 All right, I think it's live Oh Let's see here. I gotta get to the YouTube page. This is always the fun part when I do this on my phone get to my live streaming Hi, I see three of you Cool, I think it looks right Today Today is crazy for me and way crazier than it usually is. Oh great. Where's my life? I'm gonna try cuz I can't see any Slash I think I got to go slash live I had this confusion before it's easy when I do it from OBS. I'm at home now If you've seen the thumbnail Then you'll kind of understand why I'm home. There we go So the thumbnail is real that is a giant giant hole in my backyard The hole in my backyard is because I learned things as a homeowner today, and I'm gonna share them with you so I learned that my sewer is 16 feet deep and I learned that 16 feet deep requires a special excavator and Yeah, so That excavator turns out to cost a whole damn lot of money So there there's a more than 16 foot hole that was my backyard right now. We're part of it Yeah, it's I I'm time-lapsing it, but it's night out these guys these guys are awesome They're hustling hard out there. I'm out there checking on them working from home knocking jobs out and Rearranging staff and everything else. So it's been it's been fun. It's been fun I'm gonna try to go to my live page here. So I see hey Brad from the UK. I see you there Let's go to see if my life page actually shows up because I can chat differently from my life page That's all I want us to chat thing to pop up on my live page Um Las Vegas man Wish I was there. That seems like a much better place than here. It's cold wet rain. These guys are they're awesome But they're out there just shivering man. It's it's yeah, so here's Back to the sometimes I hate YouTube It's actually my live page as I'm offline, but I'm able to go to my YouTube slash live and it works. So whatever I'll just do that because I don't know how not to Yeah, thanks YouTube in your goofiness slash live All right, so today has been loads and loads of fun. I'm gonna move the camera in a second All right, let me get things rearranged here. All right Move that like this. I wonder that way if I look down at the chat, I still look up at you. That's why I'm here And we'll start answering questions and we get the chat to pop out. How do you make the chat pop out? Where is that? Pop out chat. There we go because I don't want any other distractions Why am I MVP in here? Oh Doesn't matter. It's on this one. All right cool Yeah Yeah, Vegas man. Oh Hold on. I got a cup someone asking questions. Wow. Sorry about that Let's see. Hold on. Hold on Let me see you here. Sorry about that. I'm all wet because they The whole it's it's month. It's gotten worse. Hold on. How's the weather here? Am I I'm soaked because I was outside Passed on the spin. Yeah, I was feeding Christmas tree Let's see It's like a ross when he goes and just leaves the chair, you know, it happens. Oh, let's see The spinning tree spinning tree IOT doesn't run a separate VLAN. No, there's no IOT in my house. Sorry No, you spinning trees are easy you put the decorations you hold them you started spinning and it you wind it It's actually easier. So Ah anyways Okay Now what's going on now? The bill got bigger. That's why I'm here. The bill is going to get bigger. So they have to have a Secondary contract. It turns out the whole collapse partly. So now there's a tree that there's a risk of falling So now we're going to take a tree out of Tom's backyard. So we just make I did some negotiating I gave him a good deal because I have a chainsaw. So I'll do the detail work if they get the tree out. So Yeah, so anyways Yeah Any profit I made this year? This is you know, we're 20 only $20,000 of my backyard is gone and it's not even close This is just to get the pipe fixed. This isn't even the landscaping That has to occur after that's that's an entirely different disaster waiting to happen Anyways, that's not what I was here to talk about today. That just happens to be what's going on at the moment So let me And the craziness that is that so do to do to do with the pop-out check. Oh, thanks Google for losing it So for the oh, I see someone say this guy here quick recap the main line where all the sewers go out of my house is Full of roots and they were digging it up and it turns out it is 16 feet below the ground So they have to go 16 feet down and it's compromise the integrity a tree and a bill gets bigger every time something happens So if I hear another loud noise or you hear a lot of noise while we're live here That is the bill getting bigger each time. There's a loud noise Tom spends more money and someone knocks on the window and has me to sign whatever the next Yeah, yeah, yeah, so anyways, yeah owning property, wasn't that nice? Yeah, I got about an acre We we discovered there was a drain field we learned about this That's why part of the whole collapse. They hit the drain field. They're like, hey, did you know you had a drain field? Yeah, I don't even bury people that deep gonna bury me that deep paying the bill But this is why you save this is why you have rainy day funds Or sewer day funds, we're gonna all the sewer day fun today it's it's Yeah, there's the other there's gonna be a lot