 Welcome to this session of the World Economic Forum in Latin America. Today, we are going to be addressing a topic that is of great importance. Cities, intelligent cities, what defines them. We have experts with us today that are going to help us define this concept of smart cities. This discussion is being broadcast live on NTN24 and we welcome our audience that's with us today. Those who are also watching through live streaming here in the Riviera Maya. Before we begin, I want to give you two numbers that are fundamental to understand the discussion we have today in Latin America. It is the second most urbanized region of the planet. In 2010, the urbanization rate was 79%. It was 64 in 1960. If this trend continues, about 90% of the continent will be urbanized, will be living in cities. This will be 90% of the region. This means that cities like Mexico, like Medellin or Phoenix, whose mayors are here today are going to have serious challenges that they will need to face. We are going to introduce these guests who are with us. To the left, Jordy Botifol, the president of Cisco Latin America. Thank you for being here and being willing to offer your point of view. Miguel Ángel Mancera, the mayor of Mexico City is with us. The city that is the capital of Mexico, Mexico hosting the economic forum is here. We have Luis Kupengueser, who is the chief executive officer of Siemens Mesoamerica. Thank you for being here. Greg Stanton, the mayor of Phoenix is with us. And finally, Anibal Gaviria, who is the mayor of Medellin, one of the most promising cities of Colombia. And probably of the American continent. Thank you for being here. Ladies and gentlemen, what is an intelligent city? How do you define an intelligent city? Jordy, digitalization of the country has much to do with the ability to digitalize cities. You need to have the infrastructure that can provide an innovative economy to improve the life level. Mr. Mayor, I think an intelligent city, and this may be a bit redundant, but it's a city that makes intelligent decisions. I would say that the issue of technology by and of itself comes after the decision making. An intelligent city is a city that focuses on the life of its citizens. That should be the priority. Respect for life, and also valuing life, but also improving lifestyle. This is a very simple thing, and we need to give the space that our citizens need. We have to give access to mobility. Our citizens need to be able to have economic mobility. We have to focus on education for all of our citizens. I think that intelligent decisions is how I would define an intelligent city. Others. How should an intelligent city be? The ability to share information across the city to make better decisions, to be able to use the information that's there, and we've just scratched the surface. We've just begun that process. We're at the beginning. Let me just give you one small example. We've got water systems. I mean, water is precious. With sensors and control systems, you can stop losing. You can find leaks and stop losing precious water, as well as monitor the levels of water to prevent floods. I mean, these are things that with minor investments make major improvements in the lives of cities. Information, intelligence. Mexico also sees... Mexico. Do you also see the possibility of having an intelligent city that way? Well, I think this is a city that allows us to have access to all services. This is a city that allows you to have contact with your government to interact with each one of the necessary services that you need. We've had several mentioned. I would add security as well. This is what an intelligent city provides. Citizenry that will be able to interact with the police that will have access to public services so that you can carry out your daily life in a more simple way that allows you to have the infrastructure that is necessary with all the innovation we are seeing. An intelligent city must have the infrastructure that is intelligent. It must have the way to have communication and transportation that makes the city accessible to everybody and to have a vision to where it is going. Phoenix, please. Well, I would say you need to be smart about your economic development strategy. You need to build a more innovative economy. That's what this conference, that's where this world economy is going, innovation. You need to have an innovation strategy for your own city. You need to have an export strategy. A city like Phoenix needs to be more active as an international player and more involved in the international economy and trades. We need to develop our own trade policy as well. We need to be smart about how to interact with our citizens. Don't just look inside the city for answers, but through hackathons and other ways to get citizens involved in decision making and be truly open-minded to the citizenry and their ideas about how we can run a better city. For a city like Phoenix in the United States of America, I would say a smart city is one that accepts a new reality. You can't be reliant on Washington D.C., like maybe cities were in the U.S. for so many years. That relationship is very different. You need to be more independent, more self-reliant and adopt your own infrastructure policies, infrastructure investment strategies, water system in terms of water preservation, conservation, etc. We need to be much more independent in your decision making. I think all of those elements make a very smart city. Well, this is the beginning of our discussion. We have 50 minutes to address the topics that you've brought