 A good delegate must be open, must be open to cultures, because you will be exposed to different cultures, different countries, different contexts that are outside of your comfort zone. They have to have realistic expectations. They really need to be open-minded. They need to, if you want to be a really good delegate, you also have to have the love for your neighbor, the drive to do something good. I think a good delegate needs to be somebody who at his heart is a very open person, willing and able to learn, willing and able to question his realities and being flexible. Usually you spend your life living on a plan B rather than a plan A and you have to be a sociable person as well to a certain extent because you are living and working in tight circumstances and it's easier when you get along with your colleagues and housemates. You have to be able to represent. You have to be able to address issues that are not easy. Practicality is something that's really, really important for a delegate. Common sense. You have to be able to think in concepts, but then come to a point and come to a point in time also pretty quickly where you say, okay, this is now what we're doing and where we're going. Exactly. It's about being decisive. So what we do, what the delegates do is sometimes they transform a complicated, almost surreal situation into a practical solution. To be close to the people while at the same time having the needed distance to do the work, to be able to have the empathy with them that have suffered while at the same time being neutral and not taking side in this conflict are essential tools that can help you best represent the interests of these victims who suffered from the conflict. But sometimes you have to be able to listen. You have to be able to have the humility also to learn from them and that's also something that's important for a delegate. I mean, the flexibility that we ask of our colleagues and of ourselves is also to take on tasks that are maybe not in your daily job. I think that's part of the team spirit somewhere that you take on the work as it occurs and through this contribute to the larger cost. And last but not least, you have to have a sense of humor sometimes. You can't be laughing about everything or joking about everything, but sometimes you have to be able to just be able to smile because when you work for the ICRC, the things that you face sometime can be very difficult and it's important to have the distance after the day's work you take care of yourself. But at the end of the day, as I always say, there is no place I'd rather work. You don't wake up in the morning asking another day of work again and shaking your head. No, you don't ask questions. Every day you wake up, you put on your shoes, you know that your work will somehow have some impact and it's a great feeling, I think.