 Bingo! Ten o'clock rock on a Friday. Look at this nice cozy room we're in. It's so wonderful to be here with you, Emmett White. Well, thank you, Jay. You're now honbo. Great to be with you. This is our Aging with Grace program on Friday, and we're talking about aging at home today. We're talking about Arcadia at home. We're talking about staying at home and making the best of life there. That's what we're talking about today. So the first thing is in Arcadia, you have a program for this. It's like virtual incubation at HTDC, except it's at Arcadia. Tell me how that works. Well, what we decided is one of our seven companies, and the last company we've incorporated, was to meet the need of what we see now and in the future, the most important aspect of serving seniors. And that is they want to stay at home. Now, what can they do to stay at home and still have the comfort and the knowledge that if there's a problem, support, they are going to be helped. And what Arcadia has done is pull it all together, and we're able to provide services in the home. But what's more important is that those who choose to become members of Arcadia at home have a life care agreement with us and stay at home. But they have the run of the mill. They're able to come and participate in programs or we bring programs to the home. They're also able to get the food when they need it. And of course, more important, if an episode occurs where they need some nursing care or dementia or Alzheimer's sets, they can move into our skilled nursing. That's a great program. And I think a second party or program, you're going to feature two of our settlers that have been with us over a year, the Freelings, and they just represent the epitome of what we hope to accomplish, what we think we're accomplishing, and how they take us into the future and the whole community. Why do seniors, these seniors anyway, why do they want to stay at home? Well, what all the studies have shown over all the years that we've done or had the advice from a lot of smart people is that at least 50, 60%, sometimes 70, 80% say, I want to stay at home. I want to die at home. And that's fine. The question is, how can you do it aging gracefully and taking care of the inevitable problems of the crop up that you know could happen. But for most of us, it's never going to happen to us. Until it does. But this is the gestation of the idea that, okay, let's figure out how we can have a continuing care retirement community without walls. Great idea. Did you have that idea? A lot of people have had that idea. Okay, all right. Well, you're following a good crowd then. Right. So, you know, the other thing that's inherent in what you said, I mean, like just like a dwell on it for a minute, is that people need to stay active, if not physically active, that's nice, but also mentally active. And you mentioned that they can participate in Arcadia programs, come down and join the crowd. And I've had relatives on the East Coast where they had more education, more engagement with the arts, more productive time in retirement than they did in their earlier years. Right. And that keeps you alive. It keeps you healthy. It makes you live longer and happier. Well, you've had all the elements that you strive for day by day. And with Arcadia at home, they're just a tap away, a phone call away, or we'll come and pick you up away. Wonderful. Let's turn to you, Janelle, Janelle Hanbaugh. You manage this program, right? Yes. Okay. Is it true that older people are smarter? I think so. I like to believe so. How does that work? Where can I sign up for that? And that you and me both, right? Arcadia at home. Tell me about how you engage in the program. So basically what I am is I'm the member services manager for our members. And it's kind of like care coordination. So whatever their needs are, they give me a call and I help provide that to them, whether it's going into the communities, being involved in the programs, whether it's having services come to them. If they want housekeepers, if they need meals, if they actually need care, we manage that. Some more, some less. To each according to his requirement. And things change. As their needs change, so do the services change. And so we're able to do all those things. Well, I mean, one could make the conclusion here talking to Emmett and you that this is better than moving into Arcadia in the first place. What do you think? It's a possible conclusion and we don't discount it. What we have found in the year, year and a half we've been doing it, is that because we have the family of companies, the synergy by between and among those companies really creates a positive environment for seniors that are looking for the best thing for them. As Janelle said at the moment, because things change, we find people saying, well, yeah, maybe I won't go to Arcadia. Maybe I'll go to Craigside. Well, maybe I'll try at home. But what we find and in this I can attest to, and I'll talk about entrance fees in a minute, but the fact is you have two loving spouses that have been together for 50, 60, 70 years and then one of them's lost or passed. And what the wake up call comes, what am I doing rumbling around in this four bedroom house, two floors, three floors, and I don't have the companionship I want or I, you know, it takes a little more effort. So the possibility then is come on into Arcadia or by, it's that kind of situation. Each person has a different way. Some would like that. Others would say, I'd like to try this. And we've had in the last year and a half that kind of synergy developing. So it's to each his own, but you've got an