 Welcome, everyone. Thank you for joining us today for our regulatory roundup, a joint e-commerce webinar with Health Canada and the U.S. Consumer Product Safety Commission. My name is Will QC and I'm the small business ombudsman at the CPSC. I'm also joined by Curtis Wilson, CPSC compliance investigator, as well as Andres Lee, consumer product safety officer at Health Canada. Before I get started, there are a few items I would like to go over. Regarding questions, we absolutely want to take your questions, but don't wait until the end. We're not going to have a separate question and answer section at the end. We want you to send your questions as you have them, as we're going through the presentations in writing in the question box in the GoToWebinar interface. We will not have time, again, to address your questions live today. We do have a lot of content to cover with both the CPSC and Health Canada, but we'll collect all your questions and we'll be able to respond in writing in the days following the webinar. Also, I want to remind you to get your phone's QR code readers ready. A lot of the content that we're presenting today will be accessible via QR code to make that handy in case you see something you want to check out. Additionally, in the Handouts tab of the menu, there are several handouts for you. There is a PDF copy of today's slides. There is a French version of Canada's slides available for those that want the French translation of their content. And there's also a short slide deck from the Canadian Border Service Agency that is not able to join us in person today, but did provide that content for everyone with their own contact information if you have questions for them. Lastly, the session is being recorded and it'll be made available 30 days following today's presentation on the CPSC YouTube channel. So be sure to subscribe to our channel at youtube.com forward slash US CPSC to catch this and all of our multimedia content. So getting right into it today, the presentation agenda part one for the CPSC is what I'm going to handle the regulatory roundup portion. You can see here I'm going to be highlighting several new final rules. The commission has put out over the last several years, last couple of years here, as well as going over the certificates and e-filing proposed rule and some other proposed rules as well to make sure you're up to speed on everything that has both happened recently and is coming down the pike. But before I jump into that, I do want to highlight our online seller safety guide. It's a one stop shop for folks in the e-commerce community to learn everything you need to know about CPSC rules and requirements and jumping off point for all of the various content that might be useful for you on CPSC.gov. This is going to be the first of many QR codes where you can jump right into that online seller safety guide if you're curious. We hope you'll check that out. The first rule I'm covering today is the clothing storage units rule and enacted in 2022. The study law did direct CPSC to promulgate a final rule for clothing storage units and you can see an example here on the right side of your screen. CPSC published this final rule in the Federal Register that does incorporate by reference ASTM-F 2057-23 and the requirements are codified at 16 CFR part 1261. And those rules and requirements apply to all clothing storage units manufactured after September 1st, 2023. And before I move on, I did want to just mention you'll see throughout my portion of the presentation, these red underlined sections, those are actually live hyperlinks that you can access from the PDF handout that is available in the Hits and Outs tab in the GoToMe webinar menu for you. So as you're going through, you'll see those links and you can click those along with us if you want to have that PDF open as well as we're going through. So you might be asking, what is a clothing storage unit? That's kind of an ambiguous sounding term. Really, we're generally talking about dressers, right, is kind of the colloquial way to think of it. It does include more products than just that. And you can see our definitions here for the rule and what the scope is. I also want to just mention too that we're talking about consumer products. We're not talking about industrial grade products or products that might be used solely in a professional environment. We're only talking about consumer products as they are defined in our statute, the Consumer Product Safety Act. There's the citation there. If you want to look that up, you can just Google that and you can find that. And just some examples here, chess, chess of drawers, armoise, and like I said, the last word here, dressers, is really your typical thing that we're talking about. It doesn't include bookcases, entertainment furniture, office furniture, a whole bunch of other things, as well as it does not include quote unquote clothing storage chests as they're defined in ASTM F2598. Those are covered under that other regulation, other standard rather. And if you want more information about clothing storage units, get that QR code, you can get our webinar that we gave last year, very helpful, very informative, very in-depth on this rule, answering a lot of key questions about clothing storage units. And we also have a guidance page. You can see this red-linked passage, it would bring you right to our guidance page. Jumping into the next topic here, infant sleep products. Our regulatory requirement here is housed under 16 CFR Part 1236. And the basic takeaway here is that these are products that were not otherwise covered by another infant sleep product standard. And those products then would have to comply with the safety standard for bassinets and cradles, which are regulated under 16 CFR Part 1218. A couple of major features of the bassinets rule is the sleep surface angles must be 10 degrees or less. And bassinets would also have to be elevated on a stand of some kind or some other elevating component. So infant sleep products on the floor, like a baby box, for example, would not be allowed or would not be compliant under the infant sleep standard. And they would have to be, these types of products would have to be redesigned to come into compliance with the bassinet and cradle standard. And these rules have been around for almost two years now, but we still get a ton of questions here. And so I didn't want to take a moment to highlight that. We also have related rules under the Safe Sleep for Babies Act, which is, you can see with SSBA is the short acronym for that. There are incline sleepers for infants as well as crib bumpers. You'll see on the next slide. Incline sleepers for infants kind of adjacent and related to infant sleep products. But the main difference here is that incline sleepers for infants are products that are regulated up to one year old, whereas infant sleep products are products regulated up to five months. And the other key difference is that incline sleepers are, as the title suggests, just for incline products. Infant sleep products covers a broader base of products, including flat sleeping surfaces, again, up to that five months of age. Crib