up, and I would like to focus on four. How do we improve public services? How do we address pollution and reduce emissions? Smart infrastructure and upgraded transportation systems. And all of you here today understand these challenges. But, Mr. Mayor, you were talking about services. Now, interacting with public services in Mexico City, how does the citizen do that, and how have you improved access to these services? The first thing we did in Mexico City was to analyze all of the regulations that are already in place, because regulations continue to grow. In some cases, we were duplicating, in some cases, triplicating the requirements for certain things. And we went from a huge number of things that you had to do. We cut red tape significantly, and it brought it down to well under 15,000 or 1500 different things that have to be done in order to have access to services. We are focusing on making sure that our citizens have the well-being that they need. We don't want them to spend a lot of time trying to access public services. We want to be efficient. This isn't an easy thing to do by any stretch of the imagination, because we have to give services to 16 million people. But we can optimize processes using technologies. This is why Mexico City has an innovation lab. And in that lab, we have been creating ways to shorten the wait time to get services. It's going to be excellent if I have access to a service on my smartphone, and I don't have to wait 10 minutes. So, improving this relationship with the citizens, this is important, but is it important to have public-private alliances or partnerships? Now, we have two companies here that have experience in this relationship with large cities in Latin America. I was seeing to what extent, what kinds of agreements with Siemens or Cisco that you have with large cities like Mexico City, Santiago, Rio de Janeiro. Now, you want to earn money, but also to be at the service of the people by providing technology and solutions that help accelerate this desire to improve services. First, we have to prioritize what we are doing so that we can then digitalize the city. And we need to reach a series of conclusions and using those conclusions to establish priorities. For example, I talked about mobility. The ability to move from one place to another in a city. It's not just a question of productivity and competitiveness. It has to do with well-being as well. If you can provide virtual and physical mobility, you can build an innovation platform that will then create a new ecosystem. And whatever relation you can have between private and public sector has to have a social factor to it. We talked about education here, and that's one of the mixed initiatives that we have working with youth in cities in terms of education. But when we talk about clean energy, we need to ensure that this city is using energy in an optimal manner. There are many initiatives that could allow us to develop that possibility. Does Phoenix have those kinds of public-private partnerships to improve your public services? Let me prove an example right now in real-time. We've just hired a private company to change every single streetlight in the city of Phoenix. 90,000 streetlights, which is a tremendous number for a city our size. Only because of a public-private partnership will we be able to change those light out to LED lights, saving a tremendous amount of energy, saving a lot of money. It's a very good deal, if you will, for the private company that's going to do that for us. But more importantly, it's good for the citizens of Phoenix. They're going to get better lighting, they're going to feel safer in their neighborhoods, and we're able to provide that service much faster. They mentioned earlier was also about water. In Phoenix, Arizona, we're in the middle of a desert. We're in the middle of a drought. Only by working with our private sector companies, not only for their ideas but for their advanced infrastructure, can we really be successful in terms of appropriate water conservation and planning. Those are just two very important examples. But the reality is you can't be a smart city unless you have great public-private partnerships. Medellin also has PPPs and you have a company that is 100% public and you actually are happy about that. So I would like to tell us why aren't you cooperating with the private sector? Well, Medellin has an exemplary PPP model. But as you were saying, Medellin has become a benchmark in Latin America. We have a company which is called EPN, which is 100% owned by the mayorship of Medellin, or the city of Medellin, and it was created for energy originally. But now they also provide telecom services, sewage services, gas services, and we have just included the waste management service into the company. And why is it so successful if it is a 100% public company when the purpose is to have PPPs now to make the companies more efficient? Well, basically, because it has been managed by a corporate government, a government that is focused 100% on results. So we are result-oriented and we are aiming at complying our sustainability goals and providing good service to the citizens of Medellin. Then we are trying to provide services also to the Department of Antioquia, and then Colombia, and then Latin America. So EPN Group is not only providing quality services in Medellin, but it also has holding, so investments in Mexico, El Salvador, Guatemala, Panama, Chile, and we hope that it will soon also have them in Brazil and Peru. And we are providing quality services as we do in Medellin, and the advantage for our cities is that in addition to providing the services, we are also creating profits that will transfer those money to those proceeds for investments in the city. So we are working on the same principles. Does Siemens have the same PPPs? There are three examples that are going on right now in Mayer-Mensada City. One is on the electric grid, and actually getting smart meters in homes that automatically connect to the grid, which allows that there's no more meter reading. You can control your electricity in your home, and we reduce losses by over 50%. 