 Hey guys, this is Matt Peck from freesaloneducation.com and who at your salon gets the walk-ins? That's a big question for most salon owners. It's one that I hear quite a bit. They don't know who to give it to and most of the time what they do, and Brian was just saying this, every salon that he's worked in, you basically look at who has the least percentage booked for the day and not to gets it because you feel bad for that person. But we have to stop feeling bad for that person and make sure that the people that get the walk-ins are the ones that are performing the best with their numbers. So you look at, you could make a list within your salon, I like looking at the MA200 report, that'll show you each stylist and how they're performing and rank them that way. Just think of it as like an American Idol competition if you want to and look at who does the best and that's who you want to get the person that walks in. If they're fully booked for the day, then go down the list to the next one. You should have that at your front desk so that the person with the best record and the one that's gonna keep the guest the longest is gonna have the best retention, the best rebooking, the best product sales. That's the person that you want because they're the ones taking care of the guests. The one that's just sitting around doing nothing, not going out, getting busy, not performing with the numbers. Those are the people you gotta cut loose anyways. So stop giving them the new traffic, the new customer coming to your salon so that your salon is always growing. This is something I heard a long time ago and it's just, it's always been in my mind, it always works because it makes sense. Don't give your new traffic to somebody not performing well. So I hope this tip helps you guys. Make sure you check it out. If you're using Millennium, check out the MA200 report, line up all your stylists and look at who's doing the best job, who's growing the most and you'll be all set. My name is Matt Beck from freesaloneducation.com. Hope you enjoyed this tip. We'll see you on the next video.