 We're gonna go ahead and start with Colin Stevens. Again, he's director of technology at USA. Hello, he focuses on providing a safe and reliable platform for refugees, the immigrants and asylum seekers to connect with tools and services they need to thrive in the US. Colin, I'm really excited to hear more. So over to you. Thank you so much for having us today. I really appreciate the opportunity. Go ahead to the first slide. So USA. Hello. The next slide right there, sorry, yeah. USA. Hello is a comprehensive online hub with multilingual information and classes for immigrants, refugees and asylum seekers. All our resources are completely free and we provide that through three different means. One is a website with hundreds of information pages that are professionally translated into seven different languages, everything from how to navigate the citizenship process, how to get a driver's license to cultural norms in the US. We also have a free online classroom that offers GED and citizenship courses. And then our local resource finder app, Find Hello, that I'll be talking about today. Next slide, please. Just real quick on the current immigration landscape in the US, I'm gonna call with the Customs and Border Patrol this week. They reported to us that 7,600 arrivals a day at the Southern border, 2,000 being released a day to the local NGOs, 250,000 resettled refugees over the last five years with a proposed ceiling of 125 next year. Hopefully that'll be higher with what's going on in Afghanistan right now. 300,000 asylum claims, 11 million plus temporarily documented or undocumented workers, plus the network of resettlement offices, shelters and orgs. Next slide, please. And so the problem we're trying to solve is that immigrants, refugees and asylum seekers face a number of challenges, including lack of access to resources and vital services, including medical care, mental health treatment, language learning, job training, education, even food help and housing help. And on the other side of that, the resource providers including shelters and resettlement offices lack a single place to store and vet information to make that information easily accessible to their clients. So next slide, please. So FindHello was developed in partnership with UNHCR and was released in 2019. Again, it's free. There's no login required. It's accessible in a web app version as well as on Android and iOS. So it's a hybrid app. It's available in English, Spanish and Arabic currently that uses the Google Maps APIs to get directions and connect to phone calls. And we have over 4,000 curated resources and 200 plus cities at this point. And we're able to search for categories like legal services, ESL, healthcare. And you're also able to add and suggest resources and flag problems with resources from within the app. And another cool feature is that it's available offline. So if you know you're going to a destination or you're not sure if you're gonna have Wi-Fi or internet connection, you can search that city. It'll grab resources within 25 miles of your search and store that on your phone for you. Next slide, please. I think the easiest way to kind of show how the app works is through a story that was provided to us based on a story provided to us by one of our partners on the Southern border. But Jermaine fled Civil War in Togo and was resettled in Des Moines, Iowa after 14 years in a refugee camp in Ghana. He later then moved to Phoenix to start a family and he used Find Hello in both those cases to connect with resources. So next slide, please. So initially upon arriving in Des Moines he was given a packet of information before he went there with some of the basic resettlement information. He lost that information, the packet that he was given and remembered that during his orientation that he was given some information on Find Hello. He was then able to use Find Hello to search in Des Moines and then drill down to the resettlement services category. As you can see there's nine different categories that you can search from there. Next slide. And he was able to connect with the Iowa Bureau of Refugee Services and get back all that information and get in touch with the services that he needed. He was able to, you can see that you can use the app to go directly to the website, call them directly or get directions from your current location. Next slide, please. Later on he decided that he wanted to move him and his family to Phoenix, Arizona for the better weather and remember that he could use the app to help search for housing help in Phoenix. And so he was able to search in Phoenix under the housing category. And next slide, please. And connect with Fibco Family Services and get connected with their affordable housing program which helped him find housing in Phoenix and complete his move. Next slide, please. Just a quick note on the technical stack. It was developed in Ionic 5 which allows us to have one code base for the web app iOS and Android. It uses Apache Cordova to pull that off and Angular as the JavaScript framework on the front end. The backend API is a Django REST framework and uses a number of plugins, Geo Django and yes, I just said Django REST. So next slide. So what we're looking to do is build a network of partners nationwide to help keep the data behind the app accurate, up-to-date, add as many