 The Ministry of Children and Family Development is pleased to announce the launch of My Family Services, a new online portal to access government services. Changing demographics, technology, and public expectations are impacting the way citizens interact with government. More people are managing their daily lives online. To provide families with the desired accessibility and convenience, My Family Services was created. My Family Services offers 24-7 user-friendly access to families who are currently receiving autism funding. It will allow them to manage their child's autism funding with ease. My Family Services will allow families to view the status of their requests, send documents electronically, and communicate with ministry staff. To sign up for a My Family Services account, the user will need to provide basic information and obtain a basic BCEID. The basic BCEID provides the user with the username and password for My Family Services. If the user does not have a BCEID, they can register to create one in just a few minutes and then continue to sign up for My Family Services. If the user has a basic BCEID, but is new to My Family Services, they can sign up with basic information. Once the user has a My Family Services account, they will log in with their BCEID, username, and password each time. To access an existing case, after signing up, the user will choose the link on their homepage. The user will need to provide information and identification to get access to online services. Once the user has been granted access to their case, they will navigate to their dashboard to view and manage their services by selecting the link under My Cases. The dashboard will show the user a current snapshot of their approved services and provide links to make changes to those services. Depending on the point in their funding period, they may also see a summary for a previous or future funding period. The dashboard shows annual funding amount, the child's total funding amount for the year, total authorized funds, the portion of the annual funding amount that has been authorized for payments, remaining funds, the portion of the annual funding amount they have yet to authorize for payments. My Family Services will allow families to submit the following documentation. Request to pay a service provider. The user can request to authorize a service provider to invoice and receive payment for intervention services or other eligible expenses out of their child's autism account. Request to amend. The user can make changes to existing authorizations, including increasing or decreasing total amounts, rate of pay, start and end dates of a service, or update the type of service being provided. Reimbursement of autism expenses. The user can request a payment from their child's autism funding for approved travel, training and equipment they have purchased. Messaging with ministry staff is also available through My Family Services. The user can send and receive messages regarding their child's funding by selecting the Messages tab. Secure 24-7 access, electronic submission and messaging features are all the benefits to registering for My Family Services. My Family Services will provide families with the convenience and accessibility they desire when managing their child's autism funding. To see more information on My Family Services and how it can assist families, please check out these links.