 Listen if you're gonna pull a rabbit out of the hat right you don't tell people you're gonna pull one out You just you just show them the hat. That's all I'm doing Now just follow me real quick, I'm gonna show you how quick this is And this is when they come in the store because I think you guys can get the phone part down Do you guys ever think they do the phone part down? What I'm afraid of is when you get them in the store You're not gonna be able to close them in the store because they're gonna be like what's my car work? Jumping around your manager like why'd you call this guy? I don't want to give all the brain and you guys are gonna get confused Watch you don't need a manager. You don't need an honor. I'm gonna walk up to her. Why would I be or say hey? How you doing? It's Amy stay on the phone. How you doing? Hey, listen, it means everything to me that you're here That's awesome. Where did you drive from today? I love it grateful that you're here by the way, it's gonna take me about two minutes I'm gonna get all the information I need or to get your crazy offer Follow me over here so I get some information on the car as I'm going you see this office right here What am I gonna do? I'm gonna turn around. I'm gonna say Okay, she says oh, get her something. Oh, no, it's up. Just act like this. Do you want to get them something to drink so they can stay? Okay, what if somebody says I don't need anything to drink. I'm good. We gonna do hey I totally understand the way things work at my house if you go to my house, we're gonna feed you Okay, so I don't care what's up hot to drink cold to drink Whatever, I'll get you a cup. I got to get you something Here's something to put in her hand follow me listen to me. Do you want to take control of your customers? Okay How are you doing man? What's going on needs everything to be the fact that you're here follow me over here? Hey, by the way, I turn around when I'm walking. What can I get you drink? Hey guys, what's going on? It's Andy a lot of you leave comments Tell me that you need help do me a favor and take the best way to get a hold of me Shoot me a text message right now 918-210-0254 918-210-0254 I'll help you with whatever you need. I got your back for life. Let's get back to the video What can I get you do they say something cold come on get a cup of water have them have a seat get a cup of water Why do you get them something to drink? They're staying remember you said they're gonna be in two minutes and out Right, so you're already prepping them to stay long you feel me get them something to drink If they say they don't want something to drink so have totally other sailor the way things work at my house if you Come to my house we're gonna feed you all right, so I don't care just want what's up hot drink cold to drink I'll just get you an empty cup. I gotta get you something. Okay, what can I get you and they're like just give me some cool Okay, cool. Don't get stuck on it. It's not about anything, but what am I doing? I'm taking control Yeah, but I'm just taking control. That's all I'm doing since it's taking control. That's all I'm doing Okay, now watch that's not the sell I just want to explain to you guys how you take control early on and get them to have a seat Once you take them to your office, right do this Hey, go ahead and see go ahead and see and I'm gonna sit down and I'm gonna explain to them what I'm doing I say hey, I'm gonna go outside. I'm gonna get two seconds of information off your vehicle I'm gonna get your face your offer. I'll be right back in here there Okay, grab a tray card grab her keys now you just told her what you were gonna do If you told her you were gonna go do it. Do you have to go do it right now? Yeah So many sales people the reason why they don't have credibility is because they run around bull And they like go say hi to everybody and they leave the customer do listen me this customer just drove in Do you think on the way in she thought what if I got a lot from my trade? What would I do? Yeah, she's already been talking herself into buying a car on the way in you didn't have to do anything That's how this works Go outside Get the information off the car. By the way when you're out there Consciously look at the vehicle. Does this be club dip stick the floor or the tires hauled. Does it have dents in it? But it's a dash lit up like a Christmas tree, right? Does it look like they detail it every day and take care of it or do they look like they're ready to trade out? Am I right? Just it doesn't matter anyways, but just look at it open your eyes once you're done looking at it What are you gonna do? You're gonna go to the manager's office Okay, where do you guys put trade keys you guys got a pan got a jar you got somewhere you put keys, right? You don't need to get your manager. Let's say it's the manager's tower. I'm gonna go in here I'm gonna ditch the keys Get those keys out of your hand. If I go back in there with the keys. She's gonna want I'm in chief Get rid of the keys now. What do I have I'm trade card in my hand watches. I come back in It's pretty simple. I say okay. Check this out. Remember in my general manager I'm talking about okay. He's gonna go drive your vehicle. I just gave all the information And he's gonna come and blow you away. Hey, listen, I want to ask you a question. Everybody say I want to ask you a question This is the clothes. Hey, I want to ask you a question. Everybody say hypothetically Hypothetically Let's say my general manager Ian comes in here makes you a crazy offer and you're like, you know what? Get your checkbook out because I'm selling it. Let's say you said that to me, right? What would you drive home in? Would it be something new bigger smaller little miles better gas mileage? What would it be? Whatever the hell she says that means that she would do something Does that make sense? What do I say? Everybody watches how they tattooed on your heart say hey, look, I'm gonna ask you a question Hypothetically, let's say my general manager came in here made you a crazy offer and you were like, you know what? Get your checkbook out because I'm selling it Let's say you said that right What would you drive home in would it be something newer bigger smaller lower miles better gas mileage more warranty? What would it be? Just shut up and no saying probably something lower miles You know what you must have a magic rabbit put put put your pocket cuz it's your lucky day today. Have you ever won a lottery? No, cuz you just have man. I got something for you. Boom. Take them outside and go sell them something. That's it Why my manager is doing what he does There's something that I want to show you your life. Okay. No, by the way When you say David give me like taller or like bigger like more see your body, okay? Are you talking like brand new zero miles or you don't mind something a couple miles on it as long as it's got a good warranty on it Right, and it's way less than what you got now. Is that cool? Listen, what am I gonna do? I'm gonna sell her car. Do you guys know how to sell? That's it guys That's it. We're done That is the end now. Here's what I'm gonna say. I started on the phone We don't know each other And I called you and I said, hey, if I get off you more money than your car is worth Would you want to know how much that was? She said, yeah, I said cool Let me tell you how this works Now she's coming and I say every time this works my job manager short over $200,000 in this last week or today inequity checks the customers Listen, Ian's get so crazy. That's my GM. We're about to put in a straight jacket. He's losing his mind. Good for you Right. Just money your way So when can you make it in right now or what after work be better? Don't get this for 156 15 Bull just say can you make it down right now or what after work be better? They'll say I don't know. Let me see what I can make it in Hey, listen, if your house is worth a hundred grand somebody's gonna give you 500 grand, right? You'd give it two minutes, right? Right? Yeah, I'll give it two minutes. Okay. Well, that's all I need Look, I'm not asking you to make a decision everybody say I'm not asking you make a decision I'm not asking you to make a decision I'm not asking you to make a decision. Everybody say in the end of your decision You know what I'm asking you to make a decision? In the end it's completely your decision All I want you to do is come down. I'm gonna blow your mind and then it's completely up to you. Is that fair? Everybody say is that fair? That's fair, right? Hey, I didn't say is that a deal. I don't like that one and I don't like to say trade. Hey, come down Raise your trade. What trade? I didn't know I was buying anything Don't say trade. Don't say buy a car. Don't say anything Listen, if you're gonna pull a rabbit out of the hat, right? You don't tell people you're gonna pull one out You just you just show them the hat. That's all I'm doing Hey guys, I just want to tell you the true one percenters you made it till the end of the video Do me a favor share it with the friend that wants to go to another level make sure you like the video comment below So I know who you are set your notifications and then subscribe to the channel. We got daily sales training videos dropping. I'll see you soon