 Good morning and welcome to this week's edition of Encompass Live. I am your host, Christa Burns, here at the Nebraska Library Commission. Encompass Live is the Commission's weekly online event. We're a webinar, a webcast, an online show. Whatever you want to call us, use the term of your choice. We are here live online every Wednesday morning at 10 a.m. Central Time. The show is recorded, so if you're unable to join us on Wednesday mornings, that's fine. You can always go to our website and watch all of our archives going back to the very beginning. We post all of our recordings, our videos onto YouTube, so they're available for anyone to watch. And so you can go there and watch anything go back to when we first started this in January 2009. That was our first show, so we just forget that we're in the seventh year. I missed the time today. We do a mixture of things here. Book reviews, mini-train sessions, presentations, book reviews. Basically, libraries, we're all about it, so anything library related we have it on the show. We do bring in guest speakers sometimes, and we sometimes just have a Nebraska Library Commission staff. And today we have a group of us from the Library Commission here to talk to you about what we've learned, tips and tricks for webinars that deliver the goods. Laura Johnson here, just in my life, and Michael Sowers over there are both here from the Library Commission with me, and we all have... Oh, do you want to go to the next one? Yeah, there we go. There's our close-up pictures, if you want. That's a little better than the little picture we've done here. We have all presented webinars in conversion workshops, attended them, worked with them, whatever, over the years. As I said, Encompass Live has been going since 2009. So I've been doing this weekly, almost every single week for the last... About 350-some episodes. Yeah, I was going to count exactly how many episodes I forgot. The podcast is at 360-something, and most of it is Encompass Live, so yeah. So I guess my first thing about this question is, why should you listen to us? That's why. Why do you care? I've been doing this for a long time, but also I've attended other ones, and presented for other groups and in other ways, and both of you guys have as well. Oh, yeah. Correct. So we decided that we've been doing a lot of things, and there's some things we've learned, as we said, that we think would be of use to other people who are in the field, and either considering doing webinars or already are doing them, or you've attended some and want to know how can I do this myself. Yeah. Yeah. And the way we're going to do this is... We're taking turns to me. Oh, it's an order. Me, Michael, and then Laura are going to speak. I'm going to talk about hosting, being a host, running a webinar from the host side. Even though I've done other things, that's what I'm talking about today. Then Michael's going to talk about, as the presenter, so what you would need to know and what you might want to know about being a presenter. And then Laura's going to talk about doing an effective presentation, creating a presentation, the presentation itself, that works best. Pretty much, yeah. Does that... Really? Yeah. Sounds right to me. All right. It's accurate. We'll see how it goes. And one of the things I'll be talking about is how to deal with a multi-presenter presentation. Which is what we're doing, exactly. That's the biggest version of it. Yup. So... So, hosting. I'm going to talk about three... I've broken my part into three bits. Before, during, and after. What you need to do to prepare for your presentation, for your duties as a host, prepare your webinar, what you do during it as you're running it, and afterwards wrap up what you do to finish up things and everything. This is just as you as the host of the presentation, not the person necessarily presenting. Although, as you can see right here right now, I'm doing both of those things. So, I'm playing your multi-presenter. Hopefully, I won't lose it. Anyway, hosting is all about... My main focus is respect. Everything I'm going to talk about here has to do with being a host and being respectful of your speakers that you have coming on and presenting for you at whatever your organization is. Your attendees who are coming on and watching the show that you put together. All of this is about making sure they have a good experience, a maybe even fun experience. That would be useful. It can happen. Meaningful. Meaningful. Yes. So, everything I'm going to talk about here, you'll see that it has to do with having respect for those people who you're bringing in so that they have a good experience overall. Even if they are co-workers. Even if they are co-workers. So, first thing, know your software. Know what you're working with. Now, there are lots of different software programs out there that you can use to do webinars. Go to webinars is what we happen to use here. But there's WebEx. There's Joby Connect. Any meeting. ReadyTalk. Google Hangouts. I could go on and on and on. I don't know what you're using. It could be something I haven't even... I looked at lists. There's stuff you pay for. The stuff that's free. It's all sorts of different varying things. But know what your software is. We used to go to webinars, as I said. However, everything that we've decided to do this as is going to be able to go across any platform. This is not a platform-specific presentation. I will talk about things I've learned using mine. But I've used other ones as well. We all have. So, know what your software is the key. Learn it. Practice it. Test. Figure out how it works. Don't go in the day of not knowing how to click something. How to do whatever. If you can, practice with another colleague. Get someone else to log in as a play presenter. As a test attendees. You know how to use it. Test everything to make sure you know what you're doing before you go on. Don't show up the day of not knowing where I click to record. How do I make sure my sound works? How do I make sure my presenter sounds works? There is prep work that goes into this. Before the day of your session. What systems does it work on? Is it on a PC? Is it on a Mac? Can people use mobile devices? What can they use? We had an issue here that we needed something that worked on Macs specifically for both live shows and recordings because as the Library Commission, we do presentations to not just public libraries, but schools. And lots of schools use Macs. So we had to have something that would do that. There were some programs back when we first started doing this in 2008-9 that did not do recordings from Macs. And we had to find something that did. We ended up going to Webinar eventually because it actually doesn't do, it does a, it's a WMV file. You can do anything that anyone can watch. So it was awesome. But know what it works with so you know what you can tell your speakers what they need to use. Or what they can or can't use. And your attendees as well. How does it work with