bumpers are banned as well. Basically anything that is inside the crib covering the slats is now banned, except for non-padded mesh crib liners. And I'll just, just a couple of things here too, as we're going through all of these, if you are not sure about whether your products or your business ventures are covered by any of these rules or requirements, this is why we are here. This is the whole purpose of the Small Business Ombudsman Team at the CPSC is to help answer your questions, to help make sure that you know exactly what you need to do in order to make a safe product or to comply with the applicable requirements for selling products in the United States. So if there's any uncertainty at all, we don't want you to guess, we want you to call us, send us an email. Our information will be available a little bit later in our presentation where you can steal that information. You can also go online, CPSC.gov slash small biz, B-I-Z, and that is our main page where you can get in touch with us. I also want to just take a moment to address Crib Bumpers too. We are seeing lots of banned crib bumpers still being sold online and online marketplaces. So it's really critical that if any of you are in the online retailing space that you make sure that you are not accidentally or inadvertently selling some banned crib bumpers because that would be a violation of federal law. So we want to make sure that everyone is doing the right thing and selling only compliant products online. If you want more information about ISP and client sleepers, crib bumpers and all these rules, we got our business guidance pages linked here as well as the QR code that will bring you to our webinar. I'll give people just a few seconds to scan them if they want to scan that and then I'll move along. Next topic here, Reese's Law covering button selling coin batteries. This is just a very brief overview. I understand that this is a very complicated issue. But this is just a quick little highlight here to make sure people, if there is anyone that left that is not sure about what's going on here, make sure that they know what's required and what's coming. The 2016 CFR part 1263 is going to affect March 19 of this year and it covers products, consumer products either containing or designed to use button seller coin batteries in their operation and involves both use and abuse performance requirements as well as labeling requirements. This does not apply to children's toys, which have their own set of battery requirements under the toy standard, and I'll be addressing the toy standard a little bit later in this presentation. And then it doesn't cover a zinc here button seller coin batteries either not under this part of Reese's Law. This is a separate part of 16 CFR 1263 1263.4 batter certain battery package labeling requirements that are not required to be complied with until later date until September of this year. And you can see those other separate labeling requirements must be in English prominent legible. So we're seeing certain requirements that are listed under the UL standard UL 4200 a And in addition to that we also have under section three of Reese's Law, and this is already in effect. So 1263 is coming, not yet section three of Reese's Law is already effective and basically this is for button seller coin batteries. They are sold separately just as batteries are buying them he want to pack of batteries they need to be meeting the special packaging requirements of the PPPA of 16 CFR 1700 point 15. It does not apply to products that are already meeting the marketing and packaging for the provisions of and CC 18.3 m. And there was some enforcement discretion for zinc air button seller coin battery packaging that is expiring on March 8 those products would then have to comply. After that date for parts manufactured imported after March 8 it's not retroactive after that date. If you need more information I highly recommend our very recent webinar breaking down Reese's Law. Click that QR code if you need more information you can go to our business guidance page, or if you have questions which perhaps you do it's a very complicated set of requirements. We're happy to take those and we're happy to answer those for you. As I mentioned the new toy standard. The toy standard is updating has updated rather from the 17 version to the 2023 version that effective date is for toys manufactured after April 20 of 2024. The good news is for the vast majority of toy makers it will not affect you. Most of the substantive requirements are packaged in these three sections battery accessibility expanding materials and sound producing toys. If you're making toys that aren't in those categories there's a good chance that you're not really having to do much other than up when you're updating your testing and certification. That 23 standard, but it's more of a nominal update at that point for you if you're not in these sections if you are in these sections. Definitely want to check it out go to the ASTM reading room where you can download a copy for free of ASTM F 963-23 so you can see what those changes are. And again, as I mentioned if you're not sure hey to this to these new rules applied to my toy get in touch with us and we'll be happy to have that conversation with you. Okay, other newer updated rules and requirements. The first thing I want to point out on this page is that every new rule all of our rules rather have business guidance pages and frequently asked questions. And it's all located here on our guidance library CPSC dot gov slash guidance library. Our QR code here will also bring you right to that page and all of these other rules that I've mentioned on this page are represented there. And you can find out more information for magnets adult portable bedrails window coverings, upholstered furniture, as well as imitation firearms. All of these rules do have their own guidance pages and are listed in this guidance library document page rather. Switching gears now to proposed rulemaking changes. These are not yet finalized that is a very important distinction so the rules we were just talking about our and our finalized are either in effect or going into effect. These are just proposed that means they're not has not been any final action yet taken by the commission to issue a final rule for any of these rules. The first one I want to talk about today is this supplemental notice of proposed rulemaking to make changes to the certificates rule which is 16 CFR 1110. And if adopted, that's why I bolded this and underlined it capitalized if adopted the proposed changes would require importers to e file certificate data. Prior to entry of their consumer products into the United States, it would not require domestic manufacturers to e file. So what that means is if you were importing children's toys, let's use that example again. And you would have to off e file your children's product certificate data in advance of your entry into the United States to a system that what we're calling the product registry also connected with the a system. There's two there's my understanding is there's two different ways they're being proposed where folks can do this. And