 The BC Residential Tendency Branch presents an information video on online applications. Did you know that British Columbia is the third largest province in Canada? It's bigger than all of the United Kingdom. In a province this vast, it can sometimes be a challenge getting to a government office for tenancy help. So it's a good thing with Residential Tendency Branch allows you to access our services from the comfort of your home. With our new and improved online application process, you can file for dispute resolution without leaving home. To file online, all you need is an email account that you check daily, access to a computer, and access to a printer. If you do not have a home computer or printer, the local library usually has some you can use. Filing an application is easy as one, two, three. Step one, register for a BC user account called BCEID. If you already have a BCEID account, you do not need to register again. Step two, complete your online application. You can pay for your application online with a credit card, or you can choose to go to a service BC office and pay with cash or debit or provide fee waiver information. You can also request to pick up your hearing packages in person or to receive them by email. Step three, when you receive an email from the Residential Tendency Branch, follow the instructions included. Print the application, assemble the packages, and serve the respondent, or pick up your packages from the service BC office nearest you and serve the respondent. That's it. Filing online is a quick and convenient way to submit an application for dispute resolution. For more information on filing an application online, visit our website at www.gov.bc.ca slash landlord tenant.