 And welcome to Finding Respect in the Chaos here on Think Tech Hawaii. I'm so glad you've joined us today. Today is a very important story about the new Planned Parenthood that has just opened up here in Honolulu. And I am happy to welcome here Ray Sanchu. And Dayton, you're going to have to help me with your last name. I'm sorry. Kavarn. Kavarn. Sorry. I'm so bad at names. And even though you told me about it before, Ann, I still couldn't get it right. Sorry. We are going to talk about some really important things that are happening right here in Honolulu. And Ray, I'm hoping that maybe you could give us a little background of the history of Planned Parenthood. How did it start? Well, 50 years ago, a bunch of volunteers, basically they were all volunteers with one physician supervising. And it was basically just two nights a week at Queen's Hospital where people would come in and ask for birth control and ask for counseling. And soon it turned into a clinic. And then there was some a lot of chaos there. Right? Yeah. We had several turnovers and various moves. But the last 15, 20 years, we have been renting a space on King Street, which is fairly nondescript and you'd hardly know what's going on or that our offices are there. But the problem is that we've grown out of that space as soon as we moved in, actually. Right. I'm not surprised. So are you seeing that that Planned Parenthood started here in Honolulu or did it start in the mainland? Oh, no, move here. Yes, yes, yes. It started on the mainland in 1916. 16? Yes. Oh my gosh, I had no idea. 102 years ago by a woman named Margaret Sanger and her sister and they opened up a clinic in Brooklyn first and then it grew and now I think we have about 56 affiliates in 50 states. And even the states that are not allowing certain services such as abortion, at least they're providing the birth control services. And we also have this telemedicine services where you can call and say, I need a refill on such-as-such and then it comes to you by mail and it's fairly simple, fairly inexpensive. Those are important health services that everybody needs. So way beyond the abortion controversy, these are important health services for everyone. And just my own personal experience with Planned Parenthood when I was a young mother, I was married to a man who was abusive, I finally stood up and left him and he came and he raped me and I got pregnant. And I went to Planned Parenthood because I was in a stage in my life where I was dealing with my own child abuse, I wanted to be the best mom I could be for the two kids I already had. I didn't want to compromise them with this and I came to Planned Parenthood and I know you guys, I mean that's what saved my sanity. I don't think I would have made it through that stage of my life without that help that I got from Planned Parenthood. And I know in my work with domestic violence victims that my story is not unique. It happens all the time and it's such an important service for people. And Planned Parenthood is so wonderful because they don't just take in and shoot you back out again. I mean there are all kinds of counseling that happens beforehand and during and after and made all the difference in my life and I'm so grateful to everything that Planned Parenthood does that you guys are involved in. I just want to say thank you. I've got to worry about that for you. From me and from all other people too, guys help. So, okay, let's get back to the history. Now that you've got my history, let's talk about the history of Planned Parenthood a little bit more and as it started to come up. Now just recently there's a new building that's going to be happening here. Let's talk about that because that's exciting. And we've got some slides from the press conference. So as we're talking about that, if you wouldn't mind bringing up those slides sort of as we go along, that'd be great. Yeah, it's very exciting. I think it was initiated over two years ago by Christine. If you go back one slide, sorry. Christine, she's the one who initiated all of this even. Right, she decided she's the CEO of our, how would you call it, a conglomerate? Our affiliate. What? Our affiliate, yeah. The Hawaiian affiliate. The Hawaii affiliate, is that what it is or just the? I'm referring to the Great Northwest and the White Islands. Oh, right, right, right. It's a big giant title, I forgot. So we have Washington state, Idaho, Alaska and that's it. Right now, but we're taking on. Getting ready to marry her with more. That's coming to come. That's great. So anyway, so she said, well, she's going to look for some property because Elise was coming up and we just can't continue to exist in that space because it's too small. And of course Elise was going up too. And so she said, I have never regretted buying a piece of real estate. So she said, I'm going to do it. And then all of a sudden, she said, we've closed, we own it now. Wow, that's so exciting. And that's Christine Charbonneau, right? Right, Christine Charbonneau. Yeah, exactly. Okay. Our fearless leader. fearless leader, brave and fearless leader. Then the next step, of course, is to improve it. It had already been a medical clinic, a front clinic for many, many years. And it already had small examining rooms and a lot various sinks and support staff. But she says, no, we're going to start all over again. We're going to do it right. So it will last another 50 years. Exactly. So a long ago, and then yesterday was the grand opening. And there you are right there, giving opening remarks. That was wonderful. Surely very emotional to see this wonderful facility. It's incredible. I couldn't believe it as I walked around. And I thought, wow, and everything is so new and so nice. And I'm sure that, yeah, it really is. It'll make a difference for the patients. It'll make a difference for the people who work there. I think it's going to make a difference for everyone, right? It's a fantastic message to the community that we care about you. Please come and see us. And I just think, Justin, you know, we were talking off-camera, just in the current climate, really what you want