 It's your number. Keep it. Mobile number portability is here. Now you can switch provider and still keep your mobile number. Fixed line portability is coming soon. Mobile number portability means true choice, true convenience, true value, and it's free. Here's how you do it. Go to the retail store or authorized dealer of the mobile service provider that you wish to switch to. Prepaid mobile customers. Bring your government-issued photo ID. Postpaid mobile customers. Bring your government-issued photo ID and your most recent bill. Tell them that you would like to switch to their service, but keep your old number. You will need to complete the approved Porting Request form and any additional application documents required by your new service provider. You'll be asked to send a text from your phone to 77678. You'll then receive a text confirming that your request has been received. Then you'll receive a second SMS text message telling you to put in your new SIM card provided by your new service provider. Then you're ready to use your phone. Remember, porting takes up to 24 hours for mobile phones. So before porting, backup important SMS text messages and voicemail. Use up all call credits or you will lose them. Postpaid mobile customers. Ensure that you have no overdue bills with your current provider. For further information, visit the ECTEL website or contact your local NTRC.