 Splitting hares the hairdresser's podcast starts now Featuring Matt Beck Christina Cavalcanti, Brian Hare, Brea Bolland, Thaddeus Bolland and Justin Scott Hey guys, welcome to splitting hairs the hair Pass we're here live Wednesday morning This time. Yeah, so this week we do it when we can it's like where's well done But you know what I'm I'm I'm excited I feel awake Doing it at night because we get to just kind of relax and do some stuff But I feel like in the morning I'm wide awake and I feel it's just a different vibe. Yeah, different vibe Yeah, so we have a coffee. We're gonna answer some questions from social media We have so many things we have a interview with a clipper guy at the end Then we we also have industry news with Justin Scott. We have Dre Bolland's trending tresses lots of tresses I think we're exploding the computer with tresses Brian's FSE social all kinds of stuff from that, right? And then Thad's just gonna sit there and look cool. I Actually just found out you have Minecraft on here Wait that I did just so you know I haven't told you but I did post the Link it's already there in Instagram So all you have to do is just start posting pictures and telling people I was actually just about to Get in there so share your photos of watching this podcast whatever you're doing. Maybe not whatever you're doing, but you know Let's get weird But I am just a Scott. Hashtag. Let's get hashtag Education so that we can see your photos. We love to see that and Brian We're gonna start posting them up on the podcast some fun photos. So get creative have fun with it And Brian will post that stuff up. We have I want to say thank you to millennial International Millennium si.com best salon software in the industry by far More options and you'll ever need for your salon business and it's what we use here at gratitude on the business We also have demand for the phone It's the back one So We also have demand force comm slash free salon education. I just talked to them I'm gonna be setting up in the next couple days voice confirmation calls. So they actually call And it's a recorded voice that tells them their appointment time so they can hit a button to confirm be one of our voices I don't think so. I would if it can Brian will use your voice if it's my appointment. I want to be mr. Bird So check out demand force comm slash free salon education and somebody will reach out to you and get in contact with you about that Minerva beauty comm we sit on these comfy chairs every week. Thanks to them Cutting stools and what's cool? Remember the guy that won was it last week? He won Yeah, so AJ won last week and I get an email from him and he said what he does is he cuts underprivileged children's hair and adults and He works at rehab centers and all different things and he said it's gonna be great that they can sit on that cutting stool as opposed to the Like the random chair that they have there So I thought that that was pretty cool. That is really cool So we got that email last night and then so thank you to For all the support that they give to free salon education and and everything else we have We're gonna be giving away cutting stools in Orlando as well. Yeah, so be there We're actually gonna be throwing them out like throwing them out to the audience So make sure that you guys are ready. Okay bring helmets. Yeah, so and then Bracato products, we've been testing them out a lot of people actually inquired since last week when we talked about it So there's a little form on our website that you can fill out if you're interested in getting to know Bracato I'm excited to work with Bracato because Sam Bracato started that company 30 some years ago. I think it was I'm not don't quote me on that but it's a hairdresser built company and it's Days right now and I'm excited to be a part of that transition and to get you guys involved in that transition as well So we're gonna be pumping out education using Bracato products and you know, I think the Part of is they get what this is, you know And most companies aren't getting this yet and they will but it's just it's a new type of Media and they're so used to just paying hundreds of thousands of dollars to be in a newspaper ad or magazine ad But none of us are really reading anyways. So I don't think I've ever seen you guys actually flipping through a Magazine like I'm like you'll flip through it real quick, but you're not reading it. Yeah, I know right I don't read it for the articles. Yeah, exactly So so we look at the hair real quick and we throw it throw it away So so that we have that going on. So thank you to Bracato and I think that that is pretty much it We got the wheel coming up a lot of people emailed in I was actually trying to sleep last night And my phone does that little vibrate thing, you know what I'm talking about every time you get one every time We get an email so I can hear it because Christina gets the contest emails as well So she's right next to me. She's got her phone and and my phone and I'm trying to sleep and I hear So all the contest emails you're in the woods camping. Yeah, there's another one becomes like a vibrating bed Yes, we could so thank you guys everybody on the bed, right? So thank you guys for writing in and entering so we'll call somebody the email then this time instead of doing the live caller Okay, two reasons because I ripped apart the entire studio last night Yesterday a little on sure. Christina's got a new setup if you want to click over to that So crazy we can actually see in the screens what this is gonna do is allow for traveling The show traveling. So that is actually alive. Um, that become a box. Yeah. Yeah, actually, that's how we're So the table box that becomes a desk the tabletop That's Christina's on right now with the desk part that goes that cooks onto the front And then the other parts back there and that hooks up. So it's a whole flight case. You're the best Vanna ever So it's pretty awesome I'm really excited about obviously because I get excited about this stuff But so it's all set up and there's a couple things I still have to adjust on it But I'm pretty excited. We'll be able to take that wherever we want kicks ass wheels around and there's less cables So let's cable outside right sides a mess Disaster I'm excited for all the questions that no, no, it's fine. There's just a lot of cords I mean it takes it takes a lot of cords to run this So they're very organized and they're very tied up and they're good. So That's pretty much that I don't know if you guys have anything else. I mean, how was your weekend? Good good good long. You were in New York with Christopher. Mm-hmm. You guys had a good time. It was it was beautiful in the city So walking around I was with my friend Denise that we all know and You don't know Denise worked with us in Palmichel and now she's if you don't know you should haircut her up in the area and We were counting how many people we saw with selfie sticks in the city because it's like one of the first really nice days Yeah, and it was it was a very high number We eventually just stopped counting because there was a lot of people with them right on well. We have Justin he was at a tattoo convention. What are you doing? Don't worry about it I'll listen to I trust him I this is for Mickey Thank you, I got back scratcher sure buddy for Mickey wouldn't want to teach you play that's hilarious And he's on right now. Yep. Hey Mickey. Mickey's like I didn't tell him to do that He didn't say to do that. This is the kind of funny stuff though. It's got a salon name and website address on it But it's funny because this is something that like you give somebody a pen they probably will lose it But this is pretty funny. This is I gave one of these took that guest yesterday and she was so happy I gave her a back scratcher Yeah, one to my guest and then one to everybody else. Yeah, this is nice. You have we'll have to ask him where he got these Yeah, and sword fights coming up. I feel like I don't even have to move ever again in my life I was getting really weird doing hair with it. It was very inappropriate. All right. Well, thank you Mickey for the It's a good thing. We don't have a PR department because they would have been spinning My back will never itch again. Thank you Ew itchy, I Don't know. Um, so Drea what oh and then we Yeah, had Claudia's birthday party. Claudia 21st Claudia is our receptionist. Um, she's 21 and she also is our babysitter and we just lost her. Yeah, we just lost our babysitter We lost our social life, but she's got a new one. So I don't anymore. She seemed yesterday like she never wants to drink And I was like, you're so new at this. Yeah. Yeah. Yeah, so she you're one to talk. We had a great time and she was Should we do karaoke we had a lot of fun. So you see some pictures on our Instagram from that. Um, anything else? No, feeling good. I think so. All right, let's get into questions from social media Submit your questions to Brian here on our Facebook community All right, all right, there you go, there's your intro And that's how I learned that I'm supposed to start paying attention to the questions that come in Luckily, I started looking through them anyway. Okay the past couple days. So that worked out. Well, there