array of possibilities that are very attractive as life takes you along to the end. You have it your own way. I mean, it's what it is. Well, you know, something you mentioned really opens the door for me and that is somebody's calling. It opens the door for me and that is the need for social, you know, social contact. Now, if you move into Arcadia or any senior facility, you get that. And depending on the facility, it can be a very rich experience, make your life worth living to, you know, develop old friends. I mean, old friends, it's not like old friends develop old friends of oldness. And you know, I mean, have a daily life which involves, you know, human contact. To me, this is as important as the whole notion of staying engaged in the community and, you know, having activities. Maybe it's part of the same bailiwick. But I certainly agree that if you are with your spouse, you have a friend. If you are not with your spouse and bumbling around alone in your unit, you know, you are at greater risk physically and health-wise. You need all those alarm systems in case something goes wrong. But if you, you know, at that point would be a good time to consider coming into a live-in facility. Well, it is true. But one of the things that Janelle focuses on with our single members is they have a life they're leading and we're in contact with them daily, or more than daily, to check up. But it's not so much, you know, check in and what's your number and et cetera. It's how are things going? What can we do? What are you involved in? And that communication in and of itself begins to set a system that the person begins to rely on and realizes that, yeah, they can tune in the TV and if we've got it hooked up, they can bounce with Betty when we're bouncing with Betty down at Arcadia for a range of motion exercise. They will watch Think Tech. They will be. We're putting it on right away. But it is those things. And I must tell you, Jay, you know, not to pander too much to you, but the fact that the last couple shows that we've done together, we've had dozens and dozens of people view it and really like what they see. Because the word as it gets out in the community is obviously good for business, but it's all more important that the community itself begins to see what it is to age and with a quarter of the population going to be 65 and older, you know, in a few years, that's important that they're able to talk about it and they've got options and they're able to talk to us. And this, yeah, there's somebody like Janelle who cares about them. Even if they don't talk to you every minute of every day, they know that you're out there thinking about them, watching out for them and you're there for them if anything goes wrong. So, gee, I mean, this sounds like you're at the phone a lot. It sounds like you have a lot of people that you have to think about, care about and help. How does that work on your day? Sometimes it's a telephone call. Sometimes it's a visit. But it's definitely building a relationship so that they can feel comfortable, you know, because we're making decisions about their life. What do they want to do? We're planning for the future, for their future, you know, and so it's very eye-opening for myself, for them, and we have to have that type of relationship where we can trust each other and know that they can call at any time. That's great. I really, that's very important to know there's somebody there at the other end. But when you talk to Aurora, ask her about the handsome wellness guy. Let me write that down. The handsome wellness one? Yeah, trainer. Okay, uh-oh. You got to know that Chanel's not the only voice. Yeah. Does Loyal know about this? Does Loyal know about this? He does. He's very aware. We're going to be exploring that. He trains too. But it's that kind of virus that really takes off. It's just, it's a good feeling and keeps people, I should say that the funny story that I could share is, you know, Betty of all the years we've known each other and Betty and I've been together for 46 years and the story with the kids was always, yeah, we'll put Dad in, don't worry, Mom will take care of you. That's all I, okay, okay, but one night in a more serious mode, I said, hey Betty, if we had this at-home concept, she understands it. I said, would you consider staying with me for another 50 years? There was a pregnant pause and then she said, yeah. All right. So, so the concept is, is something that I think that people talk about. And what I wanted to mention is on the entrance fees for a couple right now, it's, it's 90,000 now. If you take a look at the entrance fees for Craigside, Arcadia, Cahalanui, any place that has an entrance fee, that's like a quarter or less. But what it does, it, it gives a person the, the promise of life care, a contractual life care understanding. And really at the end or in the middle, whenever that episode hits, that, that is a struggle to know that that's there is one comforting, not only to the individual, but to the family and to the friends. Sure. And that, that to me is what we really strive for. So you, you, you put that money down and then you sort of join this, you are a member of Arcadia at home. Now if the episode or when the episode happens, in this case maybe, and you move into Arcadia, what happens if there's another payment then? No, no. It's all taken care of, they come into long-term care, but they come in at the rate that a member or a resident pays who's paid an entrance fee. It also gives the individual who has the episode but says, well, I, you know, I don't want to stay in long-term care. I don't need to stay