and one of those would involve using our product registry system. We are in the middle right now of a of a beta pilot and we're working with firms to test out this system to test out e filing see how it's going. Give us that live instantaneous feedback so we can make enhancements to our product registry system. And you can also see here we're right in the middle of our rulemaking phase where we're receiving comments responding to comments or rather considering comments and preparing a final package for the commission at a point later this year. We are looking at a potential again this is if the commission agrees that the commission votes that has not happened yet we are looking at a potential implementation of sometime in early 2025. So still about a whole at least a whole year left where we're considering all the feedback we're getting and trying to make the system as smooth as possible for folks. Whenever the system may may go into effect. Other notable proposed rules on this page I want to call out portable generators. Residential gas furnaces and boilers just had a hearing on that last week table saws we just had a hearing yesterday on that topic. As well as nursing pillows infant and toddler rockers as well as infant support cushions. All of these proposed rules as well as all of the final rules and I've mentioned though all the information is available on the CPSC federal register page. You can sign up for email alerts and find out when new rules are being posted and proposed and finalized as soon as everyone else does. You can also if you have one of these rules hey I really want to find out about table saws you just Google search that FR notice. And then I'll bring it right up and these are also like I said clickable links and the PDF handout in the handouts tab. So with that I am going to pass things over to my colleague Curtis who is going to be giving you an update and overview of importing rules and requirements. Please take it away Curtis. Hello to everyone joining us today on this webinar. I am investigator Wilson with the CPSC office of import surveillance and I am stationed in the state of Michigan with my coworker investigator base. So, looks like we're having a little bit of technical difficulties right now. So just give me one second. Alright, let's hope that is the only issue we're going to have today on this webinar. What I'm going to be presenting here is part two of discussing importing across the border and commonly encountered questions that I receive out here in the field. So just some things we're going to talk about really quickly modes of transport inspections entry documents that I asked for such as CPCs and test reports. The difference with what we have with targets and holds coming across the border and dealing with e-commerce small shipments or direct to consumer shipments. Equipment that I use out in the field the authorities that I have and what happens when your product is going to be sampled or it failed my field screens. And then we're going to round it up with just frequently asked questions about ACDS and 71 test reports and two way messaging. So, along the northern border, there are several different modes of transport, which a lot of people are aware of, but I do get questions about it. So, CPSC compliance investigators work on site at ports of entry with U.S. Customs for express carrier, truck cargo, rail C container cargo and air cargo shipments. If the shipment tries to make entry, we can check for compliance. And these shipments include FedEx, UPS, DHL and U.S. Postal Service or Canada Post, which then transfers to U.S. P.S. for U.S. entry. Now, how are CPSC exams targeted here on the northern border? So one of the items used is what's called the Commercial Targeting and Analysis Center or CTECH. Now, this is a CVP program that is a national operation at all ports of entry in the United States. This is where CVP will refer to us a shipment to be inspected. Then there is also the risk assessment methodology or RAM and A systems. Now, this is what I use or all other local investigators across the nation for local targeting of shipments that are going to be imported into the United States. Now, we get a lot of our inspections through U.S. Customs of Border Protection referrals just straight up from the CVP officer working at the border in primary or secondary, who will then give us a call or an email asking if we need to see a shipment. Now, when an item has been stopped for inspection, I get a lot of questions on why is my product being held. So U.S. Customs monitors all imports and then all shipments are subject to inspection by customs and then as well as CPSC to protect the U.S. Consumer can inspect shipments trying to make entry and this is in order to verify compliance with applicable safety requirements. So CPSC can inspect shipments from whole trailers of product all the way down to direct to consumer e-commerce packages, which are of limited quantity. Now of this section 321 shipments, which are limited quantity, limited value are not exempted from U.S. CPSC requirements. I get a lot of questions asked in the field about small shipments like this. If it is only one, two items or just a small little UPS box going to Amazon, it still needs to meet CPSC requirements. So I do get, leading to the last slide, why was my express carrier package open? This includes FedEx, UPS, DHL, the postal service. So U.S. requirements apply to all shipments regardless of quantity or value. So e-commerce direct to consumer packages, we still will check for compliance, even if it's one item. An example of this I've had in the past is where we had a children's snow sled coming from Canada to one U.S. consumer by UPS package. There were multiple safety violations on that one sled and it was detained and seized because it must still be compliant to U.S. product safety requirements. So we can, as a compliance investigator here at the courts of entry working with customs, sample, detain, or even immediately export a package back to Canada if suspect violations are found. Now, I get a lot of questions asked from importers and brokers about locations of inspections for held product or where product is stored. So depending on the size of the shipment and the space availability of the ports of entry, the shipment can be sent to other areas outside the port of entry point. So small packages from express carriers such as UPS FedEx will usually be inspected held at the port of entry itself or the CES, also known as a central exam station, where the package was first encountered. Truck shipments coming from Canada to the U.S. can be inspected and held at the port if space and U.S. customs allows. Some ports do not have enough dock space to hold a sampled shipment, so that shipment will then be sent to a CES or a bonded warehouse facility. With rail shipments, rail shipments are usually transferred straight from the rail yard to a bonded warehouse for a DVAN inspection by myself, the investigator. Now, this last little bullet point is a major, major frequently asked question that I get a lot. It's talking about fees. So storage fees, rail fees, handling fees are not CPSC fees or