 The Health and Human Services Secretary reports that nearly 20 million users logged on the Obamacare website, but only half a million Americans have actually created accounts. BUTV Washington's correspondent Brittany Egsum is live at BU Washington Bureau with a look at how glitches are impacting residents in Massachusetts, a state with mandatory health insurance coverage. Brittany? When you first try to sign up for Obamacare on a healthcare.gov website as a resident of Massachusetts, the site redirects you to mahealthconnector.org, an independent state agency. According to the Boston Herald, the glitches on the Connector website have been less severe and enrollment numbers are up in the state. The paper sites issues, such as processing error messages and screen freezes, this is similar to the issues users on the healthcare.gov website are experiencing. Now, President Obama says that the glitches are inexcusable and that IT professionals are working around the clock to fix the changes. The Washington Post also reported this week that there were red flags raised by IT professionals before the site launched. I want to quickly direct your attention to the yellow flag with a question mark and circle that provides alternate ways to sign up for Obamacare, including phone numbers in two sites that you could go in and sign up in person in Worcester and Boston. As for the telephone numbers, I would advise that you do have actual time. If you give yourself time to call, act tried calling earlier today and the wait time was about 12 minutes. Alright, back to you in the studio. Only 4% of Massachusetts residents are uninsured according to the healthcare website. That could be attributed to the state's mandatory insurance law.