 Okay, great. Well, we'll go ahead and get started. I'm hoping the folks online can hear us. We're still trying to figure out the Hopin system here. But thank you all for joining. My name is April Elsie, and I'm the Director of Product Management for ProQuest, Distortations and Theses. So what that means is it's all of these sort of dissertations and thesis-related products and services that ProQuest offers, including ETD Administrator, our free ETD submission workflow tool, fall under my responsibility. I joined ProQuest about three years ago, and I came a while ago like many, many had to go. I was an academic, so I had a STEM degree, a PhD degree, and I went through the traditional path of postdoc and then went on to be a researcher, and was at Michigan State University for about eight years, and go green. I'm an ag school person, so I've been a lot, big ag schools is where I sort of grew up in my academic journey. And then I made a segue from the Academy to education technology, because I was interested in building tools for teaching in large classrooms, so technology-driven teaching, as well as online learning. So one of my first big asks of my department was to build the first fully online genetics course for my department. So that was where I started getting into technology, and I recognized that there were a lot of really cool things you can do with technology and teaching, but they weren't all being made the way I wanted them to be made. So I thought, well, wouldn't it be cool if I could make the decisions around what was being made to have a broader impact across higher education? And that's how I found product management, and it was a long, I never, I didn't wake up and go, I'm going to be a product manager when I grow up. It just ended up how I ended up here, and I haven't looked back because I've really enjoyed being able to apply my experience as a grad student, as a faculty member to the higher education space. Distritations and theses fits very nicely under that because I understand many different aspects of that journey. And so I joined Clare Bay, like I mentioned, three years ago, and since then I've really been focused on bringing distritations and theses to the forefront as the valuable type of content that they really are. They really are unique in the academic output of research. And it's because there are so many valuable pieces of information inside distritations and theses. I never see the light of day outside of that document. They don't make it into the peer reviewed, top tier journals or peer review at all. Grad students may decide not to submit their work to be published or it may never get published because of peer review, but that doesn't necessarily mean the quality isn't there. And so what you end up with is a lot of information that because of the digital transformation we're seeing, you can get into the dissertation now and really harness and find such amazing connections amongst historical information, especially around diversity and inclusion. These are ways of looking at historical patterns that you just can't do without taking a look at the dissertation and including them in your research. So I see them as highly valuable and only when this room will agree with me. And so I've taken on this mission to try to make them as discoverable as possible within our own platform, adding enhancements and metadata enrichment, but also working on our ETT submission tool to bring and make it easier for the information to be submitted, processed, and then made part of the various, whether it's your institutional repository or on PQDT itself, it would be making sure that information gets as widely and broadly disseminated as possible. So that's my story. And then today, here today with me is Lucas, would you like to introduce yourself? Yeah, hi everyone. My name is Lucas Sado. Unlike April, I wanted to be a product manager since I was a child. And no, I've been with ProQuest for about seven weeks now, so I'm relatively new. I'm not new to product management, but I'm kind of new in this area. But fascinating to me. I don't have a PhD like many of you. Although I do have a law degree. And so I don't know if that counts as anything, either against me or for me. But I have a long history in publishing product management, to be honest. And I'm really excited to kind of be here and I've been learning a lot from everybody here, which is what I'm working to ask for at a conference is to learn. And then hopefully today, we're going to show you some things and get some feedback from you on some great ideas or just things that you're dealing with on a day-to-day basis in the dissertation process and really take that back with us and kind of build the tool, the way that you need it to be built. That's correct. So our goal today then we'll be talking to you a little bit about the roadmap for ETD administrator. So where we are so far this year, things that we've released, things that are coming in the near future. And then what we really hope to do is, as Lucas mentioned, is to harness from you our next North Star. Like what is our North Star for this product so that we can meet the needs that you have that are the most urgent and most valuable to be solved. Not to say that we won't continue to work on some of the smaller things as well. But what we're really hoping for is to get those next couple of things that are going to really change and help the students and your workflows. And of course, your mission of making Mac content available and disseminated as widely as possible. So first of all, I would like to start, so I want to see if I can move my slide without having... How do you move it if you don't have it? I know what I'll do. It was working before me try this. All right. So the themes of this year have been really delivering value to admins and students. So I've taken on these products relatively recently. So I've been spending quite a bit of time diving into ETD administrator as it is today and listening to you tell me what is working and not working and really focusing and ramping up our engagement with our users. And through our ideas portal and interactions with discovery communities that we've had in the past as well as Austin's long memory of hearing what ETD administrator users have been wanting forever, we've come up this last year with four themes. One is helping to easily manage embargoes, which is always near and dear and a challenge. So making sure that we enforce a strict... We are enforcing our embargo for you strictly. We have a very rapid response takedown policy. Should there