in long-term care, but I don't really want to go back to this huge house. And so the option is then to get a discount, because we'll apply a portion, you know, essentially what has been paid for the entry fee to the membership. So the charge would not be the same as if they moved in fresh. Correct. They get a reduction because they were already a member. Yep. Yeah, cool. But there's also the beauty of, let's say an event happens, but you just need a little bit of time. So you can have the beauty of coming to one of our healthcare centers and staying there for a little short stay and go back. Go back home. She's very nice. She's very smart, too. That's smart. That's why I figured between you and me, we are old. She's not. So I have a question of scalability. You know, right now you can handle X number of people on this virtual program, on this aging, you know, aging at home program. But there comes a time when Janelle can't handle all of that, when Arcadia can't handle all of that. And when you have so many people in the pipeline that when they get to the point where they want to move in, you can't accommodate them. So how do you control the numbers so this all works long term? Well, the business plan for Arcadia at home called for as eventually matures, about 150 members. Out of that, you're going to see about 10%, which is common, whether it's an Arcadia population or a Craigside population. About 10% of that 150 are going to need long term care. They're going to have to come in. Arcadia over the last 15 years, we've planned to and we've increased our ability to nearly 100 beds where our average folk that are living at, number of people that are living in Arcadia, 50, 55. So we have the beds that we would need to accommodate the members. But your question about how many, we figure 20 to 25 per service manager. And we would end up with about five service managers working in tandem. And I'll tell you, this may be pie in the sky, Jay, but we go back a lot of years. And my thinking is if the community sees how this is working over the next decade plus, there are going to be others that might try to do the similar stuff. They're going to copy you. And that's okay. I think that's what's going to happen. And that's okay because that's what you look for. There's just not enough to take care of the crop. And what we need to do is continue to have that attitude of what can we do for the best quality of life for those who are living longer and aging with grace. Right. We've got to do that for them. For every one of us. Okay, Chanel, I'm going to let you close because we have to go to our break now. I'd like you to look at camera one and give your thoughts now to everybody and tell them what they should remember about the discussion with you and Emmett. Well, Arcadia at Home is such a great program for anybody who really wants to have a plan for their future with the backing of Arcadia family of companies. Thank you, Emmett. Thank you, Chanel. We're going to take a short break and we come back when we talk to the Freelinks. I'm so excited I can hardly breathe. Good. Aloha. My name is Josh Green. I serve as Senator from the Big Island on the Kona side, and I'm also an emergency room physician. My program here on Think Tech is called Health Care in Hawaii. I'll have guests that should be interesting to you twice a month. We'll talk about issues that range from mental health care to drug addiction to our health care system and any challenges that we face here in Hawaii. We hope you'll join us. Again, thanks for supporting Think Tech. For a very healthy summer, watch Viva Hawaii. We're giving you the best tips and with our best health coach here. So, Viva Health Coach. Viva la comida saludable. Hi, I'm Steven Phillip Katz. I'm a licensed marriage and family therapist here in Hawaii, and I'm the host of Shrink Wrap Hawaii, which is on Tuesdays at three o'clock. Have a great summer. Take care of your mental health. You're watching Think Tech Hawaii on ThinkTechHawaii.com, which broadcasts six live talk shows from 11 a.m. to 5 p.m. every weekday, and then streams earlier shows all night long. Great content for Hawaii from Think Tech. Aloha. My name is John Waihei, and I actually had a small part to do with what's happening today, served actually in public office. But if you don't already know that, here's a chance to learn more about what's happening in our state by joining me for a talk story with John Waihei every other Monday. Thank you, and I look forward to your seeing us in the future. Aloha. I'm Chantel Seville, host of the Savvy Chick Show on Think Tech Hawaii. This show is for you. It's all about inspiring and empowering girls of the future to do what they love, get out there, and be healthy, fit, and confident. If you're up for that, 11 a.m. every Wednesday, I'll see you there. We're back. We're live. I'm so excited. Now we have sort of the product of Emmett's efforts and the product of Janelle's efforts, and we have Dr. Royle Freeling and his wife, Mrs. Aurora Freeling, and they are not residents at Arcadia, they are residents in the program of aging in Grace, aging at home. So I want to know how that works. Please say that over again, because that needs to be emphasized. Okay, I will. Aging with Grace, aging at home. It's kind of the same thing. Arcadia at home, great program. I think this is really the sign of the future. You guys like it. Why do you like it? Because we're at home. In other words, the reason why we bought the home that we're living in, and we've lived in for 43 years, the reasons are the same as they were then. No, and we're in Minoa Valley, we've got