 Here's is an advertisement that says roll up to win. Yeah roll up the rim to win roll up the rim to win It wasn't on a coffee cup. Well, and I You're not supposed to do that Tom and I actually got this coffee with a Winning roll up the rim. So you got a winning one. Yeah, I've got it from our buddy that stopped in yesterday Look, I forgot to my phone off good thing. It's not ringing Hi, welcome to Thursday's blog with coffee This March 2nd, I didn't know what day it was. I I know it's Thursday because Marvin set the camera up. Well It's like, oh, yeah, we got a thing and then just waited to talk to talk to talk Yeah, and I came in ranting because the cloud is bleeding cookies and a bunch of teddy bears got hacked And those are just words you don't often hear or do you expect to hear words? You couldn't hear 10 years ago So anyone who noticed the internet wasn't working real well the other day That's because the Amazon servers went down and people go Oh Amazon the people that send packages and we open boxes That's the same Amazon also has a hosting service for the general public I may not know this called Amazon services and one of their major data centers went down and it turns out through the powers of humans consolidating everything to one place it broke part of the internet and the my favorite tweet was was they the Amazon servers They have a little dashboard. It tells you it's green and red and tells you whether or not everything's good or bad and The site was green. The reason is green is because the red icons were on the server that went down So Amazon had a tweet. Yeah, we know it's we know it's down We know it's green on a dashboard, but it's actually red But the red icons are stored on the dash on the server that down so we can't switch So We would love to let you know that it's broken, but the thing that's broken is broken on the broken thing Yeah, the thing that tells you whether that things are broken. We actually have on a broken server So I know there's a word for laughing at our people's misery, but shot in front of so. Yeah, that's That's why he's here. Yeah. Yeah. Yeah, I know we shouldn't and it's a big deal It is a very big deal so many so many people and businesses use those Amazon services Yeah, and they couldn't service. Yeah, they couldn't do a thing or anything Anyone that was on those servers. I'll bet they blame that for one. My package was late, too Yeah, that could be so then a teddy bear is getting hacked apparently some company has these teddy bears that are Bluetooth enabled So your kids can talk to them through their phones with the no passwords and someone found out that there's because there's no Passwords you can obviously get in certain proximity and you can make the bear say anything With an app and then someone found a way to range extend that and make the bear say more things So that's just creepy. Yeah, the bear can say things Whenever because don't don't get a Bluetooth bear No, that's just a terrible idea like Teddy Ruksman was creepy enough when we were growing up And that was just a tape you put in his back. Yeah, he had a tape and he's read things to you now We now we have a Bluetooth enabled bear that's back. So the Internet of Things is not ready for things I think I think it's just people are not ready for the The Internet is the most complicated machine ever built by humans. Who knew who knew and it is gets more Complicated every single day. I just waved at my employees who are picking up some fiber out of boxes over here to go install or More things so they can have more things that another company and expand the things So the number of devices they will have on our network after a install cyber optic will increase which once again goes back to the most A complicated machine we ever created just got more complicated and got more things there Good news is they're not installing any Bluetooth teddy bears Well, I'm just thinking that maybe that could be a promotion for us We could give away Bluetooth teddy bears and then just periodically, you know, put ads on them back into them and be like hey Don't forget call or system assistance services Yeah, oh speaking of that. Yes. Yeah, wait, so this is fun Yeah, no, so we were talking about this one of I won't say the name of where is it was more What's the word again? Shiden Frida Shiden Frida. It's Friday Friday shit Shiden Frida English is hard and not a German speak. It's something like daughter does speak German though. Anyways On an interesting note We we were kind of trying not to laugh too hard because one of we've been we've told them They should use this righty and I don't know absolutely for certain that we could stop it We do really good with protection. We knock on wood had not any major breaches of clients on our protection plans I mean the world is not perfect. We just we work really hard to make it that way but this company clearly had some gaps in their security and They got the entire company shut down and they lost four days Worth of stuff. So that was they had to roll back four days and To get the virus out of the network and it's only a small off I think there's like 15 people working there But four days worth of data entry because they handle financials Means that the customers didn't know where their money was and statuses on it and had to be rolled back for days They do keep paper backups