 So, lots and lots of people have heard about the concepts of win-win and win-lose. Win-win negotiation is where both parties walk away from the negotiating table, feeling that they gained something, maybe not everything that they wanted, but they gained enough so that they're satisfied with the solution. This model comes to us from gifted scholars and practitioners, Roger Fisher, Bill Urie, and Bruce Patton, and they developed what they called principled negotiation, ways of developing a negotiating framework that will lead to lasting solutions. Their principles are to separate the parties from the problem. Quite often, we focus on how angry we are at the other person or the other group. We're just angry at them and we don't want to see them win anything because we're angry at them, but actually what you're trying to do is resolve the problem that both of you have. So if you can put your anger aside and just focus on the problem, this will allow you to see your options more clearly. So they say, separate the people from the problem. Focus on the interests, not the positions. Focus on the underlying reasons why this is a problem, not the immediate reasons why you say you're fighting. And see if you can satisfy those underlying reasons for fighting. See if you can satisfy your interests, not your positions, not necessarily your positions. Their third principle is to generate options to think about different ways that this conflict can be resolved. Don't get stuck around a solution that's not working. Try to bring in other ideas. Reach out to other people who have had similar problems to see whether they have a solution that might work for you. Find an objective standard to legitimize the agreement. This is reaching outside to verify that the agreement that you have reached has worked for other people. And finally, understand your baton, understand your best alternative to a negotiated agreement and understand the baton of your negotiating partner.