resources as we can. Obviously the app is only as good as the data behind it. Recently we completed work on a simple file uploader that allows our partner organizations to just work in Google Sheets or in Excel file and then we're able to consume that on our end through the template which prevents them from having to deal with the Django admin interface which has been a struggle for some folks. Last slide. So really what we're hoping, what we're asking for and what we're hoping to do is kind of continue to build this network. So if anyone is interested in helping us kind of make this the go-to place for resources for refugees, immigrants and asylum seekers, we'd fill out our partner form. It's a bit.ly URL at USAHelloPartner. Yeah, I think the more people we can get in, I think it's really important that there be local services, that there be local operators that are working on services in their area because I think that the local knowledge of what's available and how quickly things are changing is crucial to the success of the app. Up next, let's welcome Sarah Haj Hassan. She's the partnership manager at Targemli. She works to forge partnership with organizations to eliminate the language barriers they face. She was a master's of social warfare with a focus on management and planning from the University of California, Berkeley. And she is passionate about social justice and collaborating with diverse communities to design programs that increase equitable access and wellbeing. I love that. Thank you for being here with us today, Sarah. Over to you. No, thank you for having me. It's an honor to be a part of such a cool group of presenters. I'll dive right in so I don't go over time. A bit about us, Targemli is a tech non-profit. It was co-founded in 2017 in response to the Syrian refugee crisis. Next slide. Prior, next slide please. There we go. Prior to COVID, we were based in the SF Bay area, but now we're a global team of engineers, humanitarians, building tools to help displace people, have their voices heard. We have a simple core belief that it's a human right to be heard and understood and that nobody should be denied support because of their language. Next slide, please. So the problem kind of became apparent when the co-founders volunteered in a refugee camp in Greece. And they noticed that the lack of language access between the aid workers or volunteers and the refugees was causing a lot of issues, including inequitable access to services, an efficient provision of services, and then different family dynamic things when members of the family were translating for each other. And the problem was that it was either high cost and low coverage from remote interpreters or you had to wait lots of hours and there was scarcity of in-person interpreters or you had to gamble on AI, which is not very reliable yet for a lot of languages. So a lot of organizations agree with us that language access is a huge pain point. The translators without borders says that only 56% of refugees can understand the info they've been given. And the UNHCR says that the complexity of working in multiple languages is a key challenge. And actually, I don't know if you all know this, but asylum cases that are, you know, filed in languages that the UNHCR does not have capacity for are automatically rejected. And the international Red Crescent and Red Cross say that speakers of minority languages are more vulnerable when a crisis hits, which is obvious when you think about even how an asylum case is rejected. So next, Tajimni is a mobile app that crowdsources volunteer multilinguals to provide free interpretation translation. We connect you with a live translator and interpreter in 60 plus languages in under two minutes. Next. So far, we've connected someone in need over 25,000 times. We've translated over 1.5 million words and we've interpreted over 62,000 minutes. Next. All right, I'm gonna show you a little demo of how the app works. The actual technology was designed in a way that is simple to make it accessible to people with lower tech literacy, but also people who don't necessarily speak English. First, you go into the app. You select the language pairing of your choice. So English, another language, another language to another language. You can also select different filters as part of our premium version, but the basic version, you select the language selection, request. And that's where our machine learning algorithm reaches out to the most appropriate volunteers we have for your request. At the time, it could be anything from time zone, levels of fluency and any specifications you request. Our volunteers receive requests on their phones. And the first volunteer to say they're available is connected with you in a session like this. In the sessions, you can text, you can send voice notes, and you can send photos, and you can get on internet calls. And all that service is 100% free and accessible to anybody who needs it. After you're done with the session, you can rate and the session. If you wanna know a little more about what makes us tick as an organization from a technical perspective, here's a list of the tech stack for the organization, which is quite comprehensive. Next, the use cases for Tashinia are very varied because language access is a common issue faced in various service providers, whether