videos? Can they share a video and will it show? Or do you have to do some sort of application sharing? Do you have to upload something somewhere? Same thing with slides. Go to Webinar, it's simple screen sharing. That's what we're doing here is this is our, I'm pointing at it like you can see, this is a desktop on our computer that we're just sharing. Anything that's on there, everyone can see. So pretty easy. Anything I put up there, a video, a slide, animation, it will show. Other systems work differently. You might have to upload slides into the system first. Make sure you know how to do that. Will animation and slides carry through? Sometimes it does, sometimes it doesn't. I've worked somewhere they say no, it just doesn't, it won't see that. It's gonna bother. How do recordings work? If you're going to be recording for later, people watching it later, do you know what to click? Do you know how to click it? Make sure that it's actually sounding right and doing the recording. Run practice sessions with that as well. Set up a fake session, run it, let it go for a few minutes, go back and look and see what happens when you spit out the recording. So know your software. Too many times, I've shown up to 10 webinars where at the time of the show starting, they still trying to figure out how to work the software that they are performing and running. It doesn't speak well to the organization. It doesn't want you to attend a second session if you're going to spend 10 minutes watching them try to figure out how it works. Reflects poorly on the organization presenting, or hosting. Hosting. So know yourself for a practice that you're going to have to do prep work. Learn it. Next, run a tech test with remote presenters. If you're having presenters come and sit next to you, you can do something different. Speakers just come in and show up at a certain time and everything else is good to go. But if you're going to have somebody coming in as a speaker remotely, which we've done here many times, do a tech test with them ahead of time. At least a week in advance in case they need to update their program, their computer for something. What they've had is they've had to get a new microphone. They thought they had one that worked and suddenly it's broken. For some reason it won't connect with our system properly. It doesn't recognize it so they need to get something else. It'll vary. But at least a week ahead of time I'm doing a tech test. When I schedule my people for my webinars, which usually I've scheduled at least a month in advance, they know they're going to be on, I tell them at that time I have a tech test to make sure that all the technology works. Make sure they know you're going to be doing that too. Michael just had an issue that he didn't get contacted. And he is wondering, I don't know how to use this stuff. I'm the presenter and I have a... I'm not sure what platform I'm using. So do a tech test. Test the audio and video, make sure you can see them if you're going to be using a camera. Sometimes you don't. Make sure you can hear them and they can hear you. Does their microphone work? Do they have a desktop? If they're a telephone backup option. We actually have that go-to webinar. People can call in on a phone number if they don't have for the audio if they want to. And they've had presenters have to do that as well. If for whatever technological reason just the microphone isn't working they could find a new one, can get one that works. We don't be bumped back down to the telephone. Not a problem. They can be done. Have them practice their presentation. Make sure they know how to use the system to do their presentation. Click a button somewhere on the interface to advance their slides. Or as what we're doing here it's just like using PowerPoint like you always would and just click a slide, click the button to move on. Do an actual practice session with them so they know beforehand how everything works. Now when you say practice session if you're going to have somebody out for 45 minutes you don't have them do their 45 minute presentation. No, no, no. Sorry, no. My tech test lasts maximum maybe 15 minutes if there's issues. 510 usually is all you need. Can I hear you? Yes. Can you hear me? Great. Can I see you? Yes. Can you see me? Great. Here's how you do your presentation. Do you have some sort of a little test presentation you could bring up just so you can see how it works? Did you send me this? If you have to do something ahead of time make sure they've sent you something that you've uploaded into your system if that's how it works. Little prep work there. So no, the tech test doesn't take too long. Sometimes you might have rescheduled. Clarify I've had this problem that it must be done on the computer that we'll be using the actual day of the webinar. Not just this isn't just do you know how to use the software this is does your actual computer that this is going to be on work with the software that is an issue in some cases. Is it installed properly? Does whatever plugins you need on there I have had issues where I've had problems where people have just said oh well I was able to get into the office or the computer lab that I'll be doing this on but that's okay because now I know how to use it. No, that's not okay. I am doing a live show here I don't have lots of people online live I need to know the actual computer you're on will be the one that will work. Determine how you're going to handle questions. Will the speaker be able to see them somewhere in a chat and answer them themselves? Will the speaker be able to see for them? Work that out with them and show them how that actually works. Controlling slides determine how that will work as well to show them how to do it as I said but if they have multiple presenters how are they going to do that? Are they all together in a room like we are here which is pretty easy? Or are they themselves at separate locations and Michael is going to talk to that more when he gets to his session about presenting with multiple presenters. But as the host makes you talk to if you have more than one person all of them about how it's going to work so that everybody's on the same page with how things are going to be doing. Videos, make sure you ask them if they're going to want to run a video because sometimes you'll need to test that to make sure it will work with your system. For some reason they'll go to webinars sometimes they work, sometimes the audio comes through sometimes it doesn't. We're not really sure exactly why but we just say let's test one every time and see what happens. Sometimes if my phone catches the audio sometimes it doesn't, we have to check to play around with it. Try to ask them all those different questions to make sure that you all know beforehand how everything is going to work. Next thing for before plan ahead for technical problems learn how to fix states if the sound is having problems where you need to click, who you need to ask if your internet goes down it's