 Live from Las Vegas, it's theCUBE, covering AWS re-invent 2017, presented by AWS, Intel, and our ecosystem of partners. Welcome back to theCUBE's continuing coverage of AWS re-invent 2017. We're live from Las Vegas, day three, there's still a ton of people here. We have a great guest next that we're excited to talk about, Mark Kelly, Director of Cloud and Infrastructure Services Architecture, talking with myself, Lisa Martin, and my co-host Stu Miniman. Mark, welcome to theCUBE. Thank you, glad to be here. So Scripps Networks, tell us a little bit about that. I know a few things, HGTV, Food Network, I watch those a lot, but tell us a little bit more about Scripps Network. So Scripps, when I say that name, most people do not know it, but we are the leading provider of home, food, and travel content for broadcast, the web, and for emerging technologies at this point in time. So we've got a lot of brands in our umbrella. You said HGTV, we've got Food Network in there, Cooking Channel, DIY Network, Great American Country, and Travel Channel. Yeah, so Mark, I know my family binges a lot of these shows, so take a little bit, what's happening in that industry today? Binging versus watching online, cloud, digital, the joke, of course, is at least things are pretty stable and not changing in your world, right? Oh no, yeah, absolutely. It is changing on a very rapid pace, so as more and more people, you know the big buzzword is that cord cutting thing. We've got big concern in our industry around that, but as more and more people talk about it, we're adapting our technologies to be there just to provide for them. So we're on those emerging technologies, we're on all of the set top boxes, Apple TV, Roku, we're actually developing networks specifically for those technologies, so we're trying to adapt. The broadcast world is still our bread and butter, so until we figure out the revenue models for these new technologies, we're going to be in the broadcast world for some time. So Mark, talk us to us a little bit about what's your role there? You've been there six years, I believe you said. How has kind of cloud changed the way scripts work? So cloud has definitely changed the way we work. You know, when I first came on board, we were looking, or scripts was looking for a way to move the business faster. You know, scripts, because it's changing so rapidly, they're in the business that they have to compete with startups. And when they're competing with startups, startups don't have the same processes and controls around everything that the bigger enterprises do. So it was an extreme challenge to them. And you know, when they don't understand, they don't have the budget concerns like big enterprises either. When I go into a project to launch a new network, they don't understand it. I've got to buy hundreds of thousand dollars worth of hardware or whatever associated with it. So when we were looking at the cloud, we needed the ways to accelerate that. We wanted to make the business process much quicker. We weren't going to have those lead times for purchasing hardware, purchasing software, getting license, you know, racking it, stacking it, doing all that. We were looking at ways to move that out of the way so everybody could focus on providing more value for the business. And that was the primary reason we actually started looking at the cloud. So from an end user goal perspective, obviously you mentioned speed and having to compete with other networks and other native original content companies. How does the end users demand for 24 by seven content? How does that drive really the pace of innovation that Scripps has to meet? Yeah, that is a very good question. I think we're still trying to figure that out because the whole consumption method for all of our end users is changing. You know, if they're going from their traditional TV to where they're watching it on their phone to switch into their iPad to everything else in between. So we're developing technologies and methods so that we're providing it for them as they need it and want it. So, yeah. Mark, can you give us a snapshot of what does your infrastructure look like today? What are kind of the major things that have changed and what's kind of on the table? Yeah. So today we are running about 3,000 instances in AWS. So AWS is our primary cloud provider. We run a lot of auto scaling to take into account our seasonal loads. That's probably one thing that we, one of the challenges we had going into the cloud is that we were up against certain times of the year where the load was extremely high but it was only extremely high for a couple of weeks. I mean, literally we were running it two to 300% of what normal was and it would do it for two or three weeks. So we were having to purchase hardware in advance for that and it would just set their idle for the rest of the year. So we were looking to ways to avoid that excess purchase and still scale to support our consumers' needs. So when you started this journey and we were talking to Veeam earlier about cloud isn't a destination. You get there, great, you're done. But when you start this journey, you mentioned AWS and we're here at re-invent. Where did you start? What were some of the stakeholders that you had on the business side that you had to say, all right guys, let's come to the table. We have a great opportunity here to, this industry is transforming as the jokes we made earlier. Where did you start with those business discussions? So I think it was more around trying to figure out that solution. It was like when I said earlier, we're trying to get to market quicker. So it was easier to go to the stakeholder and said, hey, I think I can go this route and I think I can get you to market twice as fast. And you get- Your ears perk up? Oh, absolutely. The ears perk up, eyes light up. And you're like, really? And they're like, how much more is it going to cost me? And I'm like, I don't think we're going to, they want to represent the on-demand cost models. Like I think we don't have to do all these big upfront costs and that got a little bit more excitement out of the stakeholders. And we went forward from there. So we would, it took a while. No, don't get me wrong. Everybody gets set in their ways. They want to do things normally, change sometimes is hard, difficult to push through. Absolutely, cultural change. Very, very challenging. Absolutely, so it is a complete cultural change to go from your traditional on-premise to the cloud model where you're not managing the hardware as much. You're focusing on the engineering around it. Yeah. So Mark, you bring up managing, monitoring something that's going to change very differently. Talk a little bit about your people, the skill sets they had to change. What's the differences kind of before, during and after that migration? Beforehand, when we were on, in our on-premise environment, we were focused on tool sets for monitoring and managing our infrastructure that were very vast. I mean, we had a large number of them. One of our goals moving to the cloud was to consolidate that tool set. We wanted to get down to a minimal set that actually would accomplish our goals to get everything that we needed. So we didn't have to go