50? 5-0. That's amazing. That's a big percentage. So these are amazing technologies that make a difference, that are connected to a smart grid that self-heals. If there's an interruption, it figures out how to route around it, and very few people are out of service. On top of that, we have smart buildings in Mexico City. Now, that's one piece of the puzzle, because with a smart building, you can have resilience in the building. What that means is, if there's a disaster, there's control systems that can monitor that. For example, the evacuation stairwells can be pressurized, so smoke doesn't come in, and people can get out safely. Or you can end up reducing what you do with these systems, electricity consumption, water, waste by over 20%. I mean, these are all pieces of the puzzle that make for a much smarter and much better quality of life. Are you happy with that, Mr. Mayor? Yes, I believe that Medellin is an exceptional case that deserves being studied, but when you have a PPP, you can actually leverage on the know-how of the private company, like in the case of Siemens, all that research that has been done, and all the investments that have been made in research. And now you can harness on that technology. And in addition to getting all the benefits that you have described, it also allows the city to have important financial partnerships because we can bring money from the future to the present because we will find financial mechanisms that will make the city viable. And one thing that we must highlight here is that while cities are driving global transformation, we also have to call upon the federal governments, the national governments, so that they invest more in cities that are the drivers of growth. In many cases, and with other fellow mayors, we have spoken about this need of needing financial resources and we need to use those monies to work on human development. There are people who are listening to us, there are people from the audience here, and maybe we will give the floor later to them. And there will be people say, oh, this sounds so beautiful, PPP, service management, bureaucracy, access to tax payments, et cetera. So please, just give me a clear example, one specific example on how this management has benefited the quality of life of your citizens. Would you dare to do that? Would we start with a mayor of Medellin? Well, yes, I want a clear example of management and saying we started this program, like smart waste management, and that has resulted in, and then the outcome. This is just by way of example. I mean, you can speak about any other topic. No, but waste management is important. As I have told you, we have just bought the waste management company, it was a public company owned by the city, and then we changed the whole pool of collection trucks. And I think that that fleet is now one of the first vehicles operating with natural gas. So we are having a vertical integration with the natural gas and we are working that with an EPM group. So we are buying the gas from our own company. So that brings benefits not only from the point of view of sustainability, but it has also improved waste management. Well, here, I will give me an example. Well, I want to speak about education. In both cities we are making a lot of effort to develop a layer of technology specialists, especially regarding the internet of things, which will allow the digitization of cities. In fact, in Latin America we have educated over 800,000 students. So we have to bring them into the process and it is the internet of things and PPPs that play a key role. And we can recycle them and put them in the market because they can have better ideas than us. We have to improve the collection index of garbage. We have to have less impact on the areas of health. So we are incorporating new people that will give us new ideas and that can help us to fix things less attractive and less beautiful that we do, which is like the collection of garbage. So this is an example of how we are using the private sector to be innovative services. I know it. I know it. There are always things that you have to do. If I can, I will tell you about two things. The senior citizens have to enroll in a process to prove that they are alive and that they have to receive their entitlements. Sometimes they had to stand in line for three or four hours and now they can do it through voice recognition. They can just make a phone call. It was a significant investment on technology but they can just give a proof of life through a telephone call. Before they used to even have to pay an ambulance to take them just to give a proof of life to be able to receive their entitlements. So that was one and another one. The second one is an application where you can pay your taxes, your local taxes and you can keep your file of your payments and you never, never have to go and stand in line again. You can actually connect your credit card to the app and then you will be able to transfer the payment. Troll