happened to us. Who's your computer person who's available during the show that you can go to and say help, our internet crashed. Know what you can and can't fix. If you have someone who has 50 people watching this session one person is chatting and saying I can't see anything, one person is bandwidth issues that's not your problem most likely that's theirs because everyone else is seeing things fine. Know when you have to say sorry it's not us, it's you you'll have to watch the recording later. For system requirements and troubleshooting we have a website where you put this info put it up there somewhere and link to it from somewhere or link to this company's own page. So plan ahead for these things don't just have them come at you and you don't know what to do. So during the session set up at least a half an hour before the start time. We kind of did that today. We had a little rush. Well when you plan the half an hour that gives you the 15 minutes you need and the problem 15 minutes before that. So set up if you have like here you can see on the camera we have our microphone I have an extra laptop and a monitoring question there's a camera right there that you can't see but that's what we're at. Get all that set up physically done. If you can have a second person for technical issues I don't always have that here but that's really helpful especially when you have a large group one person who is the host answers the questions and runs the session and I'll see all the technical issues. Get your remote speaker logged in too not at 10 a.m. when your session is starting at 10 a.m. Have all this done at least 15 minutes 10 before. Have your speaker there. No one wants to show up at a webinar at the time it's supposed to start and hear the speakers just showing up and the hosts just showing up to figure out how to get the thing going and then 10 minutes later it finally gets going. All this has to be done before the start time of the show. We were all here 15 minutes before kind of hot at the latest. Figure out your recording get that going as well ahead of time. I have intro slides that some of you saw too that show there we go what that just rotate yeah through PowerPoints of just an intro so I don't have to read and explain all this stuff I have slides that explain how to use the software I did some screen shots let people know how you can adjust and fix your sound if you are having sound issues I promote the upcoming episodes that we have coming on the show just because we are really that's different but if you have something coming up next month or two months do that and then other how to contact me more and go about this. So I do this this is how I do mine how to use the system some people do they talk about it they walk everyone through it I decided to do this because I do this every week it just seems simpler and easier to do that so get some sort of introduction on how to use the software out to your attendees also during host responsibilities I think are you are the hostess for me you are the host you are greeting the people when they come in introducing the webinar monitoring it during the show encouraging interaction if you need to anybody have any questions I'm asking do you guys have any questions type in your questions section if you have any questions for us and wrapping up at the end thank you for attending we hope you learned something join us next time the recording will be available soon so go to our website for more info you are the host don't just be the if you just come in and say start the session leave let the person talk and then come back at the end you're just a tech support guy or girl and that's not hosting a webinar that's not putting on a good show that's not doing something that people want to come back to that's not showing respect that's not showing respect yes be respectful to what you're presenting afterwards this is a quick one almost done here whatever you need to do afterwards if you did a recording process it converted edited if you had some intro depending on how your recordings work sometimes it has to capture everything you don't have to control try to be able to edit out the beginning bits that were how to use the system you notice when we see our recordings you don't see those beginning intro slides that tell you how to use GoToWebinar because anyone watching a webinar the recording doesn't have access to that and it's irrelevant to them cut that out please try to cut that out if you can some of the software might be good some depending on how your account is you don't have control maybe look for something else it's a different program that looks really amateurish first 5 minutes of recording is how to use live software that you don't have access to I'm going to walk away from that now post or share the slides and links if you had them that are part of the presentation let the speakers and audience know when it's ready where it is contact after the webinar this isn't just like 5 minutes after this will be done for me later today maybe tomorrow let them know you had thank you for attending it was great, here's where you can find more contact us for more info and the presenter thank the presenter after the sacks oh yeah, again afterwards send them an extra message thank you so much for being on the show also afterwards know any issues you might have that might you want to fix in the future things will go wrong, it's a live show it's a webinar, things will happen it's okay, just note them this is your future webinar learn from your mistakes, it's okay failure is okay, issues are okay this is live, this is technology it will break down just go with it so to wrap up respect, before if you know what you're doing during, run the show, do it well after, do all the wrap up cool I'm not going to say don't say unless you're sitting unless you're sitting if you really can't say that's good we're kind of sitting out of order but I don't think that really matters so I'm going to take over here and talk about webinars from the presenting from the presenters some of this is actually going to be a little bit of a repeat of what Krista said but from a different point of view and she has some stuff I will talk about again like recordings and I'll have some stuff she didn't mention also so I'm going to repeat the tested advanced thing, I cannot stress this enough as Krista mentioned I have a couple of presentations I'm doing next week and I had scheduled a tech test with one of them they contacted me, gave me some times we figured out what I'm going to do with that presentation I'm going on the same day I hadn't heard from so I'm not going to take that personally but I know as then a presenter that I need to be doing a tech test to be honest at the moment I'm not even sure what platform they're using I've done this enough that I'm confident it will be a problem but I contacted them and said hey I really want to do a tech test so as much as I will agree it is the host's responsibility to do that I would say it's