U.S. customs fees. CPSC does not have a fee authority. We do not charge for our inspections for compliance. If you have a cost complaint for like the rail yard or the bonded warehouse facility that's charging a storage fee, those complaints are between you and the company charging the fees. I as a CPSC investigator do not tell the rail yard or the warehouse what to charge as a fee. That is their own fees. So if you do believe you have a cost complaint, you would have to take that up with the company charging the fees and your general counsel or lawyer. So if your shipment has been stopped for inspection at the border, what will I the investigator ask for at import? So when a shipment is referred to myself or another investigator all across the nation, we will most likely either be releasing that shipment after inspection or I will reach out to the broker or responsible party to get information. So the broker's responsible party is also known as import as a record must provide the following if requested entry documents with detailed invoices. I get a lot of questions about invoices and vague invoices are not acceptable. And when I say vague invoice, I have received invoices that just state toy or art material and it doesn't go into detail what actually is on the shipment. What is a really good detailed invoice is that there's multiple items on the shipment, say art material, clay, rubber ducky, etc, etc. We get an item number or a model number and say item one, two, three, four, yellow rubber ducky item one, three, five, art material, gray clay. The more detail you have, the better it is for me to do an inspection and can actually make your inspection go faster and get the shipment released faster. The other items I'm going to ask for is CPCs or GCCs, which are children's product certificates or general certificates of conformity. And depending on the item, if it's a children's product will be CPC. If it's a general use product, depending on the item, it will be a GCC. Now to test reports, if applicable, I want to go into a question I get and working along here with the Canada-U.S. border, we get a lot of test documents from Canadian shippers importers with EN71 test reports. EN71 does not meet U.S. requirements and testing must meet U.S. standards. And with this, old test reports are not acceptable and testing for children's products must be conducted annually in most situations and from a CPSC accredited third party laboratory. Now when I'm asking for information, it will usually be given to the broker importer 24 to 48 hour window to provide information. Now this window is to get the inspection process moving along and as a responsible party importer record, you are to have these test reports and documents on hand as the responsible party. So at the port for port operations, how do I as a field investigator screen products? So Prox are screen using tools, templates and multiple screening guides. So on the top right there is a picture of one of our main pieces of equipment called the XRF and this is a little joke. I call it the Star Trek Phaser Pistol is one of the main equipments we use out in the field. And when in use, I can get a product and it will read back to me within just a few seconds if that product has lead, barium, arsenic in the product. And for children's products, we do not want lead. The limit is 100 parts per million for lead. If it's over that you're going to have a shipment detained and sent to our national lab for testing. One of our other big pieces of equipment is what's called the FTIR. And this equipment on the other hand will search for phthalates, which several are regulated and we do not want them in children's products. Now for screening templates, I have one picture of them over there on the bottom right. That is a small part cylinder and it is used on children's products to see if there is a break off piece or a small part in the children's product. And it represents a small child's throat. So if it fits into that, we might have issues with small parts. I also have rattle templates, pacifier templates, small ball templates, toylospherical ends templates, magnet template now with the new magnet regulations in effect, and expanding materials template that we use for items like water beads. Now, when products fail screening, I get a lot of questions of what happens. So when it fails a field screening by me out of here in the field, we grab samples to collect them for testing and evaluation. If this happens, we will issue a receipt to CBP, the customs broker and the importer or record. It is called a sample receipt and then with the sample receipt will either be a CPSC Form 352 or Form 353. A notice of sampling and detention or a notice of sampling conditional release. All of these forms are provided to U.S. Customs, the customs broker and the importer or record or responsible party. Now, the difference between the detention and conditional release. Now, most of the time it will be a straight up detention. The detention that Form 352, the product must remain held intact at the CBP Bonnet facility until completion of CPSC testing. And we have our own detention authority that is slightly different from U.S. Customs. We have a 60-day detention and we can request longer if needed depending on what needs to be tested. Now, if you're given a conditional release, that product would then be conditionally released to the importer, record or consignee, but it has to be held intact depending on completion of testing at that person's warehouse. It cannot be sold to consumers until the testing is completed. And with that, we have the 60-day release authority and can request longer if needed. Now, the sample status. Good questions asked a lot about what happens to the sample once I am done with it here at the Port of Entry. So, when I sample product, it will then be sent to our national lab for chemical or mechanical testing as well as to the Office of Compliance and a compliance officer that will do final review of what was sampled. We also do send to human factors for age determination and review. And everything gets sent to what we call the sample storage facility and then it gets routed to the proper channels. Now, samples that we grab here at Port of Entry are not returned to the shipment or to the importer record or ultimate consignee. A lot of testing, for example, lead is destructive in nature and the product gets destroyed while the test is being carried out. So, CPSC staff, take all the information received from all sources in my report and do an evaluation. If the product is violated, designated staff notifies the responsible party of the compliance determination, and this can result in a seizure by U.S. Customs, a conditional release for reconditioning or correct future production. And just as a heads up, the responsible party's compliance history may be taking into consideration. If you have multiple violations, it's more going to, it's going to be seized and destroyed. So, when a final determination is made, a notice of violation is sent to the responsible party and broker. And this is for the responsible party to review and respond to the compliance officer. There is