it's pro bono lawyers working on cases, medical clinics, refugee camp services, refugee resettlement, schools. And so we really offer that service to anybody who needs it from refugees, asylum seekers, immigrants, or these organizations. Next, if you're wondering how you can get involved, if you are multilingual, you can volunteer with us and sign up as a volunteer. And if you are an organization that requires language access or you know someone who requires language access, you can also share our app with them. You can download our app by going to tashinb.org slash start. Thank you. Next, we have Abby Davis. Abby is the resource coordinator at Asylum Connect. She holds a master's of science in international development from the University of Edinburgh and a bachelor's of art in Latin American studies in Spanish from the University of Virginia. Her master's dissertation was focused on improving the use of small scale tourism revenue in rural indigenous communities in Mexico. She has worked for various global nonprofit organizations focused on asylum, immigration, trafficking and community development and has an extensive experience working with victims of trauma, trafficking and unaccompanied minor. Abby lives, she lived in five countries and she speaks English, Spanish, Portuguese and Swahili. That is very impressive. Over to you, Abby. Welcome. Thank you. Hi everyone, I'm Abby and I will be presenting on behalf of Asylum Connect. Next slide please. So Asylum Connect was created to address the issue of LGBTQ asylum specifically discrimination and violence against LGBTQ people throughout the world especially in the 80 plus countries where it is illegal or fundamentally unsafe to live openly as an LGBTQ person including risks of prison time and even death. Next slide please. So regarding asylum in general some other speakers have already spoken about this but tens of thousands of individuals are forced to seek asylum in the US each year facing barriers to access to legal representation, medical care, housing and other social services. Many asylum seekers are affected by the extreme backlogs in US immigration courts and waiting times often unable to work or support themselves facing retraumatization and discrimination. Next slide please. So this reality is even more extreme for LGBTQ asylum seekers who face unique obstacles during resettlement. Specifically they are 97 times more likely to be sexually assaulted than other detainees especially trans women. And while they have escaped their home countries due to violence or discrimination they're often met again with discrimination upon arrival in the US specifically within the immigration sector and from social service providers themselves. So as a result, LGBTQ asylum seekers often face increased risk of homelessness and isolation and further lack of access to LGBTQ affirming services and asylum seeker accessible services. So oftentimes they are forced to give up their asylum claims and face deportation back to their dangerous home country. Next slide please. So given this reality Asylum Connect was created as the first ever app for LGBTQ asylum seekers to connect them with an array of services including legal support, medical care, mental health care, food and shelter, education and employment and other social services. Before Asylum Connect there was no holistic support system for LGBTQ people specifically fleeing persecution. So we began in the US and we since have expanded to Canada and Mexico and we hope to eventually expand really all over the world. Our next plan is the EU. Next slide please. We call it our catalog. So we have a US catalog, a Canada catalog and a Mexico catalog and our catalogs instantly match users to independently verified LGBTQ affirming and immigrant friendly legal, medical, mental health and social services 24 seven. We are accessible via a web browser as well as an app iOS and Android. And currently this is incorrect but our free platform is available in now 44 US States, Canada and Mexico. It can be accessed from anywhere in the world it's just that the services that we list are in those locations. Next slide please. So this shows what our app looks like from a web browser. So as you can see at the top it says the United States catalog so this can change to the country of choice Canada and Mexico as well. Then you click the city that you're interested in looking for services. So here we have New York City and then there will be a dropdown of all the different services. Here you can see a few and then under each service there'll be a subgroup of services. So we can see here under medical there's dental care, HIV and sexual health, medical clinics, physical evaluations for asylum claim, trans health and women's health. And then the map will automatically update to the location of that service as well. Next slide please. So one important feature of our app is that it is completely anonymous. We do not ask our users for any personal information and no login is required. However, if you do want to create a login there are kind of some special features. All of our direct service providers are vetted by trained volunteers, interns and staff members to make sure that they're welcoming to LGBTQ asylum seekers. We do implement a safety exit button that allows users to quickly exit the app if they are browsing