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How to Improve Your Customer's Journey Through Jira Service Desk Server

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Streamed live on Nov 28, 2018

This is the recording of a webinar we streamed live on November 28, 2018, about best practices and advanced tricks to improve the customer experience in Jira Service Desk. We went through every touch point in the solution - from the Help Center homepage, through through request forms, up to submitting feedback upon successful ticket resolution.

Feel like you need one of the apps mentioned? Here they are on the Atlassian Marketplace: http://bit.ly/2BH87vx

Here's the guide to linking a knowledge base in Confluence to Jira Service Desk:
https://confluence.atlassian.com/serv...

Here's the guide we mentioned about displaying Active Directory user attributes on the Customer Portal and a bunch of other places in Jira:
https://www.youtube.com/watch?v=AyP2P...

Here's the guide to advanced text search in Jira:
https://confluence.atlassian.com/jira...

Follow and don't miss the upcoming materials:
https://www.linkedin.com/company/devi...
http://twitter.com/deviniti_apps
http://facebook.com/devinitiapps

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