth is that everything begins with learning. It begins with learning. Whatever you want to do, do adequate research about it. How to do it better. Research about other competitors. What they are doing. What can you do to have a difference in the kind of service that you're offering so that the clients will see a difference and prefer you and not your competitors. They be consistent. And they just begin small. Don't begin with sense of duty. Yeah, yeah, don't despise your humble beginning. I love that. Be persistent, be consistent, and eventually you'll make it. Don't expect quick results. That's one of the mistakes that people do. One day you wake up and you think that you will do business and once it fails you think it's not my thing. It's because of these social media things that are making people feel like you can be rich like this. Yeah, I think one of the mistakes is that people are comparing themselves. Like someone might just start a moving business today and they start now competing with us. Maybe we are doing five jobs in a day. They are doing one job in a week and they feel like it's not my thing. But we're also there out of consistency. We've come to where we are right now. Getting jobs on a daily basis. I see, that's wonderful. So you guys, what I can pick from then or what I hope you pick from that before Mr. CEO says something is do not despise small beginnings. Keep that in mind. Write it down if you have to. Never despise small beginnings. Because if you do you will not be trusted with a big thing. Sure, okay. My advice to fellow youths outside there is at least Kenya has a chance. There are chances outside there. So at least you have to work hard. At least don't even work hard. Work smart. And try at least venture into various chances that are outside there. Don't expect maybe to be successful. At least take your own chances. And at least you will progress. That's true, that's very true, that's very true. So you've learned do not despise small beginnings and do not work hard. Work smart. That is what matters the most. And you're working smart. Because you can work hard the whole day but I would just find a key to cause you're not being clever in what you're doing. I see. You look like you have something to say. Can I kindly say it quickly? Okay, another thing that we can also focus on is how they treat their clients. For example, there's one of our clients. We did for her a very perfect job. Out of five, we got in six other clients. So it's not how many clients, how many new clients you get. It's out of the few clients that you offer quality and perfect service to that you can benefit from. So they focus on the quality of service they provide and how they treat and handle their clients. Yeah, we've so much benefited from referral clients in talking for us. Okay, Asante Sana. Any parting words? We at least, maybe we take this chance at least to pay a chance at least to engage our clients. Ah, there's no problem. Do you mind giving your social media handles quickly as you look into Camera Four? Then we can wind up this one morning. So you can follow us on our social media pages. On Facebook, we are Primovers. On Instagram, we are Primovers. We have our website as primovers.co.ke. It has everything about us, our portfolio. Yeah. Everything. In even our contacts. So has our transparency. There we go. How about your social media handles? Okay, at least I don't have something to add. Given that at least it has provided the company contacts. Okay. Yeah. When you visit Facebook, Primovers, Instagram, Primovers, website www.primovers.co.ke, at least you will find us. Okay, so what's up? We work on 24-7 hour basis. I see. 24-7 hour basis. There you have it. We shall deliver things to your door or away from your door depending on what you're interested in doing, depending on what your plans are. This is a trustworthy team of two wonderful, humble young men who are, one is a founder and one is working in the ICT department of Primovers. Thank you so much for tuning into Tuesday Entrepreneurship. This has been Why In The Morning. You can find me on jointerscom. Mochachi, my name is Joanne Mochachi. Please do stay tuned in for any other things that this channel has for you. But for now, Why In The Morning is through. Thank you.