 Hi, Dr. Jared here. A little bit late. We had a snow day. I had fun with the kids So Friday flop here on a Saturday, but I am here working a little bit on presentations here for next week Finalizing things touching things up and the flop is the words that we use We talk a lot about the words and the verbiage at our office now that we use with our patients with financing I'm gonna share a lot of that that we've learned through actually Kathy Jameson and Jameson management but one of the words that I find that I use a lot is small and you have a small cavity and that devalues the treatment for that tooth that needs to be treated Yes, it may be small, but that doesn't make someone want to move forward with the treatment So one way that you can change the verbiage on this is to say an area of concern Instead of a small area, you know a small spot That's one way that you can change the language to still put importance on the treatment Or maybe it's something you're waiting on and I'm going to share a lot of these tips with our colleagues on definitely with billing And how to communicate with patients. It's really astounding what I just learned Putting this together from the cost What it cost to send statements out so keep that in mind Pay attention what you say and if you're saying small you pay attention On next Monday, or if you're open for Martin Luther King pay attention See how many times you say small and start changing that to an area of concern