 I'm Wendell. And I'm Roberta. We've been Kaiser Permanente members for many, many years. I've been very healthy all my life, never been in a hospital for any serious conditions. At the age 68, I suddenly came down with a rare genetic liver disease. He came home from a softball game and he didn't look well. His legs were swollen. His eyes were all yellow. And I called the doctor and he said, take him right to the hospital, which we did. And as soon as we walked in the emergency room, they said you have a liver condition. They said he was going to have to have a transplant. We were in touch with the liver coordinator from Kaiser Permanente and she was working on trying to get him set up, put on the transplant list. And he had lost so much weight and he looked so bad. And within a year and a half, I knew he wasn't going to live very long. So I kept calling the coordinator and telling her she had to do something. You've got to get him a transplant because I said we've been married too long for me to give up on him now. So do something. The important role for us is to be a coordinator of the whole process and make sure that the patients are aware of what needs to be done, make them feel like they're supported in this process and that they can always contact us with their questions and concerns and then working with the specialists at the transplant centers. So I think we're just kind of the go-between that facilitates this. We got a call from the coordinator. She said that Cleveland had a liver for him and we should make our arrangements. So I called the number they had given me and they told us to get to Centennial Airport as soon as we could. They put us on a jet and flew us to Cleveland and he was on the operating table within a few hours. In certain situations, it is critical that we act quickly. And a lot of times we end up working with airlines or private air transport companies. We need to set up the lodging for the caregiver and the person who is going to be receiving the transplant. So when our members do go out of area, it's really important that we coordinate that and do it in a very, very timely fashion. If it was not for Kaiser, I wouldn't be here today because we had such good care and everything that was done for us by Kaiser taking care of everything, the hotel, the transportation, the doctors. Everything was taken care of by Kaiser. I can't say enough for what they did to keep me alive. And that's the only reason I'm here today. Thanks to Kaiser.