all the amenities of Minoa, we're close to town, everything else. She doesn't drive, the bus goes by every 20 minutes. I mean, it's just perfect. But the time may come when we need something, something more, by guaranteed nursing care, for example. And that's what Arcadia at home guarantees us. So that's why, that's why you're in the program. That's right. You call Janelle every few hours, minutes, seconds. Just about. And then our children are all in the mainland too. So if something happens to us... Janelle is there. Janelle is there, right. We don't have our kids saying, gee, mom and dad, they're having problems. How are we going to get out to Hawaii and so forth? So where does the role of the electronic alarm systems is it? Do you have them? Do you need them? Do you not need them? What do you think about them? Oh, we forgot to bring... You know, I forgot to bring our little alarm system, but we do have it. And I do lots of walking in the evening and so forth, take it with me. And it's kind of a GPS too. Pin points exactly where you are. So you can talk to someone, but they can also know exactly where you are. And when she was on the mainland... When I was on the mainland, I was in Washington, DC, and I pushed that button and I said, they said, is this an emergency? And I said, no, I'm testing. I'm traveling from Honolulu. I think they're getting tired of these tests, but... And then so my host, they said... So I said, can you tell me where I'm located? And he gave an address. And then my host said, oh, that's our boulevard, because they lived in a series of townhouses. And so that's our boulevard. So then when I was in Seattle visiting our children, I said, okay, everybody, show and tell. And I pushed the button. Is this an emergency? I said, no, I'm just traveling. I'm testing. And then can you give me your address? And he gave me the exact address of our son's home. So if anything happens, they'll get the ambulance or the police or whatever. And then they're wired into Arcadia, and Arcadia knows also. Ah, good thing. Perfect. So you have a whole support system, very high tech, very accurate. And it's waterproof, too. So if you fall down in the bathtub, can't get out. So you say fall down, is it sort of have a shock sensor? Or if it falls down, it'll call? Yeah, probably. So I need to know the manufacturer, because this sounds like it's a real success, this project, this program, I mean this device. And it's called Great Call. And you see it in the art magazine? Great Call. Great Call. Great Call. Okay. Yeah, because I know about that. And that's paid for as part of our service. Oh, okay. So until you got into the program, how long ago did you get into the program? Well, we, Royal responded to a survey, just. An unsolicited questionnaire. And then we went to the orientation, and we found out, and then there was a time period where they vetted us. Top to bottom. You know, it looked like you need an example, right? That's just me. Okay, so then that was November-ish, where they got everything squared away. And so they asked us, when would you like to start? And I'm thinking, gosh, we're really in good shape. We don't need to. So we started in June, so it's been over a year. And if you want to know about our personal trainer. Yeah, yeah, well that's a big part of the show. That's why all those people out there are going to be watching. If you want to know about the personal trainer. Poor guy, he's going to kill us. No, there's a range of services, and they'll do maintenance for your housekeeping, whatever, whatever, whatever. Chances, options. So we opted for the personal trainer. So he comes once a week. This is part of the Arcadia program also. All right, so he comes once a week. We have in our family room our yoga mat. And he puts us through paces, and they're not simple calisthenics. He brings equipment, dumbbells, elastic bands, balls, squeezing things. And then, but the main thing too, besides the thing. You love it, don't you? Yeah. And everybody at Arcadia, when I tell them who our trainer is, he says, isn't he handsome? Covering my mic here. And then so, but he is really, really good. He comes once a week, and we've become friends. Yeah, so, you know. We're not in a class of 50. There's just two of us. So he can custom make the activities for our particular needs. And then, yeah. And so he, you know, like I said, he puts us through our paces, and he says, all right, we did this last week. We'll do this this week. So he's taking you on a progression. Right. Yes, he does. And then you practice between visits. No. No, but you should practice. We don't need to. He's really good. He really is. And he knows his knowledge. I mean, he's very knowledgeable, because he's taking classes. I mean, he's constantly training himself. He's got military. Good trainer, good trainer. So you would do this again. You would do the Arcadia program again. Definitely, definitely. And again, we've been married 56 years. But who's counting? Yeah. Okay. We've lived in, at our home for 43 years. 