 Tom here from Warren systems, and I've thought about doing a day in the life videos because it's been requested a lot But it's kind of hard for me to consolidate my day down to Really watching me read or watching me discuss with clients, which I can't really film is not the part I can really cover But I will start with yes I still have the Tesla few people have asked you after me on vlog Thursday Say hey, can you do some more Tesla videos? I've been really working on it because I did wrap it I know if you people said hey, let's talk about that a little bit But I want to start with you know, what do I do here besides drive here in my car? And I'm going to walk through the door, which is actually propped open and there's a reason for that And that's where my day started and I thought hey Before the camera adjust and that is some First part of interesting content of what I do as a business owner here So my day started like hey, I got this idea. I'm going to do this psense thing. I got a video idea I haven't done a getting started video in two years and why not go ahead and cover that Nothing on my agenda this morning. So that just seems like a great thing to do So this is the front lobby of our building That's the door that's propped open and the reason it's propped open because it was not too warm in here But not quite as cool as it should have been no alarms were going off But it turns out and I'm gonna walk towards the back of the building and show you where my day started with the back door open because This is where our HVAC is and it wasn't working right the system froze up So the first thing I had to do was contact an HVAC people and say hey our HVAC system is froze Kick the doors open let some of the warm air out and defrost it So sometimes those are the fun things you have to do now I will give you a quick overview of what goes on here's first projects goes now I don't always do behind-the-scenes on these because I'm not sure how to make them interesting as a best way to describe it I mean they're constantly a flow of things that come in and happen as a MSP as an IT provider You know managers fighter IT provider We just have projects constantly there is like never ending backlog of them And you know we keep on balance I shouldn't say backlog just enough stuff in the queue that things are getting done all the time persistently and We'll start with this this was a new client their IT person fell off the planet after they sold them a server and Apparently they have the server for two months waiting for a call back to set it up And so they decided to find a new IT company now we had to get the windows licenses the Kales the person only sold on the server It's a nice T640 here well-specced but with no one to set it up. It doesn't do much So we're doing that one and picked them up as a client which has been going really well This is ugly Those are some old. Yes. Those are some old ugly computers that are going to be part of a point-of-sale system They were part of one point-of-sale system beginning swapped out to have some SSDs in there Yeah, I know they're older, but those are projects. Sometimes we do for some of the small clients we have in small business They don't got the budget they have the computers that were given to them by someone else and now they just want to pay us to set I'm up but for what these run a dedicated basic point-of-sale app. They'll work fine Boxed up over here, but not really going anywhere just yet because we're waiting on a building to be finished. Yes This is a unified protect. Yes, this is August of 2020 and yes We're selling someone a unified protect system despite the unified video Being dead video that I did now the reason why they already have this is an expansion and of their current building and they have Well a bunch of unified cameras rather than a rip and replace they only want I think one or two more cameras And they already have eight or nine And so adding a unified nvr to swap it out makes sense to go to the unified protect I'm less than thrilled with what happened with the unified video product line But I did specifically say unified video product line the rest of the unified stuff like they have with the expansion or building I'm really happy with their networking gear in terms of their switches and access points Which are down here as well. So that is a you know, one of the projects is kind of rolling out that maybe if I have some Time because it's a new build on this I will be doing a video on onsite now speaking of unify if you follow me on Twitter You see me post like quantities of these. Here's all of them boxed up ready to go with all the labels on them And people asked how we label them pretty Really basic labeling and put a sticker on them and then they get deployed now There's also a couple other servers. You see here this one's being set up for a proxy for a client for some basic web application that they're using so those are just like a glimpse of some of the projects that are going on all the time here now coming into the studio area where you mostly see my Videos being filmed. We have the unify. I'm sorry not unify. We get a unified switch But the Synology SA3200d just published a video on that yesterday the super micro super storage server Which has been fun for all the demos I've been setting up now The product looking for a little feedback on is I get a lot of requested videos about what do I do? So besides making sure all these projects are going and sometimes getting Disrupted at my plan for a project because well the HVAC system or something business related comes up that I have to directly deal with a Lot of my time has spent replying the emails Strategizing with clients on what the next project is which is not something easy to film Because well a lot of it's reading a lot of it's Researching best practice coming up with the