to say is, pan-parent, is we are here. We are not going anywhere. Our doors are open. And just in this moment in time, when you think of all this going on politically, we're still thriving. We open in a brand new building, we own it, we're in our community, and we're going to stay here for our community. And we're going to continue to expand. So we're never ever thinking about pan-parent is an affiliate and a federation. We're never ever thinking about how we're going to close. We're thinking about how we're going to thrive and continue to grow. I love that. And I think it's really important for people out there to understand that with all the things that you hear in the news these days about, pan-parenthood being defunded and all these other things, pan-parenthood is not going anywhere. So you guys, you still have those services out there for you. Don't lose heart. Well, we're very fortunate in Hawaii that there are no restrictions to birth control and, of course, a very small percentage of our services are involved abortions. And usually most of the people find out early enough so that there are medical ways to abort an unwanted pregnancy. So very few. What's the percentage? Do you know? If you're looking at all the services that we do, three percent of what we do? Three percent. Wow. Think about that. That's a big thing. Many services and the thing for us as pan-parenthood that we are so proud that we have that service available for women who basically need the services. But then we're also there for everyone else in our communities with services like family planning because you really do want to plan for when do you want to have a family and what birth control is right for you at this time. Do you want to have a family right now? Are you thinking down the road in 10 years then we can really work with you and the clinicians educate you on the best contraception for you. So kids are being brought into the world when the parents are ready. Ready. Instead of having these children come to parents that are not ready and then the children end up suffering in the process. And then the clinical staff as well is working with patients who want to have a family and basically telling them how to have healthy children. So what you need to do to basically prepare yourself to have a healthy child. So that goes into it as well. So really it's providing the services but what a woman needs? What do you need from us and we're there for you? I've always thought that nobody has the right to tell me what to do anyway. Should be my own choice. Because we don't, people don't have that right. Just thinking about the right to tell you what to do. No one has the right to tell anyone really what to do. They just need to clean their own house before they try to break somebody else's windows. Being your own windows before you break someone else's. We have a national campaign called No Matter What. Okay. And so it's basically, no matter what your legislature does. We're here. We're here to help you and you know most of it goes unimpeded. So right. And that's an important message to get out there when all these news you know stories are coming out and all this fair campaign stuff is going on. So that's why I'm extra glad to have you guys on this show today. Partly to celebrate the new facility but also to get these important messages out to people because people are scared. People are asking me questions all the time and I'm like oh you know I don't always know all the answers and so I'm happy to be able to reassure people. We even had Maisie Hirono at the the opening. I think we have a slide of that too right. She's a very strong supporter. She is. She's amazing. I have the highest respect for her and I think we are just so fortunate to have her here in Hawaii in Washington fighting for us and for women's rights. And oh I even got to take a picture with her. It was like a dream come true. And in my highest dreams she'll come on my show one day. Yes. And talk about how she's been one of the founding members of the women's legislative caucus. Yes. And so yeah I'm Patsy Minks and we're one of the founding members of the women's legislative caucus and all that they're doing and the new bills that are going through the session this time for women's health and for victim services I think is really important. I think it's really so hopefully maybe one day she'll come on my show too. I don't know. I'm small potatoes so who knows. But at least I got to hand her my card and shake her hand and take a picture with her which was really special for me. Now tomorrow is the big grand opening right? Yes. And so is that open to the public? Open to the public. Okay open to the public from what time? Please come on down from 12 to 3 o'clock. From 12 to 3 and the address is 839 South Baritania Street and it's in Honolulu, Hawaii 96813. All right spoken like someone who doesn't actually live here all the time. It is most of us that live here no where near Kenyans. Just diamond head side of the police station police headquarters on Baritania Street after between Ward and the police station. There you go. Okay yeah there you go so it's pretty easy to find there's a parking lot that's right there too so it's real easy. So for tomorrow on top the parking lot is going to be where we've got all the open tents and the food and the festivities so there will be no parking on top of the building tomorrow. Okay. So if you're coming with guests of street parking but if you're able to park further away and then come on into us that would be great because we're having the festivities outside on that route. Okay well is the parking lot this right next door to you guys? That's on top. That parking lot is open and obviously we're looking at we're not sure whether or not it'd be available to the public tomorrow. So we just want to be cautious. Okay so parking on the street guys come early so you can get a parking spot and walk in don't miss it. You will be bummed if you miss it. All right guys we have to take a break and we will be right back. So don't you guys go anywhere because we're going to hear about the amazing