And they had to re-enter all kinds of stuff and pull things that they had sent out an email and recreate Four days worth of work because they have a virus that ripped through the system and crypto locker their server So we figured it because ours. It's really our clients. We did we talked to him about this It's kind of less exciting because they went to work and nothing happened Then they went to work the next day and nothing happened, but nothing happened from their perspective. It's kind of like Things are happening a lot. So we figured we'd do a summary of a client with 14 workstations and one server And talk about just filtered blocked requests for blacklisted sites in a 30 days a hundred and 25,000 for blacklisted sites that we protected them from the Malicious request blocks where you know for things like them trying to download mailware or just junkware a lot of it's more junkware But I know there's a few mailware in there 37 37,000 yeah 37,000 731 and that's just with a small office. I mean and that's just with that's a month, right 30 days So 30 days there were there were over a thousand attempts. Yeah, each day each on average on average of Them and they really honestly because they're a firm that's higher-level engineering They aren't spending a lot of time surfing the web. These guys work really hard and they're Very tech savvy and things like that But it's amazing just how many different sites are getting blocked all the time and things like that when we look at some Of the you know threat reports. We had a client that was they opened up and they went this far They got a Word document emailed to them now Scanners can't see inside of Word documents that have passwords So the password was in the email because the scanning tools are smart enough to You know filter some documents, but they said okay, it's just a Word document and But there's a password so we can't see inside of it because it's encrypted But they're not quite smart enough to read the password and try and insert it in there But humans are and this human at this company did take the password and put it in and that was the closest we came Last month to being crypto Lockard for one of our clients Which is one of those ransom mailwares and crypto your files and want to ransom to get your data back Which is what happened to the other company and that's how they lost four days because they chose to lose four days a day I'd rather than pay a ransom of thousands of dollars. It's gamble Because well, you don't know if they'll give you your data back They have a pretty good reputation doing it but sometimes they don't so they went that far and then our system stopped I like to have a pretty good reputation for they were pretty good reputation for doing exactly what they said They would screw you in doing. Yeah. Yeah, they are criminals They have a financial incentive and they do have a reputation to maintain that if you give them the thousands of dollars for the ransom for your files But companies just aren't spending enough time thinking about this happening Most of time people who switch over to our manager's plan are as a result of Them going wow downtime is really horrible. That's actually my next meeting as a client who was going with our IT company We've only done some work for them on and off the other IT company They've just stuck with them because they've known for so long and now they had a major service failure that may cost them a very large contract that they're trying to keep because they lost Credibility with the client because clients think well, you clearly if you don't know where our things are Because your systems are down and you can't tell us for 24 hours in total where things are and their job is to Track where things are that's like what this company's supposed to do But their systems are down for over 24 hours while they are waiting for the guy to restore And the guy first didn't want to answer the phone then answered the phone then started the restore So it'll be done in two hours then disappeared for another four or five hours We never answered a phone and then says oh, yeah, apparently it failed right after I logged in So I got to start the process over again and by the time it was all said done Over 24 hours had passed and our customers were pretty livid because if you're company is supposed to track where things are You should be able to track where things are Yeah So we were putting in Disaster we're what we're assessing them. We gave them some quotes. We got we're getting to the final details today But we're doing an entire disaster recovery planning with incremental systems Because some people it's not just daily or nightly backups We look at systems that can do hourly backups and because what's an hours worth of data when you have You know 100 work stations How much does that cost you to lose one hour if you had to rollbacks last night and you are at five o'clock That evening with that many employees working That's how much money that cost is whatever the labor efforts were and of course then you have the brand erosion that occurs by people finding out that you Are tracking companies will know where things are and you don't know where things are because your systems are And you kept adding new things. So yeah, I could go on about this in rant, but um, I'm gonna stop now And talk about fun stuff. Yeah So