you go. We're like there First off, I'm really I'm super pissed at myself for not taking down her name last week because last week on the show I called out everyone that has gotten shirts for not posting pictures in their shirts and then immediately that one girl did the next day Yeah, she's like asking you shall receive But I discovered last night that on Instagram you can only go back so far through your notification so I couldn't find out so Like if she just hashtag like mentioned us in the comments and you can only go back so far But okay, I guess in the picture, then you can always see it, right? So you try that and then we'll never be able to lose it We'll always be able to call you out and be like you did a great job. Yeah, so whoever you are great job Yeah, I love you look great in your shirt. Yeah, you do All right, let's see First I've got it just from I don't even remember which venues of social media this is from so I'm just gonna hit it We've got Julie Greer saying it's been so long since I had a minute to sit down with you guys I'm missing the show and hope to get catching up soon Please tell me where the videos from the Mizutani contest went to on the website I would like to view the one from the girl that did the wedding hairstyle shortcuts and tips. Thanks I want to say that they're still there. Let me check but I think Video contest it's that so if you go to our website and you click the education video tab it drops down It's the very last thing it says video contest and has all the video contest people. All right, Julie. I hope you see that. Yeah All right. Oh Apparently Amy Cholson was the one with the t-shirt last week. There you go. Amy Cholson. All right, cool All right, this next one. I actually didn't get the name Somebody had asked us. I'm an independent booth runner and I'd like some tips on how best to display my retail Also, what do you think of selling other products in the salon like candles lotions jewelry? This is a picture of my retail any suggestions for displays would be helpful And I know I just like set things up The only thing that I always was told is when you set up products always pull the products to the very edge of the shelf So it looks like they're about to fall because it makes people just kind of like Mentally want to reach for it and always put if you have two sizes of something Always put the bigger side on the right Okay, because most people are right-handed and that's what they're gonna reach for so like if the shampoo comes in Like a size and then a big size put the big size on the right because it just registers in the brain that what you that's what you'd go For first, okay I don't know if there's anything else because I know Drea you like to have fun and make the shelves look pretty. I always like to group them as far as what line they are and then start from shampoo to Styling to finish All right Yeah, it's sense the order that you would use them. Yeah, all right, and I just have to say I love when salon cell candles and jewelry and it's like and purses and Makes us look that much better I'm just kidding. I don't really I think No, I think I Don't love it. He loves that in mullets There is like some quick thing like if you have enough space I guess like and you set it up nice But I think it's a hair salon you should focus on things that have to do with the only Useful thing that I ever saw sold like that in a salon was like Pretty like sparkly but very few accessories for like prom girls wedding girls, whatever that maybe don't have anything Like a last minute here pick this up throw this in the hair Like they didn't have time to go get something or never found anything. Yeah, I agree with that That's the only stuff I ever sold like rides would come and they didn't really love what they'd picked up But they got something and then this old salon I worked at we sold friggin everything But the only thing that I ever mentioned was the sparkly wedding hair stuff and I had a couple of rides I actually found their their bridal stuff on that right like I worked at a flea market every time I had a place like that Yeah, we're gonna be like oh my god Yeah products and sparkly glasses and stupid purses that are not You have like this tacky jewelry that you bought for five cents from Korea that you're you know It's just I think it looks personally extremely tacky and lowers what you're trying to do as a profession Yeah less clutter. Yeah Sell probably would be like even if you didn't have a take-home shelf it's like taking the product Having and using it and talking about it. I think yeah, and like yeah Because some people walk in as a consumer you're not going to your especially our salon or a booth rental salon You're not going there to shop right you got you know what I mean And then I just think using it and talking about it probably the best way for yeah I mean the smaller salon not a boutique The biggest reason people don't buy a product is because hairdressers don't talk about it I mean we get in a rush throughout the day and we just go put the products in our hand at the wherever the product is located and Then walk over and throw it in there. We don't even bring the product over And I know it because I do it sometimes you know, I'm like, oh, well, I'll just put it in my hand You just don't put in the effort But you have to if you want to be successful at selling retail products. It's not hard No, it's just actually using it and explaining it while you're using it and don't get lazy and not do that So hopefully that'll help. Yeah All right Here was a fun one. I feel like this is something that happens to us a lot Says good morning. I have a question. I have a client who insisted on wanting hair extensions She wears a long a-line blunt haircut I'm guessing I told her I would need to trim out her hair and at first she said okay Well, I put in all the individual pieces now her hair is 14 inches long. She loves it But around out about nape length might you know what I can do without taking out the extensions? PS she would not let me trim her own hair. I Feel like that's just so many contradicting issues Yeah, because I have lots of people especially with wedding season coming up that are coming in with like the clip-in extensions and prom girls and all that stuff If you've got a bob and then you put in like extensions that are over a foot long Yeah, you have to I mean that's a mullet that is literally you cannot do that without cutting Yeah, you can't change that and their hair. I mean, that's you that's literally the exact opposite hair you're trying to put length in the back and a haircut where all the length is in a front and It's just it's that weight line that's built in there and then all the sudden you're just gonna throw in a second Weight line. It's not gonna blend. You have to marry it together. They're gonna really get into this extension thing and try to grow out Their hair They need a new haircut. Yeah, I feel like it's holding a cheeseburger that pat without buns and then just putting condiments on your hand Like there's nothing making happy to use. Okay. You're just like, yeah, that's good enough. Okay. I'm gonna go now I really like what's gonna catch up. I think I think you anytime. It's Bob like We'll link them below. I think you can put in extensions anything above that you should not ever do it Right, right. I mean if you do for whatever reason it can maybe you could pull off two inches Yeah, extra length right just to fill it up You're not going from a bob to like bra strap length hair, right? It's not me to fill up some bulk because you have very very, you know thinning hair or whatever like that That makes sense. Like you said that two inch that two inch window, but other than that Now Brian, you might know this better, but I've always heard that like you're not supposed to go more than double the natural hair length Have you ever heard that before? Okay? I mean it's not even yes, that makes sense But I think it's more in this case It's more because 14 inches like that's it's long, but it's not like These aren't 27 inch extensions like you could do that But you have to completely change the haircut that's in the hair. Well, like I'm just picturing this hard A line and now all of a sudden you want this tailing out of the back this weekend perfect example if you want a visual of how Undoable that is I rewatched the movie saved this weekend from like the early 2000s with Mandy Moore in it and I remember watching Back in the day when I had it on DVD the her commentary and she points out how terrible her hair looks the whole time because it was right after she got that really cute short haircut like back when she was a thing and They just tried to give her shoulder-length hair in the movie and they stuck in all these extensions and I mean That's like professional movie set top of the line hairdressers and she has a terrible gross peasy mullet the whole movie Every time she turns her head like you can see her hair and then with not her hair and it's just yeah, no Yeah, there's just something extensions can do a lot that they can't do everything There's actually I hate to backtrack, but there's a good conversation going on right now on YouTube talking about retail sales and they were saying