programs and services that Planned Parenthood offers so don't go anywhere. Hi I'm Rusty Komori host of Beyond the Lines on Think Tech Hawaii. My show is based on my book also titled Beyond the Lines and it's about creating a superior culture of excellence leadership and finding greatness. I interview guests who are successful in business sports and life which is sure to inspire you in finding your greatness. Join me every Monday as we go Beyond the Lines at 11 a.m. Aloha. Aloha this is Winston Welch I am your host of Out and About where every other week Mondays at three we explore a variety of topics in our city state nation and world and events organizations the people that fuel them it's a really interesting show we welcome you to tune in and we welcome your suggestions for shows you got a lot of them out there and we have an awesome studio here where we can get your ideas out as well so I look forward to you tuning in every other week where we've got some great guests and great topics you're going to learn a lot you're going to come away inspired like I do so I'll see you every other week here at three o'clock on Monday afternoon. Aloha. Hello and welcome back to Finding Respect in the Chaos on Think Tech Hawaii. I am here with some folks from Planned Parenthood and we are going to be talking about the important services that are there. Dayton and Chew it's so nice I mean excuse me right I'm sorry that's your last name not your first name sorry. So Dean why don't you tell us a little bit more about all the different services that are involved and are available. Right you know yeah thank you for that so and mainly we do birth control and again when we talk about depending on what type of birth control a patient is looking for whether it's you know pills for now they're looking for a longer term type of birth control depending on their family planning we really do work with patients individually to basically suit their needs with with with that type of contraceptive that's right for them. We have well women exams and well male exams and I really do want to put out there about the males because we want our males to come and see us we do provide services to male. Right we always think of it as just being a woman's place but it really isn't and men are being able to open up and reach out for help now more so than ever they've been supported in that. Right and then going back to women as well we have obviously the breast exams cervical exams and obviously treatments for that if basically they have an abnormal pap smear then we're basically there's other treatments that we can work on like oposcopies other may come in for a test call a leap and then you know if there's additional work that needs to be done if we find something that is does need follow-up then we'll refer them out to basically get take care of that. We do HIV testing we do ST testing diagnosis and treatment once I think we just launched really recently is our gender affirming hormone care which is just so great to have in our community because we really saw a need for that and we're really basically looked at our community and what was the best thing to provide for our community and our organization was able to roll that out in all of our states so we're very happy about it. In all of the states it was awesome that we where we manage and then we have the HPV vaccine we do PREP which is basically you know for patients that may be or may get HIV depending on what they're doing this prophylaxis will help them so we're really working with them so they don't become HIV positive and obviously PREP is a testing and then one thing that maybe individuals don't know about is miscarriage management and also menopause management so we have a plethora of services that we do offer to our patients and obviously we do abortions but as I said that's just one piece of what we do and really about family planning. Right you go down that whole big list and that's like at the very end at the very bottom when everything else and I know even in my own case everything else was I was counseled to have contraceptive afterwards just in case he raped me again because he would terrorize me a lot so you know that kind of stuff is is so important for people it's so important for people because we don't a lot of us don't know like now that I'm you know 60 I get it I wouldn't be so scared but when I was you know 30 years old I was terrified I didn't know where to turn or what to do right and so and I know there's a lot of people that are like that and we have caring staff and clinicians that they can come and see and when we're looking at the types of insurance we accept all types of insurance all types of insurance that's important that's really important even to know that um so you do you have like a program or something that you're connected with all the quest insurance too we're all credentialed with all the quest plans so all the patient can come to us like you the lower care HMSA uh ohana um united health care we contract to do with every single one of them right so for people who don't have insurance we're talking about that that's scale sliding scale care no matter what and what we're saying to patients who don't have funding like we will totally help you with the services so don't be afraid to come to us we have programs that wait where we can help our patients because it really is about our patients feeling the dignity and respect and no embarrassment of the fact that you don't have the ability to pay so patients which who don't have insurance please come on down and see us don't don't be afraid to do that we'll take care of you that is so awesome and so encouraging to hear about and talk about and so walk us through what it would be like if someone called up and said i need help right what's what's the first thing that you do with them right so we have a call center which is our patient active center is actually in seattle so when they're calling all our appointments are scheduled by our call center staff so actually don't make appointments in the clinic and basically our paramount thing during the serving our patients