in an unsafe environment. So like if somebody walks by them and they're not out to that person they can just click the safety exit and there will be no history of that app. We also operate a documentation filter which allows users to filter out services that require specific documentation or costs such as medical insurance, proof of age, income, residence, photo ID or referral. And then as for translation we're currently available in English with over 100 languages on demand via Google Translate. But we do currently have a translation team specifically right now for Spanish. So the majority of our pages have already been translated into Spanish. We're just waiting on some tech updates but shortly later this year all three catalogs the Canada, Canada, US and Mexico will be in both native English and Spanish with the other languages on Google Translate. Next slide please. And then here are just a few other features. So as I mentioned, if you do create a login there are some extra features. One is that you are able to save and share resources by creating a favorites list. So if you do create this favorites list then you can share with your client or other service providers. You users with logins can also leave ratings and reviews. And if we see an organization that has received a negative review we'll do our own due diligence to investigate that review. And if we do decide that the review is accurate then we will delete it from our catalog. Users can also suggest new services through our public resource submissions form. Next slide please. So this here shows our tech stack. I won't read through it but if you're curious, next slide. So our long-term goals are to become the go-to platform in North America for LGBTQ folks fleeing persecution. We also hope to soon create a multilingual helpline staffed by LGBTQ people who have themselves personally fled persecution as well as act as a common application to streamline intake and provide direct referral support with select service providers. And we are also shortly implementing a brand refresh to make it clear that we serve LGBTQ people of all statuses. So that includes asylum seekers, resettled refugees, undocumented folks and people under other forms of relief such as SHS, TPS, TVSA and homeless or isolated youth. And next slide please. So if you are interested in helping us out we always think people to help us spread the word. We are most interested in just spreading the word amongst people that work in the sphere as well as with any users who might benefit from using our app. Again, it is completely free. And we are also currently actively recruiting for volunteers, interns and staff members. So if you are interested, please reach out. So next we have Alicia Barretta. She is the product manager. Alicia, she is a facilitator, researcher and builder of all things. I love that my kind of woman who is currently the product manager of a rival advisor at Pesky. Over the past 10 years, she's worked with immigrants and refugees in the US and Canada on community engagement research and service design projects designed, guided by power sharing, reciprocity and anti-racism and equity. She draws on her experience as a newcomer in many countries to emphasize and uncover users' everyday pain points and turn them into prioritized issues. I love that. Alicia holds a master's degree in human geography from the University of California. Excuse me, South Carolina. I got it right. Thank you for being here with Alicia over to you. Thanks so much for having me. Yes, as Aretha mentioned, my name is Alicia and I'm the product manager for a rival advisor, which is one of the many products from my organization, Peace Geeks. Next slide, please. Right, so Peace Geeks. Finally, someone north of the border for those who are asking, we're a Vancouver-based nonprofit organization that builds digital tools to empower communities in the pursuit of peace. And you can check out our website at peacegeeks.org. So with this app, the problem we're trying to solve is that local immigration partnerships across the Metro Vancouver area said that access to information and services is one of the top priorities to strengthen resettlement efforts, as you can imagine, in a national newcomer outcome survey in 2018 and 2019, about 70% of people who weren't already using services didn't even know that there were free services from the government available to them. So that's a bit of a problem. Next slide, please. So we went through a community different process. Oh, interesting, the slides are a little funny, that's okay. So we went through a process to really do a situation analysis to ask how can we solve this problem? We pulled in advisory committees from the settlement sector, frontline workers, tech advisors to partner with existing community data sources. So BC are the people who collect service data for us and we're partnering with them. We don't actually do collection of services. And we consult with the province and newcomers guide to BC. Then we moved on to usability testing and user interviews to make sure our product was correct. Next slide. The product we have is called Arrival Advisor. It's a free multilingual app that helps immigrant refugees in BC and soon other places find information and services to plan their settlement journey. Next slide, please. It's very important