 This question we got this question from Gabriel and She said what are the right people for my mapping group? How big should the group be? What are the criteria to decide who is a member and who is a stakeholder? Yeah, so this is really about the team That's a really good question. I think excellent question and Also, yeah This on the question like this is not one answer And that's usually the case with with good questions. So it's more about Understanding the situation here But I think that there are a few a few cornerstones to to stick to when it comes to To deciding who should be in the team I think that Think of people internally that can't meet their targets without This customer journey mapping work So those should either be stakeholders and if they have a little bit more time and can be working on a day-to-day Basis they should be in the team. Otherwise, they should be in a decision group I think it's really good to just divide in a in a project group and a decision group And the team shouldn't be too big. I mean three people Maximum maximum 10 I would say not more than that Yeah, so the criteria for instance, they should be Directly involved have mandate what? How would you how would you if you have to create a team that works on a customer journey map? How would you select the people who you're going to involve? I would select people that Can influence and or have mandate or it's connected to their own goals or for all the different parts? That are needed for the implementation later on I would show see those people to be in the team and what I very often see the mistake that people do is that they think of documenting the documenting and Visualization and Analyzing part of the customer journey work They don't think of the implementation part where I think that people That needs to be in the team to be able to draw things out should be in the team as well So how do you convince somebody who's not part of the sort of first phase? Of the customer journey mapping people from it people from finance Who sort of feel that there's a big distance between them and the customer? How do you get them on board? In that early stage where while we are still mapping and not implementing I? Think it's about getting them to understand how influence they will be out of this But I think particularly for the IT people They are struggling with solving real Customer-focused needs today, and it's a it's a big pressure on IT to be To be working with the real business and the real the real questions about the offering and the IT people are usually a Part of the process connected to the processes because IT comes out of processes and the processes has to be connected to the customer So I think it's kind of a of a storytelling there to get them convinced, but then maybe we can't expect IT or legal or those people to be in the in in the group in the first case But maybe they should be there and don't go to the first meetings But they should feel that they are in this group