should you Offer a different product every time the kind of that kind that sort of thing and Justin commented back I saw saying that he would never recommend something that they didn't need and I think that's a good point is That you you know you're building a relationship with that customer and you're offering them products So it should be based on whatever their challenges are at that moment The great thing about retail sales is they come back. They should be coming back in every four weeks So as long as you get them tied into shampoo conditioner a styling product a hair spray serum all that stuff I mean, they're gonna need it at least something at least something every time for the most part. So Somehow I have I have one of my clients Karen who comes in here and buys two cans of hairspray every four weeks. I've never seen anything like it in my life But that's the You know, I will offer them the things that they need like Justin said and And yeah, don't be fake Don't be a used car salesman in the product game like that's not what it's about But and what's good about going off of that like don't be selling them stuff They don't need that's one of the things I love about Millennium is I'll check and see what they've already purchased in the past So that I don't look like a jerk and I'm like, this is the best thing that's ever been near Like well last time you said this right like oh, all right Go with what they need and then just build off of that. It's awesome It's like don't forget like season change, you know, and as you educate your guests They'll eventually know like, okay, we'll get in summertime. I'm gonna be the Sun more what would be good for you Let's say UV protectant, you know, it's getting to react running the conditioner my scalp gets dry my hair gets dry So that also aids and retail sales as well. Yeah, and I have clients that have that like wavy to like medium Density hair. Yeah, so they'll bounce between like winter time. They'll have their hair more straight In the summer. They just wanted to scrunch and go Christina's been scratching bad like Christina's been playing with that thing the whole time. She's she's using it as her hand when she talks. We're high-fiving to nice Just to go quickly back to the extension conversation because the one thing that I picked up out of that was When she made the comment that her client wouldn't let her cut her actual hair when she put the extensions in I think we need to go back to that you You as a professional are the one that needs to be making These decisions and allow like you shouldn't let her control the situation like that, right because you know That's not beneficial for her and you that's your work. That's going out there, right and people are seeing Yeah, and you did not want that right exactly You're the one who went to school. You're the one who is the expert in this like you need to tell them Tell them what's up like that guy that I had the guy that I told that he should go somewhere else Well, he sat down and so for two visits the guy kept telling me Exactly how to do his haircut and he had this guy who used to cut his hair a long time ago Who was this amazing in New York hairdresser guy, right? Which hairdressers in New York are just like hairdressers everywhere else in the world So I hate to tell everyone but that's just the fact but we had So he came in and I I start cutting his hair and First time I did what I wanted, right? He came back in he did it again So that time was when I get pissed at it exactly the way he says So I'm hoping all right. I'm gonna cut it just like you said and then Hopefully you're walking around embarrassed because I don't care anymore The third time he came in he did the same thing then he started criticizing the haircut that he had told me how to do That I did it wrong right here for this so I said I think you were I said, you know, what's gonna happen today I'm gonna do this haircut exactly the way that I think it should be done for you And if you don't like it, you're gonna have to go somewhere else and he goes. Whoa. I don't think we need to get What do you say I forget I don't remember Yeah, but you know what I was like I'm not going to I know the way that it should be done based on the issues that you're having and so In my professional opinion, this is how we should do it And if you don't think so I'm not gonna just keep jacking your hair up and having you walk around saying that I cut your hair Oh, that's where he's like bad Justin get him out And just so you know we have that today's the first day of the book at 1130 so Boom all right, there's one last one I want to hit just because I saw I don't know There was a reason that I wanted to do this one and I like to hear Christina talk and this one She's gonna have to answer to It hold on David Hosmer has said I'm hoping can help me out Can you tell me what three core problems Salona salon owners face? You don't have to go over three, but I think if you each give me one or two three problems Yeah, just because I saw in your interview with Tabitha, which was a great interview by the way They enjoyed watching it You know you guys talked about the love hate relationship of being salon owners And I think every day there's more and more people that wonder can they do it? Yeah, and I think with this forum you guys can help people maybe make that decision for them I'm actually hoping that that the industry is moving in a direction where every hairdresser doesn't just get upset and decide I want to be an owner right because the reality is being a salon owner is Is a very stressful very difficult job? But it's rewarding at the same time and that's what me and Tabitha were talking about Chris Do you want to go over a couple things and then I? Mean this could be a problem. I think with any business. I would say consistency Yeah, that would be something that's important. It could it could be a problem if you're not Yeah, I don't want to list problems like yeah I mean maybe just stuff that you'll come up against that maybe you didn't expect to I think would be helpful like oh shit I Think in the first yeah, like the first five years. There were a lot of oh shit Yeah, I think the first five years was really tough first four years was really tough financially I think financially it's a it's it's a tricky it's a very tricky balance of having Stylist whether you have five or ten of them and like how you're balancing their hours Getting clients keeping them consistently busy and growing and not over either over staffing at first or Extra spending at first. I think that is the trickiest part of Becoming successful in making money and you yeah, that was like a you know a tricky thing to do when we were adding You know you you you're impulsive when you think oh a new person. Oh a new talent Like oh wait a minute. This person still isn't booked. You know like I think that's Strategically something that you have to work on that's you don't think about right away Yeah Toughest thing Because for me it's important for like my staff to be working and making money, right You can only everything can be new and fresh and cool for so long and then it gets a little Yeah, and you I think what happens is it you know, it's what happened with me It's what happens with a lot of people but you you are the top earner in the salon, right? And you don't own it, but you are the top producer. So Then so you you are good at what you do at that point then Come on and what you have to do is then create I Think the cameras saw a bride just say you know I'm like You're welcome. I mean it was I could I was watching him watching but so The hardest thing to do is then you have to take you have to open a place And then you have to try to get people to be you and that's it's never gonna happen you're gonna have individuals and We're really lucky here because we do have a really good staff And that's why we get so freaked out about expanding and becoming a bigger staff because then I got to find a whole Nother group of people like you guys and I can put up with us It's like worried about having that second kid like the first one was so good What's the second kid gonna be like? Well, so good But that's the thing like you have to so it you It's really hard to have a fully successful staff I mean usually you have a top earner then you have a bunch of medium people and then you have the people that just started and and F doesn't stick around usually very long because they get frustrated with the situation and they leave So it's a really hard business because as soon as that person leaves I mean you're gonna start re-growing again, and we we went through that the first couple years Doing a regrowth which was the best thing that could have ever happened because that's how this all happened right, but it's difficult, you know and There's a lot of times you'll have to rebrand and refocus and you're dealing with a lot of personalities It is a service industry And there's not a lot of money reward in that aspect of it, you know, like I I do everything I do Because I enjoy it, but also because you have to find other outlets of Right, you know, but if you're a hairdresser, I make great paychecks as a hairdresser So it's just it depends on what you're looking for, you