 Hi Angela, my name is Ashley and I'm working at the Internet Department here at Augsmore Toyota. It has come to my attention that you are interested in trading in your 2012 Highlander. We would love the opportunity to appraise it for you when you have a moment to stop out of dealership. Please give me a call. My number is 502-214-7166 or just email me back. Look forward to working with you. Thanks. Bye.