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Online Hacking: The Story Surrounding Lush

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Uploaded on Sep 5, 2011

Early in 2011, the Lush UK website was hacked into; it was a dark time for our e-commerce side of the business, and for a lot of our customers who were affected. We asked Flashlight Media to come in and make a mini-documentary about what happened and what is happening both with our new site, and within global e-commerce. We hope this explains and gives a better idea of how we dealt with and resolved the problem.

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