also a CPSC Form 330 which goes to U.S. Customs only and explains the violation. Now, what happens if CPSC staff make a seizure determination? As stated on the last slide, we issue a Form 330 action requested to CBP requesting seizure of the goods. And right there is where CPSC's involvement where the shipment ends. Once an item is been asked to be seized, we turn it over to U.S. Customs to initiate the seizure process, which then goes to CBP's fines, penalties, and forfeiture office. If you have questions about merchandise after this point, you need to contact the local CBP office or local port of entry. And then they will answer your questions you may have. Now, before we get to this slide, I want to talk about when we ask for seizure product or when a line item of a multiple line item load has been sampled. We will issue that sample receipt detention notice just for the item listed. If it is like an LTL shipment or a multiple line item shipment, for the rest of the items not under a CPSC detention, you will have to reach out to U.S. Customs about the rest of the product. They are the ones that would allow the product to be manipulated for release for stuff that's not under CPSC detention. And you would have to reach out to them to fill out the correct forms to get the rest of the items released that are not held by CPSC. So on a reconditioning process, if the compliance officer after reviewing everything issues a recondition, the importer of record must recondition prox into compliance within the time period specified in the notice of violation. The importer record must provide proof that the process is complete. And then if it is found to be complete, a new Form 330 will be issued to U.S. Customs, and then the product will be released into commerce. If the product is not reconditioned to the compliance officer satisfaction, CPSC may require that product to be destroyed by the importer record or re-delivered to CBP for seizure. Now, onto the last couple of slides here is where I'm getting in the last year and a half, two years, a lot of questions about because of the new updates to the A system and PGA systems that CBP uses. One of the main ones here is PGA data review or one USG messaging, AKA two-way messaging. So two-way messaging is the system that allows CPSC to communicate directly with CBP and the trade community via ACE within existing CBP messaging structures. So recently, we are now participating in one USG messaging. All shipments under CPSC purview will receive an initial under review status in ACE. And once the shipment is filed by the carrier, the internal review clock begins. And it will be under review status for like 16 ocean or eight air business hours. And the clock will not start unless the carrier completes their process. This under review status that you're seeing in the system is not a hold by itself. It is simply an administrative review period. The freight does not get held up and it can move freely if it is just the under review status. After the time period expires, it should receive a CPSC may proceed. I say should because I do get questions where it has gone past this time frame and it's still saying under review. We are noticing that there are still some glitches with the A system. It's technology, but CBP is working to get those glitches fixed. Now, an intrusive hold can still be placed even if a may proceed is listed in that data review area because the shipment has not crossed into commerce. It has not made entry yet. So if an examination or further review is required, CBP and the filer will receive a hold and tack notice or CPSC will send CBP an intensive exam request. So as I say earlier, there is still some glitches in the system where that data review status may say may proceed even though an intensive exam is pending, but CBP is working on that. It's only now in some smaller instances where that is still happening. Now, a special note about ACE DIS for brokers. So ACE's DIS, the document imaging search system, is where customs house brokers upload entry documents or any other documents and it is controlled by DHS and CBP. I as a compliance investigator do have access, but it's only to a limited portion of this system. For CPSC or compliance investigator like myself to view documents uploaded into ACE DIS, the broker must include a special indicator code. We cannot view the documents unless this step is taken and that code is CPS or CPS1. If you upload the documents just normally into DIS, I can see something is uploaded, but I will not be able to see the documents unless that code is used. And since brokers use different systems to utilize ACE, we aren't able to provide specific instructions for that. You will have to reach out to your ACE representative if you need assistance using that CPSC indicator code. And from here, I will turn it back over to Will for some closing remarks before we speak with Andrews. Thank you Curtis for that very helpful overview. You can see all of our direct contact info here. And as I said earlier, please feel free to give us a call, send us email. If you have any questions at all, we of course will be collecting all the questions that you've submitted already in the questions tab in your GoToWebinar portal. And so please continue to send us questions as you get them. I also want to stress to join our newsletter to sign up for our newsletter, cpsc.gov slash email by selecting business education. We do send out an email about once a month. We're actually planning to do one next week. And we send all of the latest news from CPSC on new rules and new trainings and new opportunities, other helpful information from CPSC. It's a nice little email and we don't spam you. It's really just once or twice per month. And we didn't talk about this today with a regulatory robot tool, super, super helpful self-help tool. You go to business.cpsc.gov slash robot to basically get a customized report about the applicable requirements in place for your product. So now with that, I'm going to hand things over to Andres for her portion of the presentation. Hello, everyone. I'm Andres Lee. I'm a consumer product safety officer working at Health Canada in British Columbia region. To enhance your experience during this part of the webinar, I have included some QR codes that provide additional resources and interactive content. Please scan the QR codes and both mark the relevant materials. When it comes to product safety, it matters to all of us. No one wants unsafe products because they can cause serious injuries to consumers and in the worst cases lead to death. Children and the elderly are more at risk. No matter where you are located in the world, if you operate an online marketplace or sell consumer products or cosmetics to Canadian consumers online, be aware of the applicable legislations and comply with the regulatory requirements. So let's look at the legislation first. Health Canada's consumer product safety program regulates consumer products and cosmetics. We administer and enforce the Canada Consumer Product Safety Act, CCPSA, and its regulations, as well as the cosmetic provisions of the Food and Drugs Act, FDA, and its cosmetic regulations. The