After knee replacement surgery, Rosie Bartel was told she had contracted MRSA. In this video, Mrs. Bartel describes how after years of surgeries, she is in a wheelchair. Hearing Mrs. Bartel’s story (about the many losses she’s suffered because of the infection) compelled her care providers and their leadership to view their surgical site infection (SSI) rate from a patient’s perspective and acknowledge that even one SSI is too many. Use this video to encourage a patient-centered approach to care, and to galvanize your team’s efforts to eliminate hospital-acquired infections. https://www.ihi.org