 Okay, welcome back everyone. Live coverage here in San Francisco. TheCube is live at Google Next at Moscone. I'm John Furrier, Rob Streche. We've got Lisa Martin. We've got Dustin Kirkland. Team coverage of Google Next. We're getting in talking to the experts, the leaders, customers, and getting all the data and sharing with you on TheCube. Joined by Christina Baer, VP of Product Manager of Collaboration Apps at Google, which is like workspaces, everything we know and love about the Google Apps suite. Christina, thanks for coming on TheCube. Thank you, I'm so excited to be here. So as we've been talking yesterday about the demo that went on with the Duet AI and workspaces involved, but the bigger picture is the roadmap of Google is pretty clear. So there's a lot of speeds and fees, a lot of solutions out there, good stuff, but the AI cloud is kind of coming. You kind of see it. We're using that term. I guess you guys don't say that directly, but it's essentially the AI suite coming. So if you're like under the age of 30, the people out there, they were using Google Apps in middle school. And so you have a whole cultural shift going on in the world of workspace, collaboration, and development, so we kind of pointed out yesterday. So workspace is really like a nice feather on the cap for Google Cloud, and it drives a lot of revenue, a lot of customer engagement, it's a key product. Absolutely. I am so excited about the innovation that we're delivering with inside of Google Workspace. So as you probably know, Google Workspace is the most popular productivity app suite of applications. We have three billion users worldwide, 10 million paying customers. And yesterday, we were so excited to announce the general availability of our new Duet AI SKU for our enterprise customers. In order to come up to this point, we announced in March our trusted tester program where we had one million people participate in trying out the new Duet AI capabilities, everything from Help Me Write in Gmail, in docs, image generation inside of slides so that you can tell a compelling story, and then ways of creating new tables and project management with inside of sheets. So that trusted program, just to kind of double click on it real quick, it's kind of like, I won't say beta, but you're opening up the app for customers to use it. Absolutely. What, how many? A million. A million customers. Yeah, we had a million people, and they run the gamut. We had large enterprises that are global all the way down to very small businesses and consumers trying out our products. There's a little sample size there for you guys. What did you learn from that? Tons, tons. So, you know, we had a couple of customers join us in some panels yesterday, so some of the notable customers are Adore Me. They're using Duet AI in order to write product descriptions. So they have copywriters who are now kind of freed up to go work on higher impact marketing campaigns instead of doing something that they don't like. Yeah. Unlike on these more repetitive tasks, and the not worldwide is another customer of ours. So that's the big thing. It makes people more productive. Exactly. I think everybody's fear is that AI is replacing us, and I think we're very bullish on AI, so I think from that perspective, it's about productivity. A hundred percent. You know, we start with our design process by understanding like, what are people using Workspace today for? And how can we just make them more efficient and really try to take the drudgery out of work? Yeah, the Google word we were joking yesterday is toil. We heard that a lot on the Googlers. Toil is like all the grunt work or the heavy lifting. It's boring or repetitive tasks. You know, one of the things in the Duet AI demo that blew us away, and we were talking about all day yesterday, and it's kind of very nuanced. It's more of a, if you look at it and stare at it and if you understand how data works, doing that what you guys did was so incredible because you cross multiple apps with first party access but also solve the problem and explain that demo for the folks who didn't see it. And if they go online in the keynote, you can see it's a great demo, but it really highlights one productivity, but what it's actually doing is real hard AI that solves the problem. 