kind of the secondary responsibility of a presenter to make sure that actually happens because some people just aren't doing tech tests or maybe they figured I've done these enough I don't need one well no I won't one anyway that's you know could you be using something I've never run into before every situation will be unique every week every webinar will be something will go wrong it didn't go wrong last week protect yourself yes exactly that's a great way to put it protect yourself I will also stress to use the computer in the test that you're going to use during the presentation so I'm doing these presentations from home so I will be going home to do a tech test so I need to make sure that my bandwidth is going to work we'll talk about bandwidth separately but that computer an interesting question when we met about this presentation the other day that Laura brought up is what about having a backup computer I've been kind of thinking about that and I guess and I think this is what I said on Monday is it's nice but not everybody has a backup computer I mean you know if I'm doing something from home or from this building I got backup computers now I'm not necessarily going to test on the backup computers but at least you know I know that if something goes horribly wrong I do have a backup computer I have lost I've dropped internet in the middle of the session and you know you've got to just log out log in computer crashed whatever you pick it up so you know do those tests that your bandwidth is going to be enough and actually I will get to the bandwidth in just a minute microphones let's talk about microphones Chris mentioned you have problems with microphones and that and so I want to stress the microphone thing that they said and talk a little bit about microphone tech for just a minute you generally have two types of connectors when you're talking about computer microphones one is the what's called a mini jack and this is basically the same jack that you use to plug in your headset to your cell phone or your MP3 player or whatever a little small plug with two lines on it the other kind is USB USB is going to be the better option and it always is going to be the better option you're going to get better sound quality out of that and the quality of the microphone is going to be great you might have a built in microphone if you're presenting on a laptop yes it really surprisingly works really well it varies it varies a lot I usually wince when I hear I don't know if I have a microphone well I can hear you so right they're getting better I think it's going to be basically the age of your laptop is going to be a lot of it so mics that are built in but see again I'm going to fall back on the testing this is you want to test don't rely upon that the microphones I'm showing here are actually all very good choices they vary in prices and again I will stress USB over the mini jack for quality headsets are great 30-40 bucks going to get you really good sound quality especially because I keep turning away from the microphone trying to not do that you can't turn away from the microphone if you've got a headset on with it a couple of finger widths through your mouth you're generally going to get really good sound quality with that we're using the blue snowball it's very reliable it's going to run you about 80 bucks but you can get them used for cheaper personally I have the blue yeti which is the one over on the right those lists are a little more like 150 but I got mine off of ebay for 65 dollars it had a ding in it looks great and what I really like about the Yeti 2 is if I ever get around to it I can mount that on a swing arm the thing so if you tap on the desk it doesn't pick up the noise so if you're going to be doing a lot of presenting even if you do have the microphone in the laptop and blah blah blah I would suggest getting yourself a good headset or a good solid stand microphone to do that it's just going to sound better it's going to be clearer it's going to pick up your voice a lot better and I will be talking about multiple presenters, headsets if you're all in the same room with all microphones to one laptop one computer is difficult at best or involves additional hardware so if you're a multi presenter situation like we are headsets are not an option so you are going to need some sort of desktop microphone on that if you're just doing if you're hosting you're trying to get someone set up who's never presented before it's the first time you coerced them into doing it they're cheap good ones too I don't know 30 bucks I mean you've got desktops they're now $20 usb ones I actually have some that are a few years old that I still use here that we use for emergencies that will work just fine so if you have someone who's coming in and you're trying to convince them it's okay tell them go to your room grab something you'll be fine that person you're talking about I would not suggest a yeti or a still wall it moves up I will stress if you're going to get an external microphone usb over min-jack it's going to be better period that we can say there platforms again I don't want to talk about big differences between the different platforms so I just want to talk in some generics about things you need to be aware of adobe connect I found tends to be campus's biasing license for it it is what it is but the recordings are kind of in a proprietary format and you can't edit them they have to be viewed in a web browser things like that so as a presenter I don't necessarily appreciate it but it's there go to webinar we use it we love it it's also I think kind of pricey so that is something to consider WebEx I've used a lot of corporations I've used that I've found Circe Tynex I think uses WebEx OCLC used to at some point and the other one there right by my mouse here is Google Hangouts which more and more ALA is starting to use that a bit that's definitely kind of a screen sharing webcami sort of interface works great if you're doing like a panel discussion where you can see the little squares of everybody down below but whoever's speaking it's a big screen and everybody's spread out across the country not everybody's in the same room it's free it records straight into YouTube it's really really handy if we had to bail on go to webinar and the money dried up I would suggest we look to Google Hangouts to be honest they were probably the option one of the big things you want to pay attention to with the platform one whether it's sharing versus uploading and who can control the presentation while it's going on live and this will overlap a little bit into multiple percenters but I much prefer the ability to have to share what's on my screen if nothing else then I can work on my presentation until about 20 minutes before the session however sometimes what they will say is a week before the session you need to send your slides to us so we can upload them into the system or here is your login so you can upload them into the system not necessarily a problem