know I think once you get to a level where you're making great money as a stylist then you start teaching people how to do that Right, and you start making money speaking to people. I think that's a better route than always just running to be a salon owner Now if you want to be a salon owner, that's cool. Go for it. It's awesome You know, it's it's I think it's cool to control your environment something that right something that Tabitha said in the interview that I liked that you can how she operates her business is she referred to it is Sandbox and I'm letting everybody else come play in it. Right, you know, it was and I see that that's something that you guys have done, too It's sticking to your your Idea of what this is going to be right because I worked in salons where There's never a steady idea of where it's going because they bend and they you know Flip-flop trying to just keep everybody happy so that they just don't have to listen to anybody bitch Yeah, but you guys really stuck to what? Is to be yeah, and then people either stayed or they didn't based on if that was what they were looking for right? That's a good point because and that's exactly how you should Is because I I've always said I have to be here, right? You know like you guys can go anytime you want and we would be upset But you can but we we have to be here So we have to be happy and so you have to have an idea of what you want your business to be and every day When I walk in here, I want to be happy with the people I'm surrounding myself with you know And it's not worth it, and that's why I like having a small business, too Because technically if I just wanted to do hair six days a week. I could pay the rent here Most salons that are huge they could never do that and that's okay But you that's when you have to start pleasing your staff, you know you you have to make sure that staff does Like you get freaked out that they're gonna walk out on you and it happens, you know, and that's a Yeah, like a business is like any other relationship. I think yeah, and it's a given. Yeah a good point And I just want to say congratulations because it's literally like right around This moment that is six years that you guys have had this. Oh, yeah It's sometimes six in April. It was March. It was March. Yeah Well last year the five-year celebration is gonna be in April because we said well I mean paper signed and everything. I can't keep up with you guys I know I'm still waiting for the five-year anniversary party. No like legally No, we're gonna have it this year because it's six years. It was five full years Yes, last year was five years. No, this we're in our sixth year. This was five done years No, remember we had that whole big party that we bought and we got all those video clips for a big We bought the salon right so many just on in 2009. Yeah, so this 2015 this is six. Yeah, it's six years. No, you bought it. No nine. Oh nine shit. It's 2015 now Counting Brazilian I know right I did the same thing. He had this argument with me a few days ago. I'm like five years I was telling somebody together 11 years. No, it would be 11 years You've been saying you've been together 10 years since I started working Yeah, it's officially 11 years this year it's Hayden still to thank God you guys All right, I mean, you know with numbers were great Thank God we have millennium. All right, should we do Start putting our life in there That's a question mark at the end of it Let me check my calendar and get back to you. I'm not sure let me check Facebook Yeah, you are. That's crazy. No, you'll be 36. No. Yeah Yeah, yeah, okay. All right trending dresses. Yeah, I'm down Here's trending dresses with the Drea Bolland. Oh, yeah All right, I don't have salad in my headphones. I stopped wearing them. You don't Did you hear it though? All right, all right, do your thing All right, so first off we have toy shelling Stop making sound effects. You weren't asked to Taylor shelling I love her from Orange is the new black Justin you have freedom of speech not freedom of sound Okay, so she is the latest to chop her off hair off into a nice little choppy Bob soups cute I I Don't like the makeup in this picture because she's usually really really well pulled together But I love the haircut. Yeah, I gotta say that's one thing I was watching that show this weekend And I was watching like the preview for the upcoming season. That's got to be pretty Fun slash tough and challenging as the hairdressers that work on that show Because it's now going into its third season But all of it takes place in the span of a year Yeah, and she's clearly not naturally that blonde and they do a really really good job of making it look like not much Time has gone by on keeping up with her roots Just throwing that out there I do appreciate that Brian because I keep watching all of them as the episodes go on I'm like I'm just waiting for someone with like horrible roots to be like that six months later That is not the next week But they do a good job All right, so this next one upsets me a little bit because No, this is what upsets me is Amy polar has done a complete color change and yet every photograph on the internet of her new hair color It isn't properly displaying the color and I really good picture. So it's like a photo you would have found anyway Can we turn his mic off yeah, right that's funny Anyway, I was gonna say that this sounds familiar But um, it's what they put up on your Instagram. It's not my fault. Well, I have an Instagram. I looked it's all fanpages It's actually I am Amy polar. Can we stop can I get back to my segment? This is about me Sister shut you down Okay, that's how we should handle spad damn If my little t-rex back scratcher didn't have such Justin I'm gonna fire you just for giving that a back That's been the most distracting thing ever. Okay. So all right Anyway, Amy polar went from being her classic blonde to a very pretty fiery Ginger color, so I'm excited to see what this is that future violet through it or is that just the lighting? She's on stage like why is she wearing that purple jacket with that? Yeah, like I was gonna say it looks like she's like Being like a motivational speaker right now, but I'm excited to see where this is going for that Yeah, all right, then we have Jordan Dunn. She's a model. She went to a nice steely gray color for Coachella, I'm gonna propose to her this week See, I love the color on the left in that picture, but the color on the right looks like They didn't quite get as light as they needed to go screw it put the blue on it anyway Yeah, I think I think this is like a very good example of how it's too dingy to me fantasy colors look in different light Right on the left gorgeous on the right dinge bread mold Then the next one is the trend for Coachella this year was very soft waves. Oh, it's like last year. Sorry Yeah, it is like last year Vanessa Huggins all the time. Yeah, that's her on a regular basis. I was gonna say I would think the Coachella look would be Basically very hippie-ish. Well, it's stuck always long. We're stuck chic Yeah, very hip very expensive hippie. Yeah at this week in Coachella They had long wavy hair Geez all right Next up we're going into the MTV Movie Awards. I want my hair cut like this. Okay, so I'm not sure what order these are I'm gonna wear that shirt All right, so now we got scar joe first scar joe is first with her Pretty short pixie. I liked it. I like the color because it's Realistic I would say her hair is probably underneath. Yeah It's like the best of the night. I think her hair Look good. I liked that I like that it's a little bit more grown-in now when she first had it like super shaved and like it was Accentuated with how the back was long. I wasn't so much of a fan, but this I like so the back was long inside of shade side but When the sides are real short the back for a long. Oh, yeah, it's a mullet, but that she's not She's wearing like a bull cut kind of undercut. Yeah, you know, but yeah, maybe that's why it was my favorite All right, which one's next Christina I have Kelly Osborne okay Kelly Osborne has her fun purple mohawk, and I love this. Yeah, but she went like she's she's short on the side Yeah, well, she just got tattooed on the side of her head a couple months ago So I think she's trying to show that off as well Well, I mean I like it when your hair is like that. What are you gonna do to amp it up? Or I should get tattooed on the side of my head Like the thing No, so it'll say hair on my head that would be hilarious because people go like, oh my god, they misspelled hair Like nope. Oh, you're fantastic Next one. I have somebody in a dragon suit. Yep. Can that be our new us? Can we wear that to work? Yes, you can this is bailing and There's two pictures. I guess that one That's the one Brian found But if you see a side view of this picture Her bun is ginormous. It's the most epic bun ever. It like I don't in that picture It looks like it's just on the top of her head But if you see the side view it actually like almost comes from her hairline like I want to take a scorpion tail of a bun Like maybe they did that on purpose. It's cool Soups cool. I just wish they didn't have those side pieces coming down Around her face. Is it both