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Published on Oct 24, 2014
Native select boxes are rubbish and I have the user research videos to prove it. In this talk I’ll show videos from a recent user research session around the design of a form on GOV.UK. I’ll talk about the many failings of select boxes to meet the needs of less technically capable users.
I’ll finish with some suggestions on alternatives to select boxes, including the solution GOV.UK came up with.