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Restore restoleum unhappy customer testimonial - NIGHTMARE

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Published on Apr 26, 2014

Update May 2017: I can't believe this little video got 130k views... and climbing. For the majority out there equally disappointed, know a class action suit is underway. For those interested you can check it out here www.rustoleumrestoreproductsettlement.com

Disclosure: I joined this CAL but I am not affiliated with the firm in anyway. This is not an endorsement or recommendation, I am providing this link for information purpose only.
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Restore Restoleum was applied on clean, powerwashed and dry deck, scrupulously following instructions and using prescribed rollers. After one cold winter the product is not sticking and creating bubbles. I complained to the company and received this first class "blame your customers" answer. They did refund me a lump sum amount for the paint, but the cost is in the time and repair of this mess, and the company would have none of it. I don't even know how to remove it completely. It is a nightmare.

Look around on the internet and there are HUNDREDS of folks with the same issue. Yet the company happily continues to market the product, I think this is class action lawsuit material. Any interested lawyers out there?


Rust-Oleum email to me:
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In review of the application information and images provided the nature of the issue can be related to over application or improper application temperatures causing an improper cure. If the product does not cure properly it can break down into a dusty mess with water overtime. In review of the weather almanac we would be suspicious of the climate it was applied in being Michigan weather in October (www.uweather.com). This is just a suggestion to help understand why this may have occurred.

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