be a change to the embargo, updating embargo dates, releasing when embargo is expired and all of that is taking place. We have a 24 to 48 hour turnaround time for any takedown for embargo and updates and updates to embargoes are done daily. So we are really proud of those new... It's not only new, but I guess incremental changes that we've been executing to ensure that you can trust us to manage your embargo as you would like it to be managed or if you allow the students to do it, how the students would like it to be managed. That's something we're doing on the ProQuest platform, but within ETD administrator providing the flexibility for you as admins to manage whether there's a single embargo, whether your embargo is also the ProQuest embargo, making sure those align and you can have a single embargo that manages embargo across ProQuest and your own... I'm respecting your IR embargo. And then what I'd like to see more of in which we aren't doing yet and I think we have an opportunity is to really allow, find ways for you to educate your students in ETD administrator about embargoes. Like what is an embargo? What is the impact of putting your work under embargo? Because we've heard from our graduate school deans as well that they're struggling to have students not always just put their work under embargo. They're hearing a lot of different information. And when it's under embargo, it doesn't have as much visibility. It doesn't have that ability to be visualized and accessed. So helping students to make informed decisions or helping you to help them make informed decisions around embargo. The other is improving our communication workflows. So this year we released our customization of email templates. So you can go in and set up your email templates the way you would like, which has been I think really well received. It's been a long ask. So that was our big release of this year. And then now we're also working on a new way for you to track the email history of your interactions for a submission. And with that history, be able to re-send, to view, update and re-send an email all from the same page. So that when the students say you didn't send the email, you can say, well, here I have a record. I sent the email and you can re-send it. You can change the email address right there in case you sent it to the wrong email address. And you've got a rolling history of those communications with your students. The other is really trying to allow you to have more autonomy in setting your site settings. So there's no reason why, in my opinion, you can correct me if I'm wrong. And you can always call customer support. But if you don't really want to call customer support to change your logo or update what you call your site or your degrees that you offer, your list of departments, all of those things, your checklists. That's not on here, but it's a big ask that we've heard you ask for. Right now we're working on those, releasing those ways for you to just be able to own your own management of your own site. And that is a theme that we will carry forward. There's a lot of opportunity there. And then what's coming soon is we're really trying to re-envision how we present to you the different work, the tracking of your workflow with the student. So we realize we've got version, we've got decision tracking, and we've got submit. All these various fields for you to track where your submission is. But it's not all together for you in one place where you can open and go, okay, these are the steps. This is where we are and make it simple for you to understand what you've done on this submission and where things stand. That's a really big one. And another one that we'll be moving forward with too is doing the same thing for the student, allowing them to visually see where they are in the process. Track it, you can imagine a little line with dots, here's where you are, this is what you expect next. And also with their orders, because they do place orders through us. And I hear they call you too, where's my stuff? And then they call us, where is my stuff? And a lot of that could be completely self-service. If we had it with an ETD administrator, they can go and look and they will be able to tell them where their order is and set expectations for when it will arrive. Because with shipping and supply chain and all of the things we've been undergoing, it can be a while and they get anxious about it. And they shouldn't be calling you to ask you where our order through us is. So to help them too and to help you as well. So that's sort of where we've been thinking for this year, going into 2023. So what we've released this year is that now you can through, this is not yet available for you to do, but it will be an admin feature for you to go in. We can turn this on for you today, but eventually it'll be for you to do yourself a setting up embargo, a single embargo. So that you can see this little line right here. Do you want your IR selections to govern the ProQuest embargo? You just select that and that's it. So once you set your IR embargo settings and the student goes through the process, it's automatically what ProQuest respects. So that makes it simpler because there was confusion around having two different embargo types and the students would get confused and there were different settings and so we've heard for a long time. So that is already available to you if you would like it turned off at your site. Like I said, eventually we'll make it so you can go in and turn it on yourself. The email template customization, we did this already. You guys have seen this. This was released before, but you can go in now and you can update your email templates. I won't spend too much time on that because that's been out for a while. If you have questions about it, please feel free to ask me and I can walk you through it. What's coming soon? So later on this year is a really small thing, but I think it'll help the students. It's right now when students will have a revision that they're supposed to be submitting, they'll go through and they'll go, I uploaded my revision, but they forget to hit the submit revision button. And so it sits there and they're like, why isn't my admin working on my revision? So we send out an email to remind them that you have to go back in and submit your, make sure, we recognize that they have uploaded something, but they never hit the submit button and it's been sitting there. We send them an email as it has this. We've noticed that you have made revisions, but you haven't submitted them yet. And until you submit