CCPSA and its regulations help protect the public from health or safety risk posed by consumer products in Canada. You may wonder what is considered as a consumer product? A consumer product is a product including its components, parts, or accessories that may be obtained by an individual for non-commercial purposes, and it includes its packaging. The CCPSA does not apply to products listed under Schedule 1 of the Act. Example of those products include explosives, cosmetics, drugs, food, medical devices, and ammunition. All of these products listed under Schedule 1 of the Act are regulated under other legislation. On the other hand, the FDA and its cosmetic regulations establish a framework to protect the public from health or safety risk posed by cosmetics in Canada. So what is a cosmetic product? A cosmetic product is any substance or mixture of substances manufactured, sold, or represented for use in cleansing, improving, or altering the complexion skin, hair, or teeth, and includes the odorants and perfumes. Importantly, these laws apply to both new and used consumer products and cosmetics. This slide provides information about the safety requirements that applies under the CCPSA and the FDA. Additionally, other federal, provincial, territorial, and municipal laws may also regulate consumer products, cosmetic products, or their use. Information about these laws can be obtained by contacting the relevant jurisdiction directly. Now let's look at the CCPSA and its regulations. The QR code on the left will take you to the Table of Contents page of the CCPSA. As you scroll down the page, you will see a list of regulations made under this Act. There are approximately 37 regulations made under the CCPSA covering a broad spectrum of regulated consumer products. These range from household items such as candles, charcoal, consumer chemicals, corded window coverings, mattresses, and residential detectors to childcare products like strollers, crips, expansion gates, infant feeding bottles, pacifiers, and play pens. We also have regulations for construction materials such as sellers, fiber insulation, and glass doors. We also have regulations for toys, science education kits, and sports equipment like face protectors and helmets for ice hockey. Moving on, the QR code on the right will lead you to the Quick Reference Guide for the CCPSA. It is a guide to the key provisions of the Act providing an overview of the legislation. You might be wondering who needs to know about the CCPSA. The CCPSA applies to you if you manufacture, package, label, test, import into Canada, advertise, distribute, or sell consumer products to consumers in Canada. Health Canada operates under a post-market inspection regime, indicating that there is no licensing and approval requirements for consumer products under the CCPSA in Canada. It is the industry's responsibility to ensure that the consumer products being manufactured, import into Canada, sold, advertised, test, and package meet the regulatory requirements. So, whether you're an online seller or hosting third-party sellers through your online marketplace or platform, familiarizing yourself with and complying with the applicable legislation will help increase the safety of products you advertise, sell, and supply online. Sharing the information on regulatory requirements with your suppliers and third-party sellers will prevent consumer product issues and is key to maintaining a high standard of safety. Within the CCPSA and its regulations, there are some prohibited products, and the photos here provide a few examples. No one is allowed to manufacture, import into Canada, advertise, or sell a consumer product listed in Schedule 2 of the CCPSA. Example of these prohibited products include baby walkers, long darts with elongated tips, and polycarbonate baby bottles that contain BPA. Scan the QR code in here, and it will take you to the Schedule 2 of the CCPSA. In Schedule 2 of the CCPSA, baby walkers are defined as products mounted on wheels with enclosed areas supporting the baby in a sitting or standing position. So, you can imagine the baby's feet is touching the floor, enabling horizontal movement. So baby walkers are prohibited in Canada due to safety concerns and the risk of injuries. Health Canada banned their sale to protect infants from accidents and falls associated with the use of baby walkers. Long darts with elongated tip are banned because those long tips can be dangerous, especially for kids. The goal is to keep people safe from play and prevent accidents with these risky objects. Baby walkers containing BPA are banned because BPA can mimic estrogen and may have negative effects on infants. So the ban of BPA and baby bottles ink to keep the baby safe by reducing their exposure to BPA. Products are prohibited by regulations such as the children's balloon blowing kids and then the relight candles and the yoyo ball with stretchy long cords that are 20 inch or more. So, I don't know if you can see the picture in here. One is the children balloon blowing kids. So, children can form the balloons by squeezing out a ball of the mixture from the tube and sticking it on the end of the straw. So, the children then blow through the tube and well, go through the straw and create the balloons. So, children's blowing kids are prohibited in Canada because blowing the balloon expose the children to inhaling the vapors of sulfon present. Relight candles, also known as trick candles or magic candles that are banned in Canada because they're hazardous. These candles can ignite spontaneously after the frame has been put out. The yoyo ball with stretchy cord longer than 20 inches are prohibited under the toys regulations due to their strangulation hazard. Additionally, some products are prohibited because they violate section 7 of the CCPSA and are deemed as hazard to human health or safety based on health Canada's risk assessment. For example, draw strings on children's upper wear that do not meet the ASTM standard and the small powerful magnets in toys and novelty sets. Children's upper outer wear with draw string can catch on playgroup equipment, fences, and other objects and result in strangulation. Lose and powerful magnets that may cause severe internal injuries in children if swallowed. As an online seller or a host of third party sellers for your online marketplace or platform, here are some actions that you can take to detect and respond to consumer product safety issues. First, set up processes and mechanisms such as keyword filters or image recognition systems to identify prohibited products and prevent or stop the sale on your online platform. Second, monitor your platform regularly to identify product safety issues. When it comes to FDA and the cosmetic regulations, the QR code on the left will lead you to the FDA webpage where you can find cosmetic regulations under the title of regulations made under this act. The QR code on the right will take you to the webpage containing links of guidance documents related to cosmetics. The FDA and the cosmetic regulations apply to you if you manufacture, package, label, import for sale in Canada, advertise, sell, or distribute