I just I wanted to do the math really quick on the on our friends that were shut down for four days So for this so they had to roll back four days If you're an average of eight hours of work a day, so there's 32 hours times 15 people You know 15 people in the office. So That's a lot That's a lot of lost work hours. Well, and I'll let's go stuff further. Uh Roughly because I know the company personally the lowest paid person at the company makes about 50k the lowest paid The other some people make a lot more working there. So when you have someone with a hundred and twenty thousand dollar your income Um losing their work that they an effort they put in and not being able to work while you're waiting for things to be restored You have to cut you gotta think that's how much I paid them and they have nothing really to do today Yeah, so they lost 480 work hours hours of work And then if you want to put that if you said an average of 20 or uh 50k That's about 25 bucks an hour And it only cost $12,000 Yeah, that's all yeah, so Yeah, not to mention the ramp reputation On a fun note though, we did get to do a uh, we did some Our company was security concerns, but they were physical not digital So we installed camera systems from and now My employees let me drive the lift because it was inside a restaurant and uh insert video here, tom You know, this is the time lapse of it. Yeah That's what I mean Something like that. Yeah, but the um Got to drive the lift around the inside of a restaurant. I was scared to drive it very far I will tell you that uh, one of my guys the guy that was driving left He's like a surgeon with that thing man. He didn't hit anything Uh, the job is also interesting because it's good. Yeah Was just good. Good. Good. It's he usually doesn't hit anything But I figured it had a joystick and it looked like it might be fun to play with so I did climb on it And I thought it was kind of cool because tom is really just a child I'm like, oh, but let's be honest if we're anybody were there, they'd be like, I'm totally driving that thing Yeah, yeah, it was kind of fun. Yeah, but you can go around. It was cool. Um, the job had to start at 10 After the restaurant closed and the restaurant opens in the morning And that's when we had to leave and this went on for two days When it was all said and done was it 26 cameras? New uh, 20. Yeah 26 new cameras and I think they did like five or six like Re- yeah, yeah, whatever it was. It was like it was like almost three cameras that were installed. Yeah Yeah, all these cameras, uh mounted installed drill they go on the way the building is built We had to drill through a brick and everything else, but we did pull it off it Um, I mean it's a total of almost 40 man hours in two days because of the crew we had put together for that But it was kind of cool. I mean, um They're like, are you sure you can do it in two days? We're like, do we hustle? Yeah, no, they made us breakfast the second day. So And I believe I believe Corey said they gave him dinner like the night before Yeah, and they gave dinner really nice dinner. Yeah, the place is amazing. Yeah, which we could I'll throw a picture in here All right, cool. I'll insert this my edit So yeah, very cool. That was the one the project you're doing. Um, that's that's the fun stuff We like to do around here. Yeah fun things. Yeah. Yeah, we got uh Oh, I did a spin down old servers. I retired some servers we Back into this backup thing. We uh, we started earlier this year We've been migrating clients to a really new backup system That has really cool features and prepares them for the move to the cloud What this is is a backup system that we create complete images of the systems and In the case of disaster we can actually restore the system even a server Into a cloud environment, which is just really cool and complicated And I might do some videos about how that works and rebuild one of the systems in the cloud We've done some testing with it But I want to make some videos on how the whole thing works because it's just really cool Which is to say if physically there is a disaster, right? Yeah, the the server burns up a plane lands on a building goes Boom just ends it done like something horrible happens to your building and the equipment ended Please hope there's no people in there. I can't do anything about replacing people We don't have a disaster recovery plan We're just like cloning more people We just need to make another one. He was a great employee. Just clone him That's our next project. It's the next project. But yeah, if that were to happen We have you would have a complete image of it get the new hardware Yes, slap it on there and it's it's like nothing happened. Yep Um, actually wait right here. I gotta grab something So I I do product reviews and uh the people that make this uh for pf sense This is the firewall and it's a tiny little firewall. It's awesome in terms of its size. It's made of metal So it's actually better than a lot of the other ones But I did some reviews and apparently I made some mistakes. So I redid the review based on the I know well, I am not and I even went back and Added that the way I did the speed test created some odd results So I did a new speed test and created new results which showed it's faster I'm never afraid to go back and I added a link from the old video of the net gate