them, your administrator won't be able to move forward. So please go to this page and we link them directly to their submit page. All they have to do is click the submit revision button and that's it. And then it takes them in simple for them to be able to do that. But it's a big deal for them for you because then you're not waiting and they're not waiting, right? So that's something that we've just rolled out or we'll be rolling out sometime this year. And this is what we're working on for the future. So this is an actual prototype of what we're building. But what you're seeing here needs work and this is where you guys come in. So this is our initial vision is you can see here, there's this email history button here under your managed ETDs. This email history then, this is a snapshot of here's the various emails that have been sent. This was when it was sent, who sent it would be you. The details you can open in view and then you can resend from here. So you've got your email correspondence all in sort of chronological order. But what we also realize is that you also have other places where you're tracking decisions and you're tracking various steps on different pages. And so before we just send out an email history list, well, let's rethink how we can present to you the information of all of the steps that are happening and make a more consolidated, simplified way for you to manage visually and execute on steps. So based on your feedback, we could release this email history and give it to you and you can use it or we can get your input. You say, well, maybe we want to rethink this or a combination of both. So we're hoping that to get feedback from our users about how they would like to see this. So for example, here's where if you view that, if you in this email history, you hit view email, it'll take you here. You can edit the email address, you can edit the carbon copy that you're sending it to, and you can hit Resend. But you also have your view decisions list. Like, well, isn't some of the emails part of your decisions? So wouldn't viewing decisions and the email associated with those decisions maybe go on the same page? I don't know. And so this was where we like to work with you to kind of walk through how you do the workflow and how you would like to see your steps that you've taken. And then we can build those pages in a way that makes sense for you. Instead of just throwing another page in here. And so our roadmap for coming soon is we'll be adding the option for students to order an A4 size copy. This is not a big deal, but we have a lot of international students that like the A4 because that's US 8 1⁄2 by 11 is US 8 1⁄2 by 11. And it's most of the world doesn't use US. So this is a new A4 format that we've been able to roll out that they can order. But also here is that work that remind email for the students to be able to go and finish their submission. We'll be rolling out the admin, your self-service. This is next coming up, branding, managing your departments and managing degrees yourselves, including bulk management of departments. And then this new email history page or whatever we envision will be the best use of helping you to track your work. Later on, we're looking at things like tag sharing. You guys have been asked to be able to share your tags within your site across multiple admins. So a use case has been, oh, well, we always tag everything for a certain commencement, like everything that's going to be part of. Yes, sir. The email, is this going to be a message center? Oh, here. Oh, that. Is the email that you're showing up here, is that going to be a messaging center where we can isolate communication with the students and so forth within ProQuest? No, but we have had that asked yesterday by someone else as well, wasn't it? Yes, I'm hearing you're getting emails outside of ETB Admin. They're using your ETB Admin email address, but it's going to your school. It's going to a different inbox, and it's not an ETB Admin. And then you've got your ETB Admin. We need to isolate our ETB ProQuest. Yes. Because we've got email. That would leave a lot of. Some of those challenges. Yes, thank you, Larry. Yes, that was really insightful. You're the second person. So who else is experiencing the emails everywhere? Is that pretty white, literally? So yeah, I'm sensing that what we really need is like an email tool inside of, like an inbox. You can just have just inside of ETB Administrator just for your ETBs. So it doesn't populate and fill up your other inbox. And then you can associate it with the submission inside of ETB Admin instead of going, wait a minute. I asked them, they're telling me that they did this revision, but it's in ETB, but yes, it's in my inbox and spending so much time trying to marry those up. Go ahead, Lily. So April, here's what's happening. My reviewer sends it from the ETDA. Yeah. And then you know the CC, whatever. So it copies to everybody. Then the student responds to everybody, and it goes through the university email because it was sent there. And then the reviewer responds because it was sent to her. She then starts the chain of emails in the university emails. Nothing ever gets to go back into the request unless it's decision emails that's released. So all of what you were saying, which is great, the history of everything is there, but nothing can be tracked there except for the decision emails that she goes in there and sends it out. So you see the issue. Yeah. So I like the idea, but I'm not sure how to get our students to respond in there as well. That is a bigger, that's really the crux of the issue, isn't it? You can't track what's not in there. It's great to track it, but it only works if everything you're emailing is in ETD. And you'd want it to be something that would be fed to it because otherwise you're going to wrangle everything yourself and maybe only do it. Would you want to offer all of your emails as well inside of ETD admin that are related to this? You do all of that now, right? You would go into ETD administrator, you'd pick an email, then you would have an inbox, and then you would respond all of it within ETD. It's like its own little kind of email manager. Is that what you are? Are you envisioning? Oh, Larry's going to tell me. The way Microsoft Teams works with this is if you notify an individual that you're starting a conversation or submitting a conversation within that Teams environment, it notifies them and sends them a notification to their email. Now, they have the option of either replying to that conversation directly in the email