I mean I have to be prepared a little more in advance than the day before but that tends to limit what you can do you're going to be limited to screenshots not live web surfing your power points you will lose any on all animations if you like to use animations in your slides I've also found the big one with systems where you have to upload the slides there are generally size limitations so if you use lots of big pictures I had to take one presentation and actually divide it into four parts and upload four separate power point files because my power point was so big it was like 10 megabytes but it had a 2 megabyte upload limit for anyone file or something like this so I had to chop it up this is why you test this is why you have to figure out what platform they're using and what you're going to have to do in advance so as much as I might sound like I'm complaining about certain platforms it is what it is you have to work with it I've always made it work I just have to adjust and be aware of it in advance so that's definitely what you want to think about there bandwidth I'm just going to say this use a wire over wifi we are plugged into a wire with our computers this is my backup laptop that I'm following we got a wire the machine is wired also when I am at home even if I was using a laptop I would plug it into an ethernet cable it's not that your wifi isn't fast enough it might be especially if you've uploaded the presentation in advance and you're not screen sharing then all you're really broadcasting out is your voice that's what's coming out of wherever you're broadcasting but wifi can just be flaky and ethernet is much more solid plug in I will also say the more bandwidth you have the better so that's a given and ethernet bandwidth is better than wifi bandwidth whatever the bandwidth is in your building is what it is but please plug in find a jack in the wall somewhere and connect to it and then consider your ultimate bandwidth when you aren't talking about things like video versus web surfing versus powerpoint we've got 45 megabits in this building at home I've got 24 24 still lets me pretty much do whatever I want but if you're presenting from somewhere with a 1 or 2 megabit connection that is going to be an issue and also if you're screen sharing it's your upload bandwidth not your download bandwidth so I might have 24 down but I only have 3 up so again it keeps coming back to testing but you need to be aware that this is even an issue before you can test it that's why I want to stress that I've got 2 more one is multi presenter issues and we are doing this here we are in one of those multi presenter issues but there are different situations if you're just a presenter you're in control there's a host you decide who's going to change you're going to change the slides if at all possible hopefully the platform does not require the host to change slides next slide in this case we're all in the same room we're just passing the mouse around or we can hit the space bar we're all good sometimes we know where 2 of us were in Lincoln 1 of us was in Belle Bellevue is in Bellevue and we were giving a presentation for people in Florida and so we were all doing kind of one presentation but the 3 of us were not sitting in the same room so we had to decide a couple of things we could have uploaded 3 separate power points and then change presenters or we could upload one set of slides and change who had control or we can upload one set of slides and trust that one of us could be the person who does the next slide you can argue pluses and minuses and what's better in our case the 3 of us had done the presentation enough together that we decided having one person control the slides because he pretty much knew where the slides needed to change in the presentation and while I was talking I could say things like and on the next slide instead of saying something say next slide waiting until he clicked it and then started talking again I kind of worked it into the pattern and he was able to know when things were changing so it's just now your work kind of talking coordination with your co-presenters on how you're going to have that work one of the other things though when I say co-presenters you want to think about are you multiple people doing one presentation or are you multiple people sharing the time doing different presentations so I've done that where okay it's a one hour show I've got 20 minutes somebody else is 20 minutes and somebody else is 20 minutes in that case you are literally handing it off from one person to another you are probably all in different locations to which I will stress there back to respect watch the clock I've been the third person in an hour where the first two people went over so I know well we can go long here so but yeah we did start a little late so we're still on schedule but we don't have a hard cut off so if we go long we're okay but we try not to so who's going to write the slides how are you coordinating are you giving same presentations these are all things you really need to consider in a presenter sort of situation and then the last topic I want to talk about is kind of handling Q&A when you're the presenter on a webinar Christa talked about this a little bit and it is going to kind of depend upon the software we've got it set up and it's kind of a limitation of go to webinar that you send in questions the presenter does not necessarily see them but the host will pass along any questions as experienced I am with all this I like that it takes some pressure off of me as the presenter and the host can just kind of find a good place to interrupt things like that I describe it as triage if I see three people asking the same thing I can combine that into one especially if you're a new presenter and I will tell you even if you're an experienced presenter trying to do a presentation and then watch a live chat room which is discussing stuff which may or may not be relevant to what you're talking about they're all tangent I've done that too as a chat person I know that and then trying to go back through and try to figure out did I miss a question was there any questions it's doable but a few people do it very well and I've done it better sometimes than others but when I'm in that situation I kind of have to figure out I'll do these five slides and I'll stop and say let me see if there are any questions like this you have to seriously multitask in that sort of situation so I would kind of maybe encourage the hosts to be the Q&A person but be aware of how what platform you're using and what the Q&A situation is then larger issues, kind of like with any presentation do you want to take questions during do you want to save them towards the end do you want to just interrupt me whatever, that sort of thing we're taking in spurts that's kind of up to you considering what platform you're using so my summary test microphone quality very important know what platform you're using the more bandwidth the better make sure you