that it is anonymous and also available offline for accessibility for many users. So there's no account needed. There are no personal data shared with third parties. You can delete any information that you've entered, save to the app at any time. And the topics and services that folks bookmarked are available offline as well. So I'll get into a bit on the app. This is the first screen. So folks are able to select language. It's currently available in seven different languages. And then they start and you can go to next slide. So we just give a bit of information about the onboarding. You can go to the next slide. We let folks know that they can find service providers who can help with their settlement journey. Next slide. And also that they can bookmark topics they want to look at in the future. Next slide. And we also have an optional questionnaire to help kind of narrow people down to the resources that would be really helpful for them. So the next slide shows that. That's a questionnaire. We have over 10 additional questions. So including how long have you been living in Canada? What's your family situation? What's your immigration status? That can really help to focus the services that folks are looking for. So the next slide. Very exciting. New topics have been recommended based on people's answers. So it then takes folks to the home screen in the next slide. And it shows the topics that are recommended specifically for them. So the topics are kind of for folks to read through and orient. And then each topic is connected to services locally. OK, next slide. All right. So yeah, you can look at British Columbia and choose language. Next slide there. These are just some of the topics folks can look at via all of them. If they don't want what's recommended, they can look at all of them in this screen. The next slide is a bit of a sneak peek. We're expanding to Manitoba very quickly. So this just is an example of how we change the UI and also showcase beautiful illustrations. OK, next slide please. And this is where folks can just go to search. If they don't want to look through the topics, they can just search for any service based on their location, based on any location really. All right. So yeah, this is our tech stack. If you want to read a bit about that. Might change to Mongo Database in the future. I'd love to chat with other folks about their experience of Mongo on that. And the next slide has a bit of a call to action for everybody. If you're interested, PCS is running our Give It Up for Peace campaign. So we're actually connecting. We're having organizations donate and then staff connect with newcomers one-on-one to do a bit of exchange and community building on top of that. So you can check out giveitupforpeace.org if you're interested to learn more about that. And that is all for me. Thanks so much. So we're going to go to the Q&A. If you have a question, go ahead and type it in the Q&A. It's so hard to follow the chat. We're going to go ahead and start with an anonymous attendee who said, when we build apps around immigration and refugee needs, how are the speakers assuring that they are decolonizing the approach, designing and creating with as opposed for? Question mark. So anybody want to take a stab at that or all of you start with Alicia, do you have an answer for that? I do. Yeah, I think that it is a great question and it's definitely an ongoing struggle for sure. I think that when we're designing something like this, which is for newcomer users, but really needing input from settlement workers and people working in the sector, it is easy to kind of lose sight of the newcomer perspective and instead really let people who work at organizations' perspectives kind of guide things. Of course, it's very important as well to hear those folks' opinions, but I think that in a way that can actually replicate colonial dynamics. So I do think that trying to really go back and focus on the user and get involved with newcomer communities and giving newcomers opportunities not only to test out our apps, but learn how to lead testing for their communities and grow their professional skills as well and give that reciprocal benefit is the best attempt. Thank you. And I see Alicia as somebody else. Go ahead, Colin. That's a great answer. I just said during the development of Fine Hello, we worked with a refugee tech council. We called them. We recruited a bunch of folks in the Portland metro area to kind of vet the designs even down to like the colors being used and that kind of thing. And then through our partner networks, we're kind of constantly collecting feedback from people who are on the ground using the app through the shelters and that. So I think it's a really like iterative process and just being really open to making changes, even if like from the tech side, they wouldn't be the most traditional way to approach things. I think being really flexible around that's key as well. But Alicia's spot on. Well, thank you, Colin. That leads to the next question. It's about USA Hello. It says, is Fine Hello open source in any way or are there any plans for openness in terms of data, maybe through humanitarian data exchange or otherwise? Yeah, the code currently is not open source. It's something that we've been playing around with as we kind of look at different models for continuing