or they can go back to Teams and respond to it. Oh, yeah. I see what you're saying. So look at Microsoft and see why they're doing that. Yeah, yeah, you're right. You're right. We're not reinventing here. We're just, that's a really good example. I was actually thinking about like a Microsoft widget that we built in that we have to investigate. That's good to investigate. I can see where the problem though would come. If you're, I mean, everybody did everything in each of the admin, it'd be perfect, right? But they don't. They're emailing to these people, those people, back to you, that's where you want to be able to corral all that information. That's a great idea. I like that. Very good. Thank you. Then what else we're looking for later then? So that's the email. So it's bigger than just this page. We've got to be able to do better with email management overall. Tag sharing is the one that's been asked a lot for where you can share tags among all of your admins within a site. So you can all look at the same tags and know what's in a certain commencement to filter on tags. This is the student self-service status update. So this is a dashboard we were looking at sort of we're designing a page where students can come back to ETD administrator, check the status of their submission, see where they are, where's their order, all of the sorts of things that they will be calling for and asking you for that they should be able to self-service. They're used to that anyway, right? Because they do it on Amazon. Everywhere you go, if you order something, you go and you look, you get a tracking number and you track it yourself. They don't call Amazon and say, hey, where's my stuff? Because they don't have to because Amazon tells them where their stuff is unless there's a problem. And then of course then the customer support is always available. And the other one we've heard about is the ability to manage undergraduate honors theses through ETD administrator. And what this would be is sort of the beginning of using ETD administrator as a tool to submit papers, things that your institution does that are not part of the graduate program, right? That you still wanna capture for your IR but you don't wanna publish them. They're not gonna be published to ProQuest or anything like that. They're not graduate level. So we've had lots of requests from various institutions that said, geez, if I could just use ETD admin for my honors theses, then we could direct them there too and make it a super simple workflow. No ProQuest agreements needed. Make the wording targeted, the undergrad and a workflow that suits them and you that makes it super easy for you to hit delivery and it goes to your IR. And then you're able to then capture that information for those undergrads as well. So, and then the future. So this is where it gets really interesting. So we have heard from you a bunch of themes at this conference and before. So these are the ones that keep emerging. This idea of course accessibility, embargoes and embargo management, student, this self-service for the students which we're already planning on building that. Templates and formatting, we heard that. Non-traditional theses, seamless IR integration like all of your IR needs. And this sort of integrated, now I'm hearing integrated ecosystem for all of your emails and all of the tasks that you wanna do inside of ETD administrator. And this is a great list. So I'll turn it over to you, Lucas. Yeah, so this list along with, and we'll get to the next slide in one second, but this is kind of a list of what we're hearing from you but kind of big areas to kind of expand and kind of grow. And one of the things that we wanna do is we wanna build the tool to focus on the things that you focus on, right, that your students focus on. And so these were some of the ideas. And so one of my questions was, and we can actually have, I think it's formal or informal and this is what the people online as well, is to kind of look at this list here and really just question if anything stands out as something that would be something really important that you see. For instance, I've heard in the last day and a half, accessibility and embargo management being two areas. Is that something that resonates with all of you? Is it important areas to kind of look into? Or are there others on this list or not on this list? So I guess what we're asking is, do you, if we did a poll or you guys would share, just tell us of this list, what's your number one or two, and then what's not on this list? Help us to kind of, if we're getting all of those big themes. So I'll give you a one for myself. So whenever I see the template, templates and formatting, right? Personally, whether it's in this area or another area, that always seems to be something for me personally, you know, when I'm utilizing the workflow tool, things like that's important, right? You know, if you can add things to that. So I saw that right away, you know, even before I even know exactly how it fits in is something that's probably might be important to folks. But is there anything here that just really jumps out on anyone in particular? If we had to pick our next North Star, or is it too hard to pick? What's that? It's there. All of them? All of them. I would find templates and digital accessible. Yeah. Since you've got to build the template, build that in and see. Yeah, because that's the biggest one. Templates and accessibility. Yeah. If you don't have people in mind in the future. Oh, sure. Why do you talk in the microphone for them? No, no, I talk in here. Oh, wait, the question. So Lily says that it is accessibility, but that templates and formatting go together with accessibility. And I've heard that, you know, by making the template accessible, then you're already giving a leg up on the accessibility upstream of the PDF creation. So they kind of go hand in hand. So we, yeah. What do you think, Larry? When you say a Barbie man. I'm sorry. I'm making you guys get your exercise. When you say a Barbie man, are you talking about also improving that Barbie woman within the request? Within the EGD administrator? Yeah. Yeah, so. So the advisor would have access to the request. Oh, you want the advisor to? It could be that. I mean, we need to hear from you what that, what exactly that means. We need to have some mechanism. So you don't have to send out a separate email to the advisor to get approval from the advisor before the bar goes, that's right. Do others? That would keep it within one environment. Within one environment. Do you guys have your