systems. Probably because I take it very personally with all the time I spend in traffic. But we've been able to, in London for example, have a toll system which is actually variable in the center of the city so that if it's peak hours it's more expensive, if it's off hours less expensive. It's increased traffic rates by more than 37% in the city. And I can add to that in Russia, their main artery is also controlled by a Siemens distribution and control system which has allowed the artery to again significantly improve its traffic capacity with monitoring control and guidance. So I think those are things that can really help all citizens, me included, to have a better experience in the city. I believe that from all the examples that you're giving to us we all hear mobility. Mobility would be the common denominator and I think that we should bring mobility now to the floor as our topic of conversation. You were speaking about how reducing people's mobility so that they can pay their proof of life. If you were speaking about a parking and cutting down times in traffic, the mayor of Phoenix is attempting to improve the public transportation system. So I don't know who wants to speak about mobility and I was referring to you because you were telling me before we started our program that this is one of the areas with the largest amount of growth in the country and that your obsession or your goal is to reduce transportation, individual transportation. It's a western city in the United States which has grown expansively for so many years post-World War II. Now we're going urban and we're going urban for a variety of good reasons. Number one, this is what the millennial generation requires. If you want to keep your millennials in your city, you want to attract millennials from around the country or the world that come to your city, you better provide a great urban environment. Great transportation is arguably the most important part of providing that urban environment. So I'm going to the voters in just a couple months and asking for a significant expansion of our light rail system. We're going to go up to 60 miles across our city and to get it further and further out into the parts of the city, even some of the lower income parts where more people have access to transportation to go to get a university education, get to their employment, get to their doctor's office, whatever it may be. And along the existing light rail line, there's already been $7 billion of investment mostly in residential because so many people want to live along the light rail line. One thing we discovered about investment and transportation, it's not just good for attracting and retaining millennials, but a lot of empty nesters want to move from the outskirts of town to the center of the city near light rail so they can be closer to the art museums and some of the civic centers, et cetera. So it's both good for young people and for empty nesters, retired citizens that want to change their lifestyle once their kids are out of the house. It's good for our city very much. Is there any project? There was one project that made Medellin more visible than any other city and that was Metrocable. Well, first we had to have a big umbrella project. One of the main problems in Latin America is inequality. And I am fully convinced that equality is built in public spaces. Public spaces have to be the spaces for equality. But again, the best public spaces available for equality would be transportation. So it is not about a matter of mobility and transportation, but also to provide equality. So Metrocable was the first, we built the first one, and now we have six different lines. And another core element is that we have not only afforded safer transportation or cheaper transportation, but we have also brought the government to places where it was very, that it was very far away from, not so long ago. So in September this year, we will be having a pneumatic wheel tram. And what I mean with this is that this is another way of innovation because it is a new mode of transportation. We are very different from Phoenix. But we had cable cars and now we have trams with pneumatic wheels because we have many slopes. Maybe we are different from Phoenix in geography. Well, this mayor had a challenge and now there is another mayor trying to beat that other mayor in another point of the continent. So now that you are starting your new transportation system in Phoenix, do you want to ask anything to somebody who faces challenges just as you are facing today? The number one thing I need to do is build public support. Right now we have a political campaign because I mentioned earlier, I can't rely on the federal government to pay for this in a city like mine. A city like Phoenix needs to be much more self-reliant. So I have to go to the citizens and ask them to finance a system as large as we are trying to plan now. So I guess my advice would be how do you advise on building public support for public transportation? Public transportation is going to benefit citizens that are lower income but lower income citizens don't tend to vote in the higher numbers. So I've got this political issue I've got to deal with but it's right for my city. Would you like to give a piece of advice? Well, regardless of the conditions of every city, the other most transcendental aspect as regards mobility is that we have to build cities that are less expensive and that mobility is built for citizens that are growing vertically rather than horizontally. So the best way to improve mobility is not