cosmetics to consumers in Canada. Health Canada regulates cosmetics under a post-market system, meaning Health Canada does not approve or certify cosmetics sold in Canada, and there are no licensing requirements for cosmetics. The Food and Drug Act and its cosmetic regulations set out the health and safety requirements for cosmetics in Canada. Industry is responsible for classifying cosmetic products in accordance with Canadian legislation and complying with the applicable requirements. Product classification is based on two main factors, representation and composition. When we talk about representation, it boils down to the claims made about the product. What the claims is geared towards enhancing appearance, oh if the claims is geared towards enhancing appearance, the product is likely classified as a cosmetic. On the other hand, if the product makes therapeutic claims or health claims or fall under pest control, the product may be classified differently. For more information, read the guidance document for a classification of products at the cosmetic drugs interface, and the guidelines for the non-prescription and cosmetic industry regarding non-therapeutic advertising and labeling claims. The composition of these products is also crucial. Certain ingredients or concentrations of them may render a product unsuitable for classification as a cosmetic. Some ingredients are reserved only for use in drugs or natural health products. For more information, read the guidance document named cosmetic ingredient hot list. Now let me share a few key health and safety requirements. Number one, safety. Regulated parties bear the responsibility of ensuring that their cosmetics are safe when used as directed. Health Canada maintains the cosmetic ingredient hot list to flag substances that are prohibited or restricted for use in cosmetics. For more information, read sections 16 and 18 of the FDA. Number two, labeling. The cosmetic regulations set up mandatory requirements for labeling cosmetics, including details such as product name, identity, manufacturers information, usage directions, and ingredient lists in both English and French. Read sections 17 through 27 of the cosmetic regulations for more detail. Number three, notification. Notification is another is the last key health and safety requirements that I'm going to share in here. Manufacturer and importers must submit a cosmetic notification form within 10 days of the first sale in Canada. Amendments to this notification must be promptly reported. It is important to note that notification does not equal or equivalent to approval. The owners is on the notifier to ensure compliance with all relevant legislation. Read the guidance document title like to completing cosmetic notification form for more information. To meet these standards, Health Canada encourages adherence to good manufacturing practices and provide guidance on heavy metal impurities for cosmetics manufacturers. This proactive approach ensures the safety and quality of cosmetic products in the Canadian market. You can find guidance documents about GMPs and heavy metals and cosmetics in the link of the QR code on the right. After learning about the legislations, another step to ensure compliance and enhance consumer products and cosmetic safeties in Canada is subscribing to email updates on consumer products on consumer product laws and joining the cosmetics mailing list. The QR code here will take you to the consumer product safety email notification subscription sign up page. Encourage your suppliers and third party sellers to do the same. It is a collaborative effort to stay informed. Here is the QR code for the cosmetics mailing list subscription. To stay ahead of consumer product and cosmetic safety issues, it is crucial not only to prevent but also to detect and respond effectively. Here are some prohibited measures you can take. Number one, stay informed by subscribing to and monitoring the Canadian recalls and safety alert sites. This ensures timing notification of recall product, allowing you to take appropriate action. The QR code here will lead you to the Canadian recalls and safety alerts site. Number two, implement processes and mechanisms such as keyword filters or an image recognition system to identify not only prohibited, but also recalled or other non compliant products. This help prevent or stop the sale of such items on your platform. Number three, regularly monitor your platform to identify any product safety issues. Number four, investigate and take action on product safety related concerns reported by consumers, health Canada, or other relevant authorities. Number five, consider imposing sanctions on third party sellers who fail to comply with consumer product safety obligations, including the possibility of banning sellers for repeated non compliance. By adopting these measures, you can actively detect and respond to consumer product and cosmetic safety issues. Maintaining a safe and trustworthy online environment for your users. Reporting incidents involving consumer products and cosmetics is one way to foster effective cooperation with health Canada. This QR code will take you to the incident reporting requirements. When you click the industry button in the QR code link, you can learn more about what to report and how to use the form. The QR code on the left will take you to a video about incident reporting. Please bookmark it and watch the video after this webinar. The incident reporting video explains the reporting responsibility at all levels of trade, the determination of an incident versus an event, the timelines for reporting and the mutual benefits of reporting. The QR code on the right will bring you to the consumer product incident report form for industry. Let's take a closer look into Canada consumer products safety act, which plays a crucial role in defining what the industry must do, helping consumers make informed choices and giving the government tools to act when needed. A key part of the CCPSA is section 14, which mandates reporting. This ensures the government get a complete picture of health or safety incident related to consumer products in Canada. The CCPSA places responsibilities on the industry, including mandatory reporting under section 14. This means that if there is a health or safety incident involving a consumer product, industry player at all level of trade must report it to Health Canada. These reporting requirements may apply to those involved in manufacturing, importing into Canada, selling or distributing consumer products. Rows within the supply chain can involve multiple functions. Health Canada expects reports only from the highest roll in the supply chain for a specific product. For example, if you sell an imported product, the report should be submitted as an importer. To determine if an event involving a product is an incident, industry players need to consider the following four specific criteria outlined in section four. Number one, an occurrence causing or expected to cause death or serious health impact in Canada or elsewhere. Number two, a product defect likely to result in death or serious health impact. Number three, insufficient