 Welcome to the World Summit on the Information Society 2016. And I'm delighted to be joined by Wissam Luta, CEO of Smart Dubai Government. We've heard that Dubai has had smart e-government services for many years, but you're responsible for scaling those up. Yes, actually in Dubai we've started our journey in transforming the government to over 16 years ago with the launch of the e-government initiative back in the year 2000. And since then we've also, His Highness Sheikh Mohammed Barasheed Al Maktoum also has launched the smart government initiative back in 2013. But we've realized a few years back that it's not enough just to transform the government, that it's important to bring all the stakeholders together. And this was when His Highness launched the Smart Dubai initiative in 2014. So we're looking now to take some of the best practices, some of the successes that we've had with government services, and scale those out to the entire city, bringing in enabling components such as digital identity, payment, digital payment across the city, and providing platforms that allows not only the government, the public sector, but the private sector to exchange data and improve the experience in the city and provide seamless services for both the visitors and residents and citizens of Dubai. Because it's really about taking a customer-centered approach. Exactly. That's what we have, our vision in Smart Dubai is to become the happiest and smartest city in the world, and we can't do this on our own. We must bring in the feedback and the input of our customers. So we take a customer-centered approach in not only designing applications and software, but actually designing government services from the perspective of the customer. We don't only categorize our customers in different segments, but we look to personalize the service for each individual. So we adopt a concept of a segment of one. Very interesting. And also, you, of course, you were saying you're the technology arm of Smart Dubai, and you have a Smart Dubai platform. Yes. We are the technology arm of Smart Dubai. Our mission is to provide world-class infrastructure and services to create happiness in the city. And as part of our Smart Dubai initiative, we have designed and currently building what we call the Smart Dubai platform. So this platform is sort of the digital backbone of the city, bringing in not only connectivity in the city, but also bringing in data from government entities and the private sector into a single platform where new services and new applications will be provided, not just by the public sector, but also by the private sector. Because you mentioned data there, and I understand that you've adopted a new data law. Yes, exactly. In China, Sheikh Mohammed decreed a new law in Dubai in October of 2015. We call it the Dubai Data Law. It's a very ambitious and comprehensive program for opening up and sharing data, not just with the public, but also among government entities with the idea of promoting transparency, improving government services, improving efficiency, improving decision making. And doing this while also becoming a catalyst for innovation and creativity and doing it while still preserving the privacy, intellectual property and confidentiality of information. As you were saying, it's all about making sure that the people of Dubai and the visitors of Dubai are happy. So can you give us a sneak preview? What sort of things can the visitors and the residents look forward to in the future in smart Dubai? So we are looking to have a seamless experience in the city, really raising the quality of life for the visitors and the residents of Dubai, providing world-class services that are seamless, integrated in our daily life. And this will definitely have impact on the environment, reducing traffic, reducing carbon footprint, not having to come and visit the government and being able to transact, start a company, renew your driver's license from anywhere in the world, very seamlessly and very easily. Wism Lutte, CEO of Smart Dubai Government, thank you very much for joining us. Thank you indeed. And do please tune into the ITU YouTube channel where you can hear many interviews with experts at the WISIS Forum 2016.