having to move within the city. And that is one of the essential things that we are doing in Medellin. We are having our urban planning for the next 10 years and our model does not want to promote growth or expansion. We are aspiring to have citizens to bike their way through work or through home or through schools. Now we will have a mayor of Mexico City and the private sector. We have a small commercial and then we will come back to the discussion on smart cities in the W-E-F for Latin America. So we have 13 minutes before the end of our discussion and we are speaking about smart cities. We were speaking with Mayor of Phoenix who is facing the challenge of how to build public support for a project like he wants to have and reduce the intensity of traffic and then we have a mayor of Mexico City. How do you persuade your citizens for projects as big as this one? First, we have to show it as something that is financially feasible something that is socially acceptable and as the mayor was saying also that is adequate for the needs of that population. For example, Mexico City was a city that was not planned at all. So we expanded and expanded and expanded and this is why we have to build kilometers and kilometers and kilometers of thoroughfares. So first we have to think what type of city do you want and I believe that most mayors in the world agree that we have to build resilient sustainable concentrical cities and that mobility has to be provided with a pyramid where first we have pedestrians and then build around that and then provide them for mobility by foot and then we have to look at other ways of matters of mobility. In Mexico City we have now a service of 7000 government-owned bicycles that are there not only used for the purpose of leisure but now they are used to move from one place to another. The development of our pollution in Mexico City has to do with public transportation and we are trying to revamp or overhaul a fleet of over 20,000 small buses to a new fleet of last generation buses. But now let me start by capturing people excited about what they can imagine the result will be and let me just say in Paris we have driverless trains that have much closer density so you can carry more people quickly you can then connect seamlessly with e-tickets to electric buses that have no pollution at all and with traffic and control systems you can move those buses and guide those buses much faster. So you can imagine your day to day life so much higher quality with these types of things that are in practice today these are not dreams, these are realities. Jordi, what about you Jordi? Well we have to think that mobility has two sides to it physical and virtual and both sides are critical to improve competitiveness in a city and that has to translate into specific actions like job creations. A city is competitive as long as it can create jobs for its citizens and there are certain conditions that have to be met for that. So in Mexico city we have decided to create a worldwide or a global support center that provides services from Mexico city to everywhere and here mobility is key and education is key we realize that we have to educate people with skills to feed into that innovation center the city of Medellin they are thinking of mobility always not only public spaces but what we want is to help the youth become more competitive and become more innovative and that they can be networking with the whole world from home. So building on what Jordi has said I believe that the two types of mobility virtual and physical are interconnected I was talking with him we are working with Cisco in teleworking so virtual mobility to favor physical mobility so the more people are teleworking we also have less people commuting inside the city so in Medellin we have 7-8% of workers teleworking and we have the goal of getting to 15% of teleworkers and while figures are here not of the utmost importance they may become they are working these teleworkers are for both the public and the private sector we have to break the paradigms sometimes we believe people have to be at work for 8 hours why do they have to be there for 8 hours and then this leads us to having traffic jams because people have to be at the office at a certain hour and leave at certain hours so in Mexico City we are now studying the working hours of a government official and how do you deal with culture issues trying to be politically correct I'm asking this question so if I stay at home if I tell the work will I be productive how do you secure, how do you guarantee that productivity will be maintained well I think that you have to set yourself goals and you have to set goals for the workers and for your employees so we were thinking about giving an extended maternity leave why would you only give them 40 days if you can always give them 90 days and that will make women more productive so if there were a majority of women here they would be giving you a round of applause Mr. Mayor well I was saying this teleworking increases productivity it does not go against productivity it increases productivity because it opens the doors for many people who have problems to commute from home to work and following on the same line as Mayor Mancera was saying referring to women the majority of our teleworkers are women because some of them will have children who have a disability or a learning problem it is easier for them to be at home in some way or another looking after their children or any other family member and they can work as well and that improves productivity so much