coordinate with your co-presenters and oh by the way I almost made test every other bullet point I figured that would be overkill I figured twice would be good so that's my bet I will now hand it over I will now hand it over to Laura hi click over the your mouse core is in the bottom click on the slide there you go use the spacebar on the keyboard give us a sec here think and stick just use the spacebar first I'm going to talk a little bit about andragagi and I wouldn't pronounce it that way either but I looked it up and that's what they said so andragagi is teaching adults pedagogy is teaching children so anyway we're going to talk a little bit about andragagi because I think having just a little bit of awareness of this really helps you design your presentations so it'll be effective and that's the point first of all it goes without saying and we're not going to talk about your content we're sure that you have a meaningful relevant organized content because none of this we've talked a lot about tech issues I'm going to talk a lot about things to kind of make your content sparkle but really it is about the content and you want to make sure that you have the content so adult learners because knowing a little bit about them will help you first you need to know that they're kind of self-directed mostly they're going to be at webinars because they want to be at webinars although you are going to get some that are required to be at webinars adult learners already know stuff this is good and bad because if you really are conflicted with something they already know they may reject it but it also means that they may be able to enrich what you're saying and they can relate what you're saying to what they already know they're here for a reason they're not most adult learners are not going to be there just just because they have no article so you really want to be sure that you kind of help show them how you're going to help them get to their goals they're also relevancy oriented they don't want a lot of stuff that doesn't matter to them and they're very practical most adult learners are their four reasons and they don't want stuff that they don't see they can apply and they like to be respected we all do we all need respect yes just if you kind of keep those things in mind I think it helps when you're designing your presentations ok then another sort of set of things to keep in mind is how human memory and learning work basically memory we take things into our brains generally visually or your auditory and we move things into working memory that's for instance when you look up a phone number you'll remember it long enough to dial but you're not going to keep that forever so what we really want to do is help people move from working memory and move things into long term memory where then they will remember keep them in mind for more than five minutes some of us are swearing that our long term memory no longer works because our hard drives are full that's my excuse that's my excuse but it is important to remember this and so our goal is really to help the viewers take in information and then move it from their working memory to their long term memory and what can we do well there's a couple of things first, simplify um you're going to have to leave out a lot of the details things that fascinate you because this is your deal, your subject you're really into it but you need to simplify for the people that you're explaining it to my rule of thumb and this isn't hard but fast of course but it's a rule of thumb what are the five things you really want people to remember um pick them out and if you have more stuff than that maybe instead of having it in the presentation or if you have a lot of details maybe instead of in the presentation you'll want to have that in hand out for people later so we're just like having five things? although I had tests twice the second is chunk the material chunk seems to be the technical term I use chunking if you've got an hour for a webinar say you've got 10 minutes for the intro, the wrap up if you have five things each of those five things would have about 10 minutes wouldn't that's um this is not hard and fast they will tell you that working memory will only hold and people's attention span will only hold some people say 12 minutes some people say 20 but I'm telling you you need you need to chunk the material and after about 10, 15 minutes of the most you want to change it up maybe that is when you take the questions maybe that's when you tell everybody to get up and stretch whatever but chunking the material will help people and then relate the material to what's already known this is a diagram of the stuff you have in your brain then you get a new stuff the more connections you can make the better off someone's going to do retaining that new information so those are just a few tips that kind of help you design things in a way that will really help people remember what you told them then we want to make the slides work for you if you're going to make slides not a presentation of course has slides and the slides for a presentation where you're standing there are a little different than the slides for a webinar but you want to make slides work for you first thing the text emphasizes the narration the narration your voice carries the real content the text on the slides simply emphasizes it and helps everybody kind of stay on the same page so you don't want to put everything on the slides use it's you're going to be more effective if you use common vocabulary and yes many subjects have their own particular vocabulary they'll have terms that are maybe unfamiliar then you want to be sure that you you've actually given people meanings of those terms you want to use short phrases single words are not always really effective sometimes you want short phrases when you put things on the slides and you want to have short lists this is a three bullet list again when you look it up and start talking to the experts some of them will say oh you should have six bullets seven bullets four bullets no bullets is good I just if you have very many bullets maybe you want to consider making a slide for each bullet instead of putting them all on one slide so you don't have too much stuff on a slide I'm inclined to think that it's a good idea to have a lot of slides some people will say oh you shouldn't have too many slides I think you should have a lot of slides but zip through them quickly I think that helps because people can read the slide and you're going to lose their attention if you need to slide up for too long so you have a lot of slides and move through them quickly and you keep people's attention okay remember that the visual trumps other senses and what does this mean you need to be careful about how your slides look and what kind of graphics you use use your graphics to reinforce what you're saying because if you have a graphic that doesn't have anything to do with what you're saying and your narration people are going to remember