sides? Or is it just the one side to offset the asymmetry of the dragon? I only saw it on one side Well, I'm not a fan of that Okay And there we go Where else we going I Love it Justin's keeping his mouth shut, but he's talking so much He's like very manish the chat room likes his sound effect I love that she didn't go with like it's just a very natural style. Like it's not it's Haley Steinfeld It's not straight. It's not wavy. It's just kind of there. I thought it was fun Some fun texture really You're getting excited over the laziest hair on the red carpet. I liked it. It's not really anything It's my favorite Very red carpet appropriate Whatever It was a blue carpet Yeah, they still have a carpet. It's not like it's not an overly Done done shout. I saw a really funny thing. It was like the MTV music awards 15 years going today and the crap that they're wearing like Oh my god, it's so fun. That's why I always love this one because I mean like Rose McGowan's old naked dress and shoes with Marilyn Manson All the fun styles. I love this one All right, or they do nothing Oh The awards are too late. Correct. Who's that and a camp? Oh, I like her. Yeah Her hair is a little bit more styled, but it's just a nice blown blown out I love her dress. Her dress is really pretty. I like it a lot Yeah, but a lot of the styles were just very simple. It wasn't overly Polished hair. It wasn't overly done hair. Someone said talk about Drake and Madonna. I don't know what that was What'd they do? I didn't watch it. I didn't watch it I didn't even know it was on until I saw pictures of the hair. It's like whoops. We watched it. I didn't see them Are there oh Drake and Madonna made out. Oh, they did. Yeah, they made out. Oh good for them. That's disgusting Who doesn't she make out with on the show? What's on it is like grosses me out. Uh, be Miller She's 12 Um, I like her hair. I like that she has the extreme root. I love it. Yeah I like it too the dark with the super blonde. I just thought was fun How would you do that wait? Do someone's hair and then don't do it again for eight months. Yeah All right, cool. I'm not that that's the tresses. This is the trash. All right. Should we um Should we jump right into industry news or should we I think so probably right jump on in From Justin Scott Yes This is intense. I said, can you please make this as intense as possible? I'm scared. I know and then he's gonna be like and in the news. There's puppies and rainbows Just say it with conviction. Yes that level Take it away. Awesome. I found some cool stories. This one's for that. This is my first news story There's no photo along this one. You can just go to a picture of that said if you want plucking hairs to cure baldness Really, I just use a razor. All right. Yeah, um a study that he started on rats found that by very Spacing, how are you like pluck hair? Yeah, I thought the same thing. Yeah, um, how you pluck Finding on the spacing on the head like if you pluck around 200 hair spaced out properly It'll cause about 1200 hairs to grow. That'll be the next kiosk at the mall, right like next to the threading If you pluck hairs more than six millimeters in diameter You're not really gonna grow anything But if you keep it from like three to five millimeters the spacings of the area you're working in you'll tend to grow a lot Of hair what it does it actually causes your body to Freak out and start growing Stop It's called quorum sensing What happens is like there's damage to the hair follicle causes the hair cause your body to release inflammatory proteins which then Make like it's a distract signal to your immune system and then your hair body starts to grow hair Like a really bad cold, but you're growing hair pretty much Well, I guess that Justin I'm gonna start punching your biceps And then your biceps are going to shock because they're gonna feel like they're weak and it's gonna get ginormous Yeah, it wore trust me. Yeah, I guess that meeting that I have with Rogan last week was kind of pointless The meeting was about And a little three to five millimeter space to show where to plug But yeah, no, I thought I found that industry news that it brought to you by Rogan highlighting They're gonna have them measured out. Yeah, we're gonna start meeting here soon and trying this I'd rather be bald Who'd have thought pulling your hair out well makes it grow Well the follow-up article if you want to bring up one of the photos what sort of guys that's where you pull out one Gray and you get to okay The clipper one clipper one This is my follow-up article of that if you want to stay bald and it just came out of the new Balder Oh, I saw this at the show The the Balder it's it's called a foil a foil shaver our friend was Balder We should order one of those. Yeah, I want to try it apparently It's got this crazy new battery on it that has up to like an 80 minutes of runtime like completely without any charge And it's only five ounces. So it's like super lightweight. Nice. Um, yeah It looks like that the same size is the ones they've been making though like the wall 4,000 or the five-star they had out, right? Yeah, it looks pretty cool. I'm excited about it, right? Oh, yeah So if you want to stay bald you can use that or if you want to keep some hair you can start pulling out I'm going to go with a ladder. Um, you're gonna go to the ladder The second one. Oh Wet brush You want to bring up the next picture? Got it Wet brush we all use those here. We love them They're coming out some fun new colors for the springtime. It's the same brush just new colors Can we put it on the end of the back scratching? Sure across the room. Yeah, have you guys ever used it's the hot brush. It's like the same company. They know you blow dry with it It's a round brush. I have not I think it's hot brush. I want to try it I almost bought one at the store the other day, but I just figured maybe you guys didn't like them You can do a product review for it. Yeah, no, I like that company I started to not like them when they came out with the selfie brush and then what now I feel like they've rebranded a bit and maybe that was just again real quick, but I just like forget it The wet brush is honestly my favorite brush. I have ever had my hands on. Yeah And ergo well from round brushes, yeah, I love ergo. I'll go for anything else Yeah, I should you're right. Just say it. I love ergo brushes for round brushing and paddle brushing And I love The wet brush for wet brushing for wet brushing is my favorite All right And my last one I kind of put up like a teaser to something for like the industry as a whole. Yeah That was a teaser that we have a photo, but you don't get to see it See it no For a few years now, I've been involved in like many industries probably about 10 years I've been involved in so many industries where my hands are the only thing that makes me money. I Have cut back on like concerts. I go to Like skateboarding stuff like that. I keep it a little safer. So drive like a maniac, but That's not his hands, that's if I'm going out that's the whole He's picking and choosing his risk. Yeah, exactly. Um, but yeah, like shows I go to when I was a kid I used to go to show there's you're almost You know, well, if you were punching people you would be fine You're gonna get into a fight with somebody right, you know with the shows I used to show up to or skateboarding you fall. What's the first thing you go to do? You go to catch yourself with your hands, right? Tattooing industry you screw your hands up. You're done mechanics your hands have your done hairdressers estheticians You screw your hands up. You work done. I was reading articles and looking into it And you can actually ensure your hands like doctors do. Yeah, they but a lot of people don't think about like J. Love. Yeah Jaila can go jump off a cliff How do you really feel? Yeah, but uh, yeah, no So I mean I looked it up and I really only found like two rules that apply to ensuring your hands or ensuring anything You can't ensure against something that isn't certain to happen like you can't Can't ensure that the Sun's gonna rise because you know it's gonna happen every day, right? And you can ensure against something that has no personal state in the outcome like you can ensure Johnny Depp dying or Elvis coming back from the dead or something like it'd be a bummer But it doesn't affect you at all Since you work with your hands so you can totally ensure them because monetarily that is the only way for you to get money You know like no idea what those analogies so what I read his thing last night So he's saying that you can't ensure Johnny Depp dying because you don't have any stake in Johnny Depp's life But the guy of the film can ensure put insurance on Johnny Depp dying because I can't ensure your hands What he's saying yeah, what he's saying is there's a financial thing with our hands so we can ensure them Yes, right, you know, and there's a lot of like you have to find a certain company for it But for the most part a lot of people depending on what you want Like there's no reason you need to ensure hands for a million dollars or hairdresser, you know Like what are your monthly bills, you know a couple thousand I would start stepping on my hands. Yeah, right? Requirements