to develop the app. But currently it's not. We're happy to share the data with groups. We've had talks with Bertha, a couple of other orgs that are collecting similar data to try to kind of use to have our APIs talk to each other. But we also worked with an org that I'm spacing the name on right now who did a mapping app for all of the resettled refugees in the US for the last 10 years. And they used our API to kind of provide resources so you could drill down to an area where people have been resettled and then see the kind of the resources available. So we have used our API to partner with other apps and are totally open to doing that in the future as well. The great thing about the Django REST APIs, it makes it really easy to share the data. So. Great, thank you so much. So Anonymous Tindi, you asked a question. Is this only for USA organizations from Canada? So wondering if this is relevant or not? I'm not sure if you're talking about all the apps or specific app. Would you rephrase your question in the Q&A? Here's a question from M. Pajico. It says, what type of immigration legal services each site provides? For example, affirmative asylum only, removal defense, only family petitions, et cetera. I think of which one was Abby working with asylum seekers? Yeah, I can take this. So we don't actually provide legal services ourselves. We connect folks with different service providers, including legal service providers. So we do provide a list of, so during the demo when I showed the medical care and then you click and there are subgroups, the same can be said for legal services. So if you click legal service, then it will drop down and you can say affirmative asylum, removal defense, DACA, SIJS, different categories. So we do try to provide as many as possible. We currently do not work with family petitions because since when we were established, we were focusing really only on asylum seekers. We have since definitely come up with different categories of people that we serve and we are, as I said, hoping to start serving all LGBTQ folks. So that will include people under all titles. But right now we do not do family petitions, but we do do both affirmative and affirmative asylum as well as deportation or removal defense. Anybody else wanna add to that? Okay, I see a question from Asana, I think that's how, to all panelists. I'm a PM in the tech for good space and recruiting users for vulnerable communities for users, research testing is always the biggest challenge. It's gotten even harder to do so remotely during the pandemic. Are there any tactics you found to be helpful? So we'll go down the line and start with Alicia. Yeah, I'm glad you asked. It is definitely a huge challenge for so many reasons, right? People are busy dealing with their own lives. So to ask them, hey, stop what you're doing. Come test out my app. Knowing that it's kind of for the sake of helping future users and might not actually necessarily help this person doing testing, right? There's huge ethical questions that come up out of that. I'm new to this organization. So I haven't really been able to implement some of the thoughts I've had. But one thought that I've had and that I kind of hinted at in my last answer is how can we make this testing something reciprocal where instead of just saying, hey, I'm a person who wants to come into your community and do this testing, maybe you can find a community champ. So I know in the newcomer space from what I've seen, there's always those champions who've been here maybe three to five years and they are the community resources that everyone's going to and asking for help. And they're kind of working as settlement workers just volunteer base as community members. So how can we find those people, find out what could help them like professionally? And then yeah, maybe there's some sort of certification that we could give people on user testing. And it's something they could put on their resume that says, I in my first language led this user testing within my community. Obviously it would take a lot of coordination, a lot of planning and a lot of hours. But I would like to explore what that could look like. Well, great answer. Alicia? I mean, Sarah, did you want to answer that as well? Yeah, sure. It is really difficult for us as well to get a lot of feedback. But realistically right now, the main people using our app are actually organizations. It's really hard to even get the app in the hands of refugees and immigrants unless it's through organizations who are introducing it to them. So we ask our partner organizations on their feedback when they introduce it to clients. We ask the clients themselves, we have actually kind of like a chat service in the application itself where we can message people directly through the app, which we do sometimes as well to ask for feedback and input. So having kind of like a direct contact way is really good. And honestly, especially with translators so when it's not a beneficiary, what we do a lot of times is we actually request ourselves, get connected to somebody and then say like, hey, do you mind giving us five minutes of your time? We have some questions. So I guess we have the advantage of having that direct connection if we want it. Yeah, good point. I'm not sure if that helps answer your question. Well, yeah, he wanted to