the graphic because the visual trumps the auditory that means no cute kitty pictures oh of course sorry of course you're giving a presentation on how a teacher can read then you can be okay but otherwise don't do this instead here's a nice graphic this is actually a simple bar chart but they've given it a lot of interest by using stacks of books for the bars they put people in it because of course people in pictures are attractive and we like looking at pictures of people who like faces the human brain likes to look at faces but we're down here small faces so this is a good kind of graphic to use and of course it's also rather creative instead of just a plain old bar chart or just presenting numbers which is frequently not real successful because people don't comprehend numbers in fact they say that people really don't comprehend what's happening really good people just don't really comprehend the number so if you can show things graphically that's great if you can have a little visual interest that's great but you want to be sure that your graphic is presenting the information that it's reinforcing what you're saying okay you also you might want to give a little thought to your typeface size here you go most people will tell you that you shouldn't have anything smaller than 30 point type on a slide of course if somebody is going to be sitting at a computer and they're reading a screen maybe the type can be smaller if they're sitting in an auditorium watching something on a screen and they're quite far away then you want it to be really big they have to think about the circumstances of your audience but in a webinar situation you don't know they might be in a group or they might be sitting in their own office they might be but as a rule of thumb think about not having anything smaller than 30 point type that's probably just a good thing to aim at the version I heard was tried to determine the age of the oldest person in the room divide their age by 2 and that's the smallest point type you're allowed to use well you might succeed to add first day on to our registration okay but that was an auditorium situation so not necessarily a webinar and some advice you get about presentations are talking about presentations where you're in an auditorium situation a webinar is slightly different perhaps but nevertheless if you need a rule of thumb 30 point and remember that when you're making PowerPoint slides and if you start trying to put a lot of content on the slide PowerPoint will try to help you fit all the type in by making it smaller as you go so you won't check that too and it's not going to help you out there you go 30 point type and you want to choose your typeface there are lots of typefaces this for instance is three serif typefaces they're really very similar aren't they except there are differences so I recommend look at the test this is the sentence that I was used to use to test typewriters it has every letter of English language thank you I never actually maybe somebody told me that once but I couldn't have told it back to you this has all the letters in it so now we've distracted people and they're going A B C oh no there is a C there again this is serif type some people will say that serif type is better for print but no serif type is better on the screen I don't know but you do want to think about it you also want to think about choosing sorry a fairly standard typeface there are reasons if you're doing this on your computer no problem choose a font and you're cool if you're for some reason going to end up having another computer actually holding the content it has to have that font face loaded on that computer now this is probably not a problem with ordinary vocabulary but if you're using say a foreign language or it's mathematical notation or something like that you have to be sure that it has the characters that you're using so you just want to be a little bit careful choose a typeface that you like these are all in 30 point type so you see that some of them are actually bigger or more compact font size choosing the font size of the lord and the dirty will actually vary on the face typeface too depending on which one you might want to go over in 30 as your minimum because of how you've picked here's sans serif fonts I kind of like the sans serif fonts and in fact I'm using Bernana here for my headlines Arial frequently used as a kind of headline font Calibri is standard maybe you don't want to use Calibri because it is standard you want something a little different on the other hand look how much more compact Calibri is than the Century Gothic I like the Century Gothic but it's bigger so choose it all the fonts don't do this basically is the answer sorry they are appropriate for very specific situations in certain places but not as a go-to if you were doing a presentation about Shakespeare it would be okay if you put the headlines in old English text probably not all the contents presentation about children's services comic sans works for the kids yes it does I think comic sans looks a lot like what first grade teachers would put on the blackboard but it does come out of comic books and many people score it so don't use comic sans or people will make comic books um rush script if you're signing your name if you're writing to your grandmother it's cool I have actually used it for a splodge that said new something like that but basically try not to use a novel font um color why not you got color it's one of the things you can use to get your point across but um and Powerpoint has a lot of styles and a lot of templates that you can use um some people will tell you not to use them because many of them are ugly frankly but other people will say oh that's cool pick the one you like there's nothing wrong with just having a color background what you really want to go for is high contrast you want people to be able to read what you have on the screen um they say I read that the most popular blue background with yellow lettering um Ikea has gotten to all of us um really there's nothing wrong with this and it does have high contrast again some people say that you want a dark background with light lettering if it's in an auditorium situation where the lights may be dim and if people are reading things on their screen maybe they want the light color background with darker color it's changing a powerpoint presentation it's like here's my slides you put them together sorry sorry an Allen wrench an Allen wrench exactly um but whatever you do you know choose something that you like maybe that fits in that's why I labeled the green one economics maybe that fits in with your subject if you're talking money maybe you want a green background uh the dark gray background with the yellow type is it's with it it's cutting edge it's now um maybe you do maybe you don't want that also consider of the the shades of the yellow and the blue background with the shade of the yellow on the gray background um it's amazing the same color can look very