 Hello and welcome to theCUBE's coverage of Boomi's Out of This World event. I'm John Furrier, host of theCUBE. We've got two great guests here, Chris McNab, CEO of Boomi and Ed Bakowski, SVP and head of products, talking about hyper-automation and the future of connectivity. Gentlemen, thank you for coming on theCUBE. Look, great to see you. John, it's great to see you again as well. Looking forward to the next in-person event. I missed the in-person events. You guys have had great events and a lot of action happening. Love the big news of going out on your own direction, big financing, change of control, all that good stuff happening, industry is growing. Chris, this is a big move. The industry is changing. Can you give us some context to what's going on in automation and connectivity? Because I pass what you guys have pioneered have been a big part of cloud, cloud scale. And now we're seeing next generation things happening. Data, automation, edge, modern application development, all happening. Set some context, what's going on? Yeah, John, listen, it's a great time to be in our space at this point in time. Our customers at the end of the day are looking to create what we announced at last year's thing called integrated experiences, combination of user engagement, awesome connectivity, and making sure high quality data goes through that experience and providing 21st century experiences. And we're right at the heart of that. Work, our platform really drives all those services that are needed there. But what our customers really need and what we're here to focus on today out of this world is to make sure that we have the world's best connectivity capabilities and process automation engagement of constituents to really do what they want to do where they want to. So a lot of big moves happening. What's the story? Take us through the story. I mean, you guys have a transaction with big something and saying, setting up this intelligence, connectivity and automation approach. Take us through the story. What happened? Yeah, so, you know, the great Boomi business was sold outside of Dell and that deal closed. We are now owned by two top tier private equity firms, FBE and TPG, that sale has completed. And now we are ready to unleash the Boomi business on this market. I think it's a great transaction for Dell. It's a great transaction for FBE TPG. But most specifically, it's really a world-class transaction for the Boomi business, the Boomi customer base, as well as the Boomi employee. So I'm really looking at this as a wing wing wing and sets us up for really going after this one. Yeah, and there's a huge wave coming. Ed, you're seeing like the big wave coming. It's just like, no need to debate it's here. It's cloud 2.0, whatever you want to call it. It's scale. IT has completely figured out that not only is brief platform in the cloud, but you got to be in the cloud refactoring. This is driving the innovation. And this is really I see where you guys are leading. So to share with me, what is hyper automation? What does that actually mean? So what hyper automation really is intelligent connectivity automation. So our customers have been doing this. It's very specifically related to taking workflows, taking automation within the business. It's been around for a little time anyway, but adding AI and ML to it. So as you continue to automate your business, you get more and more steam and you get more and more productivity out of the folks in the organization or productivity from your application. So Chris, tell us more about this hyper automation because you guys have a large install base. Take us through some of the numbers of the customer base and where the dots are connecting as they look at the new IT landscape as it transforms. Yeah, John, great question. When I talk to as many of our 18,000 customers worldwide as I can get to, what they're saying very clearly is their IT needs to be more complicated, more distributed, more siloed and it has more data. And as you work through that problem that you're trying to accomplish is they're trying to engage your constituents in a 21st century web, however they want, whether it be mobile, web, portals, chatbots, old fashioned telephones. And in doing that, that complicated area is extraordinarily difficult. So that's the pervasive problem that Ruby has purpose built to help some and our customers start out sometimes with just great connectivity. The hyper automation is where the real value comes in. That's where your constituents see it a complete difference in how I interoperate with you. So first of all, I love the word hyper automation because it reminds me of hyperscale, which, you know, look at the Amazons and the cloud players. You know, that kind of game has kind of evolved. I mean, the old joke is what inning are we in, right? And to use a baseball metaphor, I think it's a double header and game one is won by the cloud, right? So Amazon wins game one. Game two is all about data. You guys, this is core to booming. I want to get your thoughts on this because data is the competitive advantage. But if you look at the pandemic and the stories that we're reporting on and this reinvent specifically, there'd be a big story. The refactoring in the cloud is a big strategic effort, not just replatforming, refactoring in the cloud. So this is really where you guys are, I think skating with a puck is, am I getting it right? Can you just share that vision? Yeah, from a vision perspective, I think, I think that having has really accelerated people's expectations, you know, they need to be more nimble, more flexible. And because they had a fair amount in the cloud, now they have to understand what is the next tier? What is the next generation offerings that we put together, tie together and connect? And is that only connecting systems perhaps databases and clouds? You're connecting people, processes and devices. So we're going to have a great story here and out of this world about how we connect biocentric vest to a video system to a network monitoring hub to protect the officer's safety in Amsterdam in real time. We can deploy officers to location all automatically, all decisions are automatic, all locations, cameras are going to be all automatically. And that's only possible when you think about next generation technology that we provide, next generation capabilities by the other providers in that solution. And before we get to the product announcements of the event, I just want to get your reaction to that. I see in the cloud, you can refactor, you got data, you got latency issues. These are all kind of go away when you start