know working remotely has been hard and what are your tactics? Abby, what about you? Yeah, so I echo everything that has been said. It's definitely very hard to find people. For us, there's also the added issue of us working in the US, Canada and Mexico. So finding people in those three countries as well as English, Spanish and French said we are actually currently doing this UX user user-reality testing specifically in Spanish. So if anybody has any clients or they themselves identify as an LGBTQ refugee or asylum-seeker immigrant, we're definitely interested in your support in that. We are offering a Visa gift card. So that's one way that we've been able to do this without feeling like we're necessarily sealing people's time. So trying to offer somewhat of an incentive. Also, I would say at asylum, kind of we tried to have ourself volunteers and interns be as representative of the population that we serve as possible. So we were actually founded by an LGBTQ asylum-seeker. So we do kind of have people that work with us and for us who do represent this community. So I would definitely say that that's always ideal as well. Thank you, Collin. Did you have anything to add to that? No, I don't have much to add to that. I think everybody kind of touched on everything. I think it's true that most of our feedback comes through the shelters and providers. I think working with that group in Portland was pre-pandemic, but I think doing things to kind of keep a group of people together and keeping that relationship fresh. So kind of continuing to ask them for feedback, keeping them involved in decisions. And I think we've done some small incentives as well. But I think kind of really them feeling like their feedback is being incorporated, like they're actually a part of the process. And I think the more you can touch in and work with them, the more that becomes true. Great. So here's a question from Claudia. How can we apply to team up with your organizations? I work with mostly farmer workers and I was wondering if your apps have also... Information, excuse me, also in remote areas. So great question. A lot of immigrants in remote areas. Colin, we'll start with you. Or anyone can answer that question. Yeah, this has come up several times in working with the shelters in Arizona that we've been working with. And it's really just about growing that partner network and finding the people that are working in those rural communities that are aware of the resources that are available, even if there are only a few. And so that's kind of been the only way that we've found to do that is to really be connected with the people on the ground doing the work and try to take that feedback and get as many resources as we can added. So I think the importance of us growing this national partner network, I think that there's no substitute for that knowledge that people that are actually working in those communities have. Great. Anyone else wanna add to that? Yeah, mine is not specifically to resources, but if the farmers are non-English speakers and they're in English speaking area, we've actually reached out to a couple organizations working with farmers just to advocate, to have them download the app and use it as a tool because a lot of times those voices are lost in terms of advocacy within that realm. And so, yeah, please share it. We have one pages on our website in different languages. So you can share how to download and use the app with people who don't speak the language itself or English so that they can use it themselves as a tool to advocate. So. Thank you. Anyone else? Okay, here's another question. How are legal service providers added to the apps to ensure that the people who are on the list are not notaries and are qualified legal service providers? That's a great question. Anyone can answer that one. Yeah, we have some pretty strict, that's kind of the trickiest category, honestly, connecting people with quality legal resources and there's also a lot of bad actors in that space. We try to do our best to rely on board members with legal expertise to help some of the ones that we're completely unsure of. And again, just relying on local knowledge of who the good and bad lawyers are, I guess not a great way to put it. But we're also on a call with CWS. We're helping support their helpline with the app and speaking to their call center manager, he had the idea of possibly trying to set up some sort of cost framework that they would have to be tied into to be able to provide services on the app. So it's kind of a down the road idea but kind of them having to be locked into pricing to be able to offer services on the app as a way to protect people. So that was just an idea, but I'm gonna see where it goes. Great. From Ben, hi, Ben. I noticed that a lot of Angular, I might be saying it wrong, might be Angular and React. Is there any reason why organizations are using React over Angular? We're preparing to redesign of smartresponse.org which is a great website with an all volunteer development team and would appreciate your insight. This is for anyone, anyone can answer that question. Thank you, I see Sarah typing a response to him, great. But if you want to let us know that would be great. So Angie said that helps with, we just need to be able to translate as they come in and ask questions. So I think