because if she has to go to the office she will be always worried and she wouldn't be able to concentrate so we have to break paradigms what is Phoenix doing about this are you encouraging teleworkers I would argue there is a third option many people like to do their work in an office setting some like to do it at home and some like to do it also in between that is why in Phoenix co-working spaces are so common where people may want to do some of their work at home but using technology can go to a co-working location and get some work done and occasionally go to a more formal option in Phoenix we want to make sure our employees are as productive as possible so we want to give them as many options as possible in order for places to do their work look we are a much smaller city in terms of number of employees than we were five, six years ago before the recession so we expect a lot more from each of our employees we demand a lot more from each of our employees and we want to give them as many options as possible which also means we need to invest in technology in order to empower our employees to be as productive from as many places as possible you can't turn it off in the evening you can't turn it off in the weekends like you used to if you're going to be a professional in this city you're expected to be productive at many more times how do you help the private sector to increase the work? well we don't see it as one way or another we see flexibility as the key that's the key word that we use which is even in our own offices we have flexible work hours so you need to be there when you need to be there and that some people come in at six in the morning some people come in at ten in the morning and they adjust their hours around when they need to be there but we also have the ability to do live meetings so that you don't have to be there physically what we found was to just say that you could work from home really only was relevant for some fairly limited number of jobs as a full time application but part time when the work demands it it's absolutely perfect so I think that's the key to this is flexibility and where and how you work I agree with that thing about flexibility you were referring to culture and I think that if we think of the young they do not think in a linear manner they are multi-dimensional in fact in technology the virtual world allows them to be multi-dimensional rather than the physical world that only allows them to be linear but you have to provide for an environment that allows them to innovate and be creative and this is how we create an innovative world and then we have to think of inclusiveness cities and communities that are more inclusive and more diverse are more creative and more innovating and they are more competitive and they are doing jobs and aiming at a higher living standard we have exceptional guests today and we are speaking about smart cities so I would like to ask our audience to start taking part in the discussion so I would like to ask our members of the audience to ask their questions and tell us please who are you addressing your question to Alejandro Massa from Mexico City Global Shepherd Mexico City Hub My question is for Mr. Mancera Mexico City has been very successful in creating a young innovative system attracting talent from all over the world what has been the key to this success and what could other Latin American cities learn from the success that Mexico City has had so far Ok, Mexico City has a very specific vocation towards this issue of youth we've just participated with the UN to have one of the most powerful tools concerning a survey for youth and we're talking of 1.5 million surveyed people and this task was in the hands of the country but the city carried it out but thanks to this we created an innovation laboratory and it's the first edition in Mexico City we're talking of 500 youth programmers and so on and so forth so we've had more than 1200 it's called a hackathon so Mexico City is requiring more and more jobs of this type for it to become an intelligent city to be able to contribute and shorten those distances that due to infrastructure issues and transportation is expensive so therefore this is an unequal city and we wish to do away with it so that's what we're doing we're promoting Wi-Fi of course we're promoting innovation and we want the youth to have an opportunity to find the right job ok, my question has to do with more or less the same let's invite youth all the youth that are sitting at the WEF but also those that are following us through the web because in Medellin next March 2016 we will hold the World Entrepreneurial Congress so therefore that's an invitation for youth and not for not so young, right? of course, thank you, 15 minutes they're politicians by the way when we're not so young, what period when were you born? personal questions please be very specific concerning your question I will be addressing you in Spain in regard to how cities in Latin America are tackling the issues of crime and the growth of slums which I think can't really be divorced from the concepts of urban mobility in some of the other areas we've discussed which brings the topic of security Latin America Latin America and the Caribbean have the highest rate of murders in the world averages 7 and 41 in the Latin American cities and the the most criminal where there's more criminality is in the Latin American countries here you are to seduce you the mayor of Mexico City Mexico City has a security system which is growing every time more it's growing I'm going to