 We just moved to this building I remember it quite clearly and we had about 15 young people under 15 years old I remember them lined up across the wall over the road all sniffing glue and we're trying to manage them through the Centre for these weeks and I just was looking at it going This is really it's a really high risk. We're a drug and alcohol treatment service We can't sit and watch this occurring With growing community concern around the increased risk-taking behavior of young people in cans a Solution was required that involved more than any one agency It raised a lot of community concern and concern across the sector of how can we effectively Respond to the need the needs of these young people. You've also got a non-sharing of information one agency thinking someone else is doing it And now the service thinking that's the police's responsibilities So we went and met with someone from the department of communities and said help really We can't we can't manage this safely by ourselves when you get into a space of complex problems No one individual or agency really has the solution to that and it was like hang on This is a community problem. We all need to get together something something's got to be done We got this list of 15 kids went to police and youth justice and education Queensland and child safety We had a meeting in a room with just us with this list Which was kind of unusual because we all used to sort of be really paranoid about the privacy We have to respect the confidentiality these young people, but you're going there's 15 kids all under 15 We actually need we need to share this stuff And as we went around the room on each of those young person every one of those government departments knew those young people So it was recognized very early on that a system needs to be put in place to support collaboration The coordinated care for vulnerable young people or CCYP Emphasizes cross sector collaboration between government and non-government organizations to meet the needs of vulnerable young people CCYP I found It gets brought together all those government agencies and non-government agencies so that we could start the conversation about access to services and from then we started writing a Partnership agreement where we could share information There's three separate functions an executive function an operational function and a service delivery function The service delivery function is where the casework has come together They plan the delivery of their service and they coordinate their support to that young person the role of the panel was really to Coordinate who is going to be involved around the care of that young person the CCYP reference group Which is the executive function is really about oversight and so under the local partnership agreement We have which we administer we basically keep people at the table So once you have some structures in place then it makes it easier for people to come together Have that initial face-to-face time start building some trust within the relationship The CCYP gives us as front-line workers a Mechanism to pull all of the other front-line workers that are part of this young person's life If you are a young person and you know you're in a crisis situation You're under a lot of pressure a lot of complex issues in your life The last thing you need is to be bouncing around a system of support Sometimes to get into a service the referral process can be quite big and by having Managers of those services being able to go we're pushing this through because they've been identified Of having all these needs therefore that young person doesn't have to do Five assessments to get this one service What CCYP really aims to do is wrap that support around that young person in a coordinated way So they're getting a single point of care a common plan common language common faces And if those agencies aren't talking together and they have separate plans putting different demands on that young person Then it can actually be more harmful than productive. I think it's a great reminder that The young person is at the center of our practice and to deliver efficient services We all need to be involved a lot of the challenges that you think you might have just Went away when we realized we're all after the same thing There's benefits to the system and there's benefits to the individual agencies and obviously there's benefits to the young people ultimately It also means that the agencies build a relationship that we know who to call outside panel And so it's all that like secondary impact stuff. That's a really huge I guess the way we work now is more effective We're not duplicating services anymore and the time you know reduce time on one person so we can Then provide support to other young people