 Our goal is to provide the agencies with a service level that is as good or better than what they were receiving from the private sector, and do it more efficiently and become that model state that everybody wants to come visit to see how we do it and how they can make their own operation better. My staff has gone above and beyond and we're providing them with a better service than what they were getting. The process prior to DGS taking over pre-sort in publications was each agency processed their own mail. The vendor would then send trucks to every Commonwealth agency. Those trucks would all pass each other within the Harrisburg Capital Complex. They'd pick up all the mail and then they'd take the mail to Reading, which is about 60 miles from here. What happens now is all of the mail comes into publications. We pre-sort all of the mail. We put it on a postal truck and send them to their distribution facilities. There's so many state agencies that send things here. It's such a huge blanket. So a business owner or a veteran waiting for an important letter, everybody's kind of counting on us to get it through, get it out. And it's nice to know that you're helping so many people. This machine is absolutely beneficial for the state of Pennsylvania. Where we were paying 3.1 cents, we're now paying 1 cent per piece. It's a considerable savings for the Commonwealth. The machine is capable of producing upwards of 60,000 pieces an hour. In the first eight months, we've shown that the agencies have saved over a million dollars. That's a big number. The agencies are appreciative of it. They've embraced what we're doing here. So it's become more of a team effort for everybody trying to save money for the Commonwealth and for the citizens of Pennsylvania. Knowing that we're doing it faster, knowing that we're doing it more efficiently, getting people what they need more quickly, you know, that's good. I'm proud that my bureau is on the front line of creating a government that works.