or incorrect information on labels or instructions leading to death or serious health impact. Number four, a recall or similar action due to concerns about human health or safety. Once an industry player determines that an event meets any of these criteria, they are aware of an incident. Reporting timelines are outlined in the act. Under subsection 14 bracket two, companies must report to Health Canada and the product supplier within two days of becoming aware. Under subsection 14 bracket three, manufacturers and importers must provide a follow up report to Health Canada within 10 days, including more details and proposed corrective measures. These reports help Health Canada understand consumer product safety, identifying potential hazards. Industry players are encouraged to use the online reporting form, ensuring all necessary information is provided. When in doubt, the rule is simple, report the events to Health Canada. When you subscribe to Health Canada email notifications, you will receive information about new and updated regulations, such as changes to guidance documents. I will highlight some of these documents today. Health Canada has developed a document for online marketplaces and online sellers who deal with consumer products and cosmetics online. This document outlines best practices for online marketplaces and sellers aiming to prevent, detect, and respond to product safety issues to enhance cooperation with Health Canada and to empower consumers regarding product safety issues. In December 2023, Health Canada made updates to the industry guide regarding the classification of crypts, cradles, bassinets, and sleep accessories. The QR code here will lead you to the updated industry guide. This document outlines the factors and considerations employed by Health Canada to assess whether a product manufacturer import, advertise, or sold in Canada falls within the scope of the crypts, cradles, and bassinets regulations. The key modification includes a detailed discussion on the product definition outlined in the crypts, cradles, and bassinets regulations, a refinement in the description of factors inferencing a product's primary function of providing sleep accommodation, and examples of product categories that Health Canada aims to have a primary function of providing sleep accommodation. These updates are designed to provide clearer guidance and enhance understanding regarding the classification of crypts, cradles, bassinets, and sleep accessories under the regulatory framework established by Health Canada. The Court of Window Coverings regulations came into force on May 1, 2021. Subsequently, Health Canada has developed various guidance, documents, and videos for the Court of Window Coverings regulations. These include questioning and answer documents, a Court of Window Covering test method related to the Court of Window Covering regulations, and guidance videos for the test method. If you want more information about the Court of Window Covering regulations, scan the QR code which will take you to the web page where you can request for more information and ask relevant questions. Now as we navigate through the recent changes in regulations and updated guidance documents, I would like to draw your attention to some highlighted topics. The first topic is the Canadian Product Safety Platch. The QR code at the top will take you to the web page of the platch. The platch consists of 14 voluntary commitments that aim to strengthen product safety online through a combination of preventative and corrective actions. It will help reduce the likelihood of prohibited, recalled, or non-compliant products being sold to Canadians through Centrary's website. The QR code at the bottom will connect you with Health Canada's products platch in Quarry email. Contact Health Canada through the email address for more information or to express your interest in signing the platch. The second highlighted topic is about battery safety. When you subscribe to the Canadian Recalls and Safety Alert site, you will receive notifications for new and updated recalls and alerts. The QR code on the left will take you to a web page about battery safety, while the QR code on the right will direct you to a public advisory about lithium-ion batteries. Improper installation, use, storage, or disposal of batteries can result in injuries, including overheating, leaking, bursting, or explosions. Lithium-ion batteries are particularly volatile and can cause widespread damage if not handled safely. In case of injuries related to batteries, report them to the original manufacturer. You can also report incidents to Health Canada using the Incident Reporting Form to prevent safety issues. Share Canadian product safety requirements with suppliers, with your sellers. Ask for safety compliance information such as test reports or safety certifications from your suppliers and sellers to meet the Canadian regulations for products sold to consumers. Let's help keep the marketplace safe. If you have any questions, feel free to submit them in writing through the questions tab. For more extensive inquiries or if you have too many questions, don't worry about it. You can contact Health Canada through this email address or the QR code. You may request a meeting with a consumer product safety officer to go through regulatory requirements in detail or discuss specific issues. Thank you for listening to the Health Canada presentation. The English and French version of this PowerPoint deck are available in the handout tab. Moving on, as planned, we anticipate a presentation from a Canada Border Services Agency, CBSA representative to cover Canadian customs logistics and procedures. Unfortunately, due to unforeseen circumstances, the CBSA representative is not able to join us today. However, she prepared a presentation that contained information about CBSA consumer product safety program, consumer products and e-commerce, including information about single window SWI, and integrated import declaration, IID, and their product compliance and the CBSA program compliance. So please feel free to access the presentation information from the handout tab. If you have further questions or wish to learn more about Canadian customs logistics, please reach out to CBSA directly or submit your questions in the questions tab, and we'll forward them to CBSA for a response. Now I'll pass the time to Will. Thank you, Andres, for that very helpful overview of Canadian product safety requirements. And thank you again for the audience for joining us today. Just two things before we go. We are planning a follow-up webinar for later in the spring, possibly in the May time frame. So if you are interested in this future effort, as well as other upcoming trainings or regulatory updates, please, again, subscribe to our business education emails by going to cpsc.gov. Lastly, we do have a very short feedback survey, just a few questions that will pop up at the conclusion of the webinar. If you could please just take a couple of minutes to let us know if the webinar was helpful and useful for you. We would really appreciate that. Thank you again, and we'll see you next time.