100%. So what we announced was Duet AI available in a new side panel. And this side panel will be available in all of the major flagship apps across Workspace. And so Duet AI, I mean, having an AI in your sort of productivity apps is one thing, but I think the real magic and the power is if it understands you. It understands your email. It understands all the files in your drive corpus. So some of the examples could be, hey, update me on Q3 performance. And it would understand all of your emails, all the files that you have been provisioned to and kind of create that summary. So we're really excited about what we call corpus understanding. Yeah, and the thing that was cool was on one demo with Gmail and it got all the alerts and problem ticket items or whatever it was from a service and then understood it. That's right. That would have been like, look at every single item, synthesize it. Just the cognitive release alone was off the charts. Yeah, 100%. And think about how much time that saves every person. And how much time that you can then divert into doing things that humans do best. The other big productivity advancements that we're making is around meetings. So I don't know if you saw the demos that we did there, but oftentimes in group settings, you designate one person to be the note taker. And so how can do at AI take notes for the group so that people can focus on meaningful discussions and things like that. So we're excited about that. What's been the response, Christina, on the privacy? Are people scared to have their email? Like, I don't want to know my dark secrets. Oh my God. It's like going to therapy. It's like, oh, look at my, yeah. I can see the value, but I can see people on the other side of the coin saying, whoa, what's the privacy? What's the security? Yeah, yeah, yeah. So I think one of the amazing things about the way that Google Workspace has been architected is that privacy and security has been baked in from the very beginning. So when you are using Duet AI, it only knows the things that you have access to. And then when you get a response from the model, it, you know, you get to decide whether to insert it into your doc or not. So like your data is your data. Anything that you put into the model, that your prompts, your outputs, it's not going to be shared with anyone. It's not happening. Yeah, and because of, we just don't have the security vulnerabilities of legacy software. So, you know, I think we've been doing this for a while and I think the deep investment in infrastructure. Yeah, that's awesome. So is it an individual model per business, I guess you could say, or is it like you're making copies of the model. So it's almost, hey, here's, we put this off to the side. This is their model. This is their data. We continue to train the model on their data, very similar to some of the other stuff in Vertex AI. It's a little bit different. And maybe this is kind of a nuanced conversation, but so we have one base model that is tuned for workspace use cases. And then when, we will pass personal context. So that context is never fed back into the model and that's how we protect the privacy. Yeah, I think that's important to understand because it's different from how Vertex works and different copies of the model. And I think that's, people want to understand that as well. And I think one of the advantages of our approach is that it's at the file level, right? So like your model responses will be different for mine even if we work at the same company. The chat has some upgrades too. Talk about the chat. Yeah, yeah. So, you know, chat of course, you know, it's going to still be great at the basics but we're building it for the future. And some of the things are duet AI is coming to chat. So you can add it to a conversation, you know, specifically ask it questions about your corpus. We are increasing the size of spaces to 500,000. And another big one that I'm excited about is we're introducing these huddles where you can drop into voice or video conversations with your colleagues without having to schedule a meeting. Does it summarize meetings? Can you summarize meetings with a new product? Yeah, yeah, absolutely. And so duet AI in that take notes for me feature is part of that. And so if you can even have duet attend a meeting for you. And so if you join late, it'll... Sign me up for that one. I know, I know, right? I think all of us are super excited about that. I've always loved the day when we'd have real true digital assistants, virtual assistants. And like that could actually reason, get what you're working on, know what spam is, where the priorities are. And you guys kind of have that now in Gmail, see some of that going on. But I can see AI getting better. Where do you see the roadmap of that coming on? I think that's going to be like the ultimate holy grail where I have almost duet is actually driving a lot of my work that an assistant might help me with or a productivity coach or a life coach. I can see that kind of going down that road. How do you see that crossing over? Because I got my productivity apps. I also got my health apps. I got multiple balance, trying to balance my life. I work a lot hard. How do you see that crossing over multiple apps? Yeah, I mean, the vision for duet AI is that it helps you and is your thought partner, source of inspiration, efficiency booster across all of the apps, right? And the fact that it's grounded in all of your workspace data, I think it's like super powerful. The question I wanted to ask you, and this was the one that wasn't on my mind until I saw the demo was, if you look at the AI developer right now, the demographics are shifting lower. I'm not saying that old people like us aren't working on AI stuff, we have AI, but it's very entrepreneurial vibe right now. It's looking valley, certainly all around the world. So if you're under 30, you've been using Google Docs suites since middle school. And for most young people, don't even use other suites, old school software models. So do you see that as an onboarding for those developers to be using the software tools that will power the developer outreach, not just productivity, but I can see the interfaces be cleaner on some of the developer suites. You guys have great UI. How do you see workspaces being that front end for the developer productivity? 