idea and going Hey, we should implement like this or hey, you know be better if we did some of these things Now I do a limited amount of client interaction a lot of my focus as the owner of the business You've heard the phrase but a million times probably work on the business not in the business I kind of keep my hands a little bit in both So I'll be there for a strategy session of how something should be done to offer my input But I'm always trying to make sure my staff takes the lead that way the business can work without me between Sales and implementation But when it comes to product choice in which way I steer the business That's where I still have a very active involvement, which of course I get feedback from like Synology would be an example where I don't do a lot of Synology videos We actually deploy a high number of Synologies And I've been wanting to do a little bit more videos on them But because I actually don't use the Synology directly myself My staff has learned it very well and knows how to integrate it in with our clients and get everything configured and set up and That's one of the gaps sometimes are but I do know the product and be by interacting with my staff on it and talking about Hey, how's it going and following up with these installations and they're like, oh, yeah clients happy system works good These are parts of the business that I do spend time on making sure I get feedback on there Then that kind of turns into Sometimes my reviews on the channel, especially with the unify equipment of course, which we use a lot of We do a lot of these big deployments matter of fact The pile of them that I showed earlier is for a company that would be our fourth warehouse we're doing fourth or fifth warehouse we're doing for them and I did one video at one of the new warehouses I can't do the videos at the existing warehouses because they don't really want cameras flying around there But what I'm looking for is what are some of the other things besides my tutorials that would you know be a good fit for my channel? Now I sprinkle some business videos in here and there I've considered doing more of them, but then putting them on a separate channel the challenge with YouTube Dramatically is setting up any type of second channel because what we learned from doing the how they got hacked channel is if I set up a channel and Exactly title all the video the same way on a separate channel Even if you search go looking for an exact match You're lucky until that channel gets like a lot of subscribers that YouTube even bothers listing it We've re-uploaded some of that same content like how they got hacked and realized it took forever for it to show up in any Search results not like a couple days forever like weeks before it really started catching on Before my channel didn't show up long before the others So this is the challenge of I try to keep my channel focused on tech and business I do you know as an IT provider and a business owner want to share a lot of knowledge and throw stuff out there I know it's popular on a channel, but it's trying to figure out how to sprinkle in a tutorial along with Some business stuff and then figure it out a way not to just separate it all on different channels Because they take so long to build which seems very logical that way you're not notified of things that are irrelevant to you because some You only came here for tutorials and other people go Hey, I like these tutorials, but as a business owner and I get a lot of feedback on this They thank me for you know help. I've given an advice. I've given it some of my business videos I think is great. I love hearing that feedback. I like sharing this knowledge. I don't think Sharing that knowledge out there takes away at all for me There's been that weird concept of well if you tell people how you do pricing man Someone will just copy your business model and beat you with it type thing and I'm like not really It's not played out that way despite how many videos I've done on this topic and I even know Local local people who do the same thing matter of fact I'm going to go meet with a local MSP owner and a couple hours and have a great conversation We'll share notes. I've met several local businesses will within 30 minutes to me so I'm gonna say that's pretty local, you know overlapping territories if you will and Matter of fact, they've become friends. So Sharing notes and having peer groups like that actually is quite great So let me know what you're looking for more of on here This is kind of a channel update on that the day in the life is maybe what I'll throw in there I know people are kind of looking for that But it's hard to do a day in the life when most of the day in the life for me is reading emails and talking to clients I've seen some of the program people just do a bunch of time lapses and stuff like that And I don't know they have my time lapses are cool if you want to see something being built But watching me type on a keyboard and read emails as a time-lapse sounds Boring and uninteresting But they do it artfully some people do it artfully so I guess there's that and I'm that's less me. So Anyways, let me know what you'd like to see more of And you know how if there's a framework or a specific thing in the business topics You think I should do or if enough of you would be willing to subscribe to a dedicated business channel And then I could like put that over on a separate channel and keep this channel More for the reviews and tutorials and then keep the business stuff on a separate channel What I don't know I'm looking for ideas That's I like reaching out to the audience and I love hearing from all you get in the feedback And I do read a lot and reply a lot to the comments and of course I'm going discussions in the forums and thanks. That's it. 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