give you figures Mexico City for example on a daily basis we have more or less two homicides willful homicides in Mexico City and today Mexico City concerning the theft of vehicles we have the averages that we had back in 1991 when the number of cars back then was 1.5 million vehicles and today we have 5 million no don't talk about figures please how what are you doing to improve security issues well how do you achieve these results I believe that a basic requirement is for cities to use ITCs you cannot have a coverage of a specific area man to man in comparison to cameras for example cameras in Mexico City are allowing us to find these stolen cars every day at a high rates and we are being able to arrest criminals and also for preventive measures in other words so the use of technology is proper training and all of this is allowing us to revolutionize this whole thing technology and innovation and betting issues technology and education is what are you doing in your city the phoenix on the issue of education first we understood that we needed a higher educated workforce one of our competitive disadvantages is that the percentage of young people who would agree was below the national average so you know what we did we the city paid for a campus of Arizona State University right in our downtown that was unheard of across the United States of America to do that but if you want a higher educated workforce you can't wait for someone else to do it you've got to be self-reliant so we really were able to by doing so bring 10,000 students to downtown phoenix which is just totally here and the vibrancy of our of our downtown and 25% of the rides on our existing light rail talking transportation earlier are students, higher education you can't divorce transportation investments from educational advancement in your community those are very much one in the same it's a very exciting investment made by the city of phoenix and that investments increase the security are you low on the security we're very lucky in city things on the security issue I apologize we're at about a 40 year low relative to our crime rate one issue that we have is of course body cameras you hear about police shootings in the United States of America major American police forces including phoenix want every single one of our officers to have a body camera if you know about that technology you know that the body camera is actually inexpensive it's managing the data that's very very expensive and we're just learning how to do that now so we're up to about 200 cameras in Phoenix we have about 2800 police officers we have a long way to go but we want to make sure that if we're capturing the data on police interaction that we're able to manage that data as well and we're struggling like many other cities across the United States I was saying that the great issue in Latin America is inequality but the other issue which is implied of course is violence criminality we have the highest rates of inequality and the highest rates of violence and criminality and of course all of this is linked I believe that the recipe we've used in Medellin has transformed things you know that 20 years ago our city had the greatest criminality rate in the world and now we've gone down 96% therefore that's the definite recipe of course we need to handle these criminal gangs technology improvement of law enforcement we have to work together between law enforcement the mayor's office the prosecutor's office the jail system and so on and so forth but the other important issue has to do with opportunities we have to help thousands of youth that through the lack of their possibility of obtaining a job fall into a dark path or drugs so that's the perfect mix in other words it's the mix between authorities and opportunities that's an important issue I do agree now there are two basic items first is physical security it's been explained properly technology can help out the other thing is cyber safety the industry of crime billions of dollars it's growing and it's industrialized so if we create smart cities we will have sensors which are access points in the network so security in the network is a key issue for the proper working of a city we're talking of security matters which will allow prevention but also inclusion and avoid criminality okay now there is an additional item which is the recovery of the public space the greater public spaces you recover less criminal activity a site where you may see the concentration of people that are criminals if you recover those spaces for the community and it becomes the citizen community you will help out actually these days have a city dashboard which will pinpoint where there are issues you may have it from your cameras you may have it from your police force and actually get help there very fast but the other thing that data can be used for in New York City did this very successfully decades ago is they actually found that if you use statistics to see where these criminal activities were happening you could narrow down not only where the activities were but it turned out to be few people it's not everybody it's a few people and they could concentrate on capturing and prosecuting those people and it made an enormous difference so it's not just responding to today's event it's also using that whole field of data to make a difference I do understand that what we're saying it's not thefts in a store but also the use of public transportation because if it's unsafe public transportation people won't use it and this happens in cities in Latin America