Test-Achats campaign Case





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Published on Nov 2, 2011

Test-Achats, lives only on subscriptions. Their push recruitment strategy (DM) is less effective to attract new profiles. And Test-Achats is seen as a magazine only Challenge: attract new subscribers, younger profile. Solution: Let's not say Test-Achats is useful, let's prove it. A pull-strategy offering for free a 1st lawyer advice service. Enabling 50 lawyers to take up cases and defend the prospects.

The campaign used on & off-line touchpoints, (viralvideo, emailing, banner, social media, radio, print, free press, table mats, SEA) which pushed consumers to the website to post a complaint, and on Facebook to share and publicise Test-Achat's free service. After the case closed, Test-Achats proposed them membership in order to enjoy the same service throughout the year. A viral ecosystem-campaign.

More than 3500 complaints written by prospects after 4 weeks of media on&off.
8 months later, thanks to on-line Ecosystem, pushing the word-of-mouth, using Facebook sharing and Adwords (with no more advertising support), complaints reached 12000

Astonishing conversion rate: 20%, meaning 2.400 new subscribers.
This new pull strategy is exported to 4 other Test-Achats countries (Spain, Italy, Portugal, Brazil)


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