thinking about integrating it all together. What's your reaction to refactoring as the next step? Yeah, so my regular, I mean, exactly what Chris said, but as our customers are moving to the cloud, they're not choosing anymore, just one cloud. It is a multi-cloud, it's a multi-dimensional problem. You've got multi-cloud, you've got hybrid cloud, you have edge devices, et cetera. Our technology just naturally puts this in space to do that. And based on what we see with our customers, we actually have, we've connected over 189,000 different devices, application points, data end points, et cetera, the people that we're seeing that grow 44% year on year. So we're seeing that explosion and helping customers. And we just want to accelerate that and help them react to these changes as quickly as they possibly can. And a lot of it doesn't require, you know, massive uplift to our technology. We've been looking up to visionaries that with our deployment technology and being able to embrace this new environment that's coming up, we're right at the forefront of this and enabling this. Yeah, I love the intelligence angle, a little hyper-automation. Okay, let's get into the product announcements of out of this world event. What are some of the announcements and share with us the key highlights? Yes, so first and foremost, we've announced a vision in our connected. So I talked about the 189,000 applications that we did in data endpoints, et cetera, that our customers are connecting today. And they're moving very, very rapidly with that. And it's no longer about named connections and having these fixed or connected to applications. You need to be able to react intelligently, pick the next endpoint and connect very quickly and bring that into your ecosystem. So we've got this vision towards a connectivity service that we're working on that will basically normalize that connectivity across all of the applications that are plugging into who needs iPad as ecosystem and allow customers to get up and running very quickly. So I'm really excited about that. The other thing we announced is movie event streams. So in order to complete this, we can't just, we've been on this EDA journey, event driven architecture for the last couple of years and embracing an open ecosystem. But we found that in order to go faster for our customers, it's very, very important that we bring this into Bomi's iPad platform. Our partnerships in this area are still very important for us, but there is an avenue that our customers are demanding that hey, bring this into your platform that we need to move faster with this and our new movie event streams will allow them to do that. We also recently just announced the movie discover catalog. So this is the, this is a vision, this is ongoing vision for us. We're building up into a market place where customers and partners can all participate whether it's inside of a customer's ecosystem or partners or Bumi, et cetera, offering these quick onboarding solutions for their customers. So we will learn intelligently as people have these solutions to help customers on board and build and connect to these systems faster. So that's kind of how they all come together for us in a hybrid automation scenario. So the last thing too is we are working on RPA as a last mile connectivity. That's what the RPA has today. Gone are going to be the days of having RPA desktop perspective where you have to have someone manually run that although it's RPA. Our runtime technology extends to best option edges today anyway. So we are going to bring RPA technology into the iPads platform as we move forward here so that our customers can enjoy the best as well. That's real quick. I was going to ask what the adventure is. I love this RPA angle. Tell me more about how that impacts us. That's, I think pretty big. What's the impact of when you bring robotic process on our RPA into iPads? What's the, what's the impact of the customer? The impact of the customer is that we believe the customers can really enjoy true cloud when it comes to RPA technology. Today, most of the RPA technologies like I said are deployed at desktop and they are, they are manually run by some folks. It helps speed up the business user and add some value there. But our technology will surely bring it to the cloud and allow that connectivity of what an robotic process, automation solution will be doing and can tap into the iPads ecosystem and extend and connect that data up into the cloud or even on the RPA systems that a customer needs to connect. Okay, so on the event streams that you guys announced, obviously it's the best part of the embedded event-driven architecture you guys have been part of. What is, why is that important for customers? Can you just take a minute to explain why event streams and why event-driven approaches are important? Because customers need access to the data real-time. So there's two reasons why they're important with customers. One is event-driven architecture is on the rise and we're in a truly scale of environment as you're talking tens of millions of transactions. You need to have an event-driven architecture in place in order to manage that scale. So you don't have any message loss or any of those types of things. So it's important that we continue to invest as we continue to scale up with our customers and they scale up their environments with us. The other reason is very important for us bringing into our ecosystem or within our platform is that our customers enjoy the luxury of having an integrated experience themselves as they're building intelligent connectivity and automation solutions within our platform. So to ask a customer to go work with a third-party technology versus enjoying it in an integrated experience itself is why we want to bring it in and have them get their projects done in a much nicer way. I really think you guys are on something because it's a partnership world. Ecosystems are now everywhere. There's ecosystems because everything's a platform now that's evolving from tools to platforms and it's not a one-platform rules the world. This is the benefit of how the cloud's emerging almost a whole nother set of cloud capabilities. I love this vision and you're starting to see that and you guys did talk about this thing called connectivity marketplace. And what is that? Is that a place where people are sharing and is that a partnership thing? I know there's a lot of partners are connected with each other and they want to have it all automated. How does this all play in? Can you just quickly explain that? Yeah, so in the last year we launched an open-source community around