advisors approve in bar goes as well? They have to go through, I think it varies, right? From institution to institution. It probably varies, but we do require it. Yeah. We have to have a letter from the advisor saying that they approve of the environment. So there's a step in your approach. Because, you know, there's, with the kind of research that we do, they would be very upset if a student either in bar go or didn't in bar go, something in many cases that would be worse. They would be extremely upset. So that's why that's important. And so also managing the letter, like the documentation, like would you, do you need that letter or do we need it? As long as that letter can be copied out by the EGD administrator. Yeah. In order to put that in bar go, right? Like a supplemental document, okay, interesting. What about, in this one, and again, I'm new to this area, but what about this non-traditional thesis? Is that, you know, resonate as an issue for anybody in terms of being able to kind of corral and take care of all those types of thesis and the non-traditional? Or is that something that is just not on your radar is being that important? Anyone online can join in. Your silence makes me think maybe it's not that important or at least something that- Well, maybe not as important as other things. As other things that are on that list, yeah. So I would say that at least for the students, I think the number one thing would be the self-service address tracking. And for me. Yeah. You must get a lot of calls. Yeah. And then I would say, sensitivity would be number two for me. Non-traditional isn't really in the GW, so, yeah. So those, those for those three. Anyone else have, is it, go ahead. Or something not on this. We'd love to hear, we didn't come up with that, you know. So I'll give you some feedback about embargo management at the earliest light. It's great that you have allowed us to combine the IR and the purpose of Bargo. We implemented that in July. Well, before July, June, before the summer cycle. But we ran into some sags. So this is just for feedback. Okay, no. We need to do it to expect some files to go through all the different transition line. And then suddenly have a mismatch that they can't change and we can't change. So I have to go through your customer service to get a fix. And then there was also something about the language where you just like, yes and no, it was really confusing. And we asked the customer service to revise that and they said, sorry, the language can be revised. We have a, that we have in our backlog as a ticket because that has to be done by the development team. And that was submitted and it's been recently looked at and refined as part of a fix. So that when we have, I wasn't aware of the mismatch that happened. Yes, we had a few mismatch and so my reviewer had to catch them manually and then have them corrected. Was that because you had some that are in process and then we turned it on and then. It must be because they were a handful but the pain was to go for trackings, make sure that they were the only few that fell through the cracks. Yes. When we're getting a whole large number of files. What do you mean because by nontraditional fixes? Yes, we're talking about like what I'm interpreting as nontraditional are things that are not a PDF or a document, things that are a music score or some sort of multimedia or a project or things that are evolving as acceptable parts of the requirements of a graduate degree. Different kinds of. That would be great because I just entered conversation with the Department of Integrated Visual Arts. And they say the pieces or the pieces itself is not important. And yet we are making them submit that to fulfill the needs. But the essence of what they do is in the exit. Yeah. In the, you know, whatever that was live. And so it would be great to look at some examples of what can be done to support those. I am asking the doge to go to the faculty and say, if the document itself is not important, what is? Yeah. So that we can support you depending on the format and support the student scholarship to a couple. Yes. And also the metadata that would be needed to be put with the file to make sure it's discoverable. Correct. Because that's really, really important. So yeah, I was speaking with Andrew at Figshare about how they manage metadata for their types of files. And it seems like that's really, you're kind of converging on this way of displaying these important contributions, making them discoverable, and having it all be part of the same ecosystem that you guys work through instead of having like, oh yeah, well we don't follow the regular path. So we're on our own path over here with our own tools and our own attempts to try to get this content into the IR. So it seems like there's an inflection point happening where you're trying to bring it all together. That's why it's on this list because we are hearing more and more about it. I think we've heard, I don't know if anyone is here on the call from California, but I did hear that there's either pending or they're considering making it mandatory through the UC system to accept projects or non-traditional works as an acceptable to meet the criteria for getting a degree. So for us too, it's like, it's not just whether it's a multimedia or an artistic presentation, but also multiple authored. So how do you, are you guys, for me, I would say you do this, it's a single author thing, but that's changing. And that has impacts to how you process the work as well. Do you set all the revisions to everybody? Or do you have to do individuals and they just put the same document in different times and each one of them has everything? That's a new, also, that's a new author from that non-traditional where you have multiple contributors to that work. Well, I had a conversation yesterday about this non-traditional type of music in the music schools. And again, educating myself on what was interesting is, my thought is, in anything that you see on there, it could be something that you only have, you're only dealing with 1% of the time. Maybe last week, you know how things are changed, they change quickly, 1% of the time is 4% of the time and then 9% of the time. Or in that 1% of the time is about everything you're doing. Whereas, that's what we're trying to think about it. I had a time to forward work about it because it had a time when it could be. Yeah, I think we're still a little behind on this. This is not something that's just becoming more and more common. But yes. So currently, is there a limit in file