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We Are Standing On Giants

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Published on Apr 12, 2013

For more information, please see: www.StandingOnGiants.com

We hope you enjoy our little video explaining in short our experiences and views on how our Community Management methodology helps our customers. Please see the transcript below:

Hello. We are Standing on Giants

Think of a customer.

OK two.

Your customers can talk to the entire world at the tap of a screen.

Everything they consume is publicly discussed. Reviewed. Put on trial.

They increasingly want to shape the products that shape their lives.

It's hard for companies to successfully be involved.

Standing on Giants exists to transform your customers into useful business partners.

Our innovative methodology created the highly engaged customer community behind giffgaff, the World's most socially integrated mobile network.

We've used the same great approach to unlock customer collaboration for O2 and Telefonica.

Here's how we'd like to do it for you.

How We Work:

Standing on Giants sets up a forum community within your company website.

Here customers share opinions about your products and services.

But they can also break through the wall and talk to you.

Our specialist team hosts and develops the community on your behalf.

Fostering unparalleled levels of engagement.

Setting the right conversational tone.

And introducing topics, content and ideas that have business value.

The community is an "always on" resource. Providing business insights, new ideas, driving sales and participating in real tasks like customer service.

Take a few moments and we'll show you how these benefits work.

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