I was gonna say what is it self-inflicted you can't be it can't be self-inflicted and you have to pay your monthly bill pretty much I mean again like I have Justin just back over my hands of this car But I mean yeah, I mean there's companies out there. I'll do it There's actually one I found it's called Lloyd's of London if you can't find anybody to ensure you They'll pretty much ensure anything. I found a list of things that they've ensured. Oh, it's wait Space shuttles two-headed albino rattlesnakes Race yeah, the race for like a crazy racehorse against becoming infertile, so you know What's the latest one? Oh the most recent they've ensured someone against seeing a goat So, I mean these people will sure pretty much anything it's called Lloyd's of London But I mean you can find companies to ensure you I was a say Richard Branson Yeah, no, I mean a lot of people too I was speaking to I spoke to a lot of tattoo artists this weekend about it You can just get a full body like pretty much not just your hands But you ensure yourself against any monetary loss anything has to happen. And yeah, yeah I know it's pretty cool. Here's how I say not only insured her hands, but yeah I mean, it's it's definitely something for people in this industry to look into Did you get an idea like a ballpark of what it costs to ensure this it really varies on what? You want to have as your so just like any So if you're looking for you know, like I think it was like doctors showing their hands for a million dollars pays like a 150 to two hundred and three dollars a month Yeah, but if you don't need a million dollars, you don't have to pay that much, you know insurance I just I was listening to a podcast last night and they were talking about how people are buying people's life insurance policy so like If they get terminally ill or something which is sad they'll buy they'll pay them like $500,000 for to become the beneficiary on their million dollar life insurance so that you get to money in your life but then they Get the million dollars after you pass away. I know what I'm doing. Isn't that crazy? I'm gonna go find some terminally ill people You have a lot of money Yeah, all right, so And all right, so is that the news are my there's my segments. Okay, cool All right, everyone keeps hashtag and take it off Justin. Take it off. Don't tell me I think we should Take your hat off. Oh the request is Take your hat off. Not what it was Look at this. Do you see the hashtag take your hat off? This is the Ha ha Radical curly hashtag take off the hat This is for the clients. All right, whatever just saying we've been not selfie. Is this better guys hilarious So they use a selfie stick I can't believe we even bought it. Oh, yeah He's like it's so long like it's the size of my arm. What do you mean put money into that company? This is a great company. So I'll put the hat Five minutes to try and get my phone on a stick and then I still have to reach up. No, this is like five seconds And look there's a button. There's a button. Oh look Taking pictures taking pictures Pretty sweet so But we've been doing this with the clients that's hilarious. Yeah, we got our we got our first client photo We'll talk about it later All right, so we're going to let's call someone Okay Yeah, but we're taking the email and calling calling Yeah, so okay, we have a lot of people geez All right, so I'll just pick one like this without looking yeah M Howard All right, let's call So here we go What if he doesn't answer? Then do we let someone call in? Then we pick another one. So bad at this I Can cut you a fantastic haircut can we get him damn buttons can we get him a rotary please? If you break your back scratcher you do not get another it's Emily her name on her Emo is M See if she Hello. Hello. Is this Emily? Yeah. Hey Emily. It's Matt Beck from freesline education. How are you? And it's the rest of us to it's not just him. I know we're all here Hey, so you are live on our podcast So we're gonna you're gonna spin the wheel, but we're also gonna do some free pong as well So the rules are that you have to pick one of us so you have either Christina thad Brian Drea Justin or myself and He'd whoever you pick it gets three balls every time they make a ball we spin the wheel for you So you could spin up to three times or you could spend zero times Hopefully you pick the right person now. We have Minerva beauty on the wheel Sunlights Bolliage Mizutani scissors FSE t-shirts all kinds of fun stuff amica iron set and all that so Who would you like to throw the balls today? That all right, don't screw this up that he's been Weeks, so you've got a really good chance here. We leave the salon at seven. He's here playing until 1 a.m. Yeah Like Lance Armstrong over here. I'm surprised Yeah, he said something about in the title of the email from AJ said something about Matt aka one ball Yeah Let's go to the GoPro that's like can I go please that is about to throw do it that drum roll All right, that's one ball. Should we spin the wheel? Yeah, let's give it a spin All right, what's the first one that was a weak spin try I'm gonna spin it next Amica all right Amica five-piece iron set all right bad throw another ball, which is a kick-ass iron set He misses that mess that and it's in all right, all right, so far everyone's got it. I'm spinning the wheel That's not a spin All right, what is it Would they win? Park comb All right, well we are going to I forgot to play your music So I have I have all your information so I'll send it to Amica They'll get the iron out to you and and I'll send you out the the comb, so congratulations That's awesome, thanks for watching Now the phone's gonna make a funny sound Real quick. I don't know why it does that, but I can't figure it out. It's coming now All right, so Here comes what someone at the front door already we have half an hour Well, we have 20 minutes. Yeah, that's okay. That's fine. We're closing up. So Any anything else you guys want to add? We went through a lot. Yeah, we did we have interview with I don't know why it does that we've interviewed with Clipper guy coming up right now. So Stay tuned for that. It's a really cool interview with and check out the clipper guy calm He makes a ton of YouTube videos and he has some DVDs and all kinds of stuff. So follow Brian here at On Instagram actually on everything. It's at hair style Hiree style and be sure to send us questions for me to go through At what are we what did that say at the community page on the community page? Yeah? So we have a community group on Facebook. It's freesalon education community group There's a couple thousand people in there now. So that's where we're focusing everything So you can ask questions But be sure to stay tuned in because that's where we'll really be answering them because it might be someone else's question Too, okay, so rather than answering the same question a hundred times. We'll just do it on the show All right, sweet and dry a dry day two to eight nine. I am Justin Scott. We got at that Yeah, that bowl nice check us out at freesalon education. You can follow Christina and Her yawning at underscore steamy But thank you guys so much for watching us live all of you that tuned in and ask questions Thank you, and we will see you guys next week. It'll be on Wednesday night We'll have FSE live in the morning at 10 a.m. And we'll be live with splitting hairs at 7 30 p.m. Eastern Standard Time check out the interview We'll see you guys later wave with the back scratcher. Hey guys This is Matt Beck from freesaloneducation.com here at ABS Chicago at the Millennium software booth Thank you to those guys for letting us use their corner. We we've taken over the corner for the last three shows So I'm here with Ivan Zoot, and I'm really Actually, I have seen a lot of your videos actually them all over hair brand. I've seen your website. So I want to Really, I just want to learn about you. I want to learn about what you're doing But Yeah, that was the most interesting thing to me. I talked to Gordon Miller the other night Do you know Gordon Miller course right course? I know Gordon Miller So he told me that you had stopped into pivot point the school and you ended up there was nobody there to enroll you So he said that he was like kind of helping out Process and he he just remembers you when you first started your career Literally when I got this crazy idea that you know I should go to cosmetology school and and being a lifelong Chicago in Where do you go? You go to pivot point? I went down to their main campus and and showed up for a tour and an interview You know find out what it's all about and Gordon Miller is the the first individual in the professional beauty industry I ever met okay took me on my tour at pivot point Took my money And the rest as they say is history that's awesome Literally, you know, he's been a a a friend and a source of fabulous Many people in the business to me for for quite a long time You know a valued relationship in the industry, but but he is um, you know He's ground zero number one for me in connectivity in the business. Yeah, I mean he he has Even in my career just to just in the last year. I started talk to him We started having phone conversations He's just such a a good