that walk through the door not being on the phone wow that's so we have an amazing team that take care of that and also our patients have the option to schedule online so if you just look at Planned Parenthood Honolulu you can schedule online for an appointment so that is available that's really anonymous i like that i'm sure a lot of people like that and anonymity right be able to just do it online you can do it online and pretty much after that so they'll take all your information your demographic information insurance if you have it if you don't don't worry the schedule your appointment for you and then what you expect when you come to the center is you're coming we'll greet you at the front desk we'll give you some forms to fill out we're actually going live with our mobile check-ins so you'll actually check in on a little tablet and that's going to be going live next week so we're trying to cut down on the paper make it easier for our patients to check in and then after you check in for your services then you'll be seen by a medical assistant we'll basically go through talk to you about you know why you're there for the visit take your vitals basically prepare you for to meet with the clinician of the doctor so depending on what service that you have for the day right um once you've met the doctor they'll basically look at the reason for your visit give you that diagnosis and assessment and then take care of you whether or not it's it's birth control whether like something else that you're coming in from that day you need treatment they will take care of that and pretty much then you're done and we really try to do that visit with an hour so from the time you hit the door the time you leave us you want to really sort of crack that down to you've been there for an hour well that's like unheard of you can never go to a doctor's office and be done in an hour oh my gosh that's remarkable I wonder if you know being digitized like the going digital with everything that really makes it totally help with that everything even for the the office staff in the back they don't have to take that written stuff and enter it into a computer it's already there that's got to save a bunch of time the technology is really helping us to basically provide that excellent superior customer service because we really want to make sure our patients are taken care of them and time is precious so we want to basically make sure that they get they get in get the care that they need and they can leave timely and the little piece I didn't had was we have free parking on the top of our building oh my gosh that is pretty big which is huge roofed up parking 60 spaces 60 spaces because of the real estate we bought oh nice that was a good job Christine right you did well you did well you did well wow that okay so I had a question and now I lost it rats um oh well but um so I think that is just amazing free party on the top how do you get to that parking though because I'll tell you I went around the block six times right by the front right side as soon as you see our building you're gonna go you slow down and you turn right it's that first driver going up okay I know where it is now if you drive to a partial pass it yeah I noticed I went around the block six times and ended up in the parking lot next to it oh well I did park and I was okay but wow so now how long has has Planned Parenthood been in Hawaii 52 years 52 years yes yes wow yes but in different you know form formats right well it started out that way just very small very right part time volunteers and so do the doctors volunteer now remember my question now how many doctors do you guys have stuffed out one two three four five quite a few five drops that come in it and they're not there on a daily basis right but there's five of them that staff the but on the on a daily basis we have um nurse practitioners that basically are there on a daily basis I love nurse practitioners my main doctor is a nurse practitioner because my mom was a nurse practitioner right so I have you know the highest respect for them and I um I know that they're really good they have time they know more than the doctors and I don't know well seems like it anyway I uh I know that I love my nurse practitioner and they think that they they tend to be more relatable to patients I know for my own case anyway I find that I find her way more relatable I'm not intimidated by her and most and most every nurse practitioner I've ever um seen is that kind of approachable not intimidating and I think that Planned Parenthood more than anywhere that's really needed yeah it is it is so was it maybe in the beginning a lot of nurse practitioners that sort of got this going or did they kind of come on after the fact I just volunteers with with a physician's supervision oh I see okay because so much of it is um you know talking to the patients and finding out what their needs are right you know and calming them down I imagine 52 years ago you know 18 year old going oh my gosh I can't imagine must be like scared to death then hey 30 years ago I was scared to death so I can imagine yeah right I can totally imagine yeah and even back then there were people that were against it but you know Dayton you had said something about um about how much more support there is you know the maybe the naysayers cry really loud right but the support behind it is huge and so I know Planned Parenthood is not going anywhere and that really makes me feel good I'm glad to hear that I'm very reassured by this show today and I wish we had more time but thank you so much for having us I know we're out of time but I hope you'll come back I want to be able to check in with what's happening how things are going I want everyone to remember that tomorrow from 12 to 3 12 to 3 at 8 93 no 8 3 9 8 3 9 at 8 3 9 South Bear Tanya Street there's going to be a grand opening of the new Planned Parenthood facility and I really encourage everyone to go please come on down I want to thank everyone for coming to join us today here and finding respect in the chaos on Think Tech Hawaii and I hope that you'll join me next time