different if you use different shades of the color uh the conventional this is blue and golden black and white sorry the conventional the conventional background with the dark blue type is cool I think the beige is a little dull uh the gray background with the um room type just we're using gray on the room today it's very business like uh very clean uh white background with black lettering high contrast but maybe it looks like you didn't try very hard so maybe you want to get a little softer and just make the background a little cream colored that would be fine I wouldn't do a fake background with purple type um unless you're doing a whole presentation about Mattel say but there's a situation there is a situation um it does come down to you know really there's only a few of these that are gonna really work for you pick out one I have spent hours doing this and it was wasted time really when in doubt just make it a blue background okay but you can and I think a test like this is actually to me my mind very useful you know so I said the comparison I like that I think it really helps um but anyway just make sure your color doesn't get in your way is all really um and now there's a few things that as a presenter you can do to help your presentation you are a big part of the presentation um so your voice is gonna be important first off practice you know how Krista and Michael have emphasized testing to make sure that your equipment is working your connections working well how about making sure that your voice is working and that your presentation is flowing smoothly so go ahead and practice I have done a webinar with Aaron J. you know I have stood in my living room at my ironing board declining to the cat but it helped so I don't think this is a bad thing go ahead and practice another thing if you're nervous this is one of those cool things there's actually a Ted talking about this there's real research that shows that if you stand in what they call the power pose I myself like to think of it as the superhero stance but you can call it the power pose stand up straight feet apart hands on hips chin raised slightly stand that way for a couple of minutes really just a couple of minutes and endorphins will run through your body and make you feel more confident more in control and you will do a better job the worst that's going to happen the very worst is that you're going to feel a little bit silly so why not try it because honestly it does work and so many people get really nervous about public speaking and this will help so try it another thing is your voice your voice is the instrument you're using they information here so what can you do well for starters drink something warm before you want to loosen up those vocal chords loosen up that neck it's a little nervous so drink something warm nothing cold then warm up you don't do a whole opera singer warm up but you know recite the Pledge of Allegiance a couple of times something that will get your voice going then while you're presenting smile it helps loosen up your vocal chords it makes you sound attractive people want to listen to you it's probably more important to smile when you're on the telephone or when you're giving this kind of presentation and people can't see you then it is even when people can see you so these are important things try it ok so what were our five things well first kind of organize your presentation relate to your adult audience keep the idea of how memory works in mind so you're chunking your material and you're relating it to these people already know design your slides the visuals on your slides to reinforce what you're saying but what you're saying is the important part of the presentation the slides just reinforce it and five use your personal instrument use your voice to convey meaning ok so I think that kind of wraps us up today you can contact us if you have any questions thank you for coming we had a good time are there any questions does anybody still have to have any questions, comments, thoughts about everything we've said here we went through a lot of things a lot of different things we had any comments throughout the show we paralyzed we paralyzed it's not a big Q&A sort of presentation I hope it helps yeah alright thank you very much and here is my as the host I'm going to wrap up model good behavior thank you Michael and Laura for joining me today to talk about how we do webinars thank you for your experience and what we've learned what this has learned from the experiences from the things that have happened to us or that we have done and afterwards we said oh no that kind of thing I have a presentation coming up this excellent refresher thanks so we're hoping that our experience will help you do webinars good yes do our original title that we kind of switched out a bit so thank you very much for attending that will wrap us up for this week's Encompass Live it is being recorded as we speak and will be posted up later today I'll let y'all know when it's available along with our slides as well that will be available as well on our website which is right here our Encompass Live website here where we have all of our upcoming shows and our recordings are right here below the list of upcoming is where we post our recordings our archives are here if there's presentations they go along with it if there are websites that people mention they go along with it you can find all the recordings here and watch them as I said our recordings go onto YouTube our slides are going to our sites your account generally but we'll link to anything and it links to going to our delicious account so thank you very much for joining this week I hope you join us next week on our topic is exploring wearable technologies and book connections for youth this is really interesting it's kind of an offshoot of a special session we did as a webinar we did previously about coding for teens and kids specifically we're focusing it was about all sorts of different types of coding this one we're focusing in on wearable technologies and what pronounces name right Dagan Valentine he has a grad assistant he's going to come on and show us some cool things you can make jewelry clothing what not that you wear that is systems for technology in it and books that are related to that so bring it into your library if you have a major space type thing this would be cool so you can have a whole session on that for us next week so hopefully you'll sign up for that or any of our other episodes that we have coming up here on our schedule and if you are a big Facebook user and come us live is also on Facebook so do go ahead and pop over there and like us on Facebook I post when we are recordings are available and new shows are coming up here I remind people every Wednesday morning to log in on the slide to the show if they want to so if you're big on Facebook definitely pop over there and give us a like add me in that video alright thank you very much everyone and we'll see you next time on any of us live, bye