size? Okay, so if somebody had to use something big, like the multimedia video, it could still be uploaded. Yes, but we don't manage large, large files well because they're large, large files and they take time in your browser can time out before they upload. So I mean, we don't say you can't give us a big file but we haven't really said that you can get us the big file readily. So I think that will be part of it. But it's not just that right now, we still follow the traditional path where you have to have some sort of document with metadata. This is the supplementary file, where this is actually really the actual piece. And so it's not just about uploading, it's about displaying and it making it visually represented like being able to play, hit play, hear the music or see the dance or download the music or whatever it is that to me, that big part of this discovery is with you guys to understand, well, what is the best? It weirdly start like doing, how do we break this into pieces that we can develop over time and what does a representation of these different media types mean and what does it look like for the user and how do they wanna see it? This is all new to us. So it's all, yeah. And how does that fit into your workflow? So it's a big project, it's a big undertaking but I think it's worth, it's worth. When you say large files, what do you mean by large? Well, we're not getting, well, I know, I don't know, what do you think is large? I mean, I've got, I had the first ET Digi that was over 75 megabytes the other day. That's not that large. That's not pretty bad. I don't think so. I'm gonna put my neck out there and say I don't think so but I really have to ask my demolition. But I don't, that doesn't seem that large to me. No. Well, we're definitely not gonna say we won't take it. And as these become more and more common, we as a company have to figure out how we're gonna manage all that storage space. So this is a decision for us too because that costs a lot of these reasons. But yes, Solar is like, I'm gonna go now and I'm gonna try to upload a hundred megabyte file and see what happens. I'll test this. He's gonna hold me accountable. You know, I remember some of those problems again, 10 years ago, like remember 10 years ago, you get a flash drive at two gigs and you're like, wow, that's really impressive. That's like pointless now. Now you can buy. So even if that became an issue, even if the file size is too big, that's our job to figure out how to take care of that. Because if one file is gonna be that big, you're probably gonna have another one that's gonna be bigger and so on and so forth. Yeah, we have to be ready to evolve as we go. Before we jump off this, so the one other thing about this slide in particular, I think it's important to note is that everything that we're talking about here, obviously some bigger things, things that would be coming down the road. But the important part of this is, we talked about embargo management, Larry. You know, what is that? And we already know what some embargo management is. But in terms of just expanding that, those are the kinds of questions that I wanna ask. And I'm not just asking here, but I'm gonna be digging and meeting with people and talking about what does that mean? What does it mean going forward? Non-traditional thesis, what is that? What does that mean? That way we can kind of understand it and understand the process and what you're dealing with in these areas and then bring it back and decide how we wanna develop and move forward with things. Great. Do I wanna move on? Yeah. You also have a chat. Is anything coming in? Not a question. It was just somebody had a comment. Yeah, so. Oh, what was the comment? I was actually gonna read it. Okay, go ahead. Roxanne Treace, and I hope I say her name correctly. She talks about tag sharing is really important to us as we have several people conducting format reviews. So glad to hear that's coming. And then she says, and maybe this resonates to anyone here, we'd also prefer separate email decision tabs as well as we often need to email with students separate from registering a decision and we would prefer to keep those communications in the ETD administrator in case another reviewer needs to take over. Being able to resend an email and change an email address would also be fantastic. So that's good. So this is someone saying that April, we don't want you to put the tabs together, which is good. So that's what we need to know. Can we go on a slideshow presentation? Can I go on a presentation? Yeah, yeah. Yeah, sorry. I'm on. Oops. Oops, go back. No, April, maybe you want to mention the online forum we have where people can put in their, their thoughts and thoughts and concerns and those are all piled for you, so you can go back to it any time you want. We will because we talk, oh, there's animations. Oh, there we go. Oh, okay. So, Jillian, these are the top three requests via our ideas.proquest.com. So we have an ideas portal and you can access it through ETD administrator or you can go there yourselves. This is where you can go and look for ideas of others, other admins who have left comments and ideas and vote on them or add your own idea for them to vote on. And so these right now are two of the top ideas. Oh, whoops, you're not seeing it. You're not seeing it. What's going on? You're not seeing it. No, the slide show is not. You can just dump that picture. There. Being able to have something simple like check all on my checklist option, believe it or not, that's like one of the top voted requests on for ETD admin. Add degree date filter for reports and then make tags visible to my whole team. So there are also a lot of little ideas. Yeah. Well, that's, yeah. So, the previous slide, obviously, kind of things down the road, bigger things, but we don't want to forget the other things. So I know you were talking earlier about how you call customer service. You had an issue that needs to be fixed, but this is an area to kind of submit those kind of ideas that help your workflow, right? An area where you can say, hey, the checklist page, check all option. This would be really good if you could implement something like this. This would help me out. And so that's what we're looking for. We're looking for the big ideas, yes, but we're also, there's some things that we can implement. Sooner, right now, today, yeah. That will make it easier for you and for the students as well to kind of do those types of things. And so that area is really good and we take this seriously. We look at it, we've talked to our