she was responding to a question that was asked. An anonymous attendee asked, are you all supporting SMS in your tech? I think a lot of you said you were doing texting. A few of you said it was text, right? Abby? Yes. So in terms of, sorry, I just wanna clarify the question. That's why I paused beforehand. Our app does enable texting back and forth, but it's via the app, not via WhatsApp or SMS texting on the phone. But yes, you can like text back and forth so you can text back and forth with messages, copy and paste into other applications if you did wanna communicate via WhatsApp or texting or email. So you can do both kind of text translation or you can do interpretation on phone calls. Okay, great. Compassionate Atlanta asked, how can we add this for our city? I'm not sure which app she was speaking about, but I know Alicia, you're in the DMV area. I'm currently a rival advisor is only in Canada. So we're in the province of BC and Manitoba. We're definitely looking to expand. So do reach out if anyone's interested in talking about an expansion. Okay, what about the other apps? How can they? We have resources in Atlanta and we'd be happy to work with you to kind of see what we have listed and work on growing that list, writing that list with you, that'd be awesome. Great. Just follow that link that Liz posted earlier in the chat and it'll be on the slide deck as well, thanks. So if there are any more questions, please type them in the chat room. And I know from everything that was said, I know there were some aha moments, I know there was something you learned today. So share with us in the chat room, one thing that you learned today and even there's something that you think that we need to know. Won't you go ahead and share them in the chat room? Please feel free to do that. So looking at the Q and A, thank you for you all answering those questions. And Ariel's saying thanks everybody, it's great to see what's being done on a personal note. Hope to see more of these services considered open source in the future, great. Ellen says all of the free sources aren't advertised or known, that is so true. That is so true. So help us spread the word, share this YouTube video when we provide you the link to it so more people can know about it, put it on your social media, send it to your friends, send it to coworkers. So share, share, share. The seat of life said the best thing is through TechSoup. I love this, I'm learning that. There's always help for everyone and I love how TechSoup connects us to all kinds of organizations. So true. And thank you for taking the time to say that. Judy said, because most communities have so few resources for immigrants, this information is wonderful. I agree, I'm sitting here, my heart was just like, oh, my breath is being taken away. So it was amazing. All of you, all of the speakers were amazing. So thank you all again. Jessica said, I'm glad to learn that these and sharing them with my clients, great, great, great. Amanda said, that's great. Definitely looking forward to checking it out. It's something she'll definitely spread the word. Awesome. Wesley, so much of my civic tech experience has been local-based. It's amazing to see these technologies connecting people across the globe. Amen. So true, so true. Angel, this was wonderful and we'll make sure refugees and immigrants see these apps. Thank you so much. Yeah, because it takes all of us sharing this with us because as Sarah said, she has organizations that help but if you can help as well, this will be great. Colin, I agree that the React, so developers are easier to find. Don't think one is necessary, more difficult to work with. Okay, thank you for that information. Daniel, is there a list of these resources somewhere, including apps not mentioned today? Not sure. If there are, we will definitely send them out to you. They email, but again, all of you know of other things, please share in the chat room. That's what we do. Share with each other. We're a community to help each other. Love this. Thank you to everybody. Lots of thank yous. Very informative webinar. I'm gonna share info all over. She says, she's gonna share around. She's gonna pass it around. This is good. In my mind, I saw all of the world, okay? That was just in my mind, okay? But thank you all for sharing this, Ben. We're playing the future series of more technical apps for change event. Wanna be involved? Great, oops, sorry. That was a private message to Eli. I apologize, but hey, you know, now Eli got the message twice. He got a messenger. Judy says, I'm a member of Texas since 2003. Yay, Judy with many nonprofits couldn't do it without. Yay, Judy, let me give you a clap. Thank you so much. Thank you. We love all of you. Thank you. Even those who are visiting today, we love you too. Make sure you join. It's free to join and you'll just learn so much information. Mark says, thank you, excellent job and great resource resources. I agree. Okay, Ben, TechSoup recently ran. Ben, I'm gonna skip this. Ran out of ASW credits, but ASW was just added more grants this week. So check it out. Ben, you're just the greatest cheerleader. Thank you so much. Awesome. Thank you again. Thank you. Thank you. Thank you. If you would like to be a sponsor of our public good at house, reach out to Susan Timby. That's our email at Timby at techsoup.org.