connection to have in the fact that you met him That you signed up is pretty cool. So yeah, tell me so you signed up with pivot point you started your career Where did you start your career at? I graduated from pivot point with a cosmetology license. I got a job at a full-service salon Okay in the suburbs here in Chicago in my neighborhood for a lot of money. Okay, and very quickly. I figured out I had no The haircuts were expensive and they weren't very good when I first got in the business I used to tell people that I specialized in asymmetric haircuts Perfect. Yeah, absolutely couldn't get any of me even I got involved pretty quickly with one of the low-priced high-volume family oriented chain salons, okay You know those guys out there. Yeah, teach you a cutting system I kind of caught the bug for not always specifically the cutting part of our business But but that volume sort of that chain end of the business jump ship went from full service to Cutting in a high high volume chain. Okay Then of course I got the bug to do it myself and went off and opened up my own salon So tell me what what was it like with your experience with the high volume? What was your favorite part about that because I think a lot of people have a Misconception of what that is and it I think it takes a super talented person to be able to pump out hair all day long What was your experience like I have an incredible amount of respect for that sector of our business Yeah, I am that sector of our business later I went to barber school and and got a barber license and have worked in barbershops and now working a barbershop again part-time It's kind of a new evolution of my career. We'll talk more about that. But yeah Yeah, you know what I can tell you in the low-priced high-volume Chain sector of our business. I've met some of the finest technical hair cutters that exist in our industry Yeah, you have to be that's all you do most of the chains are very good about an intensive focused Educational program to teach you the things you need to do to deliver in that environment Well, I opened my salon having worked for one of these big chains managing multiple units I opened up with about 30 hair cutters. Okay, and in about three weeks I kind of worked it down to about the dozen I needed and the truth of the matter is the other 17 or 18 weren't there anymore because quite frankly they Couldn't cut it. Yeah quite literally You're either made for that sector of our business or you're not I've always said, you know what I I don't want to spend more than about 12 minutes with a woman unless it's under very specific circumstances Yeah, let's just move the haircuts through and and let somebody else do We're in 10 minute $200 haircuts because I'm gonna do seven and a half minute haircuts for 15 bucks And I'm gonna rock and roll them. Okay. All right. So in you so then the evolution went from you working in that kind of environment family run fast service environment to Where did you go after that? I opened my own place had my own business Of that high-volume chain so it's kind of a similar right Suburbs here. It's still there. It's still got my name on it Okay, I sold it to a young lady and her family that she'd worked for me And then they were take as I was getting more involved in traveling education and platform work Yeah, I'm gonna be going more it was time to hand that Salon off to people that could really take it the next level and they've done a beautiful job with it Okay, I've gone on to do other great things in the business. So let's talk about that. So you you moved on to education Where did you get your education background? Who'd you start working for? Did you start working for anybody? Yeah, during the time that I owned my salon I began as a contractor with the Andis company. Okay relationship that I've enjoyed for for over 20 years Yeah, I was an educator a contractor doing shows and education for them as that grew and evolved there came to work for them Came on board as a full-time corporate employee running shows and education for them Yeah, there's a whole generation of men's haircutting and barber educators out there in our business all of whom I had a hand in identifying recruiting training and managing and and getting their platform careers started So that's kind of a little legacy. I've created over there. Okay. Hey, I've got a new relationship with the Andis company I like to say they pay me not to work for them They sponsor my educational programming because now I work independently Yeah, I use their tools exclusively and I'm I'm a part of the family and it's a family business and a Relationship that I've I've really valued over the years and continue to we benefit one another So kind of education went off in that men's hair that clipper cutting category. Yeah, hey, I'm clipper guy I I own the freakin category, right? So you are so you launched a website for yourself and is that based through YouTube or is Do you mostly post on you? What's interesting, you know, God bless YouTube, right? You know free salon education. I sell videos on my website. Okay, but for every video I sell I've probably got 50,000 views on YouTube I was made for YouTube, right? You've ever read one of my blog posts and I blog Entities throughout our industry, but boy put me on camera turn on a microphone. Yeah rock and roll Yeah, we'll have our medium and YouTube has been an incredible way to reach the world at my website 80% of my traffic on my website Especially the traffic that actually goes on to purchase a book or a video or haircare product or or sundry items things like that 80% of my conversion comes from people who come to my site by way of YouTube. Okay, YouTube is is just You know, I do shows in Europe and people people hear my voice Way and they see me and they walk up. They don't even speak a language. I understand right? Hey, it's clipper guy. Yeah, because they know me from YouTube. Yeah, and yeah It's been an incredible tool for me to disseminate just an incredible amount of information so I've even I've watched your videos and I've seen kind of the evolution we all kind of start with you know, just a Camera basement or wherever we start doing it and I've seen the evolution of your videos too. Where are you currently? Filming the videos. Where do you put them together? It's funny You should ask because as I look at your array of equipment here You've spent more money on a lens cap It's on equipment for filming right? I have a ninety nine dollar little video recorder HD Okay, digital thing And I would argue that in the world of shooting technical haircutting video Yeah, people that are shooting people cutting hair my videographer is the world's finest hair cutting videographer It's my wife and the reason I think she's so good is we've done enough My wife is shot more hair video than anybody in the business. Yeah, but because she's shot so much of me She knows what I'm gonna say and where I'm gonna go and what I'm gonna do before I do it Right, so she's where my hands are going as my hands are going there I think it's helped me create more Watcher friendly content. Yeah by virtue of the fact that you know, we got a little team going on there I shoot in front of a standard backdrop. It's a clipper guy banner Yeah, so they all look the same when you look at my thumbnails every one of my videos the same So I got to get better at titles and descriptions because oh, it's this guy talking again Yeah, you know odds are if you look at my thumbnails me with a clipper in my mouth open Because that's just me but yeah, we shoot my basement. Okay. I got a crude rudimentary little I've learned a little bit about lighting. Yeah, I'm getting hopefully I'm getting a little bit better at this That's important, you know, I'm a believer that that the content is far more important than editing or Photography, which I don't even know what that is. Yeah, or sound quality Yeah, and and I think that's what's made my video Presence of success is you know, we were getting to the point We're concise we're making it happen in that way and and I have a ball doing it The most important thing and and you've proved that First off, you don't need crazy cameras, you know, the only reason we ended up buying a bunch of cameras because we were doing this But different but the we started off with just a right just a camera and that was it and you It's consistency with posting and that's what it's all about You post videos constantly if you put too much work too many camera angles too much stuff into it Then you just drown you're not gonna put out enough content for people to start to catch on Yeah, this industry is changing so fast. I talked to a big company Last year and I was trying to pitch what we're doing and they said, you know We have this beautiful video for 2016 coming out. You're gonna be blown away and I'm thinking No one cares about 2016 right now they care about today and they want to see videos every other day coming from you and you've done That last night today and tomorrow. Yeah, and and response time is key in terms of getting that content out You know if if somebody shows up on an award show with a haircut Video needs to be up the next morning. Yeah, and a $10,000 budget and a team of editors. It's not