at present Mayor would you like to add something to add about we started with the question about what makes a smart cities and use of data data driven decision making I think is going to be an increasingly important aspect for leaders across the globe in decision making using data on crime fighting using data to build a better transportation system using data to improve your waste and recycling systems within your city all of those systems can be improved by use of open data meaning that the city provides all the data that we collect provide that openly and allow the people in your community access to that data and they can provide the solutions in many cases better than you can do with your own solution that's another way of gaining citizen engagement so data driven decision making combined with open data is a very powerful tool for the future the last few words we're about to finish your name, the question and who you are addressing that question to John Hooko from Rotary International to all of you now which is the role civil society and geos may play in trying to solve these issues and challenges it has civil society has a fundamental role civil society of course in different fronts, Mexico City has civil society participating on environmental issues, civil society participating in infrastructure issues, planning for the city as well, in other words they and many ideas of NGOs that thereafter become public policies a very quick case I'll mention is that of the search of adults when elderly people rather when they're lost if they suffer from some sort of disability and there was an initiative in civil society to create an alert it's called the silver alert it's been extremely effective in trying to locate the elderly I believe that there's much work concerning citizens participation together with social organizations and NGOs but let's talk about the participation of citizens we have a concept which has to do with pedagogical urbanism much work that we carry out have they have constant they're constantly in touch with citizens not only on planning and designing but appropriation and maintenance of infrastructure so besides that universe is to feedback and also design will convey success Phoenix how do you incorporate civil society in your projects what the mayor just said look civil society is an incredibly important sounding board for ideas we would not implement any of the ideas either that come from government or from the citizenry without first working with some of our civil society organizations Rotary Club was mentioned by the speaker many other organizations of active citizens who also provide almost a good housekeeping of approval even things like the transportation initiative that we discussed earlier I very much want to get the support and approval of the civil society organizations in my city because then the citizenry will have extra confidence that this is the right the right plan so the more citizen involvement we can get the more citizen involvement the better city we're going to be the challenges political leaders is you've actually got to listen to that citizen involvement you can't just put it there as window dressing you've got to really make sure that when they give you an idea you do your very best to listen with an open heart and open mind and implement that idea we're at the end of this analysis of this very basic framework I can't close without asking you to summarize certain ideas in other words to give me the item or the element that I will define an intelligent city let's begin with the private sector integration of people data systems and everything working together to make a better tomorrow I do agree with your remark but although the perception exists in the political sector in society we still need financing and prioritizing all these projects financing it's extremely important in Latin America to make the economy and community integrate innovation of course so therefore first of all we need to prioritize budgets with the government with the cities we have to invest in this and the institutions with the IDB or other international banks to help out Latin America to achieve this much information out to the public as possible and make sure you're getting the best ideas from the public and that everyone a city like Phoenix is a wonderfully diverse city with many nationalities represented people from all over the globe we need to make sure that all of our ideas are taken into place so I would say open data data driven decision making and then as much public involvement as possible those will make you a leading city in the future I believe that what we've said here we need to say that for a city to be a smart city of course planning the usage of IT participation of the private sector of citizenry participation of the vulnerable sectors and to try to be a fair city I believe well I have I'll repeat what I've said today which is the political credo that we have in Medellin obviously if the most serious issues the Latin American cities have is violence and inequality a smart city needs to handle those two issues with real results it's not the goal but the means how to create and consolidate cities for life and cities for life mean violence cities that respect life and challenges public private partnerships so thank you thank you so much for providing greater knowledge concerning what a smart city is all about so let's continue connected on the NTN24 the channel of America still listen to this discussion again and all of you the audience present thank you so much a big round of applause