development team. We kind of determine what we can do in the short term and how to make it work. It'd be great if I said it was easy to make some of these things happen. We can probably make most of them happen, but we have to investigate it as well. But I think the really important note here is that while we want your advice on some of the bigger picture things to move forward, even stuff like this that helps you day to day that you're seeing. Maybe a button is in the wrong place. Maybe it'd be better if we had the, you could check all option at the top of the list so we don't have to go through and check this person. I think they said it there. I don't want to individually check all 25 boxes. Makes sense to me, right? That's just, that's a workflow functionality thing that we can implement. We'll do that and then bring it back to you. So in parallel, our goal is to focus on the little things, the things that we can do today in ETV Administrator that help you in your day to day while learning, developing and moving forward with our North Stars, right? Trying to figure out what the next big thing is. So we have a discovery community. I've given you some of my, I have little cards. Some of you have those cards. Some of you have been a part of the community before where we would like to get the ETD admin together. We'd like to build a community where we can hear from you about some of the smaller things, the North Stars, where we want to go and get your feedback so we ensure that we build that next best thing according to what you need and not what we think you want, right? Because just sitting here today, I've learned, you know, four, three or four really important things that I had not learned before and that's just a few minutes with you. So that's it. So we open it up to questions or ideas or suggestions and yeah, you just want to hear from you. Anyone online as well? Yeah, anyone that have any questions? Again, this is your mousetrap, you know? So we want to build it the way that you needed to be built to do all of this. Students are not the mice. No, no, they're not. It's your mousetrap. We're the mice. That's a bad analogy, Lucas, bad analogy. We're students. And we changed the standard emails we're arguing for approvals and things like this. Yes, it was launched this year earlier. You can go in and do anything. You can change the templates to anything. And we can change the, what you put in there. Absolutely, anything you want in there. And there's already way to do it. OK, I may be back with you on that one because I'm not sure I see it. OK, yeah, I'm happy to show you because we're really excited about that one. Yeah, we were so happy to send out something. Because what you guys don't know is that ATD administrator, part of the reason why we're a little, well in some cases, more than a little behind in some areas where we would like to be is because we had to take our, maybe you can relate to this, our entire technology of ATD administrator and migrate it to a modern technology. And that took a full two years of our entire development team. And so we were trying to release little things along the way to keep improving. But that really was our goal. And we finished that. And so now you're seeing us going, OK, now we can sit back. That's done. And look at where we're going to take it and catch up in some areas. And hopefully start being on more setting some of the bars for where I think should go in the future. So that's our, that's the dirty laundry side of where we've been for the last couple of years. Yes, ma'am? So we've been talking about building templates into the ATD-A. That is the administrative feature. Is there a way to start thinking about, before it even reaches there, where you're thinking about building that template with the accessibility to view it from the student's perspective, where they start writing in that rather than writing outside the word documents? Yes. And so then that way, if there's a draft, let's say, they've drafted it in templates that we customize. And it has accessibility built in. And then it pumps to the other side, almost like overlaid, right, where you see what it looks like. And then it is saved as a document. And then somewhere in there, they could then share it with your major professor for review in there. Still be able to change it. And then by the time it's done, then you submit and it's uploaded to the ATD-A portion. So it's just kind of like parallel. Yeah. Everything's working in there. Yes. We looked at a solution that was doing something similar. It's almost like a WYSIWYG, right, where as the student's writing on the left-hand side, the right-hand side is populating with what the PDF will look like once it's in your format and done. So they can look at it. And then you can look at it as well. So share it with you. You can go, oh, wow, this is working. It's fitting our format and give them feedback. So it becomes an interactive feedback tool, especially for early. What I thought was interesting I've been hearing at this conference, too, and it makes perfect sense to see this early detection of format problems. Get it checked before they're written all 500 pages and then have to go back and change every figure and every margin and all of those things. So I see this also as a way for you to get a sample or a check to see that they're on the right track early on, early intervention. So we have looked at that. Now what we did was we went and we did some research to see, oh, is the formatting challenge? Because what we, let me step back. So what I did first was I went to the graduate students and I did a survey. I got like 600 or so grad students. And I asked them, what was the number one pain point you had in grad school? I gave them choices. Was it worrying about getting a job? Was it your family responsibilities? All those things that grad students go through, their number one challenge during the process was getting their dissertation ready to go, submitted, formatted, and out of the way. I thought it was going to be getting a job. That would be their number one concern. But in that moment, that is what they're most stressed about and what is hardest for them. So I said, aha, well, how about we help overcome that by making the formatting as easy as possible? All they have to do is do the writing, focus their energies on making good quality content, and then let the formatting kind of automatically happen on its own. And that's what started us looking and doing research on this. But surprisingly, and maybe you guys, I'd love to hear your feedback. Surprisingly, we