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Enhancements to Assignments (7/11/2013)

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Published on May 24, 2016

An everything HelpDesk Customer Webinar covering:

• Assigning all tickets from a certain location to a specific technician
• Auto-routing tickets to a specific technician based on his/her skill set
• Assigning all of a group’s tickets to a specific technician
• Sending all tickets to a team of technicians or a Ticket Pool

Learn more about GroupLink's everything HelpDesk at http://grouplink.com/products/everyth...

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