through training people to learn 50 different tool sets for monitoring whatever it was, network equipment, storage equipment, or the compute equipment. We were actually focusing on monitoring our applications and still getting some of that underlying infrastructure reporting on our monitoring. But we didn't have to have the same level where we were monitoring the hypervisors, we were monitoring the network switches. That kind of went away. So our focus became more on the operating system up and engineers developed. They no longer had to focus on that hardware. Yeah, so what are you using for that? How many people does it take to do that? If we could kind of compare to what you had before, yeah. Our standard monitoring suite is actually composed of New Relic. New Relic has been a great partner for us. They had the same mindset as us. We were looking to compete with the startups at the time New Relic was a startup because we've been using them for between five and six years now. We brought them in because they had that same hunger and mentality that we were looking for. Their culture matched really well and we got in and deployed all of their suites to every environment. We actually leveraged it from development up through production. So we try not to separate our monitoring, we try to keep it all uniform. So our troubleshooting gets a lot simpler. We actually have the same people monitoring our dev stacks that are monitoring our production stacks so they can troubleshoot and help get through there. It became a lot easier for them to do that. Yeah, could you talk about kind of how many people you had kind of managing infrastructure before versus the monitoring and some of the training that they had to go through? So before it was all specialized people. I don't even have that, I couldn't even give you the headcount because most of that was before my time. But every individual was actually specialized on each application for monitoring. So it was actually teams that would focus on each part of the business. So as we migrated into cloud, we became more standardized. Made it simpler. We actually have our, my cloud team is really between about 15 and 20 people. So and we're managing 3,000 instances in AWS and about six petabytes of storage. So we've got quite a bit of content up there already. And you're on the customer advisory board for New Relics. So you mentioned cultural alignment between scripts and that vendor and that's really key. But talk to us about this collaboration and it sounds maybe bi-directional that you're able to maybe influence some of the things and help them make their technologies better. Absolutely. We've got a really good relationship with them. So anytime we have a challenge, one of our current challenges is serverless. As we move, we have a lot of development teams that want to move into serverless. We've been working with the New Relics teams and giving feedback to them on what our challenges are with that and how we're monitoring it. Because we've got certain things where I want to be able to monitor those functions in serverless and I need to give a cost back to my stakeholder to say this is what you'd cost. It's challenging to do that now, but we're working with the New Relics team to help them deliver some of that knowledge to us. Mark, you hit a hot button for me. So bring us inside. Why serverless? What are you hoping to gain from that? I've seen New Relics actually has been tracking for the last couple of years adoption of containers and serverless. So... Servers and serverless is kind of the new hotness. We've been moving into serverless primarily because, again, it's that next iteration of speed for us. It makes it even simpler for the developers to get started. It gives them, we can give them a standard framework. They can start developing their code and just push deploy and it's running and they don't have to worry about any infrastructure or managing anything. Again, the challenge has been the monitoring part of it, but we're working through that and actually getting pretty good results out of it so far. So you've got about 70% of your consumer-facing side is on AWS, but you've got some latency sensitive workloads that are still on-prem. 100% of my consumer-facing properties are on AWS. Oh, fantastic. So we do have some workloads that are really not designed for cloud. You know, it's our end-use, end financial systems, our critical business systems that need to be close to those departments. Those actually still live on on-premise for us. And, you know, when we started this journey, the on-premise was it was a slow, horrible process, but as we've evolved the cloud, they've evolved that on-premise stuff to keep up with them as well. We're actually looking at some of the other monitoring solutions out there. New Relic has been an option for us to actually look at on-premise monitoring as well. So all the advancements that you guys have achieved in your six-year or so transition to cloud that you've talked about, what's next for Scripps? What are some of the maybe new business opportunities that this optimization cost reduction is enabling? So next for us is actually machine learning and AI. We have large initiatives going on that right now where we are trying to analyze our video, analyze our content, you know, the lots of it's for to help remove some of the manual processes that we have now, because a lot of that stuff when you're delivering to our different partners, there's certain requirements around the video, and the only way to do it right now is with eyeballs, watching the video. So it's just somebody sitting there watching it for hours and hours a day. We're leveraging some machine learning stuff to actually auto-classify this video, pull out thumbnails for the author so they can put it in there, the metadata awareness forum, and we're doing lots of things with AI, so we're looking for that to be a really hot feature for us in the next couple of years. Excited with what you heard this week from AWS about AI and I'm out. Absolutely, like the first day keynotes were completely blown away. I mean, they were all things we were looking for, so. Anything specific that you've been waiting for or just not waiting for but got excited by? Yeah, there was lots of it. The Kinesis video streams was actually really good. The video API, I'm drawing a blank on the exact name of it, but that one actually has some really good features for us because we are looking to do exact things that that one does where we're looking to pull timestamps out for when stuff shows up in videos and provide that back to our end users where they can search and find things in the videos much more quickly. Excellent, well Mark, thanks so much for stopping by theCUBE and sharing what you guys have been doing at Scripts Network. No problem. With us, it sounds like you've seen a massive transition and you really have a great foundation to continue going forward and we look forward to continuing to watch great shows on the network. Awesome, thank you guys. And for my co-host Stu Miniman, I'm Lisa Martin. We would thank Mark for stopping by. You're watching theCUBE's continuing coverage from Las Vegas of AWS Reinvent 2017. Stick around guys, we'll be right back.