to the new video on there The folks from net gate sent me a lot of technical details And they also I wanted to review my testing procedures. They want to know exactly how I tested it So part of what I did in the video was break down the tools and methodologies and practice We do two test things uh because that's really important to me that I get things right And if I'm doing it wrong, let me know and I probably don't need to say that because I will tell you Let me know it will let you know you're never as wrong as when you're wrong on the internet That much we're sure of so but uh, yeah, this is actually pretty cool firewall for uh, maybe a small couple person office I mean, it's not a corporate great firewall if it's in the palm of my hand Uh, but it's still we like to uh, we use this company's larger products They're amazing and they started to come up with something that would actually help protect your home Because the internet of crap and bears and things that can attack your network The the uh, there's so much out there that you need to have a Good system at home because some people's homes now They want to connect all the internet of things in their home, which means you probably should have decent firewalls now Some people watch a lot of uh, what is that called? Cyber csi. Oh, yeah For every other those csi cyber team on that topic I've thought about doing some videos explaining what a firewall does in Somewhat technical detail. I've realized some people have a misunderstanding that it will solve all the problems by having a good firewall There's so much more to it than that That is just like one little piece in the equation and it's rarely the breach So your most of your attacks come from within It's the same problem that retail stores have always known that theft is minimal from outside people taking things off the shelf Most of the theft occurs when the employees do it. Well, the employees are also your Threat surface is huge from them because they click on everything And they're usually it's not their firewall. You can have this amazing firewall in this amazing system But you have an employee who's so determined And once they realize they've screwed up they immediately back out of it going nope And if um, they did they did do some post analysis that the company it was down for a few days And it turned out that there's there's a couple partners that owned the company And one of them was the one that did the click and and did it so they know who did it They did the post analysis so they couldn't yell at an employee because you know started out with someone getting fired It turned out. Oh you Remember when I said someone was getting fired that may have been a little harsh a little harsh Turns out mistakes can be made everybody None of us are perfect. Well, yeah, we might click on a thing Do we know what they clicked on? Oh, yeah, I was um, though, I didn't find out the details But I know from experience a lot of these are uh, I was really hoping it was like something embarrassing. Yeah You know, some people are smart enough not to click on the embarrassing stuff now So it's it's really boring things like it says you have you have a package from dhl and you're like I don't remember ordering something. So let me open this It says I have to install something to see my package. Okay, that makes sense So it's literal social engineering that causes these where people go. I didn't know I had I wasn't expecting a package So that makes them more interested because I'm like we're expecting said no, that's why I opened it I thought I'm like, what's a good point people love getting packages. Like I want to know what what didn't get delivered There must be a summum present for me. Yeah, exactly. There was it sure was Wasn't the gift you're expecting it was delivered immediately to yeah immediate delivery No, we're um Your security is a serious thing. We try to take a lighthearted approach Because we deal with this every day the amount of attacks are just Mind-blowing 1,000 in a day. Yeah, they're in a month in a month So with that we've run up to a time limit that we've tried to artificially set Sort of arbitrarily said everybody said that we don't want to talk all day and save some for next week But I'll leave you with this. This is the Norse attack map And this shows you all of the attacks that are happening over just the time we recorded this That's the condensed over the 50s. These are the attacks as measured by this company that measures attacking on the internet So that's it's just kind of novel to me to see all this and this is condensed down into the time It took us to record this because it's yeah, I recorded it while video magic is making all this possible I was thought out there if you have questions comments, uh, leave them below Don't forget to subscribe. Yeah, wherever that button is that it moves around to where you're at So if you're on youtube like and subscribe over content. Oh, by the way, thank you for 3,100 people. Yeah, click that button as of march One march. Well today's the second. Did you check it this morning? No, it's gotta be what it's my wife's birthday today So I know she doesn't watch this. That's right. Today is march 2nd march. That's her birthday. Today's her birthday Anyways, thank you like and subscribe and all that fun stuff All right, we'll see you next week next week