 I came into psychotherapy through my own psychotherapist. It's the best way to come, actually. So I was sorting my own stuff out, dealing with all my personal issues, and she introduced me into the world of transactional analysis, which is a former psychotherapy. And then I thought I could do it myself. I was a teacher at the time, and I did some work counselling students. So I thought I was OK with it. And then from there I decided to train to be a psychotherapist. Back in those days, that was 85, 86, I started seeing clients pretty quickly. So I decided that I would start up a centre, which is called the Lifestream Centre, working with people with a certainness, anger issues, depression, anxiety. And myself and another therapist had some rooms in this building. And then I decided to provide a training group to train psychotherapists. The Manchester Institute for Psychotherapy is, by far, the biggest provider of psychotherapy and counselling in the North West. Of a confidentiality, secure setting, a safe setting, and we cover such areas as depression, anxiety, relationship issues, sexual abuse issues, working out, looking at how our past effects are present, taking charge of our life, assertiveness issues, how to manage ourselves in terms of anger and emotional regulation. We offer all these areas of expertise under one roof, with confidentiality being our hallmark. One of the features that I put into this institute 10, 15 years ago was a highly professional assessment system, where I, or at least somebody with my level of expertise, would see you for half an hour when you could look and explore what you wanted, we listen to your story and match you up with the therapist who would suit you in terms of your own needs and professional expertise. This therapy works better when you actually get on with the therapist. One of our real objectives is to provide a good, competent training in transactional analysis, counselling and psychotherapy on the internet. That's very useful if they are living a long way away geographically, or lack of mobility to be able to get into the institute, where they can actually talk to somebody. Just talk. The reason that people should pick up the phone and come here is hope. Hope that they can be different and happier.