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Don Norman: The term "UX"

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Published on Jul 2, 2016

We asked Don what he feels about the way people are using terms like “UX” and “user experience” these days.

Don Norman, Ph.D., is co-founder and principal of Nielsen Norman Group: User Experience Research, Training, and Consulting.

For the official definition of UX, see https://www.nngroup.com/articles/defi...

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