 Hello, everyone. Welcome to our module for India 2020. I am Mahesh Chandra from E-Learning for Solutions here to present to you a brief study of learning management solutions in our masterclass in U.S. statements. We at E-Learning have built a custom model solution for growing e-learning needs from both e-learning, sorry, education, and corporate sector. There are many factors for moving to e-learning our solution as it is scalable, versatile, multilingual, and we don't have any time frame to learn the content. And basically corporate support these kind of features are the most. So coming to the topic, we had a requirement for providing a solution for U.S.C., which is a pharma industry. The client which we have dealt with has a longer user base. So we will go into the challenges of managing e-learning in a pharma and the solution what we have implemented for them and we will be having a Q&A at the end of the course. Coming to the introduction, the client we have dealt with is U.S.S. Situations which has a longer user base of 4,000 plus employees with a multi-tenant structure and the employees were having different teams and a complex structure. So managing all the users was a bigger task for them on a single tool. And at the end they had to take the reports for all the tasks that they have taken. So, yes, and the challenges. As they have a very complex user structure, we had to build a learning curve such that they have all the functionalities as per their requirements. And their level of learning was at a high level structure, which is at the territory level. So they have to monitor all the employees at the territory levels also. And they have the basic classroom concepts and schedules also. So these were all to be implemented in the LMS. So here we have started the implementation in the form by taking their exact training week. We have taken the user structure from which they have given us the inputs where we have something like some group of users have to be nominated for some training. And these should all be auto-generated. And all these assessments and courses, whatever they take on the LMS should be calculating the user's performance, not only outside the LMS, but in the LMS also. So they have teams and management, managing teams. They had proficiency to be calculated in the LMS on the basis of each quarter. And all of these were like, they have multiple level of teams and they have multiple roles like TL, TEM and everything. So all the roles of users have their own dashboards. So they have to use some other tools to view their reports. So we have implemented all of them with railroads, always dashboards also. As I have said that the lines which have dealt with U.S. vitamins has a multi-tenant structure. They have multiple BUs or business units to be managed under a multi-tenant system where there is no cross-organization access in terms of content and user access. Because they won't be sharing their content and the user base with other BUs. In the same way, they had, yeah, and the position hierarchy. As I have said in the previous slide that they have multiple positions and roles and all of these should be maintained and have a track in the LMS. So we had a position hierarchy to be taken into consideration and e-learning courses. This is where the heart of order courses are used in a very understandable way. The content was framed to them in forms and AICC content. And mostly the assessments were in the form of quizzes. They had to take some feedback. These are also included in the course of content. And the content was sometimes serious in PPDs also. And coming to the IALTs in the classroom, these IALTs are the general purpose instructor-led training, which have been common in every learning institute or every learning sector. We have to take some mandatory training online and some have to be taken into the specific platform. So these trainings were also being tracked in the LMS and the attendance of the trainings were being tracked in the LMS and the feedback for the training was also tracked. And the content, if there is any content regarding the classroom's training, those can also be tracked by just linking those courses to the classroom training. And here comes the next point is proficiency and skill feedback. So as I said, all these learnings will lead them to check their proficiency level and the aim of learning is to check their proficiency. So the tool automatically checks the proficiency of the user for each quarter where they will be engaging into the learning activity monthly, on a monthly basis. And it will help them to know where they stand. Notifications, yeah, every tool has its own, what the kind of say like to alert the user about how and what is happening. So we have built a custom notification solution for them where all the notifications can be custom generated by admins, by adding templates. These templates can be like specific to a module or generate for all the modules and all the courses will be getting the same kind of mail, like hi, this is your manager speaking to you regarding learning this course and all the etc. And reporting dashboard. We have provided these people with a robust reporting and reporting dashboard where these people can have canned reports on the tool and a person or admin who is having a basic knowledge of SQL can build his own reports based on his requirements and frame them in the form of dashboards. You can just place them on the dashboards so that you can have a look over them. And these reports can also be scheduled over the mail so that he never needs to log in back for only for the reporting. So this is the hierarchy structure of the organization where each organization is having multiple views. Like here the organization states as a business unit and each business unit have two types of employees, sales employees and corporate employees and where the corporate employees are the ones who are working internally for the organization and sales are distributing and aggregating things. So the sales employees have a team and each team is divided into four hierarchical states like from zones, regions, areas and territories. So here as it is in the what we call pharma domain there is something like it should be taken, it should be taken into consideration like if there is no area manager left with the person so the territory person will be directly reporting to the region manager. So in that case we have to build some complex structure so that if there is any missing hierarchy structure he will be directly reporting to the upper level manager. So as we are in the e-learning domain we will be having up-to-date of the activities and the content will be updated on regular basis and we have provided notifications at a specific activity level so that every user will be notified on basis of what is added up and they had a need of classroom trainings as I said that they needed to learn on a regular basis. They have defined roles monthly feedback for the proficiency calculation and we have improved the engagement by using certificates, points and badges and the dashboards are two interactors so that they will be interacting with the LMS so frequently. This is a page where admin have a look over the e-learning courses which means like there is a courses of the model. From this page itself the admin can look into the number of enrolments, the completion and the ratings given by the end users so that if the end number of users rating this course has 10 so that he will be knowing this course is good enough for learning content. So this is a page where the user will be using as a content where they will be having day-by-day structure so that the person who learns on day 1 can't skip the day 2 on the day 1 itself and there are some restrictions added on the course level so that it provides the feasibility to add only day-wise data. This is a completely customized screen for onboard employees where what we have done is they have a single screen for all these exams and assessments where admin can create a quick assessment and nominate users or employees who are into the system they can directly come and access the assessment they will be getting the grade and the admin himself can have a look over the completion and the enrolment taken place and he can even pull the reports regarding the completion and the enrolment on this thing. Team management, as I have said in the previous phase that these people had multiple roles and multiple level teams so each team has a manager who has to take care of his team members performance This is a page where the manager comes in looks into the screen and knows what's the performance of the user under him so he can even allocate some learning content from the allocation part and he can even approve his request he can even check the performance by putting on these elements and he can even give feedback to the employees based on the performance This is a kind of report dashboard which has provided them which are role wise so that they will be knowing the what we call as the proficiency level they will be analyzing the team's performance they will be analyzing the growth in how they are working and how they need to and what stands they need to what we call as move on