of money in there It's it's exciting. It's exciting. So Open source. Let's let's talk about open source It's on my phone so let me Yeah, there's not a way for me to stop it because it's an employee phone call So I can't block those. Oh, I can but I Other it's I'm doing not disturb for other people Yeah, you know, sorry about that. I don't know how to make it stop So let me I'm going to message the person one of the staff members that's calling me We have so many no, we don't use rocket chat. We actually are right now. We're using the Google chat Yeah, it's just So anyways, we have so many things going on right now Well, oh, that's Super Mario 3 Anyways, we've I'm not gonna just be on the vlog too long day. I just it has been I know there's probably a few of you Maybe that's seen this live stream between large projects Super Mario 3 Between very large projects to get going lots of coordination lots of year-end stuff. We have been We it's just one thing after another and if you want to know kind of what I do What are the things I do is just run around making all these jobs happen Coordinating all of them. It's it's it's a lot of project management as a business owner project management and right now It's it's 8 52 p.m I know that a couple of my guys are calling me because they are just leaving a job site that they're going to be back at At 8 in the morning when we do some of these big projects It's all in where we're putting in 10 12 hours for infrastructure because a lot of times are just deadlines It's not like new construction. This is existing construction. So They want it down as little as possible. We have an entire crew out there This is the big Wi-Fi job if you guys see me post a photo on Twitter of 300 Wi-Fi units That's what we're doing is we're knocking out 300 Wi-Fi units and everything in between So because of that that's a lot of my job is making sure that everything is needed. So That everything's in place everything's needed so everything that they need food wise included it will start there because I make sure I always make sure all my guys are fed well taken care of That they have all the materials they need that they have all the walk-throughs they need but even with all that preparation I love that phrase. I've heard I don't know who originally said it but no battle plan survives contact with the enemy and that's that is just a reality you have to face of There's going to be some issues. There's going to be some boom this happened that happened And unexpected things just a lot of details It's really I mean you prepare as much as you can in IT you do your walk-throughs. You do your checking But this is a hostile takeover of IT from another company that was managing your Wi-Fi and because it was hostile takeover That means one even one. It's a nice handoff It's rarely that you get a blessing from the previous IT company They're usually because of the outgoing they don't want to give you a lot You can't trust what they say and a lot of times the reason they're ousting them is because they report documentation Port at their job So you can't really take anything you get from them other than maybe you're other than actually directly testing the Basterds you can't assume anything you got from them is good So you have to do a lot of testing in the event of a hostile takeover You have nothing they break they Do you turn off the contract and boom? That's it so That becomes a completely different issue at that point because you're like you're just taking over and that's what we're doing For this particular job. We're ousting them. We're working. They have internal IT So it's replacing the external vendor because we work at a lot of different levels We work with levels that are direct. We completely control IT top-to-bottom We have ones that we're outside IT as contract by other IT companies and then we have like direct IT where they have internal staff IT But they are just using us for special projects the hostile ones I'm gonna say are not too common usually you just let them know and the the outgoing IT person wanders off and whatever a Lot of times it I feel the outgoing IT person had no idea like we took over These dental offices a few of them now and the same IT company and this is the problem They're an MSP who has all these fees and all this stuff But they open it the open tickets things don't get done and that's why they wanted us by the time the MSP figured out And got to responding to the emergency server down ticket. We'd already put a new server in we had already fixed the problem And got it it took them almost 72 hours to reply Got nothing and so the takeovers hardly hostile because we we already had the client had all their passwords So they didn't really have to ask them as peace for anything. So, yeah It's just been kind of a big big mess So so much fun so much fun Doing all this Cool. I have someone messaging me about my sewer line Yes So I'm gonna find out if that's covered in her homework. It's my insurance guy Yes, my insurance guy is in case you didn't notice that noise. He is He is on my Facebook friends and I post on Facebook that my sewer collapse and my insurance guy messaged me See I got people Yeah, that's another problem