 Look at this pictures what these people are doing these people are doing just delivering the lunch Which is prepared at your house to your offices friends. I'm going to tell you about the success of the Dabawala's We are a 5000 people in our organizations with eight grade schoolings delivering two lakhs tiffins in a day within a period of three hours times We deliver the tiffin boxes to the office going people as well as the school going kids Which is a hundred and twenty two years old organizations? We are doing with non-stop. We are the Mumbai Dabawala's Mumbai's Dabawala's System is attracted too many people in the world. How the Harvard University is attracted They have done one case study which is published in their syllabus on the Mumbai Dabawala for their time management and the supply chain logistic Friends if you see the first picture a person Dabawala's carrying wooden crates on his head Which is weighing 60 to 65 kg in the next picture to the rear part of the bicycles is I have some tiffin boxes Which is an art itself to hang a tiffin boxes 40 tiffin boxes to the cycles friends You don't require any kind of fuel for the Cycles so it's already a pollution free Sorry our belief that we believe that work is worksheets friends Dabawala believe that Customer is the king for the Dabawala. Not the Singh is the king our secrets reveal This is the process that a people B people C people they are collecting your tiffins from your house They go to the nearby investigations there. They will segregate as per the destination wise We have given some coding code to the destinations that is journey road We have given the toll numbers accordingly. They will segregate the tiffin boxes from there that one number person will come to the Particular stations. He will pick up your tiffin and deliver it to your offices These are some coding systems that this is the upper part of the Dabaw Vlp stands for the will a parallel investigations in suburban in Mumbai that e person will come to your house He will go to the will a parallel stations from there. He will put your tiffin on the three-number bucket Which is going to a church gate There that nine-number person will come to the station church gate stations He will pick up your tiffin then he will go to the express tower EX stands for the express tower building which is in Narivan point on the 12th floor He will keep your tiffin box outside your office But even though daily having this was a his own tiffin. He's not able to identify his own tiffin That is why the name this was is written there Friends if you keep a thousand tiffin at a place, you will not identify your tiffin But if you ask any Dabawala, he will give it to your tiffins only These are some examples like that GS stands for the Ghatkopar railway stations BO stands for the Boriri railway stations T stands for the Tane railway stations Friends the precautionary measures you have to take no things has been taken granted in our organizations So it is the first-man duty to see that in transit your tiffin is handled by six to seven people as well as in the house You wash it and that time sometimes number become invisible. So it is very difficult to us also give a proper delivery So it is the first-man duty to see that number should be a visible if it is not visible He will go to the paint box. He will buy a paint box and with the finger. He will write the numbers there or Friends because we have a shake by our customer as well as the jay by our customer What will happen the shake-wise custom tiffin goes to the Jain by so that is why we have to take the precautionaries So we are going into the traveling into the local local train in the Mumbai So 12 coach train 4,000 commuters travels 8,000 disputed happens, but no excuses duty comes first This is into the local compartment after entering into the local compartment This is outside the church stations. They are just rearranging the tiffin as per the destination wise in the second feature They are just going on the delivery They have put at the tiffin boxes into the crates After finishing your lunch frames again your empty box goes to your house So this is the return journey collection of the tiffin in the first picture is going on and in the second picture They are just segregating as per the destination wise If you see in the picture the friends on the second feature that person has set on the rack and making some notes We are very disciplined people's In our organization leave has been not sanctioned without any prior notice wearing white cap is mandatory So it's just making that note was not where the cap who has remained absent on without prior notice So in every 15th in our organization office. We have the meeting that time. We are going to penalize these kind of people's This is our discipline during work hours smoke smoking and the alcohol is not allowed Wearing white cap is mandatory. No leave without any prior notice has been sanctioned. We provide employment to our citizens You know citizens also we have in our organization 72 years old of people's in our organizations We are happy to live in the Dubai to the every customers even in the times of the recessions and the depressions These are some facts about our organizations, which is a hundred and twenty two years old organizations friends We don't use any kind of Technology for because we have illiterate people in organizations for illiterate people's his brain is the Computer for him and this is a super computer. Once you cover your super computer with this kind of cover nothing Friends error rate is one in sixty one in one point six million transactions My father says that error is horror and don't look into the mirror So we have honored with the six sigma certificate friends. Let me tell you we have not applied for the six sigma But six sigma comes to us We are charging very nominal fees for the service that is three fifty to four hundred rupees per month Year later on over is 45 crores for the organizations per member is now getting seven to eight thousands in organizations And everybody is getting the same contributions right from the president to the worker levels So this is one of the I Told you about that the most of the world's people Get attracted from the Dabawala systems. How the Prince Charles visited on the 4th November 2003 Here among one of the against the attracted persons Richard Branson's here literally traveled along with the Dabawala's into the local compartment wearing white cap and having the Tiffin box in his hand. He has taken these kind of snaps and the photographs and he said that I'm just going to Display these kind of photographs in my worldwide offices to convey the message to my employees that work like a Dabawala's So, thank you friends