were hearing that formatting is a thing of the past, that no one's really holding anyone, that it's going to become, it's less important than it used to be. And so don't worry about investing in something that the future is that it's not going to be there. So that's why we sort of said, well, maybe it's not something that if we do now in five years, you guys won't need it anymore. And that's where we kind of stopped thinking about it. But being at this conference, I hear from this group that formatting is still a big challenge. It will not likely go away anytime soon. But then I also was, I was talking with Jess, who's a member of my team as well today, it's like, but it's also about accessibility. So when you think of, it's not just about whether, and I know there's different camps around, it has to have the brand of the university and it needs to be consistent and you have standards. That is, that's, that's can be decided by the institution. But accessibility is a global problem, whether you have it in a strict format or not. And so by having a template and having that capability, you, my thought is you would give the institution the freedom to decide how strict they want to be in their format, but regardless, the output will be accessible, whether it's highly formatted or not, right? So that's where my thinking is now today. So, and you'll be happy to hear that there is like an accessibility council to clarify that is, you know, starting to really, we always have had accessibility and talked about accessibility. We integrate accessibility into our development of our web application. Content accessibility is harder because it's, it's, we're looking at old, you know, retroactively looking back at content we made years ago that before accessibility was even talked about much, but there is a revised and strong interest in clarivate for accessibility. So I think we have an opportunity is what I'm saying. It's coming together as perhaps, I can't make promises, right? But I need to make a case. And so one of the things about accessibility we were talking about is a few of us around, around the table yesterday was in order for us to think about supporting your use case for accessibility, we need to understand what accessibility means. And so like I asked a question today of the Kent State, I think it was Kent State, like your WCAG is your standard, but what's your real standard, right? Like, what are, like I said to you, like what are those four things that you're saying I'll say, what are the four must haves to be accessible? And once you guys help us to understand what those things are, and I can say, okay, this is what accessibility means to our institutions. This is what they need from us. Let's forget about trying to the dream of WCAG, which is not, it's still a good thing to strive for, but if we were to offer you four things that we could do to make things more accessible, what would they be? And then I can think about, well, what can we do to deliver those? So this is, it will really have to be a joint project of hearing from you and then me, making the case and trying to build a business case and the investment buy-in from our institutions, because I think it's an absolute, it's just such a glaring need for you guys. Okay, are there any comments coming in? There was no, no, just that one that we had. Okay. Just real quick, just on this last slide, is to make sure the discovery community, that little quote at the top, I always think is really important by Twilight Tharpe. Without little ideas, there are no big ideas and I think that's really important. If you do have an interest in participating in this, you get to work with me, which is, I think can be a pretty good thing, but you also, you're really gonna be feeding the ideas and thoughts as we go through, what April just said about accessibility, right? If we get four must-haves from you and Larry, you have five and three of them match up, that helps us kind of build that, what we need to do, build the tool, make it right and keep having those conversations. So, it just really is important that we kind of build these, I've done these communities before and they're always good to have, because again, some of these meetings, it's gonna be the little stuff, the little ideas. Some of those little ideas do turn into big ideas, how to do things. So, if anybody does have an interest online as well, anybody here, certainly you can come up to me, we got these cards to pass out. If you'd like to, it's like a couple questions survey, little questions, very easy to do, or you can email me and I'll sometimes, just wanna do that and say, I'd love to be a participant. But we should tell them a little bit about what that means. Well, being a participant means you have to give us at least three to five hours a week. Yeah, yeah. We're thinking like what? No, I think, what was our meeting cadence before? Was it every month or monthly, I think it was? So, we had to discover a community. I think it was maybe once a month that we would get everyone together. It's kind of like a row or revolving door of people who would come and then we would walk through new ideas, put up mock-ups of things that we were thinking about building, get your feedback. And then we just, we take that back and then we bring it back to you again. Maybe early testers, we can turn on a feature for your sites, just you wanna try it out, see how it goes. And those are other options that we have, but it's not a big commitment and it's not meant to be binding. It's just opening up the floor to hear from you and to you to participate in ways that you would like. And one thing that David did in the past that I liked and I think I'll have Lucas do as well is have like a standing office hour too where anyone can drop in and have a question for us about, oh, hey, did you know or hey, this isn't working? Or, so you have a conduit to us and we'll just have like a standing day that you can come in maybe once every other week or a couple, in addition to just our time together. That way you have a way to drop in and chat if you have the time or would like to, so. And that's all we have from, so I just wanna thank everyone online as well. I wish you were all here with us. And please, it's been a pleasure really to chat with all of you and get to know you and hear your ideas. And yeah, we'll be passing out cards and then hopefully we'll hear from you. Yes. Thank you as well. Thank you very much. Just being here and then being able to meet all of you and it's been a great time so far. Thank you. Thank you.