 This paper discusses the importance of effective communication among IT professionals, as well as the challenges associated with this type of communication. It highlights the need for improved accuracy and understanding across a wide range of people, and the use of various forms of communication such as synchronous and asynchronous methods. Additionally, the paper explores how cloud technology can be utilized to facilitate better communication between IT specialists and their colleagues. This article was authored by Svitlana V. Simonenko, via Cheslav V. Osadkii, Svitlana, O. Sisyova, and others.