gonna happen Right and it's got to be it's got to be raw like that and you know people ask me all the time today It's very common. Everybody wants to be a freaking platform artist, and we don't need any more You know, we've got some bad ones and we've got some good ones and and we're good with it But I tell people if you're serious about getting into education get a YouTube channel. Yeah, get your iPhone out That's really all you need to start. Yeah, and and and go from there. Yeah, it's too many people wait And I don't people don't wait, you know, and that's people like you and so eat the beast Yes, you know, they're hungry You've got to be putting it out there And I don't know if it's the pressure I put on myself to to produce more and new or the pressure I feel that's out there. Yeah, you know, I'm sure it's not real You know, they'll wait another day for a video Because you know what if I wait another day for a video some wise guy like you's gonna put up a video and Grab my views And that's what's cool. Like you watch like I watch everybody I watch everybody that's put up videos and and then it just pushes me to want to do more and and keep going So I really commend you for everything you do for the industry and everything I was so excited to meet you this morning. What do you got here? What's this? I got a couple of you props because I'm a video. I love it. It's all about the video You know, there's there's three things. I'm really focusing on right now professionally. Obviously, I'm known for technical And you know, this is just one of my latest videos. This is time is money Okay This one shares the efficiency concepts that I developed in my attempt successful attempts to break and then Recapture the three Guinness World Records for haircutting. Okay, and what's cool about this is nobody wants a world record haircut I totally get that these were charity events They were publicity stunts, but they serve as a fabulous platform for talking about customer service for talking About quality technical quality because any loss of service or quality negates any benefits associated with efficiency Right, but on the other hand, you know what? This is a productivity based industry And there's an unavoidable correlation between what you earn and what you can produce So we really have that efficiency conversation and talk about we want to maintain customer service We want to maintain quality, but We are forever tied to Two hands one place at a time What can we you know until we own a salon and train a team and further develop our ability to Replicate ourselves in that way. So this is just my newest and latest DVD But it kind of lets me share with you kind of where I'm at today Technically, right because technical is such an important part of what we do and where do you where do people get that on Clipper guy.com. Of course need you ask. I mean my god Of course, yeah, you know everything's clipper guy. You want to follow me on Instagram. It's clipper guy. Twitter is You know how it goes. Yeah, and you know what it's branding and I didn't do that and that's important to point out I didn't wake up one day and go. Hey, I'm freaking clipper guy, right? This happened right here on the floor at trade shows I'm standing in the aisle at the booth. I'm working to show three cosmetology Professionals see me because they know me from you. Hey, it's clipper guy. And you know what I went I think I need business cards and and so thank you for that You know they gave me the name right around with it. That's awesome. Yeah, you know I got another prop here Some of you if you've been paying attention to kind of know that I've been talking about one of my newest Things going on in the business, which is Barbara like a pirate and I have a little fun with it It's about because at the end of the day. I mean, right. It's all about the gold, right? Yeah We're out there seeking a chest of gold scallywags So I got to take this off because I get dizzy when I wear that eye patch But what Barbara like a pirate is all about is to be successful in this business What do pirates say? That's right, and it comes down at the end of the day. It's our Success in our business. You got a barber like a pirate. What is our our is? Do you know and understand your rate of occupancy our rate of occupancy? Are you calculating that on a regular basis to know how busy am I really? Yeah? You know what our is our is our repeat request how many of my customers have been with me before? Yeah, and am I really retaining? Yeah, if your rate of occupancy is too high you're not attracting new clients, right? If your rate of occupancy is too low or your repeat request rate rather is too low You're not keeping the ones you're getting right. Those are both indicative of some problems. What about our You know, we're here at a salon software company. I think they probably talk about at some point online appointment booking and stuff like that Yeah, what about our Rebooking the single most important non-technical skill that a professional our industry can ever develop get them on the book before you leave what about the our recommendation of our Retail haircare product you get more energy than anyone I've ever met in my life. I love it just like the equipment Cells they're good to go. You know, but yeah, our are what about, you know, what are the other ours? One of my favorite ours in their referrals. Yeah, are you asking for referrals of everyone? Who's here you cut so I got a fabulous program I tease it out a little bit on YouTube. I shared it live programming around the country But that's Barbara like a pirate and and I'm excited about that because that's another conversation That's not about putting hair on the floor with a clipper But it's something that I've really got a lot of passion for and the third one is kind of new The third one is one I'm excited about because it fits in with some great stuff going on out there I'm a licensed cosmetologist. I went back to school and I'm a licensed barber. I recently went out and got some education I am now a certified personal trainer and What I'm really getting into now a third element of what I'm doing is talking about health and wellness for Beauty industry professionals. Yeah, we got a lot of people out there that are hurt We got a lot of veterans out there that have developed carpal tunnel that have shoulder and neck problems We got a lot of obesity. We got a bad backs and hurt and feet and there's a lot Talk to professionals about taking care of themselves about diet about exercise, you know, I got a Quarter developer right here. We all got time during the day, you know, what if this is a little too heavy Half of it and you know what we can we can build some upper body strength. We can do some shoulder presses We can do you be careful. That's gonna actually be doing this You know what and we can do some some stretching exercises to either alleviate if we're developing some challenges Or if we're some of the young people in our business, you know If you're I talked to a lot of cosmetology and barber school students Yeah, you're 22 years old. You're invincible and you're gonna live forever No, you're not right. You're gonna get old. You're gonna get sore Get hurt and the beauty industry is gonna hurt you if you don't get in front of some of this stuff Right, so things like taking a break three times a day in the dispensary to do some good wrist stretching exercises whole new category for me something real fresh and exciting that I haven't really talked about a lot before and I'm thrilled to share it with you. It's kind of making its debut Yeah, now in these days and here at this show and then so yeah, I got a couple of props here and then nice These are the things I'm doing these days. Yeah, well, I thank you so much for sharing everything that you're doing Definitely check out the clipper guy comm is there anything else that they can follow you clipper guy everything on Instagram Facebook Twitter are you on Instagram? Of course, of course. Yeah, so follow the clipper guy check out his website clipper guy comm Up all this cool stuff Videos and everything is there anything else that yeah, I'm just you know my role Because I am independent is is helping people build and grow their business Oh, whether it's technical or whether it's that business side of it and and or on the fitness side It's that longevity and long-term happiness and success in the business because that's what I'm finding and that's what I wish for everybody else Well, best of luck to you. Thank you to Millennium Systems International for letting us use your booth at the ABS Chicago show We'll check you guys out in the next video. Thank you clipper guy Thanks for having me. All right. We'll see you guys on the next video. Thanks. You got it So number one thing with this is you want to be really close Okay, and no one else has used it today. So it's clean. Yeah, you're germing it up I feel good about that. All right. Good. I'd help the next guy. Yeah, exactly All right, there's I think there's a name for the next guy I think you know what I'm talking about. I do I'm with you Watch splitting hairs the hairdressers podcast live every Wednesday night at 7 30 p.m. Eastern Standard Time or as close as we can get it