 So one of the things that's really important to running the retail side of my business is organization, process, and procedure. And they're all intertwined and related. And it's making sure that you have a clear method by which you take into computers and keep track of them. You don't want to lose them because throughout years when it seems like there's a computer on sale, lots of people buy the same computer. We're dealing with a fairly large volume of computers. Therefore, we get lots of identical computers in there. So you have to make sure you properly distinguish them and label them. Now, lots of places use these big tags. And I'm not a huge fan of them. They are kind of big. They always end up all kind of peeled up and messy. And a lot of customers want them peeled off. So then they have to sit and scratch. I don't want to peel them off when they get the system back. We go for the much, much simpler approach. Now, let's roll back a little bit. We have our own custom point of sale system that we wrote in-house. And this assigns every existing customer and new customer a ID number. And we just use their ID number to track everything. So here's the write-up process we go through and look up to see if they exist. If they don't exist, we enter them new into the system, ask how they heard about us, whatever your system is, it probably does some of the same basic things. But then we take that custom ID number and the customer ID number that's created and then we label it with the labeling gun, which is just a pricing gun. I bought a few of these. They're really inexpensive. I mean, they're less than $100 for the, I think this is a Monarch or an Avery one. They're the higher quality ones and they're still less than $100. You can buy them, we actually have a couple of them around the store that in case one breaks. To me, this is so much simpler than printing it out and having those big stickers. And then we just take the customer ID number that we have in there and we can take it, put it on each component. They bring it, they bring it on that prop, they brought power cord, they match it here. Now, we start gonna print their slip and tape it to there. But what's important, now these things are labeled. Now if they brought in other things, like for example, a memory card, an external hard drive, when we're writing them up, we note all the things they brought in and print stickers to put on all the different things. This is really easy and when they're done, if they go, you know, I just want the sticker removed, it's simply a peel off. Really easy to do. They're black and white. The only thing on the sticker is their code, which just makes life simple. It also makes it easy because if they have a laptop that comes in or any computer that comes back, instead of asking them what's your name, if you've been here before, if I see the sticker on the bottom and they haven't peeled it off, which I try to put it up where the edge is so it doesn't actually sit on the part that'll wear off but they do peel off easy. But you, so you want to put them somewhere on an edge so it stays on there that way when it comes back in and they come back and I see the number. I go into my system, I type their code. Instantly I have the history of why, when it was here last, what their name is, information. I can just re-verify that they have the same phone number and it makes it so much easier to look someone up. Now, this also plays a role in how we manage all of their data. So many times Windows is broken. It doesn't boot, who knows? It's just quicker a lot of times to reload the computers because that's what the customer's willing to pay for. They don't want to take the time to fix whatever's wrong with Windows. They just go, hey, back up my pictures, reload Windows and I'm good on with my day. No problem. To back up data, we go back to that customer number. So instead of worrying about two people, both being named John Smith and our system, all the files that we back up to our server only use their customer number and we do a blind copy that way. We boot them off, generally boot them up off Linux, dump all the files to the Raderay in our back and just use their customer ID number. Now on the chance that they are a family who have all brought laptops in, we will subcategory it with the exact model of the laptop so we know which way the data went. That rarely, rarely happens. Most time people are bringing in computers only one at a time. But on the chance that we do have a contingency where we just give it the exact model of the laptop. And so far, no two people have had exactly the same model at the same time in for the same service. So that's just a simple way to do it. It keeps track of things really nicely. We can just go by the customer number. They can call us and give us a customer number. We generally, we're gonna call them by their name, not their customer number. But internally for tracking, it just makes such an easy way to roll in their customer number, print it out, and away we go. It's that simple. It's not complicated. And I like less complicated processes because they're less prone to error. It also gives us the ability to write people up faster because you don't wanna sit there waiting for the sticker to print, waiting for another one. And anytime I've gone anywhere and I have to, if they have a long drop-off and check-in process, people, especially ones that know us, they can come in, if the number's on the bottom, I can go, you're all set. Process procedure done. It's rolled up really fast. They can drop it off, leave. We'll call them when they're done. We just make sure their phone number hasn't changed. That's the only question I have to ask them at that point. Does some people, well, they admit it. They click on a lot of things. So they come back often. But that's our simple store procedure and how we organize things. Those little stickers are all over the place. And like I said, they're easily put on. And then if the customer doesn't want them out or they don't leave unsightly spots on there, we do always offer. We have a company sticker that we put on the bottom. It's got a phone room under. We always offer to put that on their forum too. If they don't want them the same thing, we made ones that can be peeled off. They're not like the templated, super hot glued ones that you can't pull off. That some people really like their laptops to be nice, clean and not like messy with a bunch of stickers. Other people are full of stickers, but we'll respect the customer's wishes whichever they want. So I just want to go quick overview of that's how we do our procedures for the customers, for the retail side anyways, and assigning customer ID numbers. Thanks.