connectors and that sort of thing. We invested pretty heavily in our SDK. We see quite a big uptake in the ecosystem of them building specific connectors as well as solutions. Our partners are very excited about partnering with us and co-go to markets and those sorts of things that they can offer solutions to their customers on a marketplace. So we are reacting to the popular demand that we have from our partners and customers where they say, hey, we'd love to participate in this marketplace. We'd love to be able to work with you and publish solutions that we're delivering to our customers. So we're fulfilling that vision on behalf of our customers and partners. Chris, when you look at the cloud-native ecosystem at the high level, you're seeing open-source driving a big part of it. Large enterprises, large customers are moving to that next level of modern application development. They're partnering, right? They're going to outsource and partner some edge components. Maybe bring someone else over here, have a supplier. Everything's codified now in the cloud, aka DevOps meets business logic. So this seems to be validated. How do you see this evolving? How does this I-Pass kind of environment just become the environment? I mean, it seems to me that that's what's happening. What's your reaction to that trend? Well, I think as I-Pass is above one, we've extended the breadth of our I-Pass dramatically. We're not an integration platform. We take the broadest definition, but we're integration, I guess I'll say it that way. Integrating people, connecting people is just as important as connecting cloud applications. So that's part one in terms of division, what it is. Two is going to be the importance of speed and productivity. It's critically important that people can figure out how to reconnect because end points are exploding. You have to connect things extraordinarily quickly in fractions of the amount of time that it ever took. And coding code is just not the way that that works. You have to abstract it. You have to make it similar to low-code, no-comb environments, configuration-based environments. Make it simpler for more people outside of IT to actually use the solutions. So that's where these platforms become much more invasive within the enterprise, solve a much bigger problem, and they solve it at speed time. So the vision for this is just to continue to accelerate that. When we got started here, things used to take months and months, came down to weeks, came down to days, it's down to hours. We're looking at seconds to define connected point to something in an easy button. Let's get connected and get working. That's our vision for intelligent connectivity. Okay, so we're talking about hyper-automation and the future connectivity, that's the segment here. What is that for connectivity? Take me through that. How does that evolve? I can see a marketplace, I can see an ecosystem, I see people connecting with partners and applications and data. What is the future of connectivity? Yeah, the vision, right, for connectivity and then talk about our connectivity as a service. But you have to think about it as connectivity instead of connectors, like an NBO, a thing that talks to an endpoint. And what we look at is you shouldn't be able to point to an endpoint, pick a cloud app, any cloud application, they have an EPI, find a swagger. I should be able to automatically, programmatically and dynamically, anytime I want, go interrogate that, browse it, hit an easy button, and obviously that was connected. And the amount of time it's taking me to explain it, you should almost be able to work through it and be connected to that and talking to that endpoint. We're going to bring that kind of connectivity, dynamic, generated, automatic connectivity into our platform, that's the vision. And people are connecting easier from a product standpoint, yeah, this should be literally plug and play, so to speak, old term, but really seamlessly automated play, automate and play, kind of just connect. Yes, absolutely. And while Chris was talking there, I also knew a customer to be named, during one of the interviews coming up to add in this world, a customer who was describing us today, already the capabilities that we have, where he as a CTO was able to get an integration up and running before his team was able to write requirements to the integration. So those are the types of things we're looking to continue to add to. And we're also not asking our customers to make a choice, you can scale up and scale down. It's very important for our customers to realize whether the problem's really big or really small, moving platforms are to get it done fast and in a secure way. I see a lot of people integrating in the cloud with each other, themselves, other apps, seeing huge benefits, while still working on-premise across multiple environments. So this kind of new operating models of all, some people call it refactoring, whatever term you want to use, it's a change of value creation, creates new value. So as you guys go out, Chris, take us through your vision on next steps, okay? You're going to be independent. You got the financing behind you. Dell got a nice deal. You guys are going forward. What's next for boobing? Well, listen, John, we couldn't be more excited having the opportunity to truly unleash this business on the market. And our employees are super excited. Our customers are going to benefit. Our customers are going to get a lot more product and innovation every single day. We've already put out 11 releases a year. There's literally a hundred different features we've put in that product. We're looking to double down on that and really accelerate our cap towards those things we're talking about today. Engagement with our customers gets to get much better. Doubling down on customer success, people support people, PSL in the field gets us engaging our customers in so many different ways with so much more votes that when we partner with our customers, we care about their overall success and this investment really gives us so many avenues now to double down on and making sure that they're journeyed with us and they're journey towards their success as a business and how we can help them, something we help them with. You guys got a lot of trajectory and experience and knowledge in this industry, I think it's really kind of great position to be in. And as for you guys to take on this next wave, Chris McNab, CEO of Boomi, and Mikoski SVP head of product. Thanks for coming on theCUBE and this is theCUBE coverage of Boomi's out of this world. John Furrier, your host. Thanks for watching.