100%, users have been grew up with workspace. And as you think about also organizations as they're trying to attract the best talent, you want to give people the tools that they're used to. So I completely agree as a great onboarding experience for a UI AI. Is there anything coming that you think that's going to be released soon from a developer perspective? I think we have a lot of capabilities to create add-ons and plugins into the Google workspace. Like we respect that there's going to be a ton of innovation in AI and otherwise, and we want people to be able to experience that from workspace. I was going to say, how is the ecosystem around workspaces? How, again, with those plugins and things like that, is that something that you actively go and recruit or is it just people come to that and build into the APIs? Yeah, we're so excited about the partners that we have. So Jasper is one, we know that, I think their application is they have a lot of marketers who are using it to create content from workspace and we're excited about it, right? That they're serving our mutual customers so well. Well, you guys are definitely getting the headlines for sure, even though we kind of talk about some of the other stuff like the TPUs right behind us, which we like. What's been the most biggest surprise from the event here for you? Because a lot of people are going crazy for the news. They love the AI, it's a consumer-like experience, but it's not, it's got a lot of data in there, it's threaded through BigQuery and a lot of extensions, as you mentioned. What's been the big surprise? Maybe this is not a surprise, but I think the thing that has given me so much energy is to recognize at this event that Google is a full-stack AI company, right? From the AI accelerated hardware to the proprietary large language models all the way to these finished apps, enterprise apps, like Google Workspace. And how can we tie that all together to deliver real value for customers? And the other thing I've noticed, we were talking yesterday, there's a lot of solutions, too, coming together. Yeah, yeah. And you're in that solutions business, obviously. Yeah, totally, totally. And I'm also a really lazy engineer, so the fact that my peers are creating such great tech that we can incorporate into workspace, I'm like, great. Yeah, lazy is also someone who's productive, it doesn't work that. That's right, that's right. Which is like, you're focused on productivity, not laziness. Exactly. My son said, Dad, I'm smarter, I work smarter there, but no, I think, yeah. You can tell my mom about that, too. Well, I'm super excited for you guys, and I think the numbers, too, on the revenue side, speak to the success of Google Cloud and having that apps. And so as you guys go forward, what's your goals for your group next 12 months? What are your key goals and objectives? I just really want to bring Duet AI to those three billion customers, right? I think we have such power to make people's lives easier, better, and I just think that we're in just a great position to do that, so I'm just excited to hear customer feedback. How do they get it? How do they get Duet AI in their productivity apps? Is it something they click on, they go through the admin goes in and adds it in? That's right, yeah. I mean, there's a URL that I don't remember off the top of my head that people can go in and just sign up for a free trial of Duet AI and it just gets added to your admin console, yeah. And everyone gets it? Yeah, the admin gets to decide who in their organization gets it. And they can opt out if they don't want it. Of course, yeah, of course, they're in complete control. All right, well, thanks for coming on the queue. Really appreciate it. For the folks watching, put a plug in for Duet AI. What should they know about it? What's the key, most important story that you want to share with the audience? Yeah, no, we're just excited for Duet AI to be your real-time collaborative AI partner. Well, thanks for coming on the queue. Really appreciate it. And congratulations for a great demo. Thank you. I'm looking forward to indexing my life and my apps. We are too. And to clean up all my files. Exactly. Clean up all my files and create folders for me. A little bit. We're on it. Thanks for coming on. Appreciate it. Thank you. Christine Baer, Vice President of Product Management, Collab of Workspace is on all the apps on Google Cloud. It's the queue. We're at the door live coverage. After this short break, stay with us.