 Hello everybody, I'm sure that you saw on the network or maybe you saw on your accounts the terrible situation of the MC011 restriction. In this video I want to show you how to avoid this situation, why can it happen and what to do if you already got this restriction, how to go out of it without paying thousands or hundreds of dollars to external people to do this for you. So first of all we had a blog post about this restriction and I saw that this blog post became very popular and a lot of people asked me about this, a lot of questions so I decided to make this video for you. So first of all MC011 is the hardest ebay restriction. Most of the people you will see it in their Facebook groups and think like this that if someone asks how to go out of this situation most of the people will write him that you cannot and just close this account and open another one. So this is not true because actually if you will really want to go out of this situation and if you will really spend enough time to do this so you can get out of this situation and get the restriction removed. So the third thing which you need to know this is the email, this is how it looks like sometimes it will look a bit different, maybe they will ask you some different documents or the like the text on the message will be a bit different but the concept is the same. So why would you get things like this? Why would you get a restriction that will actually block your account until you solve the situation? So here are the main reasons. The first one is if you have too many cases which you didn't respond or even if you respond them but it's still a very high percent of cases so it can cause this situation. The second thing is low percent of tracking numbers so if you don't upload tracking numbers on time you will get this restriction. High returns and cancellation rate, lack of communication with your buyers it's very important to communicate with your buyers and to give the best customer support because in most of the cases people who comes to me this is the reason why they get the restriction. Too many cases which closed without your resolution so if you just closed the cases and you didn't respond to your buyers it's terrible situation and you will be blocked very fast in these cases and if you use the same ebay account for multiple dropshipping types I actually recommend to do this but you need to do it smart and you need to put the right locations. So in general ebay wants you to get to give the best customer experience to your customers. If you give the best customer experience you will not be suspended. Another important thing here that in many cases it happens when you pass the one thousand dollars of sales per day so if you want to avoid it completely just open another account instead of make one huge account. You can check our other guides about how to create stealth accounts and work with these guides. So for how long does this restriction last? So actually it can be forever it will be forever if you do nothing so if you work with this guide you can very fast remove the restriction with the with the methods which I will show you today you can do it within one or two weeks maximum instead of month. So can you open another store while you have the suspension? No not linked account only stealth accounts. So if you want to open the restriction as I said instead of three months using the methods which we will show here it will be between one week and two weeks. So you can remove it alone people on the network ask for this more than one thousand dollars just to remove the suspension for you and you can actually make it very easily and remove it very easily by yourself. All what you need to do is to follow up ebay's steps the things which they ask you to provide them and just provide it and in this video I want now to show you how to provide the best documents. So for the financial proof all what you need to do you need to provide them I recommend actually the phone bill because it's very easy to get it and just send it to them and it will be fine. Proof of identifying you can provide the driving license or an ID card or passport card it will be fine for them. About the proof of mercenaries so actually ebay asks you for invoices from your suppliers what I recommended to do is something very easy just go to your supplier then you can very easily order a few items to your location to the location which listed on your products and on your ebay account so just send it to your primary location after you order like 10 products download the invoices to your computer then you can cancel the orders if you wish so actually you can just go to amazon download order 10 products 10 of your last uploaded products get the invoices from there and upload it to your to your ebay to what to the message which you send to ebay. So this is the best method you can decide after that if you want to cancel the products or not it's up to you so this is my tips about how to remove it on the regular way another method here is that if you use suppliers like costway or banggood we have dropship agreement with these suppliers so actually you can ask us on the support if you go to autodis.com you can ask us on the support for a contract with banggood and then you can provide ebay the contract with your supplier supplier that you are working with them and ebay will be fine with it not only this you can also go to costway.com register to their dropship center and if you are working with them you will get a pdf file that you already certificated a dropshipper from them just take this pdf file send it to ebay and you will be approved and the restriction will be removed so i know many dropshippers who got mc011 used this method and they just bypassed all of these steps it was very easy the first tool for sure still need to do but if you do the last step with the dropship agreement from banggood or costway so you will pass this situation very easily i will release another video about how to get higher discounts from costway for the dropship center and also we have another video about how to do this with banggood so with banggood you have the 7% discount instead of 5% for autodis members so you have their only benefits you have the dropship agreement and you have the higher discount so just ask the agreement for us on the autodis support chart which works 24-7 and it will also help you to buy past this situation i hope that you liked this video for any question about mc011 you can write down under this video or on the blog post here and i promise you that i'm going by myself and answering all of the questions see you on the next videos bye bye