43 years, yeah. We've built a community. In other words, friends. In the neighborhood. Yeah. And well, even larger than that, because I was a professor, the students come back to visit. As a matter of fact, the Japanese students have given our home the name, Most Famous Freeling Hotel and Restaurant. What's that in Japanese? It must be because they all know it. But anyway, we've literally got a community there. And now we've just simply expanded our community to the community of Arcadia. That's wonderful. Now, what about stairs? None. Well... Did you know that you didn't want stairs at the outset? What if you had stairs? Would that change any of this? If they were in the house, that might be a problem. But then again, you could always get one of these elevators, escalator, whatever. And one going down to the street are wide and... Cement steps. You know, cement steps. Wide ones, yeah. So Emmett and Janelle mentioned these programs where you go to Arcadia, participate in social activities and the like, or outside on tours, I suppose. Do you participate in that? Do you go to those programs? Not yet. Really not yet. Partly because we're still living the life that we lived before Arcadia. With all the people and the activities. I mean, there's the Academy of Arts and there's the opera and the symphony and... The theaters. The theater and the wonderful library that's there in Minoa Valley. Also, too, the fire department is just a mile down the street. We can get to Queen's Hospital by ambulance and we have tested it in 10 minutes. I mean, all those... They're in a perfect situation. Exactly. And you perfected it over 43 years. Exactly. So this is well polished and you don't need to change it. You don't want to change it unless you have to. So in your mind, you must know that there's a trigger somewhere here. That there's going to be an event that takes place or some evolution that takes place that's going to make you make the call to Janelle and say it's time for us or the survivor of us to move into Arcadia. What do you see in that? What are you, IDA? What is that event, episode, evolution to get you to make that call? You must think about it. Well, that's why I've been telling friends that the way I talk today is like, I'm good today, tomorrow something's going to happen. I mean, it's not going to be that way. It's going to be progressive. Of course, you could have lived to a thousand, too. And be healthy the whole time. Try anyway. But, you know, having the trainer, that's another two sets of eyes that can see our progression because he sees it every single week. So he's watching, too. Oh, yeah. That's right. Okay. And he's your feedback. You're... Right, yeah. Oh, that's really important. And the other thing, too, is that because he sees us every single week, he can tell and he can also tell Janelle that, you know, we're noticing certain things. Yeah. But Arcadia at home also evaluates us once a year. Yeah. Really? So we just... We'll talk about that. What is that like? Well, you've got to have a physical again every year and they'll send someone to your home to see whether you need any upgrades or changes. We need bars in our bathroom, but we don't have them yet. But you will. Yeah. We will. Because you're polishing, you're refining, you're tuning this whole thing. Right. To meet your requirements as you go forward. Yeah, and we may get rid of some of those little throw rugs. Okay. Are you making a note of that? Every day when I start to trip. No, seriously. So we just feel this confidence. And so as we get worse, see, there's our... I was going to say on the... Oh, there we go. To the screen, yeah. But that's not our house, but they'll do that for you, you know? Well, sadly, you do a lot of things. And then there's the UH Foundation that has a lot of stuff. Yeah, yeah. Yeah. Now, UH is also a part of the support system, isn't it? Exactly. Right, it is. Yes. Exactly. So, yes. Well, you guys like your situation then. You like it from, well, from the point of view, with UH being a bit of a safety net. Right. And you like it because it's the home you tune for and refined to meet your requirements, and because this was a good move, wasn't it? To get into the Arcadia program. Yeah, and also where we live is not very far from where Arcadia is. So, you know, it's like having a sort of a possible second home down the street. Or if she doesn't want to cook something, we'll just dine at the club. Which is... The club is Arcadia. Right. Right. You know, the more we talk about this, the more things tumble out about it. Yeah. Well, you know, these benefits and services they provide for you as part of this package. It's not very attractive. Where's the application? I mean, where's the application? I'm not sure. My trunk. Thank you. And then they'll deliver food as you need it. And they told us also that if we wanted to have a party, we could, they'll set aside part of the dining room and we can have our guests come. So... I don't know if you knew this, but she's really a party girl. Oh, she is. Well, that's... The other thing too is that because of our students and our community and all of that, we still entertain a lot. So last Thanksgiving, we had 21 people. So I've been grandma over the hill to grandma's house for all these years and grandma's getting really old. Sounds wonderful. Most excellent, as they say. It's Japanese students. Most excellent arrangement. So we are just... I don't know. I can't say enough for this Arcadia at home program. Yeah, it just... You know, we thought about moving into a residence. We even put a little down payment on... On another place. On another place. We asked before we closed, how old are you guys? She is... I know ladies don't like to talk about it. I'm 81. 81, okay. And I'll be 80 this November. Okay. Great to talk to you. Great to have you on the show. What a great contribution to this whole discussion. Thank you. That's Dr. Royle Freeling and Mrs. Aurora Freeling who are not living in Arcadia, but who are in the Arcadia at home program. Very valuable. Not in Arcadia, but of Arcadia. Of Arcadia. Thank you. Well spoken. Oh, hi, you guys. All right, thank you. Thank you. That's your picture. Ah, yeah, yeah, that was it.