 I think there are many things that hospitals can do in order to reduce preventable harm. But if I have to choose one, maybe I would talk about transparency. When a medical error happens, it has to be reported, and the hospital needs to implement the proper systems to prevent it from happening again. In many countries, there is fear of reporting an error due to the legal consequences for the provider. This needs to end everywhere in the world. The health care providers should be open to report the mistake so the organization can find the best solution to prevent its recurrence. One very important part of improving the trust of the Hispanic community in the health care system in the United States is providing culturally competent care. In Latin American countries, the patients create a strong bond with their health care provider. They are used to have the physician explaining to them the disease and the treatment plan, and they are used to a very close and warm relationship with their physician. It is very important for the Hispanic patient to create that bond in order to increase the trust in the system and feel free to ask questions. This will improve patient safety. This is especially important for immigrants from Latin American countries, because those born in the United States are probably used to the health care system here. It is fundamental to reach zero preventable harm. We go to hospitals to seek care and solve a health problem. It is not acceptable to face harm that could have been avoided. A medical error changed the life of a patient, of a family, of a community. Harm is not acceptable when it comes to preventable death or harm. Patient safety should be the utmost priority in health care.