Lollies IT companies like I said sometimes they're not exactly hostile The the person who was doing IT. I think there isn't over their head and so they're failing all over the place They have more clients and they can handle or just more jobs and they can handle I don't know their personal situation, but they're very unresponsive So those are the majority of our takeovers is taking over from the one-man band who just can't respond to all the calls He's got and he's never grown as company to be able to You know handle clients at volume or deal with if a couple things break at once I Got one in crap. Hopefully it doesn't break that I'm gonna put them on I said I will call back shortly back in a Couple minutes So the takeovers aren't always that hostile like I said there's a few of them are so it's not you it's this is a more unusual one but overall most people's really about because it the IT person if they're really good at what they do You're not taking them over because they're good at what they do It's really hard and there's sometimes when I just know I have a couple friends. I have one other MSP and a local And I I never really take clenching because he services them. Well, man I've went to lunch with the guy a few times like he's really nice I I just know how he runs a tight ship and cool. I mean direct We are competitors, but it's a friendly relationship and we've actually never taken either one of our clients There's actually just there's so much business out there And there's constantly IT people does not not doing their jobs Especially in the MSP space everyone jumped in because they think they can make a bunch of money Setting up recurring billing and contracts, but they never actually service the client We had someone laughably bid against one of our IT clients and once again the sales guy was awful the sales guy sold them on Some type of SLA agreement quick uptime backup restore probably a data system because I seen on their website They're a data partner. I'm like, okay, that's cool. What exactly are you restoring because how did you give him? He went and met with them and gave him a quote And where this gets funny is they have 17 workstations that all use Dropbox because their sales guys who wander around a lot And they like Dropbox all they do is send proposals. They don't have server. So his his big charge per month for the servers I'm kind of like, oh, wow. What server are you backing up? I mean, they don't physically have one in a building and I'm like, how do you even do a bid like that? So I don't know. I'm I get jaded with those people I'm certainly not worried about majority of them taking my clients because well, yeah It's just a friend of a friend takeover. Yeah cousin used to do it per a lot of times this the IT person vanished They don't know they haven't called in a while and they when they did call them They didn't answer the phone. So then they start asking friends. Hey, who does your IT work? And that's a real comment when we get It's just one of those things But I got it like a few phone calls to make they're about to knock on my door again Because they want to knock a tree down and I got to sign an agreement that they are gonna knock a tree and that you know all the All those you know if the tree comes it's gonna actually fall right out of frame here Based on where they are and where this is all gonna happen. So I Love to make this a really long vlog But there is unfortunately really pressing things right now that I have to coordinate Wasn't sure if I'd have time at all, but I didn't want to completely skip vlog Thursday So 20 minutes here. Maybe I'll do another live stream later. But yeah, so That's a do I work on AI? I I don't know. I guess I need to clarification because Defining AI is really broad. So I'm not an AI programmer if that's the question. So Not really that that's not my thing So that's really it but well before we leave will actually walk you through to the end of this Yeah How'd you guys take a see what's going on back here? Yep, that's the giant hole that is my backyard right now. So alright, I'm gonna Jump off the live stream here and make some phone calls and make some things happen. Alright, cool Some good capture questions about identifying some pictures Ah Cool, all right. Hey, Merry Christmas. I that's right. I won't see you guys again till Christmas Maybe I'll do something before them but Christmas falls on a Tuesday here. So I guess everywhere. So I yeah, I don't know I am busier than usual. So I wish I could talk a lot longer But with all the things going on and a giant excavator my backyard and people knocking on my door I gotta do all this. Alright take care and I'll see you guys next time message me as always and for anyone I haven't replied to because this last couple days. We've just had a lot of jobs We I will on my plan is to sit down and catch up with all the emails because I was on site like for 13 hours myself because I went to three clients that gets things set up So I I really just gets